Capturing 802.11ac Data
Wireless Gigabit Speeds Driving Changes
in Wireless Analysis
Jay Botelho
Director of Product Manag...
Administration
• All callers are on mute
‒ If you have problems, please let us know via the Chat window

• There will be Q...
Agenda
•
•
•
•
•
•

802.11ac vs. 802.11n
802.11ac Basics
802.11ac Use Cases – Consumer vs. Enterprise
Packet-Based WLAN An...
802.11ac vs. 802.11n

© WildPackets, Inc.

www.wildpackets.com

4
802.11n: Higher Throughput Improvements
Using MIMO
• Description
‒ Significant enhancements in data rate and range
‒ Uses ...
802.11ac: Very High Throughput <6 GHz
• Description
‒ Significant improvement over 802.11n –
higher throughput for less po...
802.11ac vs. 802.11n

• Gigabit speed wireless with approximately 3 times the performance for
the same power

• Better per...
802.11ac Basics

© WildPackets, Inc.

www.wildpackets.com

8
802.11ac Highlights
• 802.11n “lessons learned”
• Wider channel bandwidths; More MIMO
‒ 80 MHz and 160 MHz channel
‒ Suppo...
Example 802.11ac Configurations

http://en.wikipedia.org/wiki/IEEE_802.11ac
#wp_80211ac

© WildPackets, Inc.
802.11ac Status
• Not scheduled for
IEEE ratification until
Feb 2014, but …

#wp_80211ac

http://reviews.cnet.com/best-wir...
802.11ac Status – And …

http://www.engadget.com/tag/802.11ac/

#wp_80211ac

© WildPackets, Inc.

12
802.11ac Use Cases
Consumer vs. Enterprise

© WildPackets, Inc.

www.wildpackets.com

13
802.11ac – “The Multimedia Home”
• Wi-Fi Direct
• Video streaming/settop boxes

• Data syncing and
backup

• 3G and 4G off...
What Will Drive Enterprise Adoption?
•
•
•
•

Ratification and certification
Cost and availability
Unique bandwidth needs
...
Packet-Based WLAN Analysis

© WildPackets, Inc.

www.wildpackets.com

16
• Locally connected
devices

• Commercially available
USB devices

• Multiple devices for
channel aggregation

#wp_80211ac...
What Do You Need?
• Packet-based WLAN
network analysis software

• Supported WLAN
adapter(s)

• Special driver for WLAN
ad...
OmniWiFi USB WLAN Capture Adapter
• A single device for all WLAN packet capture needs
• Driver included with OmniPeek
• Te...
802.11ac Status – We’re Ready!
• Cisco AE6000/Ralink driver
• AE6000: 1-stream 802.11ac device
compatible with OmniPeek

•...
USB Isn’t the Only Solution …
• I’m most probably NOT near the problem
• I still need supported devices
• I need supported...
USB
• USB 1.1 (Full Speed)
‒ September 1998
‒ 12 Mbps
‒ If you still have equipment with v1.1, get
something new!

• USB 2...
Now Let’s Review

#wp_80211ac

© WildPackets, Inc.

23
Doing Some 802.11ac Math
• Assume 2-antenna APs and STAs at 80MHz = 867
Mbps

• Assume effective throughput of 520 Mbps (6...
And It Will Get Faster …
• Assume an 8-antenna AP, 4 2-antenna stations at 160
MHz using MU-MIMO (1.73 Gbps to each STA)

...
So, What “Now”?
• As wireless approaches wired speeds, it’s time to
start relying on the wire

• Distributed analysis usin...
Remote Captures with OmniEngine

Remote Pcap
#wp_80211ac

Custom Remote
Adapters
© WildPackets, Inc.
Remote Pcap (cont.)

#wp_80211ac

© WildPackets, Inc.

28
Custom Remote Adapters

#wp_80211ac

© WildPackets, Inc.

29
Demo

© WildPackets, Inc.

www.wildpackets.com
Mobile WLAN Analyzer Bundle
• OmniPeek Professional with 12 months maintenance
• 3 OmniWiFi USB WLAN Capture Adapters
• $2...
Q&A
Show us your tweets!
Use today’s webinar hashtag:

Follow us on SlideShare!

#wp_80211ac

Check out today’s slides on ...
WildPackets Corporate Overview
Optimizing Network and Application Performance

© WildPackets, Inc.

www.wildpackets.com
Corporate Background
• Experts in network monitoring, analysis, and troubleshooting
‒ Founded: 1990 / Headquarters: Walnut...
Why Our Customers Need Us
• VoIP, video, cloud, virtualization, and key business
applications are saturating critical netw...
How We Create Value
We provide innovative, industry-leading, real-time
network performance management solutions
‒ Easy-to-...
Unprecedented Network Visibility
NETWORK HEALTH

GLOBAL

WatchPoint can manage and report on key
device performance and av...
A History of Innovation
2001

2005

2009

2011

• First 802.11
wireless analyzer
• First network
analyzer with
automated e...
Product Line Overview

© WildPackets, Inc.

www.wildpackets.com
Omni Distributed Analysis Platform
WatchPoint
Centralized Enterprise Network Monitoring Appliance
• Aggregation and graphi...
Omni Distributed Analysis Platform
Software and Turnkey Solutions
• Enterprise monitoring and reporting
‒ WatchPoint Serve...
Key New Features in v7
• 40G network support
• Analyze issues from end to end:
Multi-Segment Analysis (MSA)

• Collect dat...
OmniPeek Network Analyzer
• Distributed analysis manager
‒ Connect to and configure distributed OmniEngines, Omnipliances,...
Omnipliance Network Recorders
• Captures and analyzes all network traffic 24x7
‒ Runs WildPackets OmniEngine software prob...
TimeLine Network Recorder
• Continuous network recording and comprehensive
real-time statistical display — simultaneously
...
WildPackets Network Recorders
Price/Performance Solutions for Every Application

Portable

Edge

Core

TimeLine

Ruggedize...
WatchPoint
Centralized Monitoring for Distributed Enterprise Networks
•

High-level, aggregated
view of all network
segmen...
Comprehensive Support and Services
Standard Support





Maintenance and upgrades
Telephone and email contacts
Knowled...
WildPackets Key Differentiators
• Visual Expert intelligence with intuitive drill-down
‒ Let computer do the hard work, an...
24x7 Network Monitoring,
Analysis, and Troubleshooting

#wp_80211ac

© WildPackets, Inc.
Thank You!
WildPackets, Inc.
1340 Treat Boulevard, Suite 500
Walnut Creek, CA 94597
(925) 937-3200
© WildPackets, Inc.

ww...
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Capturing 802.11ac Data

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Gigabit wireless is quickly becoming a reality. With ratification of the 802.11ac specification right around the corner and a wide range of commercial 11ac devices already available based on the draft standard, the pressure is building to have a network monitoring and analysis system in place that can handle the demands of gigabit wireless. Is your wireless LAN (WLAN) network analysis system up to the task? Can it even capture 802.11ac traffic, let alone run at the speed necessary to handle gigabit data rates? Join us as we uncover the demands that 802.11ac places on WLAN analysis, and see a demonstration of the only complete WLAN analysis solution for 802.11ac – both analysis AND data capture.

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Capturing 802.11ac Data

  1. 1. Capturing 802.11ac Data Wireless Gigabit Speeds Driving Changes in Wireless Analysis Jay Botelho Director of Product Management WildPackets jbotelho@wildpackets.com Follow me @jaybotelho Show us your tweets! Use today’s webinar hashtag: #wp_80211ac with any questions, comments, or feedback. Follow us @wildpackets © WildPackets, Inc. www.wildpackets.com
  2. 2. Administration • All callers are on mute ‒ If you have problems, please let us know via the Chat window • There will be Q&A ‒ Feel free to type a question at any time • Slides and recording will be available ‒ Notification within 48 hours via a follow-up email #wp_80211ac © WildPackets, Inc. 2
  3. 3. Agenda • • • • • • 802.11ac vs. 802.11n 802.11ac Basics 802.11ac Use Cases – Consumer vs. Enterprise Packet-Based WLAN Analysis WildPackets Corporate Overview WildPackets Product Line Overview #wp_80211ac © WildPackets, Inc. 3
  4. 4. 802.11ac vs. 802.11n © WildPackets, Inc. www.wildpackets.com 4
  5. 5. 802.11n: Higher Throughput Improvements Using MIMO • Description ‒ Significant enhancements in data rate and range ‒ Uses new technologies including MIMO, channel bonding, aggregation, short guard interval • Use cases and market penetration ‒ Becoming the de-facto standard for commercially available WLAN equipment – both consumer and enterprise ‒ High-density deployments; multimedia applications; forklift upgrades • Compatibility and analysis implications http://linksysde.custhelp.com/app/answers/detail/a_id/21194/~ /intermittent-wireless-signal-with-802.11n-routersand-access-points ‒ Backward compatible with a/b/g, but older technologies limit overall improvements ‒ Not all network analysis software and hardware is up to the task ‒ Make WLAN analysis upgrades part of the overall 802.11n upgrade #wp_80211ac © WildPackets, Inc. 5
  6. 6. 802.11ac: Very High Throughput <6 GHz • Description ‒ Significant improvement over 802.11n – higher throughput for less power ‒ Wi-Fi MIMO “multicast” • Use cases and market penetration ‒ Commercial penetration for multimedia over Wi-Fi ‒ WFA certification coming soon – based on draft standard ‒ Will become the standard for 802.11 networking infrastructure going forward • Compatibility and analysis implications ‒ Backward compatible with a/b/g/n, but older technologies limit overall improvements ‒ Only operates at 5GHz, significantly reducing compatibility issues ‒ New speeds require new methods for detailed analysis #wp_80211ac © WildPackets, Inc. 6
  7. 7. 802.11ac vs. 802.11n • Gigabit speed wireless with approximately 3 times the performance for the same power • Better performance at any range with fewer dead spots • More reliable connections for media streaming with beam-forming • More Wi-Fi bandwidth on your mobile • Only utilizes the 5 GHz band - much less prone to interference • Backward compatible to 802.11 a/n http://www.netgear.com/landing/80211ac/images/wp_netgear_802_11ac_wifi.pdf #wp_80211ac © WildPackets, Inc.
  8. 8. 802.11ac Basics © WildPackets, Inc. www.wildpackets.com 8
  9. 9. 802.11ac Highlights • 802.11n “lessons learned” • Wider channel bandwidths; More MIMO ‒ 80 MHz and 160 MHz channel ‒ Support for up to 8 spatial streams • Multi-user MIMO (MU-MIMO) ‒ Multiple STAs transmit or receive independent data streams simultaneously ‒ Downlink MU-MIMO (one transmitting device, multiple receiving devices) included as an optional mode • Low level MAC and RF improvements ‒ Beam forming improvements ‒ MAC modifications (mostly to support above changes) ‒ Coexistence mechanisms for 20/40/80/160 MHz channels, 11ac and 11a/n devices #wp_80211ac © WildPackets, Inc. 9
  10. 10. Example 802.11ac Configurations http://en.wikipedia.org/wiki/IEEE_802.11ac #wp_80211ac © WildPackets, Inc.
  11. 11. 802.11ac Status • Not scheduled for IEEE ratification until Feb 2014, but … #wp_80211ac http://reviews.cnet.com/best-wireless-networking-devices/ © WildPackets, Inc.
  12. 12. 802.11ac Status – And … http://www.engadget.com/tag/802.11ac/ #wp_80211ac © WildPackets, Inc. 12
  13. 13. 802.11ac Use Cases Consumer vs. Enterprise © WildPackets, Inc. www.wildpackets.com 13
  14. 14. 802.11ac – “The Multimedia Home” • Wi-Fi Direct • Video streaming/settop boxes • Data syncing and backup • 3G and 4G offloading #wp_80211ac © WildPackets, Inc.
  15. 15. What Will Drive Enterprise Adoption? • • • • Ratification and certification Cost and availability Unique bandwidth needs The “yet-to-be-identified killer video app” – telepresence?? • BYOD – grassroots pressure from mobile device users #wp_80211ac © WildPackets, Inc.
  16. 16. Packet-Based WLAN Analysis © WildPackets, Inc. www.wildpackets.com 16
  17. 17. • Locally connected devices • Commercially available USB devices • Multiple devices for channel aggregation #wp_80211ac © WildPackets, Inc. 17
  18. 18. What Do You Need? • Packet-based WLAN network analysis software • Supported WLAN adapter(s) • Special driver for WLAN adapters #wp_80211ac © WildPackets, Inc. 18
  19. 19. OmniWiFi USB WLAN Capture Adapter • A single device for all WLAN packet capture needs • Driver included with OmniPeek • Tested and supported with OmniPeek and OmniEngine • Product features: • • • • • • USB device with extension cable Dual band operation – 2.4GHz and 5GHz Supports all standard international 802.11 channels (a/b/g/n) Supports 802.11n - 3 transmit/receive streams (450Mbps) Supports 802.11n 20MHz and 40MHz channel operation Supports multi-channel aggregation and roaming • Technical Details: ‒ Size (LWH): 6 inches, 1.5 inches, 5.5 inches ‒ Weight: 5.6 ounces NOTE: • Capture ONLY – no network services • Does not capture 802.11ac • Available via Amazon - $99/each #wp_80211ac © WildPackets, Inc.
  20. 20. 802.11ac Status – We’re Ready! • Cisco AE6000/Ralink driver • AE6000: 1-stream 802.11ac device compatible with OmniPeek • OmniPeek v7.8 and above • Beta Ralink driver for AE6000 on MyPeek #wp_80211ac © WildPackets, Inc. 20
  21. 21. USB Isn’t the Only Solution … • I’m most probably NOT near the problem • I still need supported devices • I need supported devices that equal or exceed the most capable devices on my network – now 802.11ac • And, most importantly … • USB MAY NOT up to the task! #wp_80211ac © WildPackets, Inc. 21
  22. 22. USB • USB 1.1 (Full Speed) ‒ September 1998 ‒ 12 Mbps ‒ If you still have equipment with v1.1, get something new! • USB 2.0 (High Speed) ‒ April 2000 ‒ 480 Mbps theoretical; 280 Mbps effective ‒ Extremely common for laptops in use • USB 3.0 (Super Speed) ‒ November 2008 ‒ 5 Gbps theoretical; 3.2 Gbps effective #wp_80211ac © WildPackets, Inc. 22
  23. 23. Now Let’s Review #wp_80211ac © WildPackets, Inc. 23
  24. 24. Doing Some 802.11ac Math • Assume 2-antenna APs and STAs at 80MHz = 867 Mbps • Assume effective throughput of 520 Mbps (60%) • Assume you can “hear” 3 different APs • If our analysis requires aggregating data from the 3 distinct APs together, the aggregated analysis throughput is • 1.56 Gbps • Using USB devices, v3.0 is required for both the WLAN adapters AND the laptop – not easy to find! #wp_80211ac © WildPackets, Inc. 24
  25. 25. And It Will Get Faster … • Assume an 8-antenna AP, 4 2-antenna stations at 160 MHz using MU-MIMO (1.73 Gbps to each STA) • Assume effective throughput of 1.04 Gbps (60%) • If our analysis requires aggregating data from the 4 STAs together, the aggregated analysis throughput is • 4.16 Gbps • This exceeds the 3.2 Gbps effect rate for USB 3.0, the very best the market has to offer #wp_80211ac © WildPackets, Inc. 25
  26. 26. So, What “Now”? • As wireless approaches wired speeds, it’s time to start relying on the wire • Distributed analysis using deployed assets – APs – is the only effective solution as wireless speeds grow • The choices: ‒ Remote PCap ‒ Custom Remote Adapters #wp_80211ac © WildPackets, Inc. 26
  27. 27. Remote Captures with OmniEngine Remote Pcap #wp_80211ac Custom Remote Adapters © WildPackets, Inc.
  28. 28. Remote Pcap (cont.) #wp_80211ac © WildPackets, Inc. 28
  29. 29. Custom Remote Adapters #wp_80211ac © WildPackets, Inc. 29
  30. 30. Demo © WildPackets, Inc. www.wildpackets.com
  31. 31. Mobile WLAN Analyzer Bundle • OmniPeek Professional with 12 months maintenance • 3 OmniWiFi USB WLAN Capture Adapters • $2395 – over $900 in savings! #wp_80211ac © WildPackets, Inc. 31
  32. 32. Q&A Show us your tweets! Use today’s webinar hashtag: Follow us on SlideShare! #wp_80211ac Check out today’s slides on SlideShare www.slideshare.net/wildpackets with any questions, comments, or feedback. Follow us @wildpackets © WildPackets, Inc. www.wildpackets.com
  33. 33. WildPackets Corporate Overview Optimizing Network and Application Performance © WildPackets, Inc. www.wildpackets.com
  34. 34. Corporate Background • Experts in network monitoring, analysis, and troubleshooting ‒ Founded: 1990 / Headquarters: Walnut Creek, CA ‒ Offices throughout the US, EMEA, and APAC • Customers spanning leading edge organizations ‒ Mid-market and enterprise lines of business ‒ Financial, manufacturing, ISPs, major federal agencies, state and local governments, universities ‒ Over 7,000 customers / 60+ countries / 80% of Fortune 1,000 • Award-winning solutions that improve network performance ‒ Internet Telephony, Network Magazine, Network Computing awards ‒ United States Patent 5,787,253 issued July 28, 1998 • “Apparatus and Method of Analyzing Internet Activity” #wp_80211ac © WildPackets, Inc.
  35. 35. Why Our Customers Need Us • VoIP, video, cloud, virtualization, and key business applications are saturating critical network services • Evolving network technologies create discontinuities ‒ 1 Gig  10 Gig  40 Gig  100 Gig networks ‒ Wireless, BYOD initiatives • Users and business can not tolerate network problems for mission critical services Increasing demand for better real-time network visibility, network analytics, network forensics, and DPI #wp_80211ac © WildPackets, Inc.
  36. 36. How We Create Value We provide innovative, industry-leading, real-time network performance management solutions ‒ Easy-to-use, easy-to-learn user interface ‒ Uniquely extensible solutions ‒ Wireless network leadership ‒ Detailed analytics related to network applications ‒ Fastest network traffic capture appliance in its class ‒ Technical superiority at competitive price point WildPackets has continually advanced its solution to meet the needs of its customers #wp_80211ac © WildPackets, Inc.
  37. 37. Unprecedented Network Visibility NETWORK HEALTH GLOBAL WatchPoint can manage and report on key device performance and availability across the entire network, from anywhere on the network. UNDERSTAND END-USER PERFORMANCE DISTRIBUTED TimeLine and Omnipliance network recorders monitor and analyze performance across critical network segments, virtual environments, and remote sites. ROOT-CAUSE ANALYSIS DPI #wp_80211ac OmniPeek network analyzer performs deep packet inspection and can reconstruct all network activity, including e-mail and IM, as well as analyze VoIP and video traffic quality. © WildPackets, Inc.
  38. 38. A History of Innovation 2001 2005 2009 2011 • First 802.11 wireless analyzer • First network analyzer with automated expert analysis Combined distributed network and VoIP network analysis Innovative dashboard with drill-down for VoIP and video • Total visibility with zero packet loss • First wireless network analyzer to support capture and analysis of 802.11n 3-stream wireless 2003 2008 2010 2012 Distributed real-time troubleshooting Enterprise-wide Monitoring and Reporting First to achieve 11 Gbps sustained capture-to-disk • Capture, record, and analyze from 40G network segments • First wireless network analyzer to support 801.11ac, k, r, u, v, w #wp_80211ac © WildPackets, Inc.
  39. 39. Product Line Overview © WildPackets, Inc. www.wildpackets.com
  40. 40. Omni Distributed Analysis Platform WatchPoint Centralized Enterprise Network Monitoring Appliance • Aggregation and graphical display of network data • WildPackets OmniEngines • NetFlow and sFlow Omnipliance / TimeLine Distributed Enterprise Network Forensics • High-performance packet capture and real-time analysis • Stream-to-disk for forensics analysis • Integrated OmniAdapter network analysis cards up to 40G OmniPeek Enterprise Packet Capture, Decode and Analysis • Ethernet,1/10 Gigabit, 802.11, and voice and video over IP • Portable capture and OmniEngine console • Aggregate analysis data across multiple capture points #wp_80211ac © WildPackets, Inc.
  41. 41. Omni Distributed Analysis Platform Software and Turnkey Solutions • Enterprise monitoring and reporting ‒ WatchPoint Server ‒ OmniFlow, NetFlow, and sFlow Collectors • Software probes and network recorders ‒ Omnipliance network recorders – Edge, Core ‒ TimeLine network recorders ‒ OmniAdapter analysis cards • Distributed analysis software ‒ OmniPeek – Enterprise, Professional, Basic, Connect ‒ OmniEngine – Enterprise, Desktop, OmniVirtual • Portable solutions ‒ OmniPeek network analyzer ‒ Omnipliance Portable #wp_80211ac © WildPackets, Inc.
  42. 42. Key New Features in v7 • 40G network support • Analyze issues from end to end: Multi-Segment Analysis (MSA) • Collect data from non-technical end users: OmniPeek Remote Assistant (ORA) • Single, interactive dashboard for utilization, top talkers, top protocols, latency, Experts, flows, and wireless signal strength • New wireless specifications ‒ 802.11ac ‒ 802.11r ‒ 802.11v #wp_80211ac 802.11k 802.11u 802.11w © WildPackets, Inc.
  43. 43. OmniPeek Network Analyzer • Distributed analysis manager ‒ Connect to and configure distributed OmniEngines, Omnipliances, and TimeLines • Comprehensive dashboards present network traffic in real-time ‒ Vital statistics and graphs display trends on network and application performance ‒ Visual peer-map shows conversations and protocols ‒ Intuitive drill-down for root-cause analysis of performance bottlenecks • Visual Expert diagnosis speeds problem resolution ‒ Packet and payload visualizers provide business-centric views • Automated analytics and problem detection 24/7 ‒ Easily create filters, triggers, scripting, advanced alarms, and alerts #wp_80211ac © WildPackets, Inc.
  44. 44. Omnipliance Network Recorders • Captures and analyzes all network traffic 24x7 ‒ Runs WildPackets OmniEngine software probe ‒ Generates vital statistics on network and application performance ‒ Intuitive root-cause analysis of performance bottlenecks • Expert analysis speeds problem resolution ‒ Fault analysis, statistical analysis, and independent notification • Multiple issue digital forensics ‒ Real-time and post capture data mining for compliance and troubleshooting • Intelligent data transport ‒ ‒ ‒ ‒ Network data analyzed locally Detailed analysis passed to OmniPeek on demand Summary statistics sent to WatchPoint for long term trending and reporting Efficient use of network bandwidth • User-extensible platform ‒ Plug-in architecture and SDK #wp_80211ac © WildPackets, Inc.
  45. 45. TimeLine Network Recorder • Continuous network recording and comprehensive real-time statistical display — simultaneously ‒ 12Gbps sustained capture with zero packet loss ‒ Network statistics display in TimeLine visualization format • Rapid, intuitive forensics search and retrieval ‒ Historical network traffic analysis and quick data rewinding ‒ Several pre-defined forensics search templates making searches easy and fast • A natural extension to the WildPackets product line • Turnkey bundled solution ‒ Appliance + OmniEngine, OmniAdapter, OmniPeek Connect #wp_80211ac © WildPackets, Inc.
  46. 46. WildPackets Network Recorders Price/Performance Solutions for Every Application Portable Edge Core TimeLine Ruggedized Troubleshooting Small Networks Remote Offices Datacenter Workhorse Easily Expandable Enterprise, HighlyUtilized Networks Aluminum chassis / 17” LCD 1U rack mountable chassis 3U rack mountable chassis 3U rack mountable chassis Dual 2.13 GHz Quad-Core Intel Xeon L5630 "Westmere" Quad-Core Intel Xeon X3460 2.80Ghz Dual Intel Xeon Quad Core E5530 2.4GHz Dual Intel Xeon Quad Core X5560 2.8GHz 24GB RAM 4GB RAM 6GB RAM 18GB RAM 2 PCI-E Slots 2 PCI-E Slots 4 PCI-E Slots 4 PCI-E Slots 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 6TB SATA storage capacity 1TB SATA storage capacity 8/16TB SATA storage capacity 8/16/32/48TB SATA storage capacity 4.5Gbps CTD 1.1Gbps CTD 3Gbps CTD 12Gbps CTD #wp_80211ac © WildPackets, Inc.
  47. 47. WatchPoint Centralized Monitoring for Distributed Enterprise Networks • High-level, aggregated view of all network segments – Monitor per campus, per region, per country • Wide range of network data – NetFlow, sFlow, OmniFlow • • • #wp_80211ac Web-based, customizable network dashboards Flexible detailed reports Direct link to detailed, packet-based analysis © WildPackets, Inc.
  48. 48. Comprehensive Support and Services Standard Support     Maintenance and upgrades Telephone and email contacts Knowledgebase MyPeek Portal Premier Support     24 x 7 x 365 Dedicated escalation manager 2 customer contacts per site Plug-in reconfiguration assistance WildPackets Training Academy  Public, web-based, and on-site classes  Complete curriculum: technology and product focused  Practical applications and labs covering network analysis, wireless, VoIP monitoring and advanced troubleshooting Consulting and Custom Development Services  Deployment, configuration, and assessment engagement  Systems integration and testing  Application integration, driver, decode, interface development #wp_80211ac © WildPackets, Inc.
  49. 49. WildPackets Key Differentiators • Visual Expert intelligence with intuitive drill-down ‒ Let computer do the hard work, and return results, real-time ‒ Packet /payload visualization is faster than packet-per-packet diagnostics ‒ Experts and analytics can be memorized and automated • Automated capture analytics ‒ Filters, triggers, scripting, and advanced alarming system combine to provide automated network problem detection 24x7 • Multiple issue network forensics ‒ Can be tracked by one or more people simultaneously ‒ Real-time or post capture • User-extensible platform ‒ Plug-in architecture and SDK • Aggregated network views and reporting ‒ NetFlow, sFlow, and OmniFlow #wp_80211ac © WildPackets, Inc.
  50. 50. 24x7 Network Monitoring, Analysis, and Troubleshooting #wp_80211ac © WildPackets, Inc.
  51. 51. Thank You! WildPackets, Inc. 1340 Treat Boulevard, Suite 500 Walnut Creek, CA 94597 (925) 937-3200 © WildPackets, Inc. www.wildpackets.com

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