Real Packets from Virtual ServersJim MacLeod                              Show us your tweets!                            ...
Administrivia     • All callers are on mute          ‒ If you have problems, please let us know via the Chat window     • ...
Agenda     •   Virtualization Overview     •   VM Networking     •   Challenges in Monitoring VM Networking     •   Pullin...
Virtual Servers                  © WildPackets, Inc.   www.wildpackets.com                                                ...
Terminology     • VM Host:          ‒ the physical hardware running the hypervisor          ‒ “Server” or “VM Server”     ...
Virtualization Scopes and Scales     • Standalone     • Coordinated / Distributed     • Cloud#wp_virtualnet               ...
Standalone VM Host     • Multiple VM Guests in a single Host     • “Simple” VM architecture     • Possible VM network sepa...
Coordinated VM Hosts     • Multiple Hosts, single point of management          ‒ Simplified deployment          ‒ “Which H...
Cloud     • Orchestration          ‒ VM infrastructure             • Large-scale automation             • Portal / API to ...
Cloud (cont)     • Deployment models          ‒ Public Cloud              • Hosted by a 3rd party, multiple customers     ...
VM Networking                © WildPackets, Inc.   www.wildpackets.com                                                    ...
Switching in the VM world     • Standalone     • Distributed     • Cloud#wp_virtualnet                           © WildPac...
Standalone VM Networking     • Multiple Guests, Single host          ‒ One or more vNICs per Guest          ‒ One or more ...
Standalone VM Networking#wp_virtualnet                         © WildPackets, Inc.   14
Distributed VM Networking     • Single switch among multiple VM Hosts          ‒ Each vSwitch per Host like a blade switch...
Distributed VM Networking                     Distributed vSwitch (shared across VM hosts)#wp_virtualnet                  ...
Cloud     • Software-allocated networking          ‒ Network configuration de-coupled from networking hardware          ‒ ...
Cloud Network#wp_virtualnet                   © WildPackets, Inc.   18
Challenges inVM Network Monitoring                  © WildPackets, Inc.   www.wildpackets.com                             ...
New Traffic Pattern     • Traditional: North-South          ‒ All traffic between server and clients          ‒ Very littl...
North/South vs East/West#wp_virtualnet                          © WildPackets, Inc.   21
Standalone VM     • Inter-VM single-Host traffic          ‒ Traffic between VMs in a single host     • Why you don’t need ...
Distributed VM     • Inter-VM multi-Host traffic          ‒ Encapsulated between hosts (Overlay)              • Most commo...
Overlay vs Underlay                 Distributed vSwitch (shared across VM hosts)#wp_virtualnet                            ...
Cloud     • Driven by dynamic server deployment     • Network management is deliberately simple          ‒ Primary goal: c...
Pulling Packets                  © WildPackets, Inc.   www.wildpackets.com                                                ...
Where to Capture     •   On the Network     •   On the vSwitch     •   On a Virtual Tap     •   On the VM Guest#wp_virtual...
On the Network     • Classical switch SPAN port or tap          ‒ View traffic in/out of a Host     • The Good:          ‒...
pSwitch Span Port#wp_virtualnet                       © WildPackets, Inc.   29
On the vSwitch     • Span port from virtual switch / hypervisor          ‒ Dedicated VM guest to receive packets          ...
vSwitch Span Port#wp_virtualnet                       © WildPackets, Inc.   31
With a Virtual Tap     • Tap to manage SPAN on distributed vSwitches     • Integrates with VM control system          ‒ Re...
Virtual Tap Infrastructure                                    Virtual Tap                    Distributed vSwitch (shared a...
Capturing Packets in Cloud     • Private Cloud (In-house)          ‒ Under your control               • Functionally simil...
Capturing on VM Guest#wp_virtualnet                           © WildPackets, Inc.   35
Summary     • Virtualization is          ‒ Great for servers          ‒ Hard for network visibility     • If it’s your net...
Q&A   Show us your tweets!      Use today’s webinar hashtag:           Follow us on SlideShare!                           ...
WildPackets Corporate OverviewOptimizing Network and Application Performance                                  © WildPacket...
Corporate Background     • Experts in network monitoring, analysis, and troubleshooting          ‒ Founded: 1990 / Headqua...
Why Our Customers Need Us     • VoIP, video, cloud, virtualization, and key business        applications are saturating cr...
How We Create Value         We provide innovative, industry-leading, real-time         network performance management solu...
Unprecedented Network Visibility                        NETWORK HEALTH      GLOBAL            WatchPoint can manage and re...
A History of Innovation                 2001                         2005                              2009               ...
Product Line Overview                  © WildPackets, Inc.   www.wildpackets.com
Omni Distributed Analysis Platform                                     OmniPeek             Enterprise Packet Capture, Dec...
Omni Distributed Analysis Platform                 Software and Turnkey Solutions     • Enterprise monitoring and reportin...
Key New Features in v7     • 40G network support     • Analyze issues from end to end:        Multi-Segment Analysis (MSA)...
OmniPeek Network Analyzer     • Distributed analysis manager          – Connect to and configure distributed OmniEngines, ...
Omnipliance Network Recorders     •   Captures and analyzes all network traffic 24x7          – Runs WildPackets OmniEngin...
TimeLine Network Recorder     • Continuous network recording and comprehensive        real-time statistical display — simu...
WildPackets Network Recorders                   Price/Performance Solutions for Every Application        Portable         ...
WatchPoint    Centralized Monitoring for Distributed Enterprise Networks                                       •   High-le...
Comprehensive Support and Services     Standard Support                      Premier Support         Maintenance and upgr...
WildPackets Key Differentiators     • Visual Expert intelligence with intuitive drill-down          – Let computer do the ...
24x7 Network Monitoring,            Analysis, and Troubleshooting#wp_virtualnet                        © WildPackets, Inc.
Thank You!WildPackets, Inc.1340 Treat Boulevard, Suite 500Walnut Creek, CA 94597(925) 937-3200                            ...
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Real Packets from Virtual Servers

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Watch the full OnDemand Webcast: http://bit.ly/WC-VirtualandCloudNetworks Virtualized servers and their cloud offspring have made it easy to deploy large-scale networking clusters, but have also made it more difficult to monitor the networks which tie these VMs together. A lot of VM-oriented networking solutions focus on management, but do not provide the information that we need to keep networks running well. Some of them even add overlays to further obfuscate the flow of information. In this webinar, we will look at how to restore real visibility in virtual servers, even when they are obscured by clouds.

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Real Packets from Virtual Servers

  1. 1. Real Packets from Virtual ServersJim MacLeod Show us your tweets! Use today’s webinar hashtag:Product ManagerWildPackets #wp_virtualnetjmacleod@wildpackets.com with any questions, comments, or feedback.Follow me @shewfig Follow us @wildpackets © WildPackets, Inc. www.wildpackets.com
  2. 2. Administrivia • All callers are on mute ‒ If you have problems, please let us know via the Chat window • There will be Q&A at the end ‒ Feel free to type a question at any time • Slides and recording will be available: ‒ Via a follow-up email#wp_virtualnet © WildPackets, Inc. 2
  3. 3. Agenda • Virtualization Overview • VM Networking • Challenges in Monitoring VM Networking • Pulling Packets • About WildPackets#wp_virtualnet © WildPackets, Inc. 3
  4. 4. Virtual Servers © WildPackets, Inc. www.wildpackets.com 4
  5. 5. Terminology • VM Host: ‒ the physical hardware running the hypervisor ‒ “Server” or “VM Server” • VM Guest: ‒ the virtual machine running as an image inside the server ‒ “VM” • Networking: ‒ vNIC: Virtual NIC ‒ vSwitch: Virtual Switch#wp_virtualnet © WildPackets, Inc. 5
  6. 6. Virtualization Scopes and Scales • Standalone • Coordinated / Distributed • Cloud#wp_virtualnet © WildPackets, Inc. 6
  7. 7. Standalone VM Host • Multiple VM Guests in a single Host • “Simple” VM architecture • Possible VM network separation ‒ Multiple VLANs supported, L2 only ‒ Basic policies, e.g. bandwidth#wp_virtualnet © WildPackets, Inc. 7
  8. 8. Coordinated VM Hosts • Multiple Hosts, single point of management ‒ Simplified deployment ‒ “Which Host has room for more Guests?” • Features like VM migration between Hosts • Optional distributed virtual switching ‒ Shared switch fabric among all Hosts ‒ VMware VDS, Open vSwitch, Cisco Nexus 1000v, etc.#wp_virtualnet © WildPackets, Inc. 8
  9. 9. Cloud • Orchestration ‒ VM infrastructure • Large-scale automation • Portal / API to allow customer self-provisioning ‒ Network orchestration • Auto-assignment of addressing and routing • Multi-tenant separation • Management focus on VMs per customer ‒ Limited network visibility other than bandwidth usage ‒ Bandwidth usually monitored only for billing purposes • Rapidly evolving#wp_virtualnet © WildPackets, Inc. 9
  10. 10. Cloud (cont) • Deployment models ‒ Public Cloud • Hosted by a 3rd party, multiple customers • Shared VM servers, shared infrastructure • Stats on VMs, not necessarily on network ‒ Private Cloud • In-house or 3rd party • Dedicated VM Hosts per-customer, maybe virtual L2 network • Outsourced may not have network visibility • Resource models ‒ IaaS, PaaS, SaaS, etc ‒ Only IaaS gives access to full VM#wp_virtualnet © WildPackets, Inc. 10
  11. 11. VM Networking © WildPackets, Inc. www.wildpackets.com 11
  12. 12. Switching in the VM world • Standalone • Distributed • Cloud#wp_virtualnet © WildPackets, Inc. 12
  13. 13. Standalone VM Networking • Multiple Guests, Single host ‒ One or more vNICs per Guest ‒ One or more physical NICs on Host • Switch interfaces: ‒ Guest vNICs ‒ Host physical NICs (pNICs) ‒ Possible network separation via multiple L2 vSwitches • Logically behaves like a TOR or workgroup switch ‒ No transit traffic, leaf network ‒ Usually no L3 (Routing) between VLANs/vSwitches#wp_virtualnet © WildPackets, Inc. 13
  14. 14. Standalone VM Networking#wp_virtualnet © WildPackets, Inc. 14
  15. 15. Distributed VM Networking • Single switch among multiple VM Hosts ‒ Each vSwitch per Host like a blade switch ‒ Physical network like a backplane, but usually no L3 • Maintains single forwarding table ‒ Inter-VM traffic between Hosts sent encapsulated to target Host ‒ No need to “learn” or “flood” VM MAC addresses • Port profiles per guest ‒ If VM moves, profile moves too ‒ vSwitch forwarding tables automatically updated ‒ Physical switches must learn new Host for VM#wp_virtualnet © WildPackets, Inc. 15
  16. 16. Distributed VM Networking Distributed vSwitch (shared across VM hosts)#wp_virtualnet © WildPackets, Inc. 16
  17. 17. Cloud • Software-allocated networking ‒ Network configuration de-coupled from networking hardware ‒ A basic form of SDN • Focus on connectivity ‒ Get servers up and running ‒ Keep traffic hidden between customers • Self-service paradox ‒ Cloud allows customers to provision and monitor VMs ‒ Security requires traffic to be hidden between customers ‒ Therefore customers can’t monitor the network#wp_virtualnet © WildPackets, Inc. 17
  18. 18. Cloud Network#wp_virtualnet © WildPackets, Inc. 18
  19. 19. Challenges inVM Network Monitoring © WildPackets, Inc. www.wildpackets.com 19
  20. 20. New Traffic Pattern • Traditional: North-South ‒ All traffic between server and clients ‒ Very little internal traffic ‒ Primay design goals: • Provide connection from internal nodes to external network • Separate internal nodes from each other • Interconnected internal nodes physically placed on same TOR • Emerging: East-West ‒ Traffic between servers ‒ Extreme case: inter-VM in same VM Host ‒ Driven by multi-tier apps, often deployed cloud-style • Deployment based on available server space • Network path often requires transit of multiple tiers#wp_virtualnet © WildPackets, Inc. 20
  21. 21. North/South vs East/West#wp_virtualnet © WildPackets, Inc. 21
  22. 22. Standalone VM • Inter-VM single-Host traffic ‒ Traffic between VMs in a single host • Why you don’t need to worry ‒ Not needed for network hardware troubleshooting ‒ Typically low latency inside Host • Why you might need to monitor ‒ Network-based APM ‒ Security auditing ‒ Connectivity problems between different internal VLANs • Must interconnect via external L3 device, e.g. router#wp_virtualnet © WildPackets, Inc. 22
  23. 23. Distributed VM • Inter-VM multi-Host traffic ‒ Encapsulated between hosts (Overlay) • Most common: VXLAN and NVGRE • Previous: MAC-in-MAC (L2 over L2) • Future: SDN, OpenFlow, etc. ‒ Traverses physical network (Underlay) • Management control points ‒ Overlay is controlled by VM infrastructure ‒ Underlay is “real” network • Which layer(s) to monitor? ‒ Underlay: move packets quickly ‒ Overlay: connect applications efficiently#wp_virtualnet © WildPackets, Inc. 23
  24. 24. Overlay vs Underlay Distributed vSwitch (shared across VM hosts)#wp_virtualnet © WildPackets, Inc. 24
  25. 25. Cloud • Driven by dynamic server deployment • Network management is deliberately simple ‒ Primary goal: connectivity ‒ Secondary goal: separation of traffic in multi-tenant ‒ Optimized network paths rarely a goal • Tools created by server people, for server people ‒ Network monitoring only for bandwidth measurement • Bits and bytes for billing ‒ Need advanced networking? Overlay! • Abstract network, just like abstracted server hardware • Complexity is specialized ‒ Storage network team, underlay network team#wp_virtualnet © WildPackets, Inc. 25
  26. 26. Pulling Packets © WildPackets, Inc. www.wildpackets.com 26
  27. 27. Where to Capture • On the Network • On the vSwitch • On a Virtual Tap • On the VM Guest#wp_virtualnet © WildPackets, Inc. 27
  28. 28. On the Network • Classical switch SPAN port or tap ‒ View traffic in/out of a Host • The Good: ‒ Familiar configuration and process ‒ “Easy” if you control the network • The Bad: ‒ Misses intra-host traffic#wp_virtualnet © WildPackets, Inc. 28
  29. 29. pSwitch Span Port#wp_virtualnet © WildPackets, Inc. 29
  30. 30. On the vSwitch • Span port from virtual switch / hypervisor ‒ Dedicated VM guest to receive packets ‒ Potentially external capture • Use pNIC as target for SPAN • Also RSPAN/ERSPAN • The Good: ‒ Visibility of intra-host traffic ‒ Built-in to infrastructure • The Bad: ‒ Capturing on local VM increases IO of net & disk ‒ Still have to know which Host for specific VM guest ‒ May violate separation of customer traffic#wp_virtualnet © WildPackets, Inc. 30
  31. 31. vSwitch Span Port#wp_virtualnet © WildPackets, Inc. 31
  32. 32. With a Virtual Tap • Tap to manage SPAN on distributed vSwitches • Integrates with VM control system ‒ Reads orchestration info to find which Host for VM guest ‒ Auto-configures capture source • The Good: ‒ Reduced effort, increased visibility ‒ Should auto-filter for customer traffic separation • The Bad: ‒ May be VM vendor specific, e.g. only VMware • Examples: NetOptics, Gigamon, BigSwitch#wp_virtualnet © WildPackets, Inc. 32
  33. 33. Virtual Tap Infrastructure Virtual Tap Distributed vSwitch (shared across VM hosts)#wp_virtualnet © WildPackets, Inc. 33
  34. 34. Capturing Packets in Cloud • Private Cloud (In-house) ‒ Under your control • Functionally similar to distributed VM ‒ If you control the network, you can sniff “anywhere” • Legal concerns for customer-owned Guest VMs • Public Cloud / Private Cloud (3rd Party) ‒ Unlikely that you can negotiate net sniffing rights ‒ IaaS VMs can likely sniff their own traffic • Non-promiscuous sniffing • Restore visibility on per-VM basis • You’ll have to re-aggregate traffic among VMs#wp_virtualnet © WildPackets, Inc. 34
  35. 35. Capturing on VM Guest#wp_virtualnet © WildPackets, Inc. 35
  36. 36. Summary • Virtualization is ‒ Great for servers ‒ Hard for network visibility • If it’s your network ‒ You can sniff ‒ But it may not be your data • You can sniff using ‒ Physical switches & taps ‒ Virtual switches & virtual taps • Sniffing is sometimes possible in cloud ‒ IaaS on a per-VM basis#wp_virtualnet © WildPackets, Inc. 36
  37. 37. Q&A Show us your tweets! Use today’s webinar hashtag: Follow us on SlideShare! Check out today’s slides on SlideShare #wp_virtualnet www.slideshare.net/wildpacketswith any questions, comments, or feedback. Follow us @wildpackets © WildPackets, Inc. www.wildpackets.com
  38. 38. WildPackets Corporate OverviewOptimizing Network and Application Performance © WildPackets, Inc. www.wildpackets.com
  39. 39. Corporate Background • Experts in network monitoring, analysis, and troubleshooting ‒ Founded: 1990 / Headquarters: Walnut Creek, CA ‒ Offices throughout the US, EMEA, and APAC • Customers spanning leading edge organizations ‒ Mid-market and enterprise lines of business ‒ Financial, manufacturing, ISPs, major federal agencies, state and local governments, universities ‒ Over 7,000 customers / 60+ countries / 80% of Fortune 1,000 • Award-winning solutions that improve network performance ‒ Internet Telephony, Network Magazine, Network Computing awards ‒ United States Patent 5,787,253 issued July 28, 1998 • “Apparatus and Method of Analyzing Internet Activity”#wp_virtualnet © WildPackets, Inc.
  40. 40. Why Our Customers Need Us • VoIP, video, cloud, virtualization, and key business applications are saturating critical network services • Evolving network technologies create discontinuities ‒ 1 Gig  10 Gig  40 Gig  100 Gig networks ‒ Wireless, BYOD initiatives • Users and business can not tolerate network problems for mission critical services Increasing demand for better real-time network visibility, network analytics, network forensics, and DPI#wp_virtualnet © WildPackets, Inc.
  41. 41. How We Create Value We provide innovative, industry-leading, real-time network performance management solutions ‒ Easy-to-use, easy-to-learn user interface ‒ Uniquely extensible solutions ‒ Wireless network leadership ‒ Detailed analytics related to network applications ‒ Fastest network traffic capture appliance in its class ‒ Technical superiority at competitive price point WildPackets has continually advanced its solution to meet the needs of its customers#wp_virtualnet © WildPackets, Inc.
  42. 42. Unprecedented Network Visibility NETWORK HEALTH GLOBAL WatchPoint can manage and report on key device performance and availability across the entire network, from anywhere on the network. UNDERSTAND END-USER PERFORMANCE TimeLine and Omnipliance network recorders monitor DISTRIBUTED and analyze performance across critical network segments, virtual environments, and remote sites. PINPOINT NETWORK ISSUES ANYWHERE Omnipliance Portable can rapidly identify and troubleshoot PORTABLE issues before they become major problems—wired or wireless—down the hall or across the globe. ROOT-CAUSE ANALYSIS OmniPeek network analyzer performs deep packet inspection DPI and can reconstruct all network activity, including e-mail and IM, as well as analyze VoIP and video traffic quality.#wp_virtualnet © WildPackets, Inc.
  43. 43. A History of Innovation 2001 2005 2009 2011 • First 802.11 Combined distributed Innovative dashboard • Total visibility with wireless analyzer network and VoIP with drill-down for VoIP zero packet loss • First network network analysis and video • First wireless analyzer with network analyzer to automated expert support capture and analysis analysis of 802.11n 3-stream wireless 2003 2008 2010 2012 Distributed real-time Enterprise-wide First to achieve 11 Gbps • Capture, record, and troubleshooting Monitoring and Reporting sustained capture-to-disk analyze from 40G network segments • First wireless network analyzer to support 801.11ac, k, r, u, v, w#wp_virtualnet © WildPackets, Inc.
  44. 44. Product Line Overview © WildPackets, Inc. www.wildpackets.com
  45. 45. Omni Distributed Analysis Platform OmniPeek Enterprise Packet Capture, Decode and Analysis • Ethernet,1/10 Gigabit, 802.11, and voice and video over IP • Portable capture and OmniEngine console • Aggregate analysis data across multiple capture points Omnipliance / TimeLine Distributed Enterprise Network Forensics • High-performance packet capture and real-time analysis • Stream-to-disk for forensics analysis • Integrated OmniAdapter network analysis cards up to 40G WatchPoint Centralized Enterprise Network Monitoring Appliance • Aggregation and graphical display of network data • WildPackets OmniEngines • NetFlow and sFlow#wp_virtualnet © WildPackets, Inc.
  46. 46. Omni Distributed Analysis Platform Software and Turnkey Solutions • Enterprise monitoring and reporting ‒ WatchPoint Server ‒ OmniFlow, NetFlow, and sFlow Collectors • Software probes and network recorders ‒ Omnipliance network recorders – Edge, Core ‒ TimeLine network recorders ‒ OmniAdapter analysis cards • Distributed analysis software ‒ OmniPeek – Enterprise, Professional, Basic, Connect ‒ OmniEngine – Enterprise, Desktop, OmniVirtual • Portable solutions ‒ OmniPeek network analyzer ‒ Omnipliance Portable#wp_virtualnet © WildPackets, Inc.
  47. 47. Key New Features in v7 • 40G network support • Analyze issues from end to end: Multi-Segment Analysis (MSA) • Collect data from non-technical end users: OmniPeek Remote Assistant (ORA) • Single, interactive dashboard for utilization, top talkers, top protocols, latency, Experts, flows, and wireless signal strength • New wireless specifications ‒ 802.11ac 802.11k ‒ 802.11r 802.11u ‒ 802.11v 802.11w#wp_virtualnet © WildPackets, Inc.
  48. 48. OmniPeek Network Analyzer • Distributed analysis manager – Connect to and configure distributed OmniEngines, Omnipliances, and TimeLines • Comprehensive dashboards present network traffic in real-time – Vital statistics and graphs display trends on network and application performance – Visual peer-map shows conversations and protocols – Intuitive drill-down for root-cause analysis of performance bottlenecks • Visual Expert diagnosis speeds problem resolution – Packet and payload visualizers provide business-centric views • Automated analytics and problem detection 24/7 – Easily create filters, triggers, scripting, advanced alarms, and alerts#wp_virtualnet © WildPackets, Inc.
  49. 49. Omnipliance Network Recorders • Captures and analyzes all network traffic 24x7 – Runs WildPackets OmniEngine software probe – Generates vital statistics on network and application performance – Intuitive root-cause analysis of performance bottlenecks • Expert analysis speeds problem resolution – Fault analysis, statistical analysis, and independent notification • Multiple issue digital forensics – Real-time and post capture data mining for compliance and troubleshooting • Intelligent data transport – Network data analyzed locally – Detailed analysis passed to OmniPeek on demand – Summary statistics sent to WatchPoint for long term trending and reporting – Efficient use of network bandwidth • User-extensible platform – Plug-in architecture and SDK#wp_virtualnet © WildPackets, Inc.
  50. 50. TimeLine Network Recorder • Continuous network recording and comprehensive real-time statistical display — simultaneously ‒ 12Gbps sustained capture with zero packet loss ‒ Network statistics display in TimeLine visualization format • Rapid, intuitive forensics search and retrieval ‒ Historical network traffic analysis and quick data rewinding ‒ Several pre-defined forensics search templates making searches easy and fast • A natural extension to the WildPackets product line • Turnkey bundled solution ‒ Appliance + OmniEngine, OmniAdapter, OmniPeek Connect#wp_virtualnet © WildPackets, Inc.
  51. 51. WildPackets Network Recorders Price/Performance Solutions for Every Application Portable Edge Core TimeLine Ruggedized Small Networks Datacenter Workhorse Enterprise, Highly- Troubleshooting Remote Offices Easily Expandable Utilized NetworksAluminum chassis / 17” LCD 1U rack mountable chassis 3U rack mountable chassis 3U rack mountable chassisDual 2.13 GHz Quad-Core Intel Quad-Core Intel Xeon X3460 Dual Intel Xeon Quad Core Dual Intel Xeon Quad CoreXeon L5630 "Westmere" 2.80Ghz E5530 2.4GHz X5560 2.8GHz24GB RAM 4GB RAM 6GB RAM 18GB RAM2 PCI-E Slots 2 PCI-E Slots 4 PCI-E Slots 4 PCI-E Slots2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports6TB SATA storage capacity 1TB SATA storage capacity 8/16TB SATA 8/16/32/48TB SATA storage capacity storage capacity4.5Gbps CTD 1.1Gbps CTD 3Gbps CTD 12Gbps CTD#wp_virtualnet © WildPackets, Inc.
  52. 52. WatchPoint Centralized Monitoring for Distributed Enterprise Networks • High-level, aggregated view of all network segments – Monitor per campus, per region, per country • Wide range of network data – NetFlow, sFlow, OmniFlow • Web-based, customizable network dashboards • Flexible detailed reports • Direct link to detailed, packet-based analysis#wp_virtualnet © WildPackets, Inc.
  53. 53. Comprehensive Support and Services Standard Support Premier Support  Maintenance and upgrades  24 x 7 x 365  Telephone and email contacts  Dedicated escalation manager  Knowledgebase  2 customer contacts per site  MyPeek Portal  Plug-in reconfiguration assistance WildPackets Training Academy  Public, web-based, and on-site classes  Complete curriculum: technology and product focused  Practical applications and labs covering network analysis, wireless, VoIP monitoring and advanced troubleshooting Consulting and Custom Development Services  Deployment, configuration, and assessment engagement  Systems integration and testing  Application integration, driver, decode, interface development#wp_virtualnet © WildPackets, Inc.
  54. 54. WildPackets Key Differentiators • Visual Expert intelligence with intuitive drill-down – Let computer do the hard work, and return results, real-time – Packet /payload visualization is faster than packet-per-packet diagnostics – Experts and analytics can be memorized and automated • Automated capture analytics – Filters, triggers, scripting, and advanced alarming system combine to provide automated network problem detection 24x7 • Multiple issue network forensics – Can be tracked by one or more people simultaneously – Real-time or post capture • User-extensible platform – Plug-in architecture and SDK • Aggregated network views and reporting – NetFlow, sFlow, and OmniFlow#wp_virtualnet © WildPackets, Inc.
  55. 55. 24x7 Network Monitoring, Analysis, and Troubleshooting#wp_virtualnet © WildPackets, Inc.
  56. 56. Thank You!WildPackets, Inc.1340 Treat Boulevard, Suite 500Walnut Creek, CA 94597(925) 937-3200 © WildPackets, Inc. www.wildpackets.com
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