Power Exceptional User
Experiences with
Oracle WebCenter
Patrick Sum
Senior Consultant
WebCenter Asia Pacific
The following is intended to outline our general product direction. It is intended
for information purposes only, and may ...
Mobile

3

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.

Consumerization

Cloud
202%
companies with engaged employees
outperform those without by up to 202%

4

Copyright © 2013, Oracle and/or its affil...
INFORMATION
+ CONTEXT
+ ACCESS
=ENGAGEMENT
5

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
ORACLE WEBCENTER
IS THE CENTER
OF ENGAGEMENT
FOR BUSINESS

6

Copyright © 2013, Oracle and/or its affiliates. All rights r...
Oracle WebCenter
ENTERPRISE
CONTENT
MANAGEMENT

WEB EXPERIENCE
MANAGEMENT

PORTALS

KNOWLEDGE
WORKER

END USERS

ADMINISTR...
Some Oracle WebCenter Customers

8

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
9

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Oracle WebCenter Content
CREATE/CAPTURE
CLASSIFY

MULTICHANNEL

SECURE

SECURE
CONTENT

INTEGRATE
RETENTION
ARCHIVE

10
13...
Oracle WebCenter Content
What’s New?

NEW WEB USER
EXPERIENCE

11

Copyright © 2013, Oracle and/or its affiliates. All rig...
12

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Oracle WebCenter Portal

MULTICHANNEL

BUILD
KNOWLEDGE
WORKER

PERSONALIZED

INTEGRATE
PORTAL

MANGAGE

ADMINISTRATOR

SOC...
Oracle WebCenter Portal
What’s New?

BUSINESS USER
PRODUCTIVITY

14

Copyright © 2013, Oracle and/or its affiliates. All r...
15

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Oracle WebCenter Sites

CREATE

MULTICHANNEL

MODERATE

SOCIAL
SITES

OPTIMIZE

MARKETERS

INTEGRATE

16
21

Copyright © 2...
Oracle WebCenter Sites
What’s New?

TRAVELRUS

TRAVEL
RUS

Ski Vacation
Ski
Vacatio
n

Tweets!

Tw
eet
s!

MOBILE SITE
MAN...
Oracle WebCenter Roadmap

1

2

3

WebCenter Content

WebCenter Portal

WebCenter Sites










18

Enhanced Web an...
WebCenter Content & Document Cloud Service
On-Premise Content Management with Cloud Flexibility
 Document Sharing, Team

...
Do More with Oracle WebCenter

+

+

+
20

+
+

+

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
WebCenter Sites & WebCenter Content
External Content Integration – Available in 11.1.1.8

 Access content stored in

WebC...
WebCenter Portal & WebCenter Content

 Improved Content Management
JDeveloper

Resource Catalog

Content Services
Securit...
WebCenter Portal & WebCenter Sites

 Integrated experience for selfMY ACCOUNT





LOGIN

LOGIN





23

Copyright © ...
WebCenter Portal & Content & BPM
Transactional Solutions
 Framework for rapid delivery of

content and case management
so...
WebCenter & Applications

CRM

Map

Siebel

Eloqua

Order

Visitor

Eloqua Forms

Segments

WebCenter Sites

Support
Syste...
 xxx

26

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.

ORACLE WEBCENTER
IS THE CENTER
OF ENGAGEM...
For More Information

http://www.oracle.com/webcenter

Twitter

27

Facebook

Blog

LinkedIn

YouTube

twitter.com/
webcen...
28

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
29

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
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B6 power exceptional users with oracle webcenter

  1. 1. Power Exceptional User Experiences with Oracle WebCenter Patrick Sum Senior Consultant WebCenter Asia Pacific
  2. 2. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 2 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  3. 3. Mobile 3 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Consumerization Cloud
  4. 4. 202% companies with engaged employees outperform those without by up to 202% 4 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  5. 5. INFORMATION + CONTEXT + ACCESS =ENGAGEMENT 5 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  6. 6. ORACLE WEBCENTER IS THE CENTER OF ENGAGEMENT FOR BUSINESS 6 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  7. 7. Oracle WebCenter ENTERPRISE CONTENT MANAGEMENT WEB EXPERIENCE MANAGEMENT PORTALS KNOWLEDGE WORKER END USERS ADMINISTRATOR DEVELOPER 7 SITES PORTAL CONTENT Copyright © 2013, Oracle and/or its affiliates. All rights reserved. CUSTOMERS MARKETERS CUSTOMERS
  8. 8. Some Oracle WebCenter Customers 8 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  9. 9. 9 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  10. 10. Oracle WebCenter Content CREATE/CAPTURE CLASSIFY MULTICHANNEL SECURE SECURE CONTENT INTEGRATE RETENTION ARCHIVE 10 13 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. END-USER SYNC SOLUTIONS
  11. 11. Oracle WebCenter Content What’s New? NEW WEB USER EXPERIENCE 11 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. MOBILE DEVICE ACCESS MODERN ENTERPRISE CAPTURE SOLUTION
  12. 12. 12 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  13. 13. Oracle WebCenter Portal MULTICHANNEL BUILD KNOWLEDGE WORKER PERSONALIZED INTEGRATE PORTAL MANGAGE ADMINISTRATOR SOCIAL CONTEXTUAL ACCESS DEVELOPER 13 17 END-USER Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  14. 14. Oracle WebCenter Portal What’s New? BUSINESS USER PRODUCTIVITY 14 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. MOBILE PORTALS
  15. 15. 15 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  16. 16. Oracle WebCenter Sites CREATE MULTICHANNEL MODERATE SOCIAL SITES OPTIMIZE MARKETERS INTEGRATE 16 21 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. CUSTOMERS RELEVANT LOCALIZED
  17. 17. Oracle WebCenter Sites What’s New? TRAVELRUS TRAVEL RUS Ski Vacation Ski Vacatio n Tweets! Tw eet s! MOBILE SITE MANAGEMENT 17 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. ENHANCED SEARCH & PERSONALIZATION EXTERNAL CONTENT INTEGRATION
  18. 18. Oracle WebCenter Roadmap 1 2 3 WebCenter Content WebCenter Portal WebCenter Sites      18 Enhanced Web and mobile user experience Content-based solution framework Coherence Integration   Copyright © 2013, Oracle and/or its affiliates. All rights reserved. On-premise & cloud application integration Business user tools for integrating content Content lifecycle management tools   Integrated marketing insight & automation User profile integration with external systems Self-service portals
  19. 19. WebCenter Content & Document Cloud Service On-Premise Content Management with Cloud Flexibility  Document Sharing, Team Workspaces  Mobile, Web, Desktop, and offline access  File and Device synchronization  Fully Self-service  Integration with on-premise content  Integration with Oracle PaaS/SaaS 19 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  20. 20. Do More with Oracle WebCenter + + + 20 + + + Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  21. 21. WebCenter Sites & WebCenter Content External Content Integration – Available in 11.1.1.8  Access content stored in WebCenter Content for reuse & repurposing in WebCenter Sites  Content transformation engine delivers enterprise content into web-viewable formats  Robust rich media & document management 21 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  22. 22. WebCenter Portal & WebCenter Content  Improved Content Management JDeveloper Resource Catalog Content Services Security, W orkflow, Versioning, Lifecycle, Personalization, Search, Metadata Document Repository, Records Management, Digital Asset Management, IRM WebCenter Content 22 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Document Library / Explorer Experience through re-use of componentized WebCenter Content ADF UI.  Enhanced light-weight content contribution
  23. 23. WebCenter Portal & WebCenter Sites  Integrated experience for selfMY ACCOUNT   LOGIN LOGIN   23 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. service portals (for end users and business users) Surface WCS content in Portal Surface Portal pages in WCS Target Campaigns in Portal pages. ADF Mobile support
  24. 24. WebCenter Portal & Content & BPM Transactional Solutions  Framework for rapid delivery of content and case management solutions  Speed-to-value via composition and configuration vs. coding  Packaged Solutions – AP, AR, HR, Loans, Claims, Permits, SRs, Contracts & more 24 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  25. 25. WebCenter & Applications CRM Map Siebel Eloqua Order Visitor Eloqua Forms Segments WebCenter Sites Support System Service Ticket Enterprise Branding Facilitated Authoring Segments & Targeting Workflow Online Channel Management Finance Service App Email Authoring HTML forms Targeted Pages Segments Campaigns Email Campaign Management Business Intelligence  Ability to browse cloud services  Business user tooling to create multi-channel visualizations.  OOTB Templates for Cloud Services.  Manage cross-channel targeted campaigns – share segment data between Eloqua & WebCenter Sites  Create/manage e-mail templates/content in WebCenter Sites and publish to Eloqua campaigns  Integrated tracking analytics between campaigns & websites 25 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  26. 26.  xxx 26 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. ORACLE WEBCENTER IS THE CENTER OF ENGAGEMENT FOR BUSINESS
  27. 27. For More Information http://www.oracle.com/webcenter Twitter 27 Facebook Blog LinkedIn YouTube twitter.com/ webcenter facebook.com/ webcenter blogs.oracle.com/ webcenter linkd.in/ ORCL_Social www.youtube.com/ oraclewebcenter Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  28. 28. 28 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  29. 29. 29 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
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