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Selecting an OnDemand LMS


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The adoption rate for on-demand Learning Management Systems is skyrocketing. Compared to traditional “on premises” LMS software, the Software as a Service (SaaS) delivery model is appealing to HR and …

The adoption rate for on-demand Learning Management Systems is skyrocketing. Compared to traditional “on premises” LMS software, the Software as a Service (SaaS) delivery model is appealing to HR and training professionals for several reasons, including its lower start-up costs, reduced total cost of ownership and rapid deployment. Many traditional LMS software vendors are jumping on the bandwagon and claim to have a SaaS offering. But what exactly is SaaS and how is it changing corporate learning? Is all SaaS the same? This session will help you separate the hype from reality, and provide an objective litmus test you can apply as you search for, compare and evaluate on-demand Learning Management Systems.

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  • 1. Selecting an On-Demand LMS A Litmus Test for Separating Hype from Reality in the World of SaaS presented by Will Hipwell June 6, 2007
  • 2. Today’s Agenda
    • Role of the LMS
    • Two Deployment Choices
    • What is SaaS?
    • Advantages of SaaS
    • Best Use Case Scenarios for SaaS
    • SaaS Myths
    • Litmus Test
    • Free Resources
  • 3. Poll #1
    • Would you say you understand the differences between LMS software deployed on-premises vs. on-demand Software as a Service?
    • Clear as a bell.
    • Yes, but I’m no expert.
    • Maybe. But not enough to have an opinion.
    • Huh?
  • 4. The Challenge of Enterprise Learning Technology
    • The LMS is the primary management system for training and development:
    • Managing training administration
    • Scheduling and resource management
    • Reporting
    • Maintaining user groups and roles
    • Cataloging and tracking electronic content
    • Grouping content and user into groups
    • E-commerce
  • 5. Evolving Role of the LMS
    • Store and manage e-learning content
    • Deliver integrated assessment and skill libraries
    • Integrate with other enterprise applications for:
      • Learning
      • Compliance
      • Training Measurement
      • Webcasting
      • Knowledge Management
  • 6. LMS Deployment: Two Choices
    • Traditional software license sold for on-premises or behind-the-firewall installation
    • Software as a Service (SaaS)
      • ASP/hosted model
      • True Software as a Service
  • 7. Poll #2
    • Do you have a LMS, and how is it deployed?
    • Yes. Installed on-premises behind-the-firewall as traditional software.
    • Yes. SaaS/on-demand solution.
    • Yes. But not sure if hosted or on-premises.
    • No. We do not have a LMS.
  • 8. What is Software as a Service?
    • Software solution that is hosted and supported by a vendor as a service, which is accessed by users via the Internet, without the need to deploy and maintain an on-premise IT infrastructure.
    • Whereas some people associate SaaS with pay-as-you-go subscription pricing, SaaS is more indicative of the hosted deployment model. In fact, SaaS can be priced via subscription, annually or perpetually.
  • 9. Advantages of SaaS
    • Speed to implementation & business impact
    • Predictability
    • Faster & higher ROI
    • Improved overall satisfaction
    • Direct cost & resources savings
    • Low cost of entry
    • Outsourced system & technical expertise
    • Rapid upgrades/access to updates
    • Avoid technology obsolescence
    • Focus & operational freedom
    • Flexibility
    • Reduced hassle & risk
  • 10.
    • The Known
    • Software
    • Implementation & Integration
    • Support and IT personnel
    • Hardware
    • Training
    • The Unknown Risk
    • Length and rate of implementation
    • Delayed time-to-market
    • High deployment risk
    • User acceptance and adoption
    • Ongoing maintenance & upgrades
    • Full application lifecycle operation
    Hidden Costs Hard Costs
  • 11. Licensed vs. SaaS GeoLearning Plateau, SumTotal, Saba, Oracle Vendors High. Fair. Satisfaction Cost concerns; high service demands; low or no IT resources. Heavy IT commitment. Best Fit GeoLearning’s proven service & support history. High cost; long implementation. Typical Risks GeoLearning does it. Complex and costly. Systems Integration GeoLearning does it. You do it. Content Integration GeoLearning takes responsibility; upgrades happen automatically. You take responsibility; requires IT commitment & investment. Configuration & Upgrades Rent software as a service. Purchase and pay maintenance. Acquisition GeoLearning On-Demand/SaaS Licensed
  • 12. Cost Structure Comparison
  • 13. Best Use Case Scenarios for SaaS
    • Cost conscious without surprise expenses
    • Users external to “the network”
    • Geographically dispersed audience(s)
    • Low-to-No IT support/staffing/resources
    • Best-of-breed approach to total solution
    • Require high service levels
    • More than “just software” from a vendor
    • Abreast of technology advancements
    • Small training/HR group (divisional solutions)
    • Flexibility to scale for future growth (quickly)
  • 14. Five SaaS Myths
    • High security
    • Proprietary content
    • Data security
    • HRIS/ERP integrations
    • Global enterprises
  • 15. Is All SaaS the Same?
    • BTF vendors adding “on-demand,” “SaaS” or “ASP” to product names.
    • Streamlined BTF product retro-fitted for Internet delivery but less functionality
    • BTF & SaaS product roadmap are not same
    • Service Level Agreements (SLAs)
    • Bersin: 5 to 10 references from production clients similar to your solutions
    • ASP…is a 3 rd -party now involved?
  • 16. How is SaaS Changing Corporate Learning?
    • 1 in 3 to 1 in 2 of every LMS now being purchased is SaaS/hosted/ASP
    • Adoption rates are skyrocketing
    • Speed & global competition…unwilling to wait 12 months for deployment
    • Platforms are required to manage more and more complex business processes
    • Doing more with less resources
    • Convergence of learning & performance to talent
  • 17. Separating Hype from Reality
    • Discern between true SaaS and vendors new to the space or jumping on the bandwagon
    • Questions to ask of vendors in your search
    • No right or wrong answers
    • But answers do shed light on capabilities and how they match up with your business requirements
    • Comfort level
  • 18. Poll #3
    • Which best describes your current LMS search status?
    • Searching for SaaS/hosted/ASP
    • Searching for on-premises software
    • Not searching
  • 19. Litmus Test: Questions to Ask
    • Focus & Core Capabilities
    • SaaS % vs. BTF %
    • SaaS functionality vs. BTF functionality
    • SaaS deployment vs. BTF deployment methodologies
    • Hosting location
    • Hosting resources
    • Security: physical, network, data
  • 20. Litmus Test: Questions to Ask
    • Service Level Agreements
    • System Performance
    • Network & System Administration
    • Data integration with others systems
    • Software Upgrades
    • Technical Support Options
    • Content Support Services & Vendor Management
    • Access to Learning Services
  • 21. Free Resources from GeoLearning
    • Today’s PPT Slides
    • SaaS Litmus Test
    • Enterprise Learning Technology: A New Breed of Solutions
    • E-Learning Strategy Blueprint
    • Technology Requirements Checklists
  • 22. Q&A Session