New Horizons Capabilities Overview

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    Capabilities Overview
  • 2. Challenges Faced by Our Customers – Across the Street and Around the Globe
    Focus on Technologies to Enable Employees and Enhance the Customer Experience
    Seamlessly Integrate Learning into Employees’ Key Job Responsibilities
    Create Sustainable Business Value with Lean Technology Budgets and Staff
    Align Plans and Priorities of the Technology Organization to the Needs of the Business
    Accelerate Measurable Returns Across Shorter Technology Cycles
  • 3. Our Mission is to Help Organizations Overcome These Challenges
    We Empower People
    Around The World
    To Succeed Through Learning
  • 4. Who We Are
    World’s largest information technology training company
    Global network of over 300 locations in 60 countries
    System-wide revenues that exceed $350MM annually
    Delivering 25 years of training and service excellence
    Client’s entrust their training investment to us because we have the:
    Highest quality instructors*
    Most comprehensive content
    Ability to continually expand and adapt our offerings to meet the needs of our clients – across technologies, geographiesand industries
    *Measured By Knowledge Advisors Metrics That Matter
  • 5. Our Purpose has Driven Us to Excel and Serve 25 Million People over the Past 25 Years
    We work to ensure that technology creates business value for organizations and enables individuals to achieve a professional advantage in their career pursuits.
  • 6. What We Do
    Deliver a full range of technical, application, and business skills training solutions
    Desktop Applications (i.e., Word, Excel,Access, Project)
    Advanced Technical Solutions (i.e.- Microsoft, Cisco, Citrix, Novell, ITIL, and various Information Security offerings)
    Blend cutting-edge and time-honored approaches to fit the learning style of the individual and the broader knowledge objectives of the organization
    Offer more courses, at more times, in more locations than any other computer and business training company
  • 7. Listening and Responding to Our Client’s Most Pressing Needs
    Enabling employees, realizing value, and accelerating return on investment have become the primary objectives of I.T. professionals in an effort to drive stronger alignment and integration between technology and business.
  • 8. Our Value is Aligned to These Objectives
    Enabling Employees
    Innovative and practical learning techniques
    Instructors are equal parts IT trainer and IT practitioner
    Knowledge transfer is enhanced with real work, real life examples
    Realizing Value
    Customized/tailored content in the context of your business
    Reinforcement tools to directly impact employee performance
    Successful outcomes impacting your business results
    Accelerating Technology Returns
    Multiple learning methods including classroom, Mentored Learning, virtual instructor led classroom, and self paced elearning
    Broad capabilities and global network allowing you to manage a single, easy to work with training partner
    Deep industry alliances providing you access to best of breedcontent and accelerated releases
  • 9. Remaining at the Forefront of Technology and Business Skills Training Through Measurement and Improvement
    We track, report, and improve upon the metrics that matter most to our clients
  • 10. Our Differences Enable Your Success
    Our training yields a 4:1 benefit-to-cost ratio relative to predicted increases in performance.*
    Over 98% of our clients utilize knowledge and skills gained in the classroom on the job.*
    Over 50% of performance improvements realized on the job are directly attributable to the training.*
    Over 98% of our clients would recommend us to others.*
    We consistently outperform competing I.T. training companies in instructor performance, courseware, quality, and facility satisfaction.*
    New Horizons has thelargest global network of Microsoft Certified Partners and Gold Partners for Learning Solutions.
    New Horizons is the largest training partner for some of the world’s premier companies including Microsoft, Cisco, Adobe, Novell, CompTIA, EC Council, ISC2 and SCP.
    *Measured By Knowledge Advisors Metrics That Matter
  • 11. Working with You is the Ultimate Measure of Our Success
    We have consistently enabled our clients to be more successful and have gotten it done for millions of people and thousands of companies over the past 25 years
  • 12. Our Learning Solutions Help You Seamlessly Integrate Technology Into Your Business
    Desktop Applications to improve employee productivity and business analytics.
    Technical Training to ensure highavailability and secure solutions.
    Business Skills to enhance communication and coordination between employees, partners, and customers.
  • 13. Our Integrated Learning Methodology Helps You Gain and Sustain a Positive Training ROI
    Measure progress through development plans, post training assessments, evaluations,and certification
    Determine training needs and objectives through consultation & skills assessments
    Select the training modality that best meets learning style, training objectives, & budget
    Complete the learning cycle with support resources & Manage the elearning experience through the Learning Port
    Increase knowledge retention through a myriad of resources available during & after training
  • 14. We Can Share With You Results of Metrics-that-Matter to Support Additional ROI Analysis
    Learning measurement is a key component of any New Horizons solution
    We can provide Key Performance Indicators for Kirkpatrick’s four levels of evaluation
    Learning effectiveness
    Job impact
    Business Results
    Aligned with Jack Phillips ROI methodology
  • 15. Information Technology Certifications Supported by New Horizons
    Microsoft Certified Professional (MCP); Microsoft Certified Systems Administrator (MCSA); Microsoft Certified Technology Specialist (MCTS); Microsoft Certified Desktop Support Technician (MCDST); Microsoft Certified Professional Developer (MCPD); Microsoft Certified Systems Engineer (MCSE); Microsoft Certified Application Specialist (MCAS)
    Cisco® Certified Network Associate (CCNA®); Cisco® Certified Design Associate (CCDA®); Cisco® Certified Network Professional (CCNP®); Cisco® Certified Security Professional (CCSP®); Cisco® Certified Design Professional (CCDP®); Cisco® Certified Voice Professional (CCVP®)
    Novell Certified Linux Professional (CLP); Certified Novell Administrator (CNA); Certified Novell Engineer (CNE); Master Certified Novell Engineer (Master CNE)
    Citrix Certified Administrator (CCA); Citrix Certified Enterprise Administrator (CCEA); Citrix Certified Integration Architect (CCIA)
  • 16. Information Technology Certifications Supported by New Horizons
    CompTIA A+; CompTIA Network+; CompTIA Security+; CompTIA Linux+ ; CompTIA Project+, CompTIA Convergence+
    Certified Ethical Hacker (CEH); Certified Hacking Forensics Investigator (CHFI)
    Certified Information Systems Security Professional (CISSP®); Systems Security Certified Practitioner (SSCP®)
    Security Certified Network Specialist,
    Security Certified Network Professional,
    Security Certified Network Architect
  • 17. Business Skills Certifications Supported by New Horizons
    Project Management Professional (PMP); Certified Associate in Project Management (CAPM)
    IT Service Management Foundation (ITILF), IT Service Management Practitioner
  • 18. Healthcare Certifications Supported by New Horizons
    National Healthcare Association
    Certified Billing and Coding Specialist(CBCS)
    Certified Medical Administrative Assistant(CMAA)
    American Academy of Professional Coders
    Certified Professional Coder(CPC-A and CPC)
  • 19. Pioneering Learning Methods
    Multiple delivery methods
    Classroom Learning
    Mentored Learning
    Virtual Instructor Led, Online LIVE
    Self paced eLearning, Online ANYTIME
    Custom programs
    Tailored to match your exact need
    Tracked to deliver the results you expect
    Managed to simplify the availability of training
    Reinforcement tools to support the learning experience
    Virtual Labs
    Online reference books
  • 20. Why Choose New Horizons?
    Over 98% of New Horizons clients would recommend New Horizons to others.
    Over 70% of the new knowledge and skills learned at New Horizons is applied on the job within the first eight weeks.
    New Horizons training yields a 4:1 benefit-to-cost ratio relative to the predicted increase in performance, tied to a standard salary classification).
    Over 98% of our clients utilize the knowledge and skills gained through New Horizons training in their job.
    Over 59% of New Horizons students state that the training received was critical to their job performance.
    New Horizons students spend over 44% of their time on the job using their new knowledge and skills gained through New Horizons training.
    Over 60% of the students surveyed say that New Horizons training had a significant impact on increasing quality.
  • 21. Enterprise Learning Solutions
    Specializing in solutions for enterprise commercial and government clients.
    Experience in implementing and delivering training solutions for large projects on a national and global scale
    Team Account Management Approach
    Global Account Management using corporate and local resources
    Program Management and implementation
    Communications and Marketing
    Customer Service
    Virtual locally aligned account support team
    Technology to support our programs
    Registration Portal
    Centralized Billing and Reporting functionality
    Multiple service models to align to clients procurement policies
  • 22. Government Learning Solutions
    Acquisition Enablement
    Contract vehicles (GSA, NETCENTS, ITES-2S,State contracts)
    Government rates
    Team Account Management Approach
    Contract and Task Order management
    Project Management
    Centralized customer service
    Corporate and Local Resources
    Local agency support and account management
    Extensive past performance
    Program Management and Implementation
    Centralized Registration, Billing and Reporting
  • 23. New Horizons Career Development Programs
    • Help individuals worldwide acquire cutting edge IT skills and certifications. 
    • 24. Students acquire in-demand job skills and learn how to perform on the job in our state of the art Microsoft and Cisco job skills training facilities.
    • 25. When they are ready, our students will work with our placement staff to set up quality interviews that lead to solid job offers.
    • 26. Programs are directed toward individuals;
    • 27. interested in improving skills
    • 28. getting started in a career
    • 29. changing careers
  • New Horizons Career Development Programs
    ■ Microsoft
    ■ CompTIA
    ■ Cisco
    ■ Novell
    ■ Linux
    ■ Citrix
    ■ Networking
    ■ Information Security
    ■ Game Programmer
    ■ Office Management
    ■ Project Management
    ■ Help Desk
    ■ Certified Medical Administrative Assistant (CMAA)
    ■ Certified Billing and Coding Specialist (CBCS)
    ■ Certified Professional Coder (CPC)
    ■ Certified Pharmacy Technician Program
  • 30. New Horizons, India
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  • 35. New HoriozonsIndia
    Delhi Centre : UGF,South Wing, NBCC Place,BhishmaPitamahMarg, New Delhi 110003
    Bangalore Centre :   N-101, North Block ManipalCenter ,47, Dickenson Road Bangalore - 560 042
    Email id :
    Contact person : Neeraj Awasthi     
  • 36. Thank You