These tips can be used to manage self-negating, talk, too!
Intro To NlP
customizable courseware Career Development TrainingIntroduction to Neuro LinguisticProgramming
Agenda8:30-8:45 Icebreaker: Meet & Greet8:45-9:00 Session One: Course Overview9:00-9:45 Session Two: What is Neuro Linguistic Programming?9:45-10:45 Session Three: The NLP Presuppositions10:45-11:45 Session Four: The Senses According to NLP11:45-12:00 Morning Wrap-Up12:00-1:00 Lunch1:00-1:15 Energizer: Bunkum Bosh1:15-1:30 Session Five: Using Enriched Language1:30-2:15 Session Six: Interpreting Body Language2:15-2:30 Break2:30-3:00 Session Seven: Asking Clean Questions3:00-3:30 Session Eight: The Power of Hypnotic Language3:30-4:15 Session Nine: Putting it All Together4:15-4:30 Workshop Wrap-Up
Session One: Course OverviewLearning Objectives• Define neuro linguistic programming (NLP) and its key terms• Describe the key presuppositions of NLP• Describe the five senses as seen by NLP• Identify states of mind and modes of thinking using predicates and visual cues• Develop and refine response strategies for any situation• Use enriched language to engage your audience• Interpret body language based on NLP principles• Ask clean, precise questions to get the information you need• Use hypnotic language and positive commands to get results
Session Two: What is Neuro Linguistic Programming?Defining Neuro Linguistic Programming (I)• Neuro = Brain• Linguistic = Words, non-verbal signals, body language• Programming = Choose to change how we represent the signals coming from our brain (strategy)
Session Two: What is Neuro Linguistic Programming?Defining Neuro Linguistic Programming (II)Neuro + Linguistic + Programming =• Thinking about thinking• Studying how we structure our experiences• Determining what strategies work in a way that can be modeled, documented, and reproduced• Creating a way to teach our subconscious
Session Two: What is Neuro Linguistic Programming?Defining Neuro Linguistic Programming (III)• Coaching and inspiring others by helping others look closely at their interactions with the world• Identifying how you experience different relationships and how that compares with your ideal outcome for those relationships• Sharing feedback in a positive, constructive manner that generates real change• Accepting who you truly are and identifying areas that you would like to grow in• Manage your thoughts and feelings so that you feel in control of your environment
Session Two: What is Neuro Linguistic Programming?A Brief History• Early 1970’s: NLP founded by Drs. Richard Bandler and John Grindler (based on observation of clinical therapists)• 1970’s: NLPs popularity increases• 1980: Bandler and Grindler part ways• 1980-2000: Legal and personal issues distort NLP• 2000-Present: Resurgence of the theory in its true form, creation of regulatory and certification bodies
Session Two: What is Neuro Linguistic Programming?Understanding Common NLP Terms• Belief• Values• Chunk• Context• Conscious• Unconscious• Reality• Mental Map• State
Session Three: The NLP Presuppositions1. Context makes meaning.2. Every behavior has a possible positive intention or impact.3. People always choose what seems to be the best choice to them, although their choices may be based on faulty data.4. Everyone is unique, so there are an infinite number of perceptions of reality. There are no right and wrong answers, only what we think.5. Although you cant control the world, you can control your actions.
Session Three: The NLP Presuppositions6. The world is systemic, and therefore so is change. This means that the only way you can change others is by changing yourself.7. Real choice requires at least three options.8. We are constantly communicating and influencing by what we do and do not say.9. People have the resources within themselves to solve any problem and deal with any situation.10.Its not a failure if you learn from it.11.Doing and experiencing means understanding.
Session Four: The Senses According to NLPMaking Sense of Our Senses (I)VAKOG• Visual (sight)• Auditory (sound)• Kinesthetic (emotional and physical feelings)• Olfactory (smell)• Gustatory (taste)
Session Four: The Senses According to NLPMaking Sense of Our Senses (II)Ways that you can use sensory systems:• Lead system• Representational system• Sensory predicates (language clues)• Eye accessing cues
Session Four: The Senses According to NLPMaking Sense of Our Senses (III)• Visual • Feelings – I’m not getting the picture. – That feels right. – I see what you mean. – You need to get a grip on – I can’t see that happening. reality. – He used colorful language.• Auditory • Taste and Smell – Sounds good to me! – Something about that doesn’t – That rings a bell. smell right. – His words were music to my – That seems fishy. ears. – That’s the sweet taste of – I hear what you’re saying. success!
Session Four: The Senses According to NLPEye Accessing Cues (I)• You can watch a person’s eye movements to determine their sensory representation.• The point of this exercise is not to match the other person’s eye positions, but simply to observe and to use the information as part of your communication strategy.
Session Four: The Senses According to NLPEye Accessing Cues (II)
Session Four: The Senses According to NLPEye Accessing Cues (III)
Session Four: The Senses According to NLPEye Accessing Cues (IV)
Session Six: Interpreting Body LanguageThe Signals We Send (I)What might body language include?• Tone, tempo, and rhythm of voice• Gestures• Facial expressions• Head movements• Posture and body position• Intonations and emphasis• Pauses and hesitations• Eye movements, eye contact, and visual cues
Session Six: Interpreting Body LanguageThe Signals We Send (II)States of Mind• Associated or Dissociated• Towards or Away From• Match/Mismatch• Internally or Externally Oriented
Session Seven: Asking Clean QuestionsThe NLP Style of Questioning (I)• “To be ‘clean’ is to be naïve, present, open, not knowing, alert, aware, fascinated, eager to learn, and selfless.” – Sue Knight• Clean questions often have these elements: – Are in the present tense – Use “And” as an opener and one of the 5 W’s or How as a closer – Mirror the other person’s words – Probe for more information
Session Seven: Asking Clean QuestionsThe NLP Style of Questioning (II)Useful when:• Collecting information• Helping someone solve a problem• Listening to someone’s concerns• The communicator’s message is unclear• You want to encourage, coach, mentor, teach, and inspire• You want to resolve differences while showing respect for other people
Session Seven: Asking Clean QuestionsThe NLP Style of Questioning (III)Base Framework• “And by… [their words], [who/what/where/when/why/how] do …”• Example: “And by interesting, what do you mean?”
Session Seven: Asking Clean QuestionsThe NLP Style of Questioning (IV)Other Frameworks• And by … what do you mean? • And …, is there anything else?• And that is like what? • And …, when does that happen?• And …, where does that come from? • And …, when do you feel like that?• And …, what does that make you • And …, who is involved in that? think of? • And …, what does that look like?• And …, what happens just • And …, how is that related to …? before/after?
Session Eight: The Power of Hypnotic LanguageDon’t think of anorange kangaroo.
Session Eight: The Power of Hypnotic LanguageEmbedding Positive or Negative Commands (I)• What are you thinking of?• Our subconscious mind can’t think in negatives.• Instead of focusing on what you don’t want, focus on what you do want.• To use a driving analogy, look where you want to go!
Session Eight: The Power of Hypnotic LanguageEmbedding Positive or Negative Commands (II)Instead of… Try…• Don’t touch that glass • Keep your hands on the table• Don’t go anywhere • Please stay seated• There’s no need to worry • Try to relax• Don’t drive into the ditch • Stay on the road
Session Eight: The Power of Hypnotic LanguageInfluencing Outcomes (I)Presuppositions as Questions• Give the person a choice but over elements that you choose• Might also use a leading question, a rhetorical question, or a statement• Only effective if you use it in appropriate situations
Session Eight: The Power of Hypnotic LanguageInfluencing Outcomes (II)Insightful Sentences• You might be thinking…• You’re probably wondering…• You’re probably asking yourself…• I can predict your next move.• I know what you are thinking/will say.• You will likely have an answer.
Session Eight: The Power of Hypnotic LanguageInfluencing Outcomes (III)Overcoming Challenges• He says, “Those people never do anything right.”• You could say: – Who are “those people?” – Never? Really? – What is the definition of “right?”
Session Nine: Putting it All TogetherNLP presuppositions Positive or negativeSensory predicates commandsEye accessing cues Presuppositions asEnriched language questionsBody language and Insightful sentences associated states Challenging questionClean questions responses