SpinVox & Twitter: Extending Customer Service
Upcoming SlideShare
Loading in...5
×
 

SpinVox & Twitter: Extending Customer Service

on

  • 3,152 views

Originally put together for the Porter Novelli 'Everything about Twitter Day', this presentation gives a brief overview of how James Whatley - aka @whatleydude - uses Twitter daily for and on behalf ...

Originally put together for the Porter Novelli 'Everything about Twitter Day', this presentation gives a brief overview of how James Whatley - aka @whatleydude - uses Twitter daily for and on behalf of his employer, SpinVox.

Statistics

Views

Total Views
3,152
Views on SlideShare
2,988
Embed Views
164

Actions

Likes
3
Downloads
13
Comments
0

3 Embeds 164

http://blog.spinvox.com 157
http://www.linkedin.com 6
http://web.archive.org 1

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment
  • Why are you here? You’re here to learn right? Right then... Let’s start. SpinVox. Yes, that’s right – that’s where I work. SpinVox converts Voice into Text. So in practice; if you leave me a voicemail I get it as an SMS and an email. Verbatim. It’s pretty cool. Anywhoo... My name’s James Whatley and on Twitter, I’m known as...

SpinVox & Twitter: Extending Customer Service SpinVox & Twitter: Extending Customer Service Presentation Transcript

  •  
  • “ @whatleydude”
  • @whatleydude
  •  
  •  
  •  
  •  
  •  
  • “ But why?”
  •  
  •  
  •  
  •  
  •  
  •  
  • It’s Simple
    • Be Yourself
    • Add Value
    • Aid the needy
    • Correct facts
    • Answer when called (but refrain from wading in)
    • And ultimately...
  • “ Why are you here?”