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Joomladagen 2008 Sugar Crm Joomla Bridge Bas Vredeling

by Wilco Jansen

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Joomladagen 2008 Sugar Crm Joomla Bridge Bas Vredeling Presentation Transcript

SugarCRM - Joomla! Bridge Bas Vredeling

Advantages of a bridge • Best of both worlds: use strengths of 2 pieces of software • no double data • disclose speciﬁc information to selected users (ACL based disclosure)

Even more advantages! • don’t update customer information yourself • customer info quality increases • generate trafﬁc and content for your portal • engage clients by letting them manage their own data

Portal or CRM? • Don’t recreate the SugarCRM user interface • Which functions belong in a portal? • Which users are allowed access? • What information do I want to publish?

Building the bridge • Component for information exchange • Authentication plugin

Step 1: Information Exchange

Joomladagen 2008 Sugar Crm Joomla Bridge Bas Vredeling

by Wilco Jansen

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Joomladagen 2008 Sugar Crm Joomla Bridge Bas Vredeling Presentation Transcript

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