Campus One Card System Scope, Support, And Management Considerations

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  • Campus One Card System Scope, Support, And Management Considerations

    1. 1. Campus OneCard System : Scope, Security, Support, and Management Considerations Greg Knowles Information Systems Technician Sr. OCC Admin. IT Brian Burnett Information Systems Technician Sr. OCC Admin. IT Monday, June 8, 2009
    2. 2. The IT Project Cycle This cycle repeats, and grows more complex, at each phase of the project Planning Sustain Backup & Recovery Deployment Manage
    3. 3. Planning <ul><li>Capacity Planning </li></ul><ul><ul><ul><li>Network Capacity (Network Ports, Bandwidth) </li></ul></ul></ul><ul><ul><ul><li>Data Capacity (Server Load, Storage) </li></ul></ul></ul><ul><ul><ul><li>Future Growth </li></ul></ul></ul><ul><li>Resource Planning </li></ul><ul><ul><ul><li>Hardware & Infrastructure (Switches, Cable, Obsolescence) </li></ul></ul></ul><ul><ul><ul><li>Personnel (Trainers, Management, Staff, Users) </li></ul></ul></ul><ul><li>Security Planning (Educational vs Banking) </li></ul><ul><ul><ul><li>Laws & Regulations </li></ul></ul></ul><ul><ul><ul><li>Network Segmentation </li></ul></ul></ul><ul><ul><ul><li>Security Auditing </li></ul></ul></ul>Planning Sustain Backup & Recovery Deployment Manage
    4. 4. Deployment <ul><li>Adapt Network to Banking Standards </li></ul><ul><li>Supporting Infrastructure </li></ul><ul><ul><ul><li>Conduit, Cabling, Hardware </li></ul></ul></ul><ul><li>Installation & Configuration </li></ul><ul><ul><ul><li>Servers, Software, Supplies, Terminals, Events… </li></ul></ul></ul><ul><li>Monitoring & Management Tools </li></ul><ul><li>Training </li></ul><ul><ul><ul><li>Users, Staff, Managers, Helpdesk </li></ul></ul></ul>Planning Sustain Backup & Recovery Deployment Manage
    5. 5. Manage <ul><li>Policy and Procedure Development </li></ul><ul><li>Account Creation & Deletion </li></ul><ul><li>Card Production </li></ul><ul><li>Integration </li></ul><ul><ul><ul><li>Banner, Library, Cafeteria, Vending, Printing, Bookstore, Starbucks, Taco Bell, Pizza Hut… </li></ul></ul></ul><ul><li>Server Change Management </li></ul><ul><li>Classes, Events & Services </li></ul><ul><li>Custom Reports </li></ul><ul><li>Marketing </li></ul>Planning Sustain Backup & Recovery Deployment Manage
    6. 6. Sustainability <ul><li>Economic </li></ul><ul><ul><li>Revenue growth </li></ul></ul><ul><ul><li>Productivity </li></ul></ul><ul><ul><li>Profit margin </li></ul></ul><ul><ul><li>Return on investment </li></ul></ul><ul><ul><li>Cost of capital </li></ul></ul><ul><ul><li>Risk Management </li></ul></ul><ul><li>Social </li></ul><ul><ul><li>Community and Social impact </li></ul></ul><ul><ul><li>Corruption </li></ul></ul><ul><ul><li>Health and safety </li></ul></ul><ul><li>Environmental </li></ul><ul><ul><li>Energy </li></ul></ul><ul><ul><li>Materials </li></ul></ul><ul><ul><li>Emissions and Waste </li></ul></ul><ul><ul><li>Operational and Design Efficiencies </li></ul></ul><ul><ul><li>Life Systems Impact </li></ul></ul>Planning Sustain Backup & Recovery Deployment Manage
    7. 7. Backup & Restore <ul><li>Business Continuity Planning </li></ul><ul><li>Disaster Recovery for Storage & Infrastructure </li></ul><ul><ul><li>Off-Site Data Center </li></ul></ul><ul><ul><li>Recovery point objectives (RPO) </li></ul></ul><ul><ul><li>Recovery time objectives (RTO) </li></ul></ul><ul><li>Localized incidents </li></ul><ul><ul><li>Building Fires, Cooling Failures, Water Leaks </li></ul></ul><ul><ul><li>Cyber Attack, Bribery, Disgruntled Employees </li></ul></ul><ul><li>National, Regional incidents </li></ul><ul><ul><li>Earthquakes, Floods, Utility Outage </li></ul></ul><ul><ul><li>Terrorism, Pandemic illnesses </li></ul></ul>Planning Sustain Backup & Recovery Deployment Manage
    8. 8. The Project Triangle The Project Time, Scope, and Budget have yet to be established.

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