Roles and Questions to Consider• Mayor and his staff – How should the mayor handle such a situation? – Was it right for the mayor to encourage Santos not to discuss the numbers with the council prior to the hearing? – What motivates the behavior of the mayor?• Director Santos – Is Santos handling the situation properly? – What about is ideas for reform? – What factors motivate his behavior? What are his loyalties?• Legislators and their staff – Did they handle the situation properly? – What type of questions should they be asking? – What factors motivate their behavior?• General public – How should the general public handle such a situation? – What factors motivate their behavior?
Themes• How legislative members behave• How a poor budgeting system can HURT your career and your city• The dangers that come from a lack of data (incrementalism will kill you)• Administrative responsibility (Was Santos right for taking the blame?)• Communication and the problems with public hearings• Interconnectedness of politics and budgeting technicalities
Lessons Learned• Don’t surprise elected officials• In a public hearing, elected officials may say something 100% different than what they believe (credit claiming)• Recognize the role of the media• Recognize how relationships can help solve problems (network theory)• Crisis may lead to an opportunity (edge of chaos or more realistically a policy window)• Manager on the hot seat shouldn’t take it personally… most of the time• Effective service of a manager is necessary for political support