SpinVox & Twitter: Extending Customer Service

1,437 views
1,342 views

Published on

Originally put together for the Porter Novelli 'Everything about Twitter Day', this presentation gives a brief overview of how James Whatley - aka @whatleydude - uses Twitter daily for and on behalf of his employer, SpinVox.

Published in: Business, Technology
0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
1,437
On SlideShare
0
From Embeds
0
Number of Embeds
171
Actions
Shares
0
Downloads
15
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide
  • Why are you here? You’re here to learn right? Right then... Let’s start. SpinVox. Yes, that’s right – that’s where I work. SpinVox converts Voice into Text. So in practice; if you leave me a voicemail I get it as an SMS and an email. Verbatim. It’s pretty cool. Anywhoo... My name’s James Whatley and on Twitter, I’m known as...
  • SpinVox & Twitter: Extending Customer Service

    1. 2. “ @whatleydude”
    2. 3. @whatleydude
    3. 9. “ But why?”
    4. 16. It’s Simple <ul><li>Be Yourself </li></ul><ul><li>Add Value </li></ul><ul><li>Aid the needy </li></ul><ul><li>Correct facts </li></ul><ul><li>Answer when called (but refrain from wading in) </li></ul><ul><li>And ultimately... </li></ul>
    5. 17. “ Why are you here?”

    ×