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Human Resources Personality

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  • Draw this slide bit by bit on a flipchart and take the participants through it. The four dimensions are independent, not related. Therefore, there are sixteen types. The model is set up to be binary: you’re either E or I, it’s not like you’re 60% E and 40% I. Your “MBTI Type” is a four-letter acronym to describe preferences on four dimensions. MBTI assumes: Equal value of all preferences Awareness leads to: appreciation constructive interpersonal relationships
  • 10:30 AM Be sure to use and solicit examples for each dimension. Note that this dimension does not discuss the amount of energy; it is not correct to assume that E’s have more energy, it is just that they tend to show more energy. At the same note, it is not correct to assume that Is don’t have emotions, it is just that Is will not show them as clearly as Es. Es tend to speak in order to think, Is tend to think before they speak. Es tend to have many superficial friends, Is tend to have few deep friends. Example: coming home after work Extraverted spouse comes home, energized by human contact, wants to talk through their day, solves their problems/issues by babbling about them. Introverted spouse comes home, drained by human contact, wants to retreat to some private time to re-energize; wants to carefully consider all angles and selecting a prudent course of action before articulating the issue. Another example: different approaches to playing Trivial Pursuit: E works out the answer by talking through the possibility. I wants to identify the correct answer before uttering a word. (Es need to speak to think, while Is think before they speak.)
  • About 60% of US Population is an “E”, about 40% is an “I”. No specific gender differences. The majority of the Black Belt groups are I. The business environment is predominantly E. Extraversion relates to Outer world: people timings action Introversion relates to Inner World: thoughts ideas concept
  • Activity: Have participants rate themselves on the E--I dimension Divide the class into two groups - those who put themselves on the “E” side of the line those who put themselves on the “I” side of the line It does not matter if the groups are unequal in size.
  • 11:05 AM Sensing tends to be interested in concrete reality, focusing on the present, and seeing what is, rather than what might be. At an extreme, Sensing can have its feet so well and truly on the ground that it misses out on possibilities for the future. The preference for iNtuition gives a greater emphasis on insight and the future, focusing on what might be, rather than what is. At an extreme, iNtuition can focus so much on possibilities that it loses touch with current realities.
  • About 70% of US Population is “S”, about 30% is “N”. No specific gender differences. The business environment is predominantly S. Be careful with sharing this: Quintessential S occupations: Lawyer, accountant, sales/marketing Quintessential N occupations: Creative writers, artists, futurists, research scientists
  • Without taking the test, it is more difficult to establish whether you are S or N, than it is to establish whether you are E or I. Activity: Hold a mobile telephone in front of the group and ask the group to make a bulleted list to describe it. While the group is working on this, walk around and find a typical S and a typical N: S – black case, antenna, 16 buttons, different size buttons, circular ear piece, square display, connectors at the bottom, switched off, 8”x2” N – approx. size small banana, light and easy to handle, compact design, off so you don’t wanna be reached Ask these two people to report to the group, list the answers on a flipchart and discuss the differences. Note that if you would show the N description to someone who hasn’t seen it being constructed, this person would probably have a hard time deciding what would be intended.
  • 11:50 AM If it is on the basis of logic and objective considerations, it is called Thinking, denoted by the letter T. If it is on the basis of personal values, it is called Feeling, denoted by the letter F. Note that this dimension is not about the amount of emotion. It would be wrong to assume that Fs are more emotional than Ts, it is only that they tend to base their decision more on personal values than on objective logic. It would be wrong to assume that Fs are always nice, they can make just as tough decision (e.g. on downsizing) as Ts. About 50% of US Population is a Thinker decider and about 50% of the US Population is a Feeling decider. There is a gender difference: 75% of US Women are Feeling deciders 75% of US Men are Thinking deciders The business environment is predominantly T. Engineers tend to be more T than F. This dimension is particularly relevant to marketeers. For instance Fuji advertisement: features of the camera (e.g. resolution); message is about the technical quality of the camera and the pictures (T) Kodak advertisement: family, kids, snapshot of an event; message is that the camera captures the moment (F) Example: Rationale for moving T considers property values, taxes, proximity to schools and transport F considers memories, the “feeling” of the house (it just feels right) proximity to friends and families A Thinker decider has nothing to do with being intellectual not does a Feeling decider has anything to do with being emotional.
  • Activity: Have participants rate themselves on the T-F dimension Divide the class into two groups: those who put themselves on the “T” side of the line those who put themselves on the “F” side of the line (It doesn’t matter if the groups are unequal in size). Have each group work on the problem on the next page (10 minutes) and prepare to report out. Where are you? Feeling Thinking
  • 12:20 PM If it is in a structured way, making decisions and knowing where you stand, then it is called Judgement. If it is in a flexible way, discovering life as you go along - this is called Perception. (The reason for these terms being used is a little complicated - if you would like to know more then read our page on the dynamic model of Myers Briggs, after you have completed this page) .Someone whose preference is Judgement prefers, in their lifestyle, to make decisions. This means that they prefer to make decisions about what to do, where to go, what to say, and so on. As a result of these decisions, their lifestyle appears organised. That is, someone whose preference is Judgement, prefers to make decisions in the world of actions and spoken words, and therefore appears organised. Someone whose preference is Perception prefers, in their lifestyle, to learn or experience new things. This means that they prefer to find out more, rather than making decisions, and are more comfortable when they keep their options open. As a result of this openness, they can appear flexible. That is, someone whose preference is Perception, prefers to perceive new things in the world of actions and spoken words, and therefore appears flexible. For “J’s”, life is a product , for “P’s”, life is a process . Example: todo-lists A J always has a todo list; at the end of the all (or any case, most) of his actions are ticked off. (An extreme J will even add actions that were not on the list originally, just to be able to tick them off.) A P also has a todo list, but at the end of the day, it contains more items than at the beginning of the day. Example: how a J and a P prepare for a trip J plans where to stay, where to eat, works out logistics P just gets up and GOES - discovers a B&B, restaurants etc along the way Example: how a J and a P “clean the bathroom” Example: J husband: “Would you like some peaches for an evening snack?” (ask for decision/judgment) P wife: “We haven’t had peaches in a long time.” (gives observation/perception) J, annoyed: “Tell me something I don’t already know!” Without a doubt, within the next ten minutes or so, the P wife will wonder: “Where are my peaches?”
  • About 55% of the US Population is a “J”. About 45% of the US Population is a “P”. No specific gender differences. If you’re a P, you know the business world is a J world: strategy documents, business plans, etc. For Js, brainstorming is hell. For Ps, it is heaven on earth: it is free, there are hardly any rules, there is no decision that needs to be taken… To establish your personal preference, consider yourself on a Sunday morning. Which of the sets of key words best matches your preference at that time?
  • This distinction has a clear effect on getting things done at the office: If a P wants to share an idea with a J boss, the strategy should be hit-and-run . The J will undoubtedly have all sorts of other things on his mind (the plan the plan). But at the same time, you can be sure, that the J will put it on his todo list and he will get back to you when it has appeared on that list. If a J wants a P to take a decision, the strategy should be gently-push-to-closure .

Transcript

  • 1. Human Resources
  • 2. Generational Differences in Our Workforce
    • What does it mean?
  • 3. Why Learn About Generations?
    • 4 generations are working side by side
    • People are at the heart of what we do
    • Different values, experiences, styles and attitudes create
    • -- misunderstandings
    • -- frustrations
  • 4. The Generational Divide (U.S. Populations) Traditionalists Born 1925-1945 75 Million Baby Boomers Born 1946-1964 80 Million Generation X Born 1965-1980 46 Million Generation Y/ Millenials Born 1981-2002 76 Million
  • 5. Traditionalists (63+)
    • Major societal influences
      • Great depression
      • World war II
      • Social security mandatory
      • Industrialization
      • Korean war
  • 6. Traditionalists Values
    • Hard work
    • Loyalty
    • Dedication and sacrifice
    • Respect for rules
    • Duty before pleasure
    • Believe in institutions, very patriotic
    • Happy to have a job
    • Chain of command
    • honor
  • 7. Baby Boomers (39-57)
    • Major societal influences
      • TV
      • Civil right movement
      • Protests
      • Rock and roll
      • Changing womens roles
      • Sexual revolution
      • Cold war
      • Space travel
      • Assassinations
  • 8. Baby Boomers Values
    • Optimism: they can make the world a better place
    • Question and protest the status quo
    • Largest generation = intense competition
    • Work-a-holics
    • Focus on who they are = ME Generation
    • Team orientation
    • Personal gratification
    • Involvement
    • Personal growth
  • 9. Baby Boomers
    • “ ME” Generation
    • Money, title, recognition
    • Want to Build a Stellar Career
    • $$
  • 10. Generation X (25-38)
    • Major societal influences
      • Man on the moon
      • Challenger explosion
      • Aids
      • Video games
      • Latchkey upbringing
      • Personal computers
      • Fall of Berlin Wall
      • Watergate
      • Women’s liberation
      • Desert Storm
      • Energy crisis
  • 11. Generation X Values
    • Diversity
    • Techno literacy
    • Fun and informality
    • Self-reliance
    • Pragmatism
    • Don’t trust institutions
    • Self-starters, prefer to work alone
  • 12. Generation X
    • Possibly most misunderstood generation
    • Need a balance between work and life – freedom
    • Flexible and motivated
    • Want to build a portable career
  • 13. Generation Y/Millennial (up to 23)
    • Major social influences
      • Internet
      • Fall of Berlin Wall
      • O. J. Simpson Trial
      • September 11 th tragedy
      • School shootings
      • Oklahoma City
      • Technology explosion
      • Child focused world
      • Clinton/Lewinsky
  • 14. Gen Y/ Millenial’s Values
    • Optimistic
    • Feel civic duty
    • Confident
    • Achievement oriented
    • Respect for diversity
    • Protection/safety
  • 15. Clash Points
    • Feedback
    • Goals
    • Reward
    • Career path
    • Institutions
  • 16. Rewards…different things to different people Generation Reward Traditionalist Loyalty Baby Boomers “ money, title, recognition” Generation X “ Freedom!” Generation Y/ Millenials “ work that has meaning”
  • 17.
    • The Goal: to foster the development of skills for veterinary professionals so that they…..
  • 18.
    • Caring
    • Compassion
    • Know how to care for their patients
    • Know how to care for their clients
    • Know how to care for their colleagues
    • Know how to care for themselves
  • 19. What is Emotional Intelligence
    • Recognizing your own emotions and those of others
  • 20. The Power of Emotional Competence
    • Research suggests attitude accounts for as much as 80% of the “success” of our lives
    • For better or worse, attitudes are chosen
    • Attitudes directly affect our actions
  • 21. The Power of Emotional Competence
    • Our attitude and actions, in turn, shape those around us
    • Therefore, chose consciously, conscientiously, and wisely!
  • 22.  
  • 23. 4 personality types Reference: Inge de Smet & Jeffer London
  • 24. MBTI: Four Preferences P J F T N S I E Source of energy Extraversion Introversion Way of gathering information Sensing iNtuition Decision making Thinking Feeling How you relate to the external world Judgment Perception
  • 25. Extraversion and Introversion (complementary ways of being energized)
    • Extroversion
    • An extravert’s essential stimulation, way of getting energy, is from the environment, the outer world of people and things.
    • Introversion
    • An introvert’s essential stimulation, way of getting energy, is from within - the inner world of thoughts, ideas, and reflections.
    I E
  • 26. E or I (key words)
    • Extraversion
    • Jumps In, Initiating
    • Sociability
    • Interaction
    • Multiplicity
    • Thinks out loud
    • External
    • Breadth
    • Expressive
    • Introversion
    • Reflective
    • Intensive
    • Concentration
    • Limited relationships
    • Rehearse before talking
    • Internal
    • Depth
    • Constraint
    I E
  • 27. E or I (Preferred Work Environment)
    • Extraversion
    • Varied and action-oriented
    • Prefers to be around and with others
    • Interests have breadth
    • Lively and popular
    • Remain aware of the environment, allow time to verbalize agreements, then take action.
    • Introversion
    • Quiet and concentrated
    • Prefers to be alone
    • Interests have depth
    • Calm and private
    • Allow time for silent reflection on solutions, conceptualize the problem, and look deeply into issues
    I E
  • 28. Sensing and Intuition (Are complementary ways of taking in information)
    • Sensing
    • The sensing function takes in information by way of the five senses - sight, sound, feel, taste, and smell.
    • Intuition
    • The intuitive function takes in information by way of a “sixth-sense” or hunch.
    N S
  • 29. S or N (Key Words)
    • Sensing
    • Facts
    • Present Focus
    • Detail
    • Powers of observation
    • Sequential
    • Idea tester
    • Adapting
    • Practicality
    • Sensible
    • Perspiration
    • Literal
    • Intuition
    • Possibilities, associations
    • Future focus
    • Overview
    • Pattern recognition
    • Random
    • Idea generator
    • Innovating
    • Ingenuity
    • Imaginative
    • Inspiration
    • Figurative
    N S
  • 30. S or N (Preferred Work Environment)
    • Sensing
    • Prefers using learned skills
    • Pays attention to details
    • Patient with details and makes few factual errors
    • Know the facts, understand the plan, and work out implementation details
    • Intuitive
    • Prefers adding new skills
    • Full of new challenges
    • Patient with complexity
    • See the big picture(s), forge into new areas, and develop new possibilities.
    N S
  • 31. Thinking and Feeling (complementary ways of making decisions)
    • Thinking
    • The thinking function decides on the basis of logic and objective considerations.
    • Feeling
    • The feeling function decides on the basis of personal, subjective values.
    F T
  • 32. T or F (Key Words)
    • Thinking
    • Objective
    • Logic, principles
    • Truthful
    • Firmness
    • Impersonal
    • Critique
    • Analysis
    • Justice
    • Clarity
    • Feeling
    • Subjective
    • Personal values
    • Tactful, harmony
    • Persuasion
    • Interpersonal
    • Appreciate
    • Sympathy
    • Mercy
    • Harmony
    F T
  • 33. T or F (Preferred Work Environment)
    • Thinking
    • Brief and businesslike
    • Impersonal
    • Treats others fairly
    • Detached
    • Discuss issues logically, consider the pros and cons of various alternatives, and spot the inconsistencies in a plan
    • Feeling
    • Naturally friendly
    • Personal
    • Treats others as they need to be treated
    • Involved
    • Understand what is important to people, acknowledge the human side of decision-making, and help others accept decisions
    F T
  • 34. Judgment and Perception (How you relate to the external world)
    • Judging
    • A judging orientation is decisive, planned, and orderly.
    • Generate systems, provide organization, and act with decisiveness
    • Perceiving
    • A perceptive orientation is flexible, adaptable, and spontaneous.
    • Provide new ideas, insight, and react with flexibility if the system breaks down
    P J
  • 35. J or P (Key Words)
    • Judging
    • Focus
    • Decided
    • Fixed
    • Plan
    • Systems
    • Conclusive
    • Complete
    • Wrap it up
    • Urgency
    • Get show on the road
    • Perceiving
    • Options /Alternatives
    • Gather more data
    • Flexible
    • Adapt as you go
    • Ad hoc
    • Spontaneous
    • Open-ended
    • Something will turn up
    • There’s plenty of time
    • Let’s wait and see
    P J
  • 36. J or P (Preferred Work Environment)
    • Judging
    • Focus on completing task
    • Make decisions quickly
    • Want only the essentials of the job
    • Perceiving
    • Focus on starting task
    • Postpone decisions
    • Want to find out all about the job
    P J
  • 37.