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05.The Emergency response landscapegency response landscape - draft
 

05.The Emergency response landscapegency response landscape - draft

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05.The Emergency response landscape

05.The Emergency response landscape

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  • The approach aims to ensure sufficient global capacity is built up and maintained in all the main sectors/areas of response, with a view to ensuring timely and effective responses in new crises. The approach ensures predictable leadership in all the main sectors/areas of response. Cluster leads are responsible for ensuring response capacity is in place and that assessment, planning and response activities are carried out in collaboration with partners and in accordance with agreed standards and guidelines. Cluster leads also act as the “provider of last resort”. The approach is designed around the concept of partnerships (i.e. clusters) between UN agencies, the International Red Cross and Red Crescent Movement* , international organizations and NGOs. Partners work together towards agreed common humanitarian objectives both at the global level (preparedness, standards, tools, stockpiles and capacity-building) and at the field level (assessment, planning, delivery and monitoring). By designating cluster leads, the aim is to make the international humanitarian community a better partner for host governments, local authorities and local civil society, and to avoid situations were governments have to deal with hundreds of uncoordinated international actors. The approach strengthens accountability. Cluster leads are accountable, at the global level, to the Emergency Relief Coordinator (ERC) for building up a more predictable and effective response capacity in line with IASC agreements. At the field level, in addition to their normal institutional responsibilities, cluster leads are accountable to Humanitarian Coordinators for fulfilling agreed roles and responsibilities for Cluster leadership, such as those listed in the IASC Generic Terms of Reference for Sector/Cluster Leads at the Country Level. The approach also strengthens accountability to beneficiaries through commitments to participatory and community-based approaches, improved common needs assessments and prioritization, and better monitoring and evaluation. The approach should help to improve strategic field-level coordination and prioritization in specific sectors/areas of response by placing responsibility for leadership and coordination of these issues with the competent operational agency.  
  • Inter-agency infrastructure & services for data and security communications, e.g.Wireless internet from one internet “hot spot” Security compliant Communications Centres (COMCEN)Voice telephony Radio networks to cover common operational areas Radio frequency and call-sign coordination Training of radio operators and usersProgramming of radios and technical assistance. Standardized and interoperable ICT platforms and procedures to avoid duplication and ensure cost effective services:Regular inter-agency meetings and collaboration with existing groupsDevelopment of all project related activities inc. project documents, budgets, fund-raising, handover/closure reporting, donor reportingLiaison with government authorities on behalf of the humanitarian community for ETC related matters. Smooth transition to the post-emergency/reconstruction phase.
  • Inter-agency infrastructure & services for data and security communications, e.g.Wireless internet from one internet “hot spot” Security compliant Communications Centres (COMCEN)Voice telephony Radio networks to cover common operational areas Radio frequency and call-sign coordination Training of radio operators and usersProgramming of radios and technical assistance. Standardized and interoperable ICT platforms and procedures to avoid duplication and ensure cost effective services:Regular inter-agency meetings and collaboration with existing groupsDevelopment of all project related activities inc. project documents, budgets, fund-raising, handover/closure reporting, donor reportingLiaison with government authorities on behalf of the humanitarian community for ETC related matters. Smooth transition to the post-emergency/reconstruction phase.

05.The Emergency response landscapegency response landscape - draft 05.The Emergency response landscapegency response landscape - draft Presentation Transcript

  • THE LANDSCAPE OFEMERGENCY RESPONSE
  • … is becoming increasingly complex…
  • MORE REMOTEMORE DISASTERS MORE PEOPLE
  • Cluster ApproachThe Cluster Approach aims to strengthen overall responsecapacity & effectiveness through: 1. Sufficient global capacity 2. Predictable leadership 3. Partners 4. Accountability 5. Strategic field-level coordination & prioritization ictemergency.wfp.org
  • Emergency Telecommunications ClusterThe ETC is: a global network of organizations that provides common communications services in humanitarian emergencies. ictemergency.wfp.org
  • ETC Mandate• Provide timely, predictable, and effective services - data and security communications• Provide standard interoperable ICT platforms and procedures to avoid duplication and ensure cost effective solutions • Ensure a smooth transition to post-emergency activities • Build in-country capacity ictemergency.wfp.org
  • Members ictemergency.wfp.org
  • Predictable Leadership• More strategic responses• Better prioritization of available resources• Immediate availability of critical material & expertise• Enhanced technical capacity - Development at local, national, regional & international levels - Surge capacity & standby rosters - Material stockpiles ictemergency.wfp.org
  • Predictable LeadershipAssessment of needs:• Emergency preparedness & long term planning• Access to appropriate technical expertise• Advocacy & resource mobilization• Pooling resources ensuring complementarity of efforts through enhanced partnerships ictemergency.wfp.org
  • ETC SERVICE CATALOGUE
  • ETC ServicesWithin 48 hours of a disaster, the ETCprovides:• Basic security communications services• Shared voice & internet connectivity Services are deployed in defined „common operational areas‟, i.e. areas approved by the Humanitarian Country Team in which the majority of UN agencies & NGOs are based. ictemergency.wfp.org
  • ETC ServicesIn the following four weeks, the ETC expands its support toinclude: ictemergency.wfp.org
  • Security Communications • Radio networks to cover common operational areas • Security compliant Communications Centres (COMCEN) • Radio frequency & call-sign coordination • Training of radio operators & users ETC Service Catalogue can be found online at: ictemergency.wfp.org ictemergency.wfp.org
  • Voice & Data Connectivity• Wireless internet from one “hot spot”• Shared internet connectivity distributed to offices• Basic voice telephony ETC Service Catalogue can be found online at: ictemergency.wfp.org ictemergency.wfp.org
  • ETC response solution • Equipment to extend & distribute services for wired & wireless devices • Central globalised management solution for all emergencies • Cost effective, reliable, secure connectivity services • Satellite infrastructure & capacity • Communication & coordination services
  • Network – ETC Day 2
  • Customer Support• Help desk for technical assistance• Basic printing, copying, scanning• Charging station ETC Service Catalogue can be found online at: ictemergency.wfp.org ictemergency.wfp.org
  • Coordination• Regular meetings & collaboration with existing groups• Development of all project related documents• Liaison with government authorities for ETC related matters• Transition to post-emergency/reconstruction phase. ETC Service Catalogue can be found online at: ictemergency.wfp.org ictemergency.wfp.org
  • Information Management• Dedicated ETC information-sharing & collaboration platform• Standards for common ICT equipment & procedures• Platform for directory services containing contact information• Standardized & interoperable platforms & procedures. ETC Service Catalogue can be found online at: ictemergency.wfp.org ictemergency.wfp.org
  • Connecting to ETC services• Available to staff from all humanitarian organizations - regardless of membership• Field-driven activities reviewed and endorsed by local working groups - Representatives interested in participating in inter-agency ICT services and information-sharing can attend local working group meetings ictemergency.wfp.org
  • THE LANDSCAPE OFEMERGENCY RESPONSE