Charting a Course for Transformation Vivek Kundra US Chief Information Officer

Technology as an Enabler: Advancing the President’s Agenda I. Focus on citizens first Drive Towards Simplicity: Government services should be as simple as buying a book, booking an airline ticket, or making a dinner reservation online We the People: Citizens as co-producers of government, not subjects Citizen-Centric Government: Connect citizens to services, not agencies – a government that is easier and more responsive in its dealings with the citizens it serves and the businesses it regulates Philosophical shift: A new philosophical approach to federal IT - deploy agile technologies and processes Accountability: Adopt an outcome vs. process perspective by employing business intelligence platform to report, analyze, monitor, and predict performance Secure our nations digital future: The White House must lead the way forward when it comes to cybersecurity III. Embark on a Technology Revolution II. Deliver on the Promise of a Transparent Democracy Democratize Data: Open the warehouse of public data to everyone—citizens, policymakers, and businesses Put Information at the Fingertips of Citizens: Migrate paper based processes to the digital world Drive Innovation with “Apps for Democracy”: Invite the public, businesses, and NGOs to build applications using public data feeds

Drive Towards Simplicity: Government services should be as simple as buying a book, booking an airline ticket, or making a dinner reservation online

We the People: Citizens as co-producers of government, not subjects

Citizen-Centric Government: Connect citizens to services, not agencies – a government that is easier and more responsive in its dealings with the citizens it serves and the businesses it regulates

Philosophical shift: A new philosophical approach to federal IT - deploy agile technologies and processes

Accountability: Adopt an outcome vs. process perspective by employing business intelligence platform to report, analyze, monitor, and predict performance

Secure our nations digital future: The White House must lead the way forward when it comes to cybersecurity

Democratize Data: Open the warehouse of public data to everyone—citizens, policymakers, and businesses

Put Information at the Fingertips of Citizens: Migrate paper based processes to the digital world

Drive Innovation with “Apps for Democracy”: Invite the public, businesses, and NGOs to build applications using public data feeds

The Need for Transformation After spending almost 2 years and $600 million , the Census Bureau dropped plans to use handheld computers for the 2010 census, and is reverting to paper-based data collection The handheld failure could add billions in additional costs to the 2010 census Census is Not Alone “ Agencies have spent billions of dollars on developing systems and processes that are not cost effective, fail to deliver expected results, and do not provide the best solutions to agencies’ needs.” Source: GAO, November 2008

After spending almost 2 years and $600 million , the Census Bureau dropped plans to use handheld computers for the 2010 census, and is reverting to paper-based data collection

The handheld failure could add billions in additional costs to the 2010 census

How did we get here?

Evolution of Federal Technology Before the E-Gov Act Quicksilver Enterprise Architecture Lines of Business What’s Next? 2000 2001 2002 2004 2009 Prior to the E-Government Act, agencies worked in silos In 2001, 25 Quicksilver initiatives were identified E-Government Act of 2002 endorses and requires agencies to support cross-agency initiatives Ultimately creating “horizontal silos” across government In 2002, development of the Federal Enterprise Architecture commences Intended to simplify processes and unify work across agencies Reference models bring back an intra-agency focus In 2004, 5 Lines of Business task forces are formed Since expanded, the LOBs bring back a cross-agency approach but remain focused on driving down transaction costs in management and support functions The challenge going forward will be to: Foster adoption of Web 2.0 functionality in government Move beyond a horizontal approach to a networked approach Focus on mission-critical activities Drive towards simplicity Source: National Academy of Public Administration

Prior to the E-Government Act, agencies worked in silos

The challenge going forward will be to:

Foster adoption of Web 2.0 functionality in government

Move beyond a horizontal approach to a networked approach

Focus on mission-critical activities

Drive towards simplicity

Process Trumps Outcomes Source: GAO Report # 08-105IT, 07/31/08 C Despite a 73% increase in cyber security spending over 5 years… … federal government agencies still have an average IT security rating of a C

60 Day Review: Securing Our Nation’s Cyber Infrastructure

Vivek Kundra US Chief Information Officer www.whitehouse.gov