• Body language is nonverbal
communication that involves
body movement.
• “Gesturing” can also be
termed as body language
...
How Does Body Speak?
• Like any spoken
language, body
language has words,
sentences and
punctuation.
• Each gesture is lik...
What we are trying to deliver to the one whom we
are communicating through verbal means might
not be exactly similar to th...
Why is Body Language important?
Body language plays a big role in intuition
as it gives us messages about the other
person...
Body language
 Gesture
 Face
 Posture
Humans pride themselves on their
seemingly unique ability to
verbalize feelings and ideas.
Gestures should be observed in
clusters to provide a more
accurate picture of person being
observed
While the mouth tells one story, gestures and
posture may tell a different story.
Types Of Gestures
• Descriptive
– Clarify or enhance a
verbal message
• Emphatic
– Underscores a verbal
message
• Suggesti...
Common Gesture Clusters
Openness:
Several gestures indicate
openness and sincerety.
• Open hands,
• unbuttoned coal or col...
• When people are proud of what
they have done, they usually show
their hands quite openly.
• When they are not often put ...
Common Gesture Clusters
Defensiveness:
People who are defensive usually
have
• a rigid body,
• arms or legs tightly crosse...
Common Gesture Clusters
Evaluation:
• Evaluation gestures say that the
other person is being
thoughtful or is considering
...
Sometimes evaluation
gestures take on a critical
aspect.
• The body is more drawn
back.
• The hand is to the face but
the ...
• To gain time for evaluating
the situation people use
cigarette or pipe smoking
habits, removing eyeglasses.
• A final ne...
Suspicion, Secrecy, Rejection, and
Doubt
These negative emotions are
communicated typically by:
• Sideways glances
• Minim...
Common Gesture Clusters
Readiness
• Readiness is related to the
goal-oriented high
achiever with a concern
for getting thi...
Common Gesture Clusters
Nervousness
• Clearing one’s throat,
• Chain smoking.
• Covering the mouth with
hand,
• Tapping fi...
Common Gesture Clusters
Boredom or Impatience
These unproductive
feelings are usually
conveyed by the
• Drumming of finger...
Common Gesture Clusters
Enthusiasm
• This is an emotion that you
love to see in other people
and they in you.
• It is conv...
Let’s Examine How Body
Communicates, from head to toes
BODY MOVEMENT
• Balance movements with verbal cues
• Avoid random movements
• Step forward to indicate you are arriving at...
FACIAL EXPRESSIONS
Facial expressions reflect emotion, feelings and attitudes
• The face is one of the
most reliable indicators
of a person’s attitudes,
emotions & feelings
• By analysing facial
expre...
Frowns:unhappiness, anger
Smiles: happiness
Sneers: dislike, disgust
Pouting lips: sadness
• Your face is
watched whenever
you speak
• Often the key
determinant of the
meaning behind a
message
• Communicates
your ...
EYE CONTACT
 To make people feel good and show your interest you must
maintain eye contact.
 The easiest way to maintain...
• Windows of the soul, excellent
are indicators of feelings.
• Shifty eyes, beady eyes and
look of steel demonstrate
aware...
• People avoid eye contact with
other person when an
uncomfortable question asked.
• Try to reduce tension and build
trust...
• Most powerful feature after voice
• Establish a bond
• Look at your audience to convey
your sincerity of the message
• Y...
SMILING
 The most strong
body language
signal to
influence our
first impression
is the smile.
 It is the most
recognized...
Hand Gestures
The Hands
Tightly clenched hands usually indicate that
the person is experiencing undue pressure.
It may be difficult to relate to t...
Superiority and authority are usually indicated when you are
standing and joining your hands behind your back.
Rubing gently behind or beside the
ear with the index finger or
rubbing the eye usually means the
other person is uncertai...
Leaning back with both
hands supporting the
head usually indicates a
feeling of confidence or
superiority.
Cupping one or both hands over the mouth, especially when
talking, may well indicate that the person is trying to hide
som...
Putting your hand to your
cheek or stroking your chin
generally portrays thinking,
interest or consideration.
Arms and Legs
Crossed arms tend
to signal
defensiveness.
They seemingly
act as a protective
guard against an
anticipated attack
or a fix...
Conversely, arms open and
extended toward you
generally indicate openness
and acceptance.
People who tightly cross
their legs seem to be
saying that they disagree
with what you are saying
or doing. If the people
...
POSTURE
What kind person are you?
One of the first key things people notice is how to carry
and present your self.
Sitting with your legs crossed and
elevated foot moving in a slight circular
motion indicates boredom or impatience.
Interest and involvement are usually projected by
sitting on the edge of the chair and leaning slightly
forward.
Generally, people who walk fast and swing their arms freely tend
to know what they want and to go after that.
People who walk with their
shoulders hunched and
hands in their pockets tend
to be secretive and critical.
They don’t seem...
People who are
preoccupied or thinking,
usually walk with their
heads down, hands
clasped behind their
backs and pace very...
1NDONESIA
Communication   body language
Communication   body language
Communication   body language
Communication   body language
Communication   body language
Communication   body language
Communication   body language
Communication   body language
Communication   body language
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Communication body language

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Transcript of "Communication body language"

  1. 1. • Body language is nonverbal communication that involves body movement. • “Gesturing” can also be termed as body language which is absolutely non- verbal means of communication. • People in the workplace can convey a great deal of information without even speaking; through nonverbal communication. What is Body Language ?
  2. 2. How Does Body Speak? • Like any spoken language, body language has words, sentences and punctuation. • Each gesture is like a single word and one word may have several different meanings.
  3. 3. What we are trying to deliver to the one whom we are communicating through verbal means might not be exactly similar to the one which we are delivering from our non-verbal means i.e. BODY
  4. 4. Why is Body Language important? Body language plays a big role in intuition as it gives us messages about the other person, that we can interpret at an intuitive level. 55% 38% 7% Source: www.google.com
  5. 5. Body language  Gesture  Face  Posture
  6. 6. Humans pride themselves on their seemingly unique ability to verbalize feelings and ideas.
  7. 7. Gestures should be observed in clusters to provide a more accurate picture of person being observed
  8. 8. While the mouth tells one story, gestures and posture may tell a different story.
  9. 9. Types Of Gestures • Descriptive – Clarify or enhance a verbal message • Emphatic – Underscores a verbal message • Suggestive – Symbols of ideas and emotions • Prompting – Evoke a desired response
  10. 10. Common Gesture Clusters Openness: Several gestures indicate openness and sincerety. • Open hands, • unbuttoned coal or collar, • leaning slightly forward in the chair, • removing coat or jacket, • uncrossing arms and legs, • moving closer.
  11. 11. • When people are proud of what they have done, they usually show their hands quite openly. • When they are not often put their hands into their pockets, or hide back • When people show signals of openness that means they are generally beginning very comfortable in your presence which is good.
  12. 12. Common Gesture Clusters Defensiveness: People who are defensive usually have • a rigid body, • arms or legs tightly crossed, • eyes glancing sideways or darting occasionaly, • minimal eye contact, • lips pursed, fists clenched and downcast head.
  13. 13. Common Gesture Clusters Evaluation: • Evaluation gestures say that the other person is being thoughtful or is considering what you are saying. Sometimes in a friendly way sometimes in an unfriendly way. • Typical evaluation gestures include: • tilted head, • hand to cheek, • leaning forward and • chin stroking.
  14. 14. Sometimes evaluation gestures take on a critical aspect. • The body is more drawn back. • The hand is to the face but the chin is in the palm of the hand with one finger going up the cheek and the other fingers positioned below the mouth. • This is generally an unfavorable gesture.
  15. 15. • To gain time for evaluating the situation people use cigarette or pipe smoking habits, removing eyeglasses. • A final negative evaluation gesture is dropping his eyeglasses to the lower bridge of noise and peering over them. • This gesture usually causes a negative emotional overreaction in other people.
  16. 16. Suspicion, Secrecy, Rejection, and Doubt These negative emotions are communicated typically by: • Sideways glances • Minimal or no eye contact • Shifting the body away from the speaker • Touching or rubbing the nose.
  17. 17. Common Gesture Clusters Readiness • Readiness is related to the goal-oriented high achiever with a concern for getting things done. • It communicates dedication to a goal and is usually communicated by sitting forward at the edge of a chair. • This may negatively give the appearence of being overly anxious also.
  18. 18. Common Gesture Clusters Nervousness • Clearing one’s throat, • Chain smoking. • Covering the mouth with hand, • Tapping fingers. • Whistling, • Jingling pocket change, • Fidgeting, • Twitching lips or face.
  19. 19. Common Gesture Clusters Boredom or Impatience These unproductive feelings are usually conveyed by the • Drumming of fingers • Cupping the head in the palm of the hand, • Foot swinging • Brushing or picking a lint • Looking at your watch or the exit.
  20. 20. Common Gesture Clusters Enthusiasm • This is an emotion that you love to see in other people and they in you. • It is conveyed by • A small upper or inward smile, • Hands open and arms extended outward, • Eyes wide an alert, • A lively and bouncy walk, • A lively and well-modulated voice.
  21. 21. Let’s Examine How Body Communicates, from head to toes
  22. 22. BODY MOVEMENT • Balance movements with verbal cues • Avoid random movements • Step forward to indicate you are arriving at a point • Step back when concluding a point and signals the audience they can relax momentarily • Always lead with your foot nearest your destination.
  23. 23. FACIAL EXPRESSIONS Facial expressions reflect emotion, feelings and attitudes
  24. 24. • The face is one of the most reliable indicators of a person’s attitudes, emotions & feelings • By analysing facial expressions, interpersonal attitudes can be discerned and feedback obtained. • Some people try to hide their true emotions. The term Poker Face describes them
  25. 25. Frowns:unhappiness, anger
  26. 26. Smiles: happiness
  27. 27. Sneers: dislike, disgust
  28. 28. Pouting lips: sadness
  29. 29. • Your face is watched whenever you speak • Often the key determinant of the meaning behind a message • Communicates your attitudes, feelings, and emotions more so than any other part of your body.
  30. 30. EYE CONTACT  To make people feel good and show your interest you must maintain eye contact.  The easiest way to maintain eye contact naturally is to look at the persons whole face above the tip of their nose
  31. 31. • Windows of the soul, excellent are indicators of feelings. • Shifty eyes, beady eyes and look of steel demonstrate awareness. • Honest person has a tendency to look you straight in the eye when speaking. • At least listeners accept it like that.
  32. 32. • People avoid eye contact with other person when an uncomfortable question asked. • Try to reduce tension and build trust rather than increase tension. • The raising of one eyebrow shows disbelief and two shows surprise. • People are classified as right lookers and leftlookers. Right lookers are more influenced by logic and precision, left lookers are found to be more emotional, subjective and suggestible.
  33. 33. • Most powerful feature after voice • Establish a bond • Look at your audience to convey your sincerity of the message • You will increase their attention to you by sufficient eye contact • Provides you feedback and helps you relax
  34. 34. SMILING  The most strong body language signal to influence our first impression is the smile.  It is the most recognized signal everywhere.  Smiling is an international language.
  35. 35. Hand Gestures
  36. 36. The Hands
  37. 37. Tightly clenched hands usually indicate that the person is experiencing undue pressure. It may be difficult to relate to this person because of his tension and disagreement.
  38. 38. Superiority and authority are usually indicated when you are standing and joining your hands behind your back.
  39. 39. Rubing gently behind or beside the ear with the index finger or rubbing the eye usually means the other person is uncertain about what you are saying.
  40. 40. Leaning back with both hands supporting the head usually indicates a feeling of confidence or superiority.
  41. 41. Cupping one or both hands over the mouth, especially when talking, may well indicate that the person is trying to hide something
  42. 42. Putting your hand to your cheek or stroking your chin generally portrays thinking, interest or consideration.
  43. 43. Arms and Legs
  44. 44. Crossed arms tend to signal defensiveness. They seemingly act as a protective guard against an anticipated attack or a fixed position which the other person would rather not move.
  45. 45. Conversely, arms open and extended toward you generally indicate openness and acceptance.
  46. 46. People who tightly cross their legs seem to be saying that they disagree with what you are saying or doing. If the people have tightly crossed legs and tightly crossed arms, their inner attitude is usually one of extreme negativity toward what is going on around them. It may be difficult to get agreement.
  47. 47. POSTURE
  48. 48. What kind person are you?
  49. 49. One of the first key things people notice is how to carry and present your self.
  50. 50. Sitting with your legs crossed and elevated foot moving in a slight circular motion indicates boredom or impatience.
  51. 51. Interest and involvement are usually projected by sitting on the edge of the chair and leaning slightly forward.
  52. 52. Generally, people who walk fast and swing their arms freely tend to know what they want and to go after that.
  53. 53. People who walk with their shoulders hunched and hands in their pockets tend to be secretive and critical. They don’t seem to like much of what is going on around them.
  54. 54. People who are preoccupied or thinking, usually walk with their heads down, hands clasped behind their backs and pace very slowly.
  55. 55. 1NDONESIA
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