YOUR PANEL
(IN ORDER OF APPEARANCE)
• JOHN DEBACHER, WISCONSIN DEPARTMENT OF PUBLIC INSTRUCTION
• STEF MORRILL, WILS
• BRU...
WHAT ARE THE POSSIBILITIES?
A POTPOURRI OF WHAT’S HAPPENING IN OTHER STATES
GEORGIA: OPEN SOURCE TO THE MAX
PINES: 252 BRANCHES AND 20 OTHER AFFILIATED LOCATIONS IN 53 REGIONAL
LIBRARY SYSTEMS IN 14...
DELAWARE--LIBRARIES INCORPORATED
● STATEWIDE AUTOMATION--ALL PUBLIC LIBRARIES (36 SYSTEMS), STATE AGENCIES,
COLLEGES
● SIR...
WYOMING’S WYLDCAT
SERVES ALL OF THE PUBLIC AND ACADEMIC LIBRARIES OF THE STATE
● 23 COUNTY LIBRARIES, 43 BRANCH LIBRARIES ...
MONTANA’S WYLDCAT
SERVES MANY OF THE PUBLIC LIBRARIES IN THE STATE
● 167 LIBRARIES LOCATED IN 92 MONTANA COMMUNITIES & COU...
SOUTH CAROLINA LENDS
● SC LENDS: “SOUTH CAROLINA LIBRARY EVERGREEN NETWORK DELIVERY SYSTEM.”
● SC LENDS LIBRARIES SERVE TH...
OTHER PROJECTS
OHIO’S OHIONET: COORDINATING EVERGREEN PROJECT FOR 11 COOL LIBRARIES; 4 CONVERTED SO
FAR.
PENNSYLVANIA’S SP...
ILLINOIS’ WISDOM OF SOLOMON
TWO REGIONAL SYSTEMS (AND CHICAGO)
● HEARTLAND: SELECTED POLARIS AS SHARE, A SYSTEM-WIDE SOLUT...
MASS LINKS FORMER ILS SYSTEMS
● MASSACHUSETTS: 3 OF 6 FORMER LARGE REGIONAL ILS GROUPS GO TO EVERGREEN.
o NOBLE (NORTH OF ...
ILS STUDY
SURVEY, PART 1:
ILS CONSORTIA – THE FACTS
TOPICS INCLUDED IN THE SURVEY
• NUMBERS (CIRCULATION, RECORDS, ITEMS, ETC.)
• ILS ENVIRONMENT AND CURRENT CONTRACT
• LICEN...
COMPLEXITYConsortium Demonstrations to
libraries
Outside
consultant
References
from other
libraries
RFI RFP RFQ Selection
...
PROCESS
• FIRST RESPONSE
• REVIEW
• RETURN QUESTIONS
• COMPILATION/INTERPRETATION
• FINAL REVIEW
SURVEY, PART 1:
ILS CONSORTIA – THE FACTS
ADVANTAGES
CHALLENGES
CHALLENGES
THE IDEAL ILS CONSORTIUM
PROJECT WIN
THE EXPLORATION PROCESS
PROJECT WIN
•BRIEFLY, WHAT IS THIS?
WILS INVOLVEMENT
•WHY USE OUTSIDE FACILITATION AND PROCESS
ASSISTANCE?
• FOCUS ON PROCESS
• A REFEREE
• OBJECTIVITY
PROCESS
•PRINCIPLES OF THE PROCESS
• OPEN AND TRANSPARENT
• FACTS VS. ASSUMPTIONS
• HAVE PROCESS AND DISCOVERY LEAD TO
CON...
FIRST STEPS
• EXPLORATION MEETINGS
• 1 WITH SYSTEM DIRECTORS AND 3 SYSTEM STAFF
• 2 WITH DIRECTORS OF LIBRARIES FROM ALL 3...
RESULT OF EXPLORATION MEETINGS
• EXPLORATION MEETINGS OUTCOMES REPORT
• IDENTIFIED TOPICAL COMMITTEES
• COMMUNICATIONS AND...
COMMITTEE DEVELOPMENT
•FORMED A LEADERSHIP TEAM OF THE SYSTEM DIRECTOR AND ONE STAFF
MEMBER FROM EACH SYSTEM
• RESPONSIBLE...
COMMITTEE PROCESS
• EACH COMMITTEE WAS PROVIDED WITH:
• A CHARGE TO DEVELOP A RECOMMENDATIONS REPORT
• A LIST OF TOPICS, Q...
RECOMMENDATION REPORT PROCESS
•SURVEY DEVELOPED FOR EACH COMMITTEE’S RECOMMENDATION REPORT
• ABOUT 65% OF LIBRARIES COMPLE...
STILL TO HAPPEN
•ALL-LIBRARY MEETING OF 3 SYSTEMS
• DISCUSS REMAINING CONCERNS AND AREAS OF DIFFERENCE & POSSIBILITIES AND...
PROCESS LESSONS
•COMMUNICATION
•FLEXIBILITY
PROJECT WIN
LIBRARY AND SYSTEM VIEW
PROJECT VISION
• OUR COOPERATIVE SPIRIT AND OUR MUTUAL DESIRE TO CONSTANTLY STRIVE TO DEVELOP AND DELIVER THE BEST SERVICE...
STARTING POINT
•ALL THREE LIBRARY SYSTEMS HAVE LARGE GEOGRAPHIC AREAS
•ILS CONSORTIUMS OF VARIOUS SIZES
• MORE (49 LIBRARI...
BENEFITS
• INCREASE THE RESOURCES AVAILABLE TO LIBRARIES AND PATRONS
• EASE OF USE/SIMPLICITY - PROVIDE A UNIFORM EXPERIEN...
CHALLENGES
• INTEGRATING THREE ESTABLISHED ILS
• EACH ILS HAS BEEN USING THE SAME VENDOR/SOFTWARE FOR DIFFERENT PERIODS OF...
WHERE WE ARE TODAY?
•BASED UPON SURVEY RESULTS ON THE
RECOMMENDATION REPORT THERE IS SOME
GENERAL CONSENSUS ON SOME OF THE...
QUESTIONS
•WHAT WILL IT COST?
•IS THE COST BE WORTH THE BENEFIT?
•HOW WILL IT IMPROVE SERVICE?
•WHAT IS THE IMPACT ON DELI...
LESSONS LEARNED (SO FAR)
•NEED TO EXAMINE POSSIBLE INTERNAL ISSUES FIRST
•NOT EVERYONE READS EMAIL
•COMMUNICATION IS ESSEN...
WHAT’S NEXT
•LIBRARY STAFF FROM THREE SYSTEMS MEETING TO
DISCUSS THE COMMITTEE RECOMMENDATIONS
•DETERMINE WHAT IS THE BEST...
Learning More About Larger ILS Consotria In Wisconsin (and Beyond)
Learning More About Larger ILS Consotria In Wisconsin (and Beyond)
Learning More About Larger ILS Consotria In Wisconsin (and Beyond)
Upcoming SlideShare
Loading in …5
×

Learning More About Larger ILS Consotria In Wisconsin (and Beyond)

353 views

Published on

Panel discussion for WAPL, May 2014, by Stef Morrill, Bruce Smith, John Debacher, and John Thompson

Published in: Education
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
353
On SlideShare
0
From Embeds
0
Number of Embeds
87
Actions
Shares
0
Downloads
5
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Learning More About Larger ILS Consotria In Wisconsin (and Beyond)

  1. 1. YOUR PANEL (IN ORDER OF APPEARANCE) • JOHN DEBACHER, WISCONSIN DEPARTMENT OF PUBLIC INSTRUCTION • STEF MORRILL, WILS • BRUCE SMITH, WILS • JOHN THOMPSON, INDIANHEAD FEDERATED LIBRARY SYSTEM
  2. 2. WHAT ARE THE POSSIBILITIES? A POTPOURRI OF WHAT’S HAPPENING IN OTHER STATES
  3. 3. GEORGIA: OPEN SOURCE TO THE MAX PINES: 252 BRANCHES AND 20 OTHER AFFILIATED LOCATIONS IN 53 REGIONAL LIBRARY SYSTEMS IN 144 GEORGIA COUNTIES. EVERGREEN AUTOMATION SYSTEM, AN OPEN-SOURCE SYSEM ORIGINALLY DEVELOPED IN-HOUSE BY U OF GA. PINES IS MANAGED BY GPLS STAFF & PROVIDED AT NO COST TO GEORGIA LIBRARY SYSTEMS. SUPPORTED IN PART WITH LSTA FUNDS.
  4. 4. DELAWARE--LIBRARIES INCORPORATED ● STATEWIDE AUTOMATION--ALL PUBLIC LIBRARIES (36 SYSTEMS), STATE AGENCIES, COLLEGES ● SIRSIDYNIX ● STATEWIDE DELIVERY ● STATEWIDE GIGABIT BROADBAND NETWORK ● (BUT...CONSIDER THE LIMITED GEOGRAPHY)
  5. 5. WYOMING’S WYLDCAT SERVES ALL OF THE PUBLIC AND ACADEMIC LIBRARIES OF THE STATE ● 23 COUNTY LIBRARIES, 43 BRANCH LIBRARIES (ALL PUBLIC EXCEPT A FEW BRANCHES) ● 4 SCHOOL DISTRICTS, 7 COMMUNITY COLLEGES, ● A NUMBER OF SPECIAL LIBRARIES, AND THE STATE LIBRARY, ● 90 TOTAL ● BASED ON SIRSIDYNIX SYMPHONY 3.4.1.X WITH CIRC, ACQUISITIONS (+9XX ORDER INTERFACE),SERIALS CONTROL, ACADEMIC RESERVES, MATERIALS BOOKING, OUTREACH SERVICES, AUTHORITY CONTROL, SD E-LIBRARY WEB PUBLIC WEB INTERFACE, WEB SERVICES AND SIRSIDYNIX ENTERPRISE CATALOG DISCOVERY LAYER. ● ALSO ACCESS TO HTTP://GOWYLD.NET/ FOR DATABASES, ZINIO, 3M CLOUD LIBRARY, RECORDED BOOKS ONECLICKDIGITAL, FREADING ● 60% STATE; 40% LIBRARY FUNDED; NO DELIVERY (POSTAL); NO STATE SYSTEM FUNDING
  6. 6. MONTANA’S WYLDCAT SERVES MANY OF THE PUBLIC LIBRARIES IN THE STATE ● 167 LIBRARIES LOCATED IN 92 MONTANA COMMUNITIES & COUNTIES. ● GRANTS COVER MOST OF COSTS OF CONVERTING TO JOIN; $98,000 OF STATE FUNDS THIS YEAR FOR GENERAL OPERATIONS. ● BASED ON SIRSIDYNIX ● ALSO ACCESS TO DATABASES, BUT NO STATEWIDE EBOOKS YET. ● SOME LSTA SUPPORT FOR LIBRARIES TO JOIN STATEWIDE COURIER SERVICE FOR DELIVERY.
  7. 7. SOUTH CAROLINA LENDS ● SC LENDS: “SOUTH CAROLINA LIBRARY EVERGREEN NETWORK DELIVERY SYSTEM.” ● SC LENDS LIBRARIES SERVE THE POPULATION OF 1/3RD OF THE STATE'S COUNTIES AND CIRCULATE MORE THAN 2.5 MILLION ITEMS. ● SC LENDS LIBRARIES SHARE A SINGLE CATALOG, INCLUDES DELIVERY AMONG MEMBERS ● SC LENDS IMPLEMENTING THE EVERGREEN OPEN-SOURCE INTEGRATED LIBRARY SYSTEM (ILS). ● SC LENDS LIBRARIES ESTIMATE THAT THEY SAVE MORE THAN $300,000 A YEAR IN COSTS.
  8. 8. OTHER PROJECTS OHIO’S OHIONET: COORDINATING EVERGREEN PROJECT FOR 11 COOL LIBRARIES; 4 CONVERTED SO FAR. PENNSYLVANIA’S SPARK, MIGRATING TO EVERGREEN, DISCOVERY INTERFACE BASED ON VUFIND SOFTWARE DEVELOPED AT VILLANOVA UNIVERSITY. NOT MUCH PROGRESS YET. EVERGREEN INDIANA: 104 PUBLIC, STATE AND COUNTY LIBRARIES. LSTA SUPPORT FOR SERVERS, PERSONNEL, TRAINING, DEVELOPMENT, CONVERSION, & RELATED EXPENSES. NORTH CAROLINA NCCARDINAL EVERGREEN PROJECT: 20 COUNTY AND MULTI-COUNTY REGIONS, GROWING. ● VERMONT’S CATAMONT, 10 LIBRARIES, KOHA, 5 LIVE ● MISSOURI’S MOBIUS, GROWING EVERGREEN PROJECT, 18 LIVE, FIVE MORE THIS YEAR
  9. 9. ILLINOIS’ WISDOM OF SOLOMON TWO REGIONAL SYSTEMS (AND CHICAGO) ● HEARTLAND: SELECTED POLARIS AS SHARE, A SYSTEM-WIDE SOLUTION o 302 LIBRARY ORGANIZATIONS, o 450 FACILITIES ACROSS 58 COUNTIES. o THE COMBINED NUMBER OF VOLUMES TO BE MIGRATED INTO THE NEW POLARIS SYSTEM TOTALS 9,684,487. o MORE LIBRARIES BUT FEWER VOLUMES THAN GEORGIA’S PINES o CAN POLARIS BEAR THE LOAD; IS THIS WHY III BOUGHT POLARIS? ● RAILS: RFP FOR PHASE II RESOURCE SHARING (DUE TODAY)--TO FIGURE OUT HOW TO TIE THE PIECES TOGETHER, BEYOND THEIR SHARE. LIKELY TO BE A KLUGE
  10. 10. MASS LINKS FORMER ILS SYSTEMS ● MASSACHUSETTS: 3 OF 6 FORMER LARGE REGIONAL ILS GROUPS GO TO EVERGREEN. o NOBLE (NORTH OF BOSTON LIBRARY EXCHANGE) AND o CW/MARS (CENTRAL AND WESTERN AUTOMATED RESOURCE SHARING) MIGRATED FROM MILLENNIUM TO EVERGREEN, & o MERRIMACK VALLEY LIBRARY CONSORTIUM MIGRATED FROM SIRSIDYNIX HORIZON TO EVERGREEN. o MANAGING GROWING PAINS WITH RFP. EQUINOX SUPPORT. MUST INTEGRATE WITH STATEWIDE ILL. ● MA ALSO SUPPORTS MASSCAT, A SHARED MULTITYPE KOHA BASED ILS SERVING SMALLER LIBRARIES THROUGHOUT, WITH MORE THAN 70 MEMBERS. BYWATER SUPPORT DEVELOPING NCIP ILL PROGRAMMING
  11. 11. ILS STUDY
  12. 12. SURVEY, PART 1: ILS CONSORTIA – THE FACTS
  13. 13. TOPICS INCLUDED IN THE SURVEY • NUMBERS (CIRCULATION, RECORDS, ITEMS, ETC.) • ILS ENVIRONMENT AND CURRENT CONTRACT • LICENSES • GOVERNANCE • BUDGET • EXPENSES (DETAILS DETAILS)
  14. 14. COMPLEXITYConsortium Demonstrations to libraries Outside consultant References from other libraries RFI RFP RFQ Selection Committee(s) of members Site visits Survey Vote by all members Café X X X X CountyCat X X X X X EasiCat X X X X LINKcat X X X X X X MERLIN X X MORE X NetSouthwest X X X OWLSnet X X X X RockCat X X X V-Cat X X X WRLSWEB X X X Disclaimer: This data has NOT been finally reviewed by systems……
  15. 15. PROCESS • FIRST RESPONSE • REVIEW • RETURN QUESTIONS • COMPILATION/INTERPRETATION • FINAL REVIEW
  16. 16. SURVEY, PART 1: ILS CONSORTIA – THE FACTS
  17. 17. ADVANTAGES
  18. 18. CHALLENGES
  19. 19. CHALLENGES
  20. 20. THE IDEAL ILS CONSORTIUM
  21. 21. PROJECT WIN THE EXPLORATION PROCESS
  22. 22. PROJECT WIN •BRIEFLY, WHAT IS THIS?
  23. 23. WILS INVOLVEMENT •WHY USE OUTSIDE FACILITATION AND PROCESS ASSISTANCE? • FOCUS ON PROCESS • A REFEREE • OBJECTIVITY
  24. 24. PROCESS •PRINCIPLES OF THE PROCESS • OPEN AND TRANSPARENT • FACTS VS. ASSUMPTIONS • HAVE PROCESS AND DISCOVERY LEAD TO CONCLUSIONS
  25. 25. FIRST STEPS • EXPLORATION MEETINGS • 1 WITH SYSTEM DIRECTORS AND 3 SYSTEM STAFF • 2 WITH DIRECTORS OF LIBRARIES FROM ALL 3 SYSTEMS – ABOUT 2/3 OF LIBRARIES REPRESENTED • WHAT WAS EXPLORED • WHAT’S GOOD ABOUT WHAT YOU HAVE? • WHAT IS MISSING OR BAD IN YOUR CURRENT RESOURCE SHARING ENVIRONMENT? • WHAT COULD BE IN IT FOR YOU AND YOUR PATRONS? • WHAT COULD BE BETTER ABOUT JOINING FORCES? • THE PROCESS OF CHANGE • WORRIES AND QUESTIONS • PATRON SCENARIOS • COMMITMENT TO PROCESS
  26. 26. RESULT OF EXPLORATION MEETINGS • EXPLORATION MEETINGS OUTCOMES REPORT • IDENTIFIED TOPICAL COMMITTEES • COMMUNICATIONS AND CHANGE MANAGEMENT • GOVERNANCE AND BUDGET • OPERATIONS-CATALOGING AND COLLECTIONS • OPERATIONS—ILS SOFTWARE, CIRCULATION AND TRAINING • OPERATIONS—RESOURCE SHARING • OPERATIONS—TECHNOLOGY • PATRON EXPERIENCE
  27. 27. COMMITTEE DEVELOPMENT •FORMED A LEADERSHIP TEAM OF THE SYSTEM DIRECTOR AND ONE STAFF MEMBER FROM EACH SYSTEM • RESPONSIBLE FOR PROCESS PLANNING AND EXECUTION • RESPONSIBLE FOR COMMUNICATION • EACH OF 6 TEAM MEMBERS SERVED AS LIAISON TO EACH OF 6 COMMITTEES •ASKED FOR VOLUNTEERS TO SERVE ON THE COMMITTEES • VOLUNTEERS INDICATED THEIR TOPICAL PREFERENCES •2 DIRECTORS FROM EACH SYSTEM SERVED AS COMMITTEE CHAIRS
  28. 28. COMMITTEE PROCESS • EACH COMMITTEE WAS PROVIDED WITH: • A CHARGE TO DEVELOP A RECOMMENDATIONS REPORT • A LIST OF TOPICS, QUESTIONS AND CONCERNS IDENTIFIED AT EXPLORATION MEETINGS • RESOURCES AVAILABLE TO THEM FOR THEIR STUDY OF TOPICS • PROCESS AND MEETING LOGISTICAL GUIDELINES • WHO ELSE HAS DONE THIS? • DISCUSSIONS AND WEBINAR WITH HEARTLAND LIBRARY SYSTEM IN ILLINOIS
  29. 29. RECOMMENDATION REPORT PROCESS •SURVEY DEVELOPED FOR EACH COMMITTEE’S RECOMMENDATION REPORT • ABOUT 65% OF LIBRARIES COMPLETED SURVEY •COMMITTEES RECONSIDERED RECOMMENDATIONS ACCORDING TO FEEDBACK, RESULTING IN A 2ND DRAFT REPORT •EACH ILS CONSORTIUM MET TO DISCUSS 2ND DRAFT OF RECOMMENDATIONS • IDENTIFIED REMAINING CONCERNS AND AREAS OF DIFFERENCE • DISCUSSED POSSIBILITIES AND BENEFITS •MEETINGS OF 3 SYSTEM DIRECTORS TO DEVELOP DRAFT BUDGET
  30. 30. STILL TO HAPPEN •ALL-LIBRARY MEETING OF 3 SYSTEMS • DISCUSS REMAINING CONCERNS AND AREAS OF DIFFERENCE & POSSIBILITIES AND BENEFITS • DISCUSS BUDGET •FINAL RECOMMENDATIONS PROPOSAL FROM LEADERSHIP TEAM •POSSIBLE VOTE BY ALL 3 ILS CONSORTIA FOR MERGER INTO ONE ILS
  31. 31. PROCESS LESSONS •COMMUNICATION •FLEXIBILITY
  32. 32. PROJECT WIN LIBRARY AND SYSTEM VIEW
  33. 33. PROJECT VISION • OUR COOPERATIVE SPIRIT AND OUR MUTUAL DESIRE TO CONSTANTLY STRIVE TO DEVELOP AND DELIVER THE BEST SERVICE POSSIBLE TO THE MEMBER LIBRARY COMMUNITIES OF THE INDIANHEAD, NORTHERN WATERS AND WISCONSIN VALLEY LIBRARY SYSTEMS PROVIDES US WITH A WONDERFUL OPPORTUNITY TO ENVISION NEW POSSIBILITIES WITH OUR INTEGRATED LIBRARY SYSTEMS. • THIS OPPORTUNITY OFFERS BOTH THE CHALLENGE AND REWARD TO BUILD UPON THE YEARS OF ILS DEVELOPMENT, COMBINE OUR RESOURCES AND EFFORTS, AND DRAW UPON ALL OUR STRENGTHS TO CREATE A NEW ILS THAT WILL BE EVEN GREATER THAN THE SUM OF OUR CURRENT SYSTEMS. • THIS NEW ILS WILL BE HIGHLY RESPONSIVE, ADAPTABLE AND BUILT TO EMBRACE THE FUTURE RESOURCE DISCOVERY AND SHARING NEEDS OF MEMBER LIBRARIES AND THEIR PATRONS. • THE ENVISIONED ILS CONSORTIUM AND INFRASTRUCTURE WILL BE ONE OF BOLD INNOVATION AND COLLABORATION BETWEEN AND AMONG ALL OUR LIBRARIES AND ONE THAT BECOMES AN EXEMPLARY MODEL OF COLLABORATION, LEADERSHIP AND VISION TO OTHER LIBRARIES AND SYSTEMS IN WISCONSIN AND BEYOND.
  34. 34. STARTING POINT •ALL THREE LIBRARY SYSTEMS HAVE LARGE GEOGRAPHIC AREAS •ILS CONSORTIUMS OF VARIOUS SIZES • MORE (49 LIBRARIES) • MERLIN (27 LIBRARIES) • ONE SCHOOL LIBRARY • V-CAT (23 LIBRARIES) •ALL THREE ILS SHARE THE SAME VENDOR •TWO DIFFERENT DELIVERY VENDORS •DIFFERENT STAFFING AND BUDGET MODELS
  35. 35. BENEFITS • INCREASE THE RESOURCES AVAILABLE TO LIBRARIES AND PATRONS • EASE OF USE/SIMPLICITY - PROVIDE A UNIFORM EXPERIENCE FOR PATRONS ACROSS SYSTEM BOUNDARIES • SHAPE THE FUTURE OF THE ILS IN NORTHERN PART OF THE STATE • LARGER POOL OF EXPERTISE - IMPROVED “BEHIND THE SCENES” OPERATIONS • IMPROVED TRAINING • POSSIBILITIES OF STANDARDIZATION ACROSS SYSTEMS • MORE LEVERAGE - MORE BUYING POWER • POTENTIAL COST EFFICIENCIES • OPPORTUNITIES FOR INNOVATION/CHANGED SERVICES BEYOND ILS
  36. 36. CHALLENGES • INTEGRATING THREE ESTABLISHED ILS • EACH ILS HAS BEEN USING THE SAME VENDOR/SOFTWARE FOR DIFFERENT PERIODS OF TIMES • INTEGRATING VARYING STAFFING AND SERVICE LEVELS INTO A POSSIBLE BUDGET • DIFFERENT POLICIES AND PRACTICES • CAN COMPROMISES BE REACHED? • PROJECTING THE IMPACT ON DELIVERY • GOVERNANCE – SIZE AND REPRESENTATION • COSTS – NEUTRALIZING IMPACT OF NEW COST SHARING FORMULA ON LIBRARIES • UNDERSTANDING COST BENEFITS
  37. 37. WHERE WE ARE TODAY? •BASED UPON SURVEY RESULTS ON THE RECOMMENDATION REPORT THERE IS SOME GENERAL CONSENSUS ON SOME OF THE ISSUES BUT THERE ARE STILL SOME BIG QUESTIONS THAT NEED TO HAVE ANSWERS
  38. 38. QUESTIONS •WHAT WILL IT COST? •IS THE COST BE WORTH THE BENEFIT? •HOW WILL IT IMPROVE SERVICE? •WHAT IS THE IMPACT ON DELIVERY? •WHAT ARE THE ALTERNATIVES TO ACCOMPLISH THE SAME VISION?
  39. 39. LESSONS LEARNED (SO FAR) •NEED TO EXAMINE POSSIBLE INTERNAL ISSUES FIRST •NOT EVERYONE READS EMAIL •COMMUNICATION IS ESSENTIAL • FACEBOOK • EMAIL • WEBSITE • BLOG •LIBRARY STAFF DON’T NECESSARILY KNOW WHAT OTHER LIBRARIES/SYSTEMS ARE DOING
  40. 40. WHAT’S NEXT •LIBRARY STAFF FROM THREE SYSTEMS MEETING TO DISCUSS THE COMMITTEE RECOMMENDATIONS •DETERMINE WHAT IS THE BEST AND MOST COST EFFECTIVE SOLUTION

×