About I'm a senior manager/director in marketing and service with an analytical approach in finding failure, challenge and opportunity, as well as a creative and open mind when it comes to designing strategy and solutions.
I take pride in offering fresh perspectives on Customer marketing & service experience related challenges. Perspectives based on 15 years experience in (leading) Customer facing departments & projects.
Furthermore I enjoy leading people and their teams of highly educated professionals into new directions and towards a new level of personal development and effectiveness.
Besides through my work I learn from teaching students, young and senior professionals as well as by...