In Defense of Ambiguity
by Will Evans, Director of Design and Research at TLC Labs on Nov 08, 2012
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he Kanban Method lists Core Property #4 as “Make Process Policies Explicit” ...
he Kanban Method lists Core Property #4 as “Make Process Policies Explicit”
How does explicit policy help us to evolve our processes? What should we be explicit about? How can we tell the difference between good rules and policy and micromanagement?
This presentation explores the subtleties between clarity & detail, ambiguity & vagueness. The goal will be to allow managers to have more sophisticated discussions about their intents while allowing teams maximal input on implementation and process.
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