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The New Role of the Training Organization in an Enterprise 2.0 World
 

The New Role of the Training Organization in an Enterprise 2.0 World

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    The New Role of the Training Organization in an Enterprise 2.0 World The New Role of the Training Organization in an Enterprise 2.0 World Presentation Transcript

    • The New Role of theTraining Organization In an Enterprise 2.0 World
    • Barbara Ludwig
      MANAGER, LEARNING TECHNOLOGY
      Virginia Crockett
      SR. DIRECTOR, LEARNING TECHNOLOGY
      • Training’s new role in Enterprise 2.0, and why this shift is critical to the success of your organization
      • How to “pitch” social web and collaboration to key stakeholders to get buy-in
      • When, how, and why to strategically partner with IT
      • How to increase adoption in groups outside Gen Y
      • How to integrate social web experiences into existing and new learning initiatives
      Why We Are Here - Objectives In This Session You Will Learn…
    • About Qualcomm
    • Let’s talk about you!
      Who learned something last week?
    • Training’s New RoleSupporting the Learning 2.0 Ecosystem
      CONNECTING PEOPLE TO PEOPLE
      CONNECTING PEOPLE TO RESOURCES
      Making Learning Faster Better!
    • 2.0 At Qualcomm
      • Take advantage of Web 2.0 functionality:
      • Social networking
      • Social collaboration
      • Tagging and social search
      • Content sharing
      • Mash-ups
      • Play a proactive role in getting these technologies into the enterprise
      How Do We Do It?Making The Connections
    • Training’s New Role
    • Training 2.0 At QualcommSocial Bookmarking/Tagging: QMark
    • Training 2.0 At QualcommUser Generated Content: QBlog
    • Training 2.0 At QualcommMicro-blogging: Twitter
    • Training 2.0 At QualcommSocial Keywords/Shortcuts: Go/
    • Blended LearningBusiness Acumen
      instructor-led
      day of course
      - 1 week
      + 1 week
      + 1 month
    • Blended LearningBusiness Acumen
      audio/video/podcasts
      SMS
      micro-blogging
      email
      social bookmarking
      instructor-led
      day of course
      - 1 week
      + 1 week
      + 1 month
    • How to Create the
      Ecosystem
    • How to “Pitch” 2.0Hooking Stakeholders
      • Identify stakeholders – Who are they?
      • Get them onboard
      • Scare HR to death!
      • Productivity = cost savings
      • Engineering Innovation
      • Talk about capabilities, not technologies
      • Speak in their language
      • Don’t use words like “Twitter”, “Flickr”, “RSS”
    • Strategies for Partnership with IT
      • Why IT can’t do it alone
      • Their focus is on tools, not capabilities
      • Difficult for them to access stakeholders
      • Techno babble problems – They need “translators”
      • Partner!
      • Don’t be afraid of Web 2.0
      • Dive into Web 2.0
      • Hands-on experience = “street cred”
      • Form an “IPT” – an Integrated Project Team
      • Challenges:
      • Battling the “Web 2.0 = MySpace = What my teenage kids do” syndrome.
      • Social networks <> Match.com
      • Calculating ROI.
      • Getting leadership involved.
      • Keys to Success:
      • Touch it. Live it. Breathe it.
      • Network. See what is already in your enterprise.
      • Leverage the groundswell.
      • Partner! Partner! Partner!
      Challenges & Key Success Factors
    • Oehlert, Mark. "Change 2.0: How Does e-Learning 2.0 Affect Organizational Culture." The eLearning Guild's Learning Solutions e-Magazine 15 Sept. 2008.
      Salmon, Janet, and Lynn Wilson, eds. Handbook of Research on Electronic Collaboration and Organizational Synergy. Information Science Reference, 2009.
      Shuen, Amy. Web 2.0: A Strategy Guide: Business thinking and strategies behind successful Web 2.0 implementations. 1st ed. Sebastopol: O'Reilly Media, Inc., 2008.
      Li, Charlene, and Josh Bernoff. Groundswell: Winning in a World Transformed by Social Technologies. 1st ed. Harvard Business School P, 2008.
      Baker, Stephen, and Heather Green. "Beyond Blogs." Business Week 22 May 2008.
      Additional Resources
    • Questions?
    • Contact Info
      • Barbara Ludwigbludwig@qualcomm.com
      • Virginia Crockettvirginia@qualcomm.com
    • Give Us Your Feedback!
      What did you think?
      We want your feedback via Rypple!
      Go to:
      http://tinyurl.com/rypple