Look9 Screen

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Slides for a look at ISO 9000 revisions in 2001 at Management Theory at Work in Lancaster

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Look9 Screen

  1. 1. Is ISO 9000 worth another look? Hype for ‘Learning Company’ Knocking Copy for ‘Quality’ 2000 revisions a good time to look at ISO 9000 Aim to establish some connections and continue discussion later
  2. 2. Website ‘Learning with ISO 9000’ http://www.learn9.net Work in print company 91-98 ISO 9000 discontinued 93 Applied for MAML course Currently Exetreme web design Trying to nd ways of working consistent with quality ideas Network Publishing Mid 80s DTP etc Mid 90s Web Now : Adobe at Seybold
  3. 3. Hype and Knocking Copy ‘Quality Circles, the search for excellence and so on’ as part of the ‘litter of yesterday’s right answers’. Labels seen as Phases, sequential solutions to problems rather than reecting values which co-exist. Diagrams based on Burrell and Morgan can show connections between the different labels.

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