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We recently had the privilege in working with a very successful FMCG company. Our brief was to ensure marketing spend optimisation. The brief included campaign selection, messaging and deployment. This particular campaign focused on the bottom end of the market and specifically Living Standards Measures - levels 1-5.
The lower end of the market posed some specific challenges in terms of placement and messaging.
The company had done extensive market research to define their actual consumer profiles for the product group and had a significant data base available on specific consumer segments. They also asked us to review and critique the campaign plans and to give them an untainted no holds barred feedback on all aspects of the campaign.
Interestingly, the CEO of the company led this initiative and his objective wasn’t to prove marketing wrong, or to decry the work that they had done in the past, but simply to review and understand whether the marketing spend was carefully aligned with brand and sales objectives. In fact, marketing welcomed the initiative as they felt that a constructive critique of their thought processes and execution plans would be useful in terms of improvement endeavours. In this paper, we share some of the approaches that were taken and results that were achieved on behalf of this client.