www.humanikaconsulting.com
1
2
Objectives
 Define training and development (T&D).
 Explain factors influencing T&D
 Describe the T&D process and how t...
Objectives
 Identify special training needs.
 Identify the means by which T&D programs are
implemented and evaluated
 D...
Training and
Development
(T&D)
 Human Resource Development – Major HRM
function consisting not only of T&D, but also
indi...
Training and Development (T&D)
 Training - Designed to provide learners with the
knowledge and skills needed for their pr...
Increasing a person education level increases
productivity
7
Factors Influencing T&D
 Top management
support
 Commitment from
specialists and
generalists
 Technological advances
 ...
The Training and Development (T&D) Process
9
Determine T&D Needs
Establish Specific
Objectives
Select T&D Method(s)
Implem...
In order to compete effectively, firms
must keep employees well trained. 10
Establishing Training and Development Objectives
 Desired end results
 Clear and concise objectives must be formulated
11
T&D Methods
 Classroom Programs
 Mentoring
 Coaching
 Role Playing
 Simulations
 Distance Learning and
Videoconferen...
Classroom Programs
 Continue to be effective for many types of
employee training
 May incorporate some of other methods
...
Mentoring
 Approach to advising,
coaching, and nurturing, for
creating practical relationship
to enhance individual caree...
15
16
Coaching
 Often considered
responsibility of
immediate boss
 Provides assistance
much as a mentor
17
18
19
Role Playing
 Respond to specific problems they may
actually encounter in jobs
 Used to teach such skills as:
 intervie...
Simulations
Training devices that model the
real world or programs
replicating tasks away from the
job site
21
Distance Learning and
Videoconferencing
 Interactive training
 Used to:
increase access to
training ensure
consistency o...
E-Learning
Umbrella term
describing online
instruction
23
On-the-Job Training
 Informal approach that
permits employee to learn
job tasks by actually
performing them
 Most common...
Job Rotation
 Employees move
from one job to
another to broaden
experience
 Helps new employees
understand variety of
jo...
Objectives & Benefit
26
Internships
 Training approach where
university students divide their
time between attending
classes and working for an
o...
Management Development
 All learning experiences resulting in upgrading of skills
and knowledge needed in current and fut...
Reasons to Conduct Management Training
Outside of the Company
 An outside perspective
 New viewpoints
 Possibility of t...
Reasons to Conduct Management Training
Inside of the Company
 Training more specific to needs
 Lower costs
 Less time
...
Orientation
 Initial T&D effort
designed for
employees
 Strives to inform
them about company,
job and workgroup
 On-boa...
Additional Benefits of Orientation
Effective in
retaining and
motivating
personnel
32
33
Implementing Human Resource
Development Programs
 Implies change
 Feel they are too busy to engage in T&D efforts
 Qual...
Evaluating Human Resource
Development
 Ask participant’s opinions
 Determine extent of learning
 Will training change b...
Organization Development
• Survey feedback process
• Quality circles
• Team building
• Sensitivity training
36
Survey Feedback Description
 Process of collecting
data from
organizational unit
through use of
questionnaires,
interview...
Quality Circles
 Groups of employees
who voluntarily meet
regularly with their
supervisors to discuss
problems
 Investig...
Team Building
 Conscious effort to develop
effective workgroups
 Uses self-directed teams
 Small group of employees
res...
 Participants learn about themselves and how others perceive
them
 No agenda, leaders, authority, power positions
 Peop...
Learning and Sharing...
for Better 1ndONEsia
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Training and Development

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Transcript of "Training and Development"

  1. 1. www.humanikaconsulting.com 1
  2. 2. 2
  3. 3. Objectives  Define training and development (T&D).  Explain factors influencing T&D  Describe the T&D process and how training needs are determined and objectives established.  Identify the various T&D methods.  Define orientation and identify its purposes. 3
  4. 4. Objectives  Identify special training needs.  Identify the means by which T&D programs are implemented and evaluated  Describe training partnerships that exist between business, government, and education  Distinguish between career and job security  Explain career planning and development.  Define organizational development (OD) and describe various OD techniques 4
  5. 5. Training and Development (T&D)  Human Resource Development – Major HRM function consisting not only of T&D, but also individual career planning and development activities and performance appraisal  Training and Development – Heart of a continuous effort designed to improve employee competency and organizational performance 5
  6. 6. Training and Development (T&D)  Training - Designed to provide learners with the knowledge and skills needed for their present jobs – formal and informal  Development - Involves learning that goes beyond today's job – more long-term focus  Learning Organization – firms that recognize critical importance of continuous performance-related training and development an take appropriate action 6
  7. 7. Increasing a person education level increases productivity 7
  8. 8. Factors Influencing T&D  Top management support  Commitment from specialists and generalists  Technological advances  Organizational complexity  Learning style 8
  9. 9. The Training and Development (T&D) Process 9 Determine T&D Needs Establish Specific Objectives Select T&D Method(s) Implement T&D Programs Evaluate T&D Programs
  10. 10. In order to compete effectively, firms must keep employees well trained. 10
  11. 11. Establishing Training and Development Objectives  Desired end results  Clear and concise objectives must be formulated 11
  12. 12. T&D Methods  Classroom Programs  Mentoring  Coaching  Role Playing  Simulations  Distance Learning and Videoconferencing  E-learning  On-the-Job Training  Job Rotation  Internships 12
  13. 13. Classroom Programs  Continue to be effective for many types of employee training  May incorporate some of other methods 13
  14. 14. Mentoring  Approach to advising, coaching, and nurturing, for creating practical relationship to enhance individual career, personal, and professional growth and development  Mentor may be located elsewhere in organization or in another firm  Relationship may be formal or informal 14
  15. 15. 15
  16. 16. 16
  17. 17. Coaching  Often considered responsibility of immediate boss  Provides assistance much as a mentor 17
  18. 18. 18
  19. 19. 19
  20. 20. Role Playing  Respond to specific problems they may actually encounter in jobs  Used to teach such skills as:  interviewing  grievance handling  performance appraisal reviews conference leadership  team problem solving  communication 20
  21. 21. Simulations Training devices that model the real world or programs replicating tasks away from the job site 21
  22. 22. Distance Learning and Videoconferencing  Interactive training  Used to: increase access to training ensure consistency of instruction reduce cost of delivering T&D programs 22
  23. 23. E-Learning Umbrella term describing online instruction 23
  24. 24. On-the-Job Training  Informal approach that permits employee to learn job tasks by actually performing them  Most commonly used T&D method  No problem transferring what has been learned to the task 24
  25. 25. Job Rotation  Employees move from one job to another to broaden experience  Helps new employees understand variety of jobs 25
  26. 26. Objectives & Benefit 26
  27. 27. Internships  Training approach where university students divide their time between attending classes and working for an organization  Excellent means of viewing potential permanent employee at work  Students are enabled to integrate theory with practice 27
  28. 28. Management Development  All learning experiences resulting in upgrading of skills and knowledge needed in current and future managerial positions  Imperative managers keep up with latest developments in their fields while managing ever-changing workforce in a dynamic environment  Requires personal commitment of individual manager 28
  29. 29. Reasons to Conduct Management Training Outside of the Company  An outside perspective  New viewpoints  Possibility of taking executives out of work environment  Exposure to faculty experts and research  Broader vision 29
  30. 30. Reasons to Conduct Management Training Inside of the Company  Training more specific to needs  Lower costs  Less time  Consistent, relevant material  More control of content and faculty 30
  31. 31. Orientation  Initial T&D effort designed for employees  Strives to inform them about company, job and workgroup  On-boarding 31
  32. 32. Additional Benefits of Orientation Effective in retaining and motivating personnel 32
  33. 33. 33
  34. 34. Implementing Human Resource Development Programs  Implies change  Feel they are too busy to engage in T&D efforts  Qualified trainers must be available  Trainers must understand company objectives 34
  35. 35. Evaluating Human Resource Development  Ask participant’s opinions  Determine extent of learning  Will training change behavior?  Have T&D objectives been accomplished?  Benchmarking  Evaluation difficult, but necessary 35
  36. 36. Organization Development • Survey feedback process • Quality circles • Team building • Sensitivity training 36
  37. 37. Survey Feedback Description  Process of collecting data from organizational unit through use of questionnaires, interviews and other objective data  Can create working environments that lead to better working relationships, greater productivity and increased profitability 37
  38. 38. Quality Circles  Groups of employees who voluntarily meet regularly with their supervisors to discuss problems  Investigate causes  Recommend solutions 38
  39. 39. Team Building  Conscious effort to develop effective workgroups  Uses self-directed teams  Small group of employees responsible for an entire work process  Members work together to improve their operation 39
  40. 40.  Participants learn about themselves and how others perceive them  No agenda, leaders, authority, power positions  People learn through dialogue  Participants encouraged to learn about themselves and others in group  Also called T-group training 40
  41. 41. Learning and Sharing... for Better 1ndONEsia
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