06/02/09 www.semaphore-software.com An Outsourcing Company Welcome to the World of Outsourcing Take this opportunity to walk through the technology that embeds your dream project into reality

Agenda About Semaphore Our Services Outsourcing Infrastructure Why Outsource to Semaphore Partner with US Service Model Global Presence Success Stories Contact US 06/02/09 www.semaphore-software.com

About Semaphore

Our Services

Outsourcing Infrastructure

Why Outsource to Semaphore

Partner with US

Service Model

Global Presence

Success Stories

Contact US

06/02/09 www.semaphore-software.com A fast growing Indian software development company established in 1994 CMMi Level 3 Quality Certification ISO/IEC 27001:2005 Offshore Software Development and Business Process Outsourcing offerings Diverse domain expertise Offshore Development Centre at India with strength of 350+ BPO Operations with strength of 50+ Unique Global Application Delivery Model Successful track record of 100% delivery on offshore projects About Semaphore

A fast growing Indian software development company established in 1994

CMMi Level 3 Quality Certification

ISO/IEC 27001:2005

Offshore Software Development and Business Process Outsourcing offerings

Diverse domain expertise

Offshore Development Centre at India with strength of 350+

BPO Operations with strength of 50+

Unique Global Application Delivery Model

Successful track record of 100% delivery on offshore projects

06/02/09 www.semaphore-software.com Software Development services in Microsoft .NET, Java, Linux. High end software Development with Oracle ERP and BI, IBM, SAP , Mobile, Embedded and Open Source Platform. Custom Internet Solutions and e-Commerce. Web Design & Development, Portals & Multimedia Services. Legacy Application Re-engineering, Software Porting and Migration Services. Software Product Development and Maintenance Services Our Services - Offshore Development Services

Software Development services in Microsoft .NET, Java, Linux.

High end software Development with Oracle ERP and BI, IBM, SAP , Mobile, Embedded and Open Source Platform.

Custom Internet Solutions and e-Commerce.

Web Design & Development, Portals & Multimedia Services.

Legacy Application Re-engineering, Software Porting and Migration Services.

Software Product Development and Maintenance Services

06/02/09 www.semaphore-software.com Offshore Development Centre (ODC) Application Maintenance and Testing Accounting BPO Data Entry & Document Scanning ICR/ OCR/ OMR Form Processing Network Operation Centre Technical Helpdesk Search Engine Optimization (SEO) Internet Marketing and Promotion Our Services – Business Process Outsourcing

Offshore Development Centre (ODC)

Application Maintenance and Testing

Accounting BPO

Data Entry & Document Scanning

ICR/ OCR/ OMR Form Processing

Network Operation Centre

Technical Helpdesk

Search Engine Optimization (SEO)

Internet Marketing and Promotion

06/02/09 www.semaphore-software.com IT & Outsourcing Consulting Application Development Product Development Application Support & Maintenance Web & Multimedia Financial Retail Manufacturing Government Legal Textile Pharmaceuticals Domain Experience 13 years 8 years 8 years 8 years 3 years 6 years 7 years Our Services – Services and Industries

IT & Outsourcing Consulting

Application Development

Product Development

Application Support & Maintenance

Web & Multimedia

Operating Systems MS. WINDOWS SERVER 2000 / 2003, MS. WINDOWS XP, SOLARIS, AIX, LINUX, SCO UNIX Application Servers .NET FRAMEWORK, IIS / MTS, ORACLE APPLICATION SERVERS, WEBSPHERE, IPLANET RDBMS ORACLE / ORACLE DBA, MS SQL SERVER, MYSQL, DB2, INFORMIX, MS ACCESS Multimedia MS. WINDOWS SERVER 2000 /2003, MS. WINDOWS XP, SOLARIS, AIX, LINUX, SCO UNIX Mobile Application .NET FRAMEWORK, IIS / MTS, ORACLE APPLICATION SERVERS, WEBSPHERE, IPLANET Document Handling ORACLE / ORACLE DBA, MS SQL SERVER, MYSQL, DB2, INFORMIX, MS ACCESS Languages / Development Tools C / C++ / VC++ / C#, PHP, JAVA, VISUAL STUDIO, ORACLE J DEVELOPER Component Distributed Technology ADO .NET, COM / COM+ / DCOM, J2EE, / J2ME, JAVA BEANS / EJB / RMI, WEB SERVICES Web/N Tier Technology APACHE / IIS / TOMCAT / JRUN, ASP / ASP .NET, JAVA SCRIPT / VB SCRIPT, JSP / SERVLETS / PHP Our Technology Alliances: Our Services – Technical Expertise

End-to-end Services 06/02/09 www.semaphore-software.com Enterprise Application Integration Strategy & IT Consulting Systems Integration IT Outsourcing Reengineering and Maintenance Enterprise Architecture Definition Business Process Reengineering Package Evaluation & Implementation Custom Application Development CRM SCM ERP E-Procurement Design Develop Test Deploy T O T A L O U T S O U R C I N G S O L U T I O N INFRA. SYSTEMS & PROCESSES PEOPLE & SKILLS SERVICES Outsourcing Infrastructure

People: Our Prime Asset 06/02/09 www.semaphore-software.com Emphasis on Learning Highly Competitive Technical Training In-depth Domain Training Building Skills Well Rounded Soft Skill Training Emphasis on Leadership Development Project Managers Project Leaders System Analyst System Specialist DBA Programmers Quality Assurance Support Staff INFRA. SYSTEMS & PROCESSES Outsourcing Infrastructure PEOPLE & SKILLS SERVICES

Emphasis on Learning

Highly Competitive Technical Training

In-depth Domain Training

Building Skills

Well Rounded Soft Skill Training

Emphasis on Leadership Development

People: Our Prime Asset 06/02/09 www.semaphore-software.com World-class Work Environment Fast-paced, Result-oriented Work Ethic Empowerment in a Non-hierarchical Organization Focus on Growth and Employee Retention Managed Attrition (<10% Attrition Rate) Asset Building Assistance Outsourcing Infrastructure INFRA. SYSTEMS & PROCESSES PEOPLE & SKILLS SERVICES

World-class Work Environment

Fast-paced, Result-oriented Work Ethic

Empowerment in a Non-hierarchical Organization

Focus on Growth and Employee Retention

Managed Attrition (<10% Attrition Rate)

Asset Building Assistance

06/02/09 www.semaphore-software.com Strong Quality Foundation Process Infrastructure Project Metrics Database Process Aids Knowledge Management Body of Knowledge People Knowledge Map Regular Client Feedback CMMi Level 3 and 5 INFRA. SYSTEMS & PROCESSES PEOPLE & SKILLS SERVICES Outsourcing Infrastructure SDLC Processes

Process Infrastructure

Project Metrics Database

Process Aids

Knowledge Management

Body of Knowledge

People Knowledge Map

Regular Client Feedback

06/02/09 www.semaphore-software.com KM Philosophy : Learn Once Use Anywhere Outsourcing Infrastructure Project Management INFRA. SYSTEMS & PROCESSES PEOPLE & SKILLS SERVICES Project Management Aspects Restricted Access to Data Centers and Secured Locations Project Planning Monitoring & Tracking Review Mechanisms & Frequency Risk Management Change Management Configuration Management Issue Escalation and Resolution Communication with Client Managers

Project Management Aspects

Restricted Access to Data Centers and Secured Locations

Project Planning

Monitoring & Tracking

Review Mechanisms & Frequency

Risk Management

Change Management

Configuration Management

Issue Escalation and Resolution

Communication with Client Managers

06/02/09 www.semaphore-software.com Projects Project Information Module Project Quality Module Project Issues Module Relationship Information Module Customer Complaints Management Module Communication Weekly status reporting Milestone reporting Joint Management Council meetings Outsourcing Infrastructure Relationship Management INFRA. SYSTEMS & PROCESSES PEOPLE & SKILLS SERVICES

Projects

Project Information Module

Project Quality Module

Project Issues Module

Relationship Information Module

Customer Complaints Management Module

Communication

Weekly status reporting

Milestone reporting

Joint Management Council meetings

Physical Security Restricted Access to Data Centers and Secured Locations Round the Clock Watch and Ward 06/02/09 www.semaphore-software.com Ensuring Confidentiality of Client Data and IPR Virtual LAN and Isolated LAN Enhanced Physical Security Measures Where Required Non Disclosure Agreements Outsourcing Infrastructure Information Security INFRA. SYSTEMS & PROCESSES PEOPLE & SKILLS SERVICES Network and Data Security Logical Access Control Policy Access Restricted to Authorized Users Only Access to Client Data Restricted Firewalls and Intrusion Detection Monitoring of Network and Data Access

Physical Security

Restricted Access to Data Centers and Secured Locations

Round the Clock Watch and Ward

Ensuring Confidentiality of Client Data and IPR

Virtual LAN and Isolated LAN

Enhanced Physical Security Measures Where Required

Non Disclosure Agreements

Network and Data Security

Logical Access Control Policy

Access Restricted to Authorized Users Only

Access to Client Data Restricted

Firewalls and Intrusion Detection

Monitoring of Network and Data Access

06/02/09 www.semaphore-software.com Outsourcing Infrastructure Computing Environment INFRA. SYSTEMS & PROCESSES PEOPLE & SKILLS SERVICES State of the Art Computing Infrastructure Restricted Access to Data Centers and Secured Locations Windows, UNIX, Linux Servers High Configuration Desktops 100 Mb LAN 24/7 Internet Bandwidth VoIP / Voice , Data Availability Investment in Leading Edge Technology Microsoft .Net Technology J2EE Development Tools Web & Content Management Tools

State of the Art Computing Infrastructure

Restricted Access to Data Centers and Secured Locations

Windows, UNIX, Linux Servers

High Configuration Desktops

100 Mb LAN

24/7 Internet Bandwidth

VoIP / Voice , Data Availability

Investment in Leading Edge Technology

Microsoft .Net Technology

J2EE Development Tools

Web & Content Management Tools

ISO 9001:2000 & CMMi Certified Processes ISO 27001 Information Security Standards 24/7 operations Data, Process & IPR Protection Deep knowledge of latest Cutting Edge Technologies Most Economical Offshore rates Web enabled transparent Project Management Varied Domain Expertise Superb Execution, Fast Knowledge Transfer, High Quality Proper & Timely communication & coordination 06/02/09 www.semaphore-software.com Why Outsource to Semaphore

ISO 9001:2000 & CMMi Certified Processes

ISO 27001 Information Security Standards

24/7 operations

Data, Process & IPR Protection

Deep knowledge of latest Cutting Edge Technologies

Most Economical Offshore rates

Web enabled transparent Project Management

Varied Domain Expertise

Superb Execution, Fast Knowledge Transfer, High Quality

Proper & Timely communication & coordination

06/02/09 www.semaphore-software.com Why Outsource to Semaphore - Lessen your Burdens by Outsourcing to Semaphore Top Concerns for IT Outsourcing Semaphore’s Solution Communication with Geographically spread teams Lack of control on Project Execution Transfer & Retention of Business & Systems knowledge to remote team Information Security and Business Continuity Through 24/7 Operations, we ensure you to contact us anytime. We provide Web enabled transparent Project Management Reporting Model We have built strong knowledge & Management Practices and have highly experienced domain expertise We ensure confidentiality of client data, IPR Network & Data Security and Physical Security

If you are looking for a reliable partner to outsource to India. If you are looking for an extension of your IT department in India. If you desire quality deliverables at affordable rates. If you care for the security of your data. If you wish to have full control over the development process by 24/7 operations. 06/02/09 www.semaphore-software.com Please send your requirements (RFP) to us for a commercial quotation within 24 hours. We believe that the success can only be achieved by mutual commitment to build long lasting strategic partnerships… Partner With Us

If you are looking for a reliable partner to outsource to India.

If you are looking for an extension of your IT department in India.

If you desire quality deliverables at affordable rates.

If you care for the security of your data.

If you wish to have full control over the development process by 24/7 operations.

06/02/09 www.semaphore-software.com ODC – Offshore Development Center Semaphore’s Global Application Delivery Model (GADM) provides you with the best solution of service components for Offshore outsourcing & business consulting to address your technological needs. It's a complete delivery and support model, with global network of resources, technology, and best-in-class processes which can maximizes your investment value. Global Application Delivery Model (GADM) Service Models

ODC – Offshore Development Center

Semaphore’s Global Application Delivery Model (GADM) provides you with the best solution of service components for Offshore outsourcing & business consulting to address your technological needs. It's a complete delivery and support model, with global network of resources, technology, and best-in-class processes which can maximizes your investment value.

Global Application Delivery Model (GADM)

06/02/09 www.semaphore-software.com Global Presence INDIA: Ahmedabad USA: NJ

Conversion solution on language technology to Dutch Government. Solution builds Complex legislation Structure in database format using flat files in MS Word, PDF format. Technology: Microsoft VB.NET, MS Word API, SQL Server, Adobe PDF API BPO service for Forms Recognition to a Consulting firm in USA with 100% accuracy. Technology: ABBYY Form Reader 6.0, Template Design Website Content Management: Semaphore has developed a Web Portal for a US firm which enables the end users to develop the website in just 15 minutes. Solution is having more than 400 templates to select from in more than 80 business categories. Technology: Windows 2003 Server, IIS 6.0, ASP.NET, SQL 2000 06/02/09 www.semaphore-software.com Success Stories

Conversion solution on language technology to Dutch Government. Solution builds Complex legislation Structure in database format using flat files in MS Word, PDF format.

Technology: Microsoft VB.NET, MS Word API, SQL Server, Adobe PDF API

BPO service for Forms Recognition to a Consulting firm in USA with 100% accuracy.

Technology: ABBYY Form Reader 6.0, Template Design

Website Content Management: Semaphore has developed a Web Portal for a US firm which enables the end users to develop the website in just 15 minutes. Solution is having more than 400 templates to select from in more than 80 business categories. Technology: Windows 2003 Server, IIS 6.0, ASP.NET, SQL 2000

A Portuguese Company wanted to print Product Tags in a pre-selected printer with no need of specification by the user. Semaphore developed the application using ASP.NET with VB.NET using MS.NET Framework 2.0 and Active X control for custom printing. Technology: .NET Framework, VB.NET, Custom Active X An Italian Restaurant was looking for a booking system solution using mobile Technology; Semaphore developed a system for table booking and order placement directly to the kitchen through a Windows Mobile device using C#.NET and .NET Compact framework. Technology: Windows Mobile, .NET Compact Framework, C#.NET, SQL Mobile 06/02/09 www.semaphore-software.com Success Stories

A Portuguese Company wanted to print Product Tags in a pre-selected printer with no need of specification by the user. Semaphore developed the application using ASP.NET with VB.NET using MS.NET Framework 2.0 and Active X control for custom printing. Technology: .NET Framework, VB.NET, Custom Active X

An Italian Restaurant was looking for a booking system solution using mobile Technology; Semaphore developed a system for table booking and order placement directly to the kitchen through a Windows Mobile device using C#.NET and .NET Compact framework. Technology: Windows Mobile, .NET Compact Framework, C#.NET, SQL Mobile

06/02/09 www.semaphore-software.com IT OUTSOURCING MODEL Conclusion Global Presence De-risking & Business Continuity Strong Project Management No Need for Micro-mgmt Integrated Systems/tools Operational Excellence Strengthening Communication HelpDesk Emphasis on Learning Understanding Business/ Technology

06/02/09 www.semaphore-software.com Contacts: USA: 124 Windsor Street, Kearny NJ 07032 P: +1-201-777-2366 F: +1-201-917-1367 C: +1-201-993-0454 E-mail : kj@semaphore-software.com INDIA 2 nd Floor, Saffron Nr. Panchwati Circle, Ahmedabad-380 006. Gujarat, India Tel : +91 - 79 - 2656 3158, 2656 17 22 Fax : +91 - 79 - 2656 16 24 E-mail : info@semaphore-software.com www.semaphore-software.com Thank you for your Attention !

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