They Don’t Understand We Can Deliver Deloitte 's Aligned at the Top study says: "there is an increasing tension between company needs and HR's ability to delivery"
McKinsey says: "The executives criticized HR professionals for lacking business knowledge , observing that many of them worked in a narrow administrative way rather than addressing long term issues such as talent strategy and workforce planning." The Challenge Our Knowledge
Talent Management A platform to attract, develop and retain top talent for competitive success Human Resource Information System An administrative system (payroll, leave and etc) Strategic HR Competency Dictionary Role & Profile Competency Matrix Assessment Training & Learning Plan Performance Mgmt Assessment & Training Need Man Power Budgeting Talent Acquisition Selection & Acquisition
Scenario 1 Newly hired employee resigned after 2 months Solution Job Competency Profile Interview Guide Competency Based Recruitment
Scenario 2 How does Training Manager identify and prioritize the training for all employees? How does Training Manager measure the effectiveness of the training? Solution Job Competency Profile Competency Assessment Competency Gap Identified Right Training Identified
Scenario 3 Top salesperson being promoted as sales manager, the entire sales department revenue dropped. Solution Job Competency Profile Competency Assessment Competency Inventory Promotion Base on Competency
Scenario 4 Y-Generation employee resigned because he has not been promoted after working as an executive for 2 years Solution Job Competency Profile Competency Assessment Competency Inventory Promotion Base on Competency
Scenario 5 How does HR ensure the effectiveness of the performance appraisal? Performance Renewal / Planning Performance Execution Performance Assessment Performance Review