Copyright © 2013, Oracle and/or its affiliates. All rights reserved.2
Power Intelligent Business
Processes and Strategy wi...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.3
Agenda
 Oracle BI Applications Overview
 Powering ...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.4
Reliance on ‘Gut Feel' Hinders Businesses
Do we have...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.5
Information Silos are a Problem
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.6
Bridging Information Silos
Using Integrated Analytic...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.7
Oracle BI Applications
Deliver Relevant Business Ins...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.8
Oracle BI Applications Product Family
Decision-Ready...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.9
Oracle BI Applications
Deeper than Dashboards
• Busi...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.10
Oracle BI Applications
ERP
Analytics
Strategy
Manag...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.11
Oracle BI Applications
Faster Time to Value
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.13
Powering Intelligent
Business Processes
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.14
Oracle BI Applications
Optimize Business Processes
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.15
Plan
Maintenance
Issue
Materials
Enterprise Asset M...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.16
Most Intelligent Business Process
Embedded BI Analy...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.17
Oracle BI Applications
 Analyze massive amounts of...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.20
Powering Intelligent Business Processes
 Add insig...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.21
ERP System Upgrade with BI Apps
Benefits – IT
Elimi...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.22
ERP System Upgrade with BI Apps
Benefits – Business...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.23
Summary - Oracle BI Applications
In Action
65+
Anal...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.24
Summary - Oracle BI Applications
Validated Benefits...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.25
Some Updates on BI
Application
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.26
Oracle BI Applications
Latest Innovations
New Analy...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.27
Oracle BI Applications
Latest Innovations
New Analy...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.28
Oracle BI Applications
Latest Innovations
New Analy...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.29
Oracle BI Applications
Latest Innovations
New Analy...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.33
HR Decisions Using Big Data
and Analytics
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.34
 Google’s “People Analytics”
approach has resulted...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.35
Putting Big Data to Work
Google’s People Analytics ...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.36
 Top benefits, as
seen by HR
managers
– Improving ...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.37
 Greatest Big Data
Challenges for HR
– Where to st...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.38
HR Analytics and Big Data
Maturity Model
What
Happe...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.39
Oracle Fusion
Workforce
Predictions
Oracle HR Analy...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.41
3 Ways HR can use Analytics and Big Data
 Improve ...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.42
Improve HR Effectiveness
Optimize Acquire Develop P...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.43
Improve HR Effectiveness
Optimize Acquire Develop P...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.44
Improve HR Effectiveness
Oracle HR Analytics
Drill ...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.45
Employees
“.. would like my
compensation to be in
l...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.46
Harness the Power of Workforce Sentiment
Oracle End...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.47
Harness the Power of Workforce Sentiment
Access ind...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.48
Harness the Power of Workforce Sentiment
Better Tog...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.49
Power Forward Looking Workforce Management
Oracle F...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.50
Power Forward Looking Workforce Management
Predict
...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.51
Power Forward Looking Workforce Management
Model an...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.52
Power Forward Looking Workforce Management
Implemen...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.53
The Oracle Difference
 Based on Best
Practices
 E...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.55
Questions
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.56
THECOMPLETE
BUSINESSANALYTICS
SOLUTION
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4 power intelligent business processes and strategy with analytic applications and big data

  1. 1. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.2 Power Intelligent Business Processes and Strategy with Analytic Applications and Big Data Raymond HSU Principal Sales Consultant (EPM, BI & Exalytics) Date: 10 Oct 2013
  2. 2. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.3 Agenda  Oracle BI Applications Overview  Powering Intelligent Business Processes  Some Updates on BI Applications  HR Decisions Using Big Data and Analytics
  3. 3. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.4 Reliance on ‘Gut Feel' Hinders Businesses Do we have production capacity to meet the new product pipeline? Sales Manager What are the revenue trends for our new products? Are they profitable? Finance Manager What’s the new product production efficiency? Are we filling orders? Shop Floor Supervisor
  4. 4. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.5 Information Silos are a Problem
  5. 5. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.6 Bridging Information Silos Using Integrated Analytics Executives Align Optimize Inform Back-office Front-office
  6. 6. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.7 Oracle BI Applications Deliver Relevant Business Insights Siebel PSFT JDE Oracle EBS Fusion Universal SAP Oracle BI Applications Warehouse ETL CRM ANALYTICS ERP ANALYTICS INDUSTRY ANALYTICS
  7. 7. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.8 Oracle BI Applications Product Family Decision-Ready Analytics CRM ANALYTICS SALES • Pipeline Analysis • Forecast Accuracy • Up-sell/Cross-sell • Cycle Times • Lead Conversion • Sales Team Effectiveness MARKETING • Campaign Effectiveness • Customer Insight • Product Propensity • Market Basket Analysis • Campaign ROI SERVICE & CONTACT CENTER • Service Effectiveness • Customer Satisfaction • Resolution Rates • Service Rep Efficiency • Service Cost • Service Trends PRICE • Price Segments • Price Waterfall Analysis • Deal Life Cycle • Deal Desk Analysis • Product Pricing Performance LOYALTY • Member Demographics • Membership Trends • Promotion Cost • Promotion Effectiveness • Points Analysis ERP ANALYTICS FINANCIALS • General Ledger • Accounts Receivable • Accounts Payable • Cash Flow • Profitability • Expense Management • Fixed Assets PROCUREMENT & SPEND • Direct & Indirect Spend • Buyer Productivity • Contract Compliance • Supplier Perf. • Purch. Cycle Time • Employee Expense SUPPLY CHAIN & ORDER MGMT • Revenue & Backlog • Inventory Analysis • Fulfillment Status • Customer Status • Order Cycle Time • BOM Analysis PROJECTS • Project Funding and Budget • Product Cost • Project Revenue • Project Billing • Project Profitability HUMAN RESOURCES • Employee Productivity • Compensation • Talent Management • Recruiting Analysis • Learning Analysis • Workforce Profile • Time & Labor MANUFACTURING • Plan to Produce • Work Orders • Inventory and WIP • Quality • Resource Usage • Bill of Material • Costing • Kanban ENTERPRISE ASSET MANAGEMENT • Maintenance History • Maintenance Costing • Asset Genealogy • Breakdown & Preventive • Quality • Inventory STUDENT INFORMATION ANALYTICS • Admissions and Recruiting • Student Records • Student Financials
  8. 8. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.9 Oracle BI Applications Deeper than Dashboards • Business Analytics Warehouse • Over 100 star schemas • Designed for analysis and reporting • Over 9,000 metrics • Additional pre- defined calculations • Based on best practices • Pre-mapped integration • Fusion, EBS, PSFT, SEBL , JDE, SAP, IBM • Role-based Security • Over 500 Dashboards and Pages • Over 3,000 reports • Across Lines of Business  Pre-Built Analytic Warehouse  Best Practice Metrics  Certified App Integration  Role Based Dashboards
  9. 9. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.10 Oracle BI Applications ERP Analytics Strategy Management Financial Close & Reporting Planning & Forecasting Profitability Management CRM Analytics Industry Analytics BI Server Common Enterprise Information Model Essbase Dimension Management Predictive Analytics Interactive Dashboards Reporting & Publishing Query & Analysis Detect & Alert Office Integration Search Embedded MobileScorecards Data Mgmt BIFoundation Analytic Applications Servers/ Storage Database Data Integration Content Management Exalytics In-Memory Engineered System Storage & Tape Exadata Engineered System Virtualization Built on Oracle BI Foundation
  10. 10. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.11 Oracle BI Applications Faster Time to Value
  11. 11. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.13 Powering Intelligent Business Processes
  12. 12. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.14 Oracle BI Applications Optimize Business Processes
  13. 13. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.15 Plan Maintenance Issue Materials Enterprise Asset Management Analytic Needs Release Planned Orders Release Date Schedule Maintenance Complete Work Order Close Work Orders Consume Labor & Equipment How many preventive and breakdown maintenance to be scheduled? Which Assets are due for maintenance, in planning timeframe? What is the cycle time from work order release to actual start? What is the variance in material usage? What is the % of variance in Labor and Equipment Usage? How much maintenance cost incurred? What is the mean time to repair?Asset Maintenance What is the failure history of the resources?
  14. 14. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.16 Most Intelligent Business Process Embedded BI Analytic 4 Who do I need to reach? 1 What happened? 2 Why did it happened? 3 How do I take action?
  15. 15. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.17 Oracle BI Applications  Analyze massive amounts of data in seconds  Scale to many thousands of users  Drive business transformation in real-time Answer the ‘Next’ Question
  16. 16. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.20 Powering Intelligent Business Processes  Add insight layer over existing IT assets  Make BI Applications part of an ERP upgrade  Get Fusion ready Oracle BI Apps Implementation Strategy Oracle EBS Financials Siebel CRM Siebel PSFT JDE Oracle EBS Fusion OtherOracle BI Applications Warehouse ERP ANALYTICS
  17. 17. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.21 ERP System Upgrade with BI Apps Benefits – IT Eliminate data silos and deliver a centralized, but flexible reporting platform • Reduce the load in the ERP system • Decrease ongoing IT support requirements Maintain a consistent view of your business during the upgrade process Prepare for Oracle Fusion Applications
  18. 18. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.22 ERP System Upgrade with BI Apps Benefits – Business Users Enable business users to operate from one version of the truth Provide self-service, business friendly high performing analytic environment Enable cross-module analytical reporting, combining Financial data with HR, Supply Chain with CRM
  19. 19. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.23 Summary - Oracle BI Applications In Action 65+ Analytic Applications 97% ROI with a 20 Months Payback Period*  Broadest Range of Best Practice Analytics  Backed by Market Proven Results 4,000+ Customers  Low Total Cost of Ownership Source: The Total Economic Impact of Oracle BI Applications," commissioned study conducted by Forrester Consulting on behalf of Oracle, October 2012. *Composite Organization Three-Year Risk-Adjusted ROI
  20. 20. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.24 Summary - Oracle BI Applications Validated Benefits* 5% Lower Procurement Costs 15% Reduction  Lower Procurement Spend  Accounts Payable Savings $1M+ Per Year  Lower Inventory Working Capital * Source: The Total Economic Impact of Oracle BI Applications," commissioned study conducted by Forrester Consulting on behalf of Oracle, October 2012.
  21. 21. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.25 Some Updates on BI Application
  22. 22. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.26 Oracle BI Applications Latest Innovations New Analytic Apps Deeper Insights Faster & Easier Data Access Oracle Student Information Analytics • Admission and Recruiting • Student Records • Student Financials Cross-functional analysis capabilities with • Financial, HR, Procurement and Spend, and other BI Apps
  23. 23. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.27 Oracle BI Applications Latest Innovations New Analytic Apps Deeper Insights Faster & Easier Data Access Oracle BI Foundation 11.1.1.7 Features • Performance Tiles • Waterfall & Stacked Bar • Freeze-Header Tables • Updated Styles • Precision Layouts • Improved Printing • Full Featured Excel Interaction
  24. 24. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.28 Oracle BI Applications Latest Innovations New Analytic Apps Deeper Insights Faster & Easier Data Access Significant content expansion • HR Analytics • Financial Analytics • Procurement and Spend Analytics • Project Analytics • CRM Analytics • Supply Chain and Order Management • Manufacturing Analytics
  25. 25. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.29 Oracle BI Applications Latest Innovations New Analytic Apps Deeper Insights Faster & Easier Data Access Re-architected solution leveraging Oracle Data Integrator New TCO tools • Data Lineage • Configuration Manager • Functional Setup Manager Near real-time analytics with GoldenGate
  26. 26. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.33 HR Decisions Using Big Data and Analytics
  27. 27. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.34  Google’s “People Analytics” approach has resulted in Google producing amazing workforce productivity results Big Data in the Workplace  On average, each employee generates nearly $1 million in revenue 53,000+ Employees Each Employee Generates $1,000,000 in Revenue  And $200,000 in profit each year $200,000 in Profit
  28. 28. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.35 Putting Big Data to Work Google’s People Analytics Approach Google’s PiLab Google’s Forward- looking People Management  Drive Better Business Outcomes  Experiment and Innovate  Improve Operations Google’s Analytic-Driven HCM
  29. 29. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.36  Top benefits, as seen by HR managers – Improving employee retention – Understanding the effectiveness of HR – Identifying top talent Big Data for HR Areas of Greatest Benefits No benefits Moderate Very high Degree Of Potential Benefits Big Data Could Generate— TATA Consultancy 3.85 3.5 3.42 3.38 3.38 3.35 3.31 3.27 3.23 3.08 0 1 2 3 4 5 Improve employee retention Indentifying Effectiveness of recruiting… Determining employees to promote… Gauging employee moral/engagement Determining optimal job candidates Determining the most valuable… Indentifying internal mentors Finding information Finding Employees with the right… Indentifying potential recruits
  30. 30. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.37  Greatest Big Data Challenges for HR – Where to start – Extracting insight from structured and unstructured data – What data to use Big Data for HR Challenges No benefits Moderate Very high Greatest Challenges to Getting Value from Big Data -— TATA Consultancy 3.31 3.27 3.23 3.23 3.15 3.15 3.12 3.08 3.04 3 0 1 2 3 4 5 Understanding where to focus Managing structured and unstructured data Keeping the data secure Determining what data to use Building high levels of trust Getting BUs to share information Finding the optimal way to organize Big… Getting top management approval Determining which Big Data tech to use Other
  31. 31. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.38 HR Analytics and Big Data Maturity Model What Happened? What’s Happening? Why is it Happening? What will Happen?  Operational and Compliance Reporting  Cross Process and Functional Analytics  Root cause Analysis  Workforce Sentiment  Best Practice Analytics Reactive Proactive  Predict, Model, & Implement
  32. 32. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.39 Oracle Fusion Workforce Predictions Oracle HR Analytics Oracle Endeca Analytics and Big Data Solutions for HR Data sources Analytic Capabilities Access Anywhere Our Approach What’s Happening? What will Happen? Why is it Happening? What Happened? #BigDataAtWork
  33. 33. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.41 3 Ways HR can use Analytics and Big Data  Improve HR Effectiveness  Harness the Power of Workforce Sentiment  Power Forward Looking Workforce Management
  34. 34. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.42 Improve HR Effectiveness Optimize Acquire Develop Pay Comply  What is the current staffing level?  Is the current staffing level meeting that of the forecast?  What is the recruiting pipeline to meet the workforce plan?  How best to recruit the talents in demand?  What is the recruiting pipeline to meet the workforce plan?  How best to recruit the talents in demand?  Are we paying people competitively?  Where best to spend the compensation budget?  Do we have a diverse workforce?  Are we in compliance with government regulation? HR Business Processes Key Questions
  35. 35. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.43 Improve HR Effectiveness Optimize Acquire Develop Pay Comply  Workforce Deployment Analytics  HR Performance Analytics  Recruitment Analytics  Leverage info on Social Media and 3rd party sites  Learning Management Analytics  Analyze performance reviews, surveys, etc  Payroll Analytics  Compensation Analytics  Operation Analytics HR Business Processes Analytic Capabilities
  36. 36. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.44 Improve HR Effectiveness Oracle HR Analytics Drill to Detail Gain Insights Take Action Proactively Manage At-Risk Top Performers Why are people leaving? Is voluntary turnover increasing? Ensure human capital leveraged properly Is turnover within manageable limits? Which groups are Affected? Business Objectives/ Issues
  37. 37. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.45 Employees “.. would like my compensation to be in line with industry standards..” Managers “.. mentioned lack of training as a key reason he is not satisfied with his current role.” Customers The Public “.. is the best account manager we have ever worked with. Excellent customer focus..” “I hear they are a fantastic place to work with great benefits..” Harness the Power of Workforce Sentiment Dialogues Contain Untapped Insights
  38. 38. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.46 Harness the Power of Workforce Sentiment Oracle Endeca “Employee Retention has Declined” “Acquisition of Top Talent Increases” Monitor & Track “.. would like my compensation to be in line with industry standards..” “.. mentioned lack of training as a key reason he is not satisfied with his current role.” “.. is the best account manager we have ever worked with. Excellent customer focus..” “I hear they are a fantastic place to work with great benefits..” Understand Why Take Action Retrain Managers Promote Top Performers
  39. 39. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.47 Harness the Power of Workforce Sentiment Access individual review comments with associated manager and sentiment Free-form navigation by any attributes associated with the data in the system Tag clouds containing key themes and topics across 000’s of review comments Summarize employee sentiment and other workforce metrics See distribution of employee sentiment and filter Combine complex search criteria with structured filters to explore data Oracle Endeca
  40. 40. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.48 Harness the Power of Workforce Sentiment Better Together: Oracle HR Analytics & Endeca Content Management Systems Employee Resumes Engagement Surveys Unstructured Comments Joe is ready to take the next step but mentioned lack of adequate training as a key reason he is not 100% confident… “.. after having worked in Colorado as a Senior Manager for.…” “I would love to work for that company. I hear they have very flexible working hours and value family..” Social Media Public Comments and Sentiment Human Resources ERP HR Event Notes & Justification “Dave was flagged for promotion prior to acquisition. He is a top performer and a key contributor…” HR Analytics Employee HR Events Metrics: Headcount, Turnover, Compensation Dimensions: Event Type, Employee, Supervisor, Organization, Date Employee HR Events EmployeeID SupervisorID Date EventType BaseComp Bonus OverTime 12324 506 12/3 Promotion $140K $30K $20/HR 12325 507 12/4 Termination $90K $15K $30/HR Oracle Endeca Information Discovery “How can we retain our top performers?”
  41. 41. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.49 Power Forward Looking Workforce Management Oracle Fusion Workforce Predictions Predict Plan Implement  Indentify potential problems and the reasoning behind them  Determine the best course of action through what-if modeling  Execute the chosen best course of action
  42. 42. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.50 Power Forward Looking Workforce Management Predict Identify potential problems like a team of high performers with a possibility of significant attrition Drill into details to see what is causing the risk
  43. 43. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.51 Power Forward Looking Workforce Management Model and Plan Visually move resources…let’s see what it will take to retain Julie And create “what if” changes to determine best course of action to reduce the risk
  44. 44. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.52 Power Forward Looking Workforce Management Implement Create an Action Plan—Let’s promote Julie! Or email to someone for discussion… Or print and review again later. You can take immediate action in the HCM system…
  45. 45. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.53 The Oracle Difference  Based on Best Practices  Extreme Performance  Insight-to-Action  Ready for Immediate Consumption on Mobile Devices  Structured and Unstructured  Cross Process and Functional
  46. 46. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.55 Questions
  47. 47. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.56 THECOMPLETE BUSINESSANALYTICS SOLUTION

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