Using Civic Reflection to Address
Issues of Diversity
Wisconsin Campus Compact
Network Gathering- Northwest
October 2, 2013 9:00am – 2:00pm UW-Eau Claire
Mary McManus, Assistant Director, Memorial Student Center
Diversity in Service: enhancing student engagement, exploring
regional scenarios, listening to “The Drum Major Instinct”
Exploring the breadth of social group memberships, participants will
engage in small group exploration of scenarios typical to service
activity in rural/semi-urban communities.
The synergy of the small group experience will provide multiple
perspectives on intentional structure of pedagogy in preparing
students to serve others.
In “The Drum Major Instinct”,“The Drum Major Instinct”, Dr. Martin Luther King, Jr. told us “ …
everybody can be great, because everybody can serve….” Today,
history and research tell us our service will be stronger and have more
impact if we take the time to learn about and appreciate the
experiences of those around us.
A suggested (student) orientation to volunteering/serving in the local community
(Please note: This process is under discussion on the campus and has not yet been
• Your community
– (Review key highlights/demographics of the WestCAP 2013 report, pp 9-13 appendices)
– Other Agencies and services
– Brief area history – economics, generations, issues and identities (per discussion at WICC mtg: “…sense of place…”)per discussion at WICC mtg: “…sense of place…”)
• Social group memberships
• The student
• Community members to be served
• Intersections with your values
• A. What makes it easier to speak and act on our values? (Gentile, 2010, appendix)
• Enlisting allies…starting with questions rather than assertions….appealing to shared
purpose…playing to one’s own strengths…
• B. Reviewing Organizational context
• Policies, values…. Mechanisms for open debate/discussion… systems for raising
• Service models (from charity to empowerment)
• Case scenarios
SOCIAL GROUP MEMBERSHIP
Social Group Memberships indicate who you are and how your identity develops in
terms related to gender, age, sexual orientation, ethnicity, ability, veteran status, socio-
economic condition, and how you operate in a sustainable world.
Who are you? Think about where you fit in each of the social groups noted below. For each
group, does your status give you any special power or privilege over others? Are there things you can do,
places you can go that others in the group with an identity different from your own may not be able to
access? What is your comfort level with your knowledge about each of these membership areas? In
which of these memberships do you experience being in a position of “power” or privilege?
Gender Identity | One’s personal sense of their gender.
Gender Expression | External manifestation of one’s gender identity, usually
expressed through masculine, feminine or gender-variant behavior, clothing,
haircut, voice or body characteristics.
Sexual Identity - What people call themselves with regard to their sexuality and who
they are sexually or erotically attracted to. Labels include “lesbian,” “gay,” “bisexual,”
“bi,” “queer,” “questioning,” “undecided,” “heterosexual,” “straight,” and “asexual.”
Sexual identity also refers to a person’s erotic and affectional response to another with
respect to gender: someone may be attracted to others who identify as heterosexual,
lesbian, gay, bisexual, androgynous, or transgender.
Sexual Orientation The scientifically accurate term for an individual’s enduring
physical, (also Orientation) romantic and/or emotional attraction to members of the
same and/or opposite sex, including lesbian, gay, bisexual and heterosexual (straight)
orientations. Avoid the offensive term “sexual preference,” which is used to suggest
that being gay or lesbian is voluntary and therefore “curable.”
Ethnicity: (Latino, Hmong, Asian, Pacific Rim/Islander,
African American, Native American,
Caucasian/of Northern European descent, other_____________)
Age: _____ yrs. (child, youth, teen, adult, middle-aged, elder)
Ability: (cognitive- physical- emotional- or other challenges…)
Faith Perspective: (practicing or non-practicing)
Veteran status: (Have you served in the military? Are you part of a military
family? Are you familiar with issues faced by persons who serve?)
Socio-Economic condition: (Have you lived or do you live in a poverty
situation, lower middle class, middle class, upper middle class, part of the
Sustainable practices: (Do you understand and practice behaviors that
support sustainability efforts & actions we can take toward a more
sustainable world culture?)
WHAT ARE MY OWN SOCIAL GROUP
• From charity to empowerment…(I wish that darned PREZI would copy here!)
• Why serve?
• "...to prepare lifelong learners, ethical leaders
and responsible citizens...“ (campus VISION statement)
"Like any experience, college is what you make of it. There are lots of things to do around campus and in Menomonie. We"Like any experience, college is what you make of it. There are lots of things to do around campus and in Menomonie. We
encourage you to meet new people and try new things. Get involved; it's fun. You'll learn things about yourself and others, andencourage you to meet new people and try new things. Get involved; it's fun. You'll learn things about yourself and others, and
you'll gain skills that will help you in your career and life...." (University Housing website)you'll gain skills that will help you in your career and life...." (University Housing website)
• Charity ModelCharity Model - This model focuses on
contributions: non-perishable food items,
clothing drives, fundraising events.... The
Charity model is important and relatively easy,
but allows us to keep a distance from the real
issues, and sometimes has a lower direct
impact on participants than other social
Justice/Utilitarian ModelsJustice/Utilitarian Models
• - "Righting the Wrongs"- "Righting the Wrongs" through time spent is
typical in this model. March for a cause, "make a
difference in the world", protect fundamental
rights & equity... this moral/ethical approach
blends the "greatest good" community model
with rules of law. This model has a moderate
impact on the desire to serve others as well as in
real impacts on those served. Raising awareness
is critically important, but where are the actionwhere are the action
steps to resolve the issue?steps to resolve the issue?
Citizenship ModelCitizenship Model
• Work within the community also combines utilitarian
and moral rights perspectives. Examples might include
building a local playground or school and community
gardens; campus/community committees;
participation/City Clean-up; WinterDaze Parade; civic
organization membership (Rotary, Lions Club, Scouts);
voting; involvement in Veteran's Day; neighborhood
watch. This model demonstrates participant
recognition of role in the greater community
(responsible citizen-participant-neighbor)... this model
is also somewhat aligned with the service tenets of
Corporate Social ResponsibilityCorporate Social Responsibility, and has moderate
impact on participants.
Empowerment ModelEmpowerment Model
“Seeking Common Ground – Moving Social Action”“Seeking Common Ground – Moving Social Action”
(the “tag line” at UW-Stout’s Ally Initiatives for Civil Rights and Civic Responsibility)(the “tag line” at UW-Stout’s Ally Initiatives for Civil Rights and Civic Responsibility)
• This model attaches personal values and
ethics to the active service effort.
Opportunities that leave lasting impacts
include: youth mentoring/tutoring/coaching,
literacy/computer literacy volunteers, farm-
to-school projects, water quality testing, court
observer (domestic violence), family table
projects, aid for homebound/elderly (to
maintain independence). This is a high-impact
SERVICE SCENARIOS:SERVICE SCENARIOS:
Each scenario will require students to develop an understanding of the clients and issues at hand. Please review
the scenario and determine who the clients may be as well as determining a focus for the issues at hand.
• EXAMPLE:EXAMPLE: Welcome to Tainter Menomin Lake Improvement Association!
• The purposes and goals of the lake association are as follows: To support the protection and improvement
of Lake Menomin and Tainter Lake waters by providing educational information on water quality and
environmental issues affecting these bodies of water and their corresponding watersheds. In order to do so
the association communicates and cooperates with conservation and environmental organizations whose
goal is to do the same. As various projects arise the organization seeks funding from local, state and
federal sources to accomplish such projects.
• Projects may include aiding citizen landowners with establishing appropriate lake set backs, assisting with
water quality testing at various points in the watershed, and hosting fundraising events in the community
that will support education efforts.
Stereotypes and Power dynamics?
Social Group Memberships?
Critical Service Learning: Why are conditions this
Intercultural Competence, Empathy and Humility…
What type(s) of service model is this?
Teasing out the concepts….Teasing out the concepts….
Simple Stereotypes? Power Dynamics?
(these ARE examples of simple stereotypes!)
•Wealthy property owners don’t care about the greening
of the lakes;
•County Board and City Council members are in
agreement with the Mayor about dredging to
remove algae bloom;
•University faculty are using/abusing/exaggerating the
situation to advance their own research;
•State Laws and county regulations play a role…
Social Group Memberships?
•Men, women; upper middle class to upper class; middle
aged to retired; college educated;
Critical Service Learning: “Why are conditions this way?”Why are conditions this way?”
•Amount of phosphate run-off from agriculture, overt
chemical dumping, “modern” chemical lawn care
products, history of the development of the lakes (from
riverbed to logging holding ponds to???)
• Intercultural Competence, Empathy, and Humility …
possible urban/rural/suburban differences; strong
environmental stance v. strong libertarian (leave my
property alone) stance; seeking shared values
• How might a student gain/use characteristics of
empathy and humility in this situation?
RESOURCES AND NOTES:
•Adams, Maurianne., Bell, Lee., Griffin, Pat (2007) Teaching for Diversity and Social Justice (2nd ed). Rutledge, New
•Gentile, Mary C. (2010) Giving Voice to Values. Yale University Press, New Haven, CT.
•King, Martin Luther Jr. http://mlk-
•Mitchell, Tania D. “Critical Service-Learning as Social Justice Education: A Case Study of the Citizen Scholars Program”
Equity & Excellence in Education, 40: 101–112, 2007 Copyright University of Massachusetts Amherst School of
Education ISSN 1066-5684 print /1547-3457 online DOI: 10.1080/10665680701228797
•WestCAP Community Needs Assessment, 2013 http://westcap.org/wp-content/uploads/2010/07/2013-West-CAP-
Contact: Mary McManus, Assistant Director of the Memorial Student Center, UW-Stout