Group Dynamics
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Group Dynamics

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Group Dynamics Presentation Transcript

  • 1. GROUP DYNAMICS MAKING YOUR PROJECT TEAM WORK Bill Taylor Northeast Area Extension Educator The University of Wyoming is an equal opportunity/affirmative action institution.
  • 2. PROJECT WORK TEAMS
    • Tomorrow you will be assigned to project teams.
      • Teams will be expected to complete a community project of your design by the end of the institute.
    • Important for you to understand how groups work, how they should work, some of the pitfalls you may fall into.
    • We want your project to be a success.
  • 3. REFERENCES
    • Team Power by Jim Temme
    • How to Lead Work Teams by Fran Rees
    • Various papers and articles from Free Management Library at http://www.managementhelp.org/
  • 4. WHAT IS A TEAM?
    • Definition that fits your project groups:
      • A group of people who have been empowered to set goals, make decisions, and solve problems and who have the commitment to make changes to implement their goals and decisions.
  • 5. KEY WORDS
    • Empowerment
      • Sharing of power
      • Responsibility for outcomes w/ authority to produce those outcomes
    • Goals
      • Absolutely essential to success
      • WBHLI has set the broad goal of developing and completing (or handing off) a community service project
  • 6. KEY WORDS (cont.)
    • Commitment
      • Without commitment goals will not be reached
      • Above all this means participation!
      • Coaching
        • WBHLI is committed to your success – each group will be assigned a staff liaison to assist you in the process.
  • 7. KEY WORDS (cont.)
    • Change
      • Teams require change
      • Support, not competition
      • Share power, not withhold it
      • Take on new responsibilities
      • May push you out of your comfort zone
        • This is one of the purposes of WBHLI – to help you learn new things
  • 8. KEY TRAITS
    • Putting together a team does not necessarily mean it is one.
      • It must begin to function in the traits of a team.
      • One of the main reasons you have been placed in teams is to begin learning and practicing the traits of a team.
        • The success or failure of your team project will depend on to what degree you can incorporate these principles.
        • Your liaison will be there to assist you, but it will be up to you to make your team work.
  • 9. KEY TRAITS (cont.)
    • Trust
      • Team members must learn to trust each other.
        • Actions speak louder than words.
      • Consistent in word and follow-through.
      • Especially true for the team leader.
        • It will be up to your team to determine your leader.
        • If your leader is not leading your team you will need to communicate that to them and your liaison.
  • 10. KEY TRAITS (cont.)
    • Empowerment
      • You will have the responsibility and power to influence your team outcomes.
      • The leader must be willing to share power.
      • Team members must be willing to assume responsibility.
  • 11. KEY TRAITS (cont.)
    • Authentic participation
      • One of the most important.
      • Hand in hand with empowerment.
      • Can speak up and act without fear of reprisal.
      • Providing your energy to help the team complete tasks.
        • How many persons have you seen that simply attend some or all the meetings, but do nothing to help the group get the work done?
  • 12. KEY TRAITS (cont.)
    • Ability to manage conflict
      • Conflict is not bad – it is to be expected.
      • It is how it is handled that can make it bad.
      • Open communication, willingness to listen, being non-judgmental is essential.
      • Strive for a win-win or consensus where everyone can support at least part of a decision or task.
  • 13. KEY TRAITS (cont.)
    • Communications
      • Proper communications – other person gets same message I intended.
        • If not, I need to try again and the other person needs to focus on what they may have missed.
      • Concentrate on giving feedback:
        • “ I heard you say…”
        • “ What you just said makes me feel…”
        • “ Will you explain or give another example.”
      • The team is in trouble if you feel someone else is taking over and don’t express your thoughts and/or feelings.
  • 14. KEY TRAITS (cont.)
    • Delegation
      • Leaders must delegate tasks.
        • Goes back to trust – leader must trust members to get the work done, team members must come through on their responsibilities.
      • Provides learning experience for team members.
      • Generates motivation.
        • No one is motivated by watching someone else do all the work.
  • 15. KEY TRAITS (cont.)
    • Embrace innovation, creativity, risk taking
      • Don’t stifle ideas.
      • Encourage everyone to be creative.
      • Create energy.
      • Be willing to try something new and risk a mistake.
      • We will only be creative if we trust the people we are working with.
  • 16. KEY TRAITS (cont.)
    • Leadership
      • Not only accomplishing team goals and purposes, but also helping team members grow and prosper.
      • Empowering of team members to be best they can be.
      • Leaders should be quick to give praise received to the team, and quick to take the blame for mistakes and failures.
  • 17. KEY TRAITS (cont.)
    • Decision-making skills
      • Accomplishing goals and objectives means effective problem solving – this requires making decisions.
      • Brainstorming generates creative, innovative ideas. However, then the group must act decisively to choose the best and implement them.
  • 18. KEY TRAITS (cont.)
    • Integration of personalities
      • Successful team members complement each other.
        • We will assess and explain the characteristics of your personalities tonight.
      • A team needs both detailed persons and dreamers; those task oriented and those people oriented.
      • A strong team recognizes differences and embraces and capitalizes on them.
  • 19. KEY TRAITS (cont.)
    • Need for constructive change
      • Key word – “flexibility.”
      • Willingness to adapt and make timely changes.
        • Northeast Wyoming is one of the bastions of “We’ve always done it that way!”
      • The world around us is in a constant state of change – we must be willing to try new things.
  • 20. KEY TRAITS (cont.)
    • Goals and objectives
      • Must have a common purpose.
        • WBHLI will give you your general purpose, but you must come to agreement on your specific goals.
      • This means give and take to come to consensus.
      • Commitment comes from the team agreeing on their own goals and objectives.
  • 21. KEY TRAITS (cont.)
    • Training
      • Team members need training in decision-making, problem-solving, consensus, integrating personalities, etc.
      • WBHLI will be providing training during monthly classes.
      • Part of your training will be hands-on as you work as a team to accomplish your project.
  • 22. STAGES OF GROUP DEVELOPMENT
    • Every group goes through a progression of stages as it matures.
    • A group cannot skip a stage, but some may be shortened with proper preparation.
    • Each time the basic purpose of the group changes or members change, some repeat of the stages occur.
    • Groups may show characteristics of more than one stage, but one will usually be predominant.
  • 23. STAGES OF GROUP DEVELOPMENT (cont.)
    • Stage 1: Forming
      • The group is just getting started.
      • Characterized by dependence.
      • Members will use behaviors to stay safe, as no trust has yet been built.
      • Members desire group acceptance.
      • Members attempt to become oriented to tasks and each other.
      • Definition of scope.
      • To grow to the next stage each member must give up some comfort.
  • 24. STAGES OF GROUP DEVELOPMENT (cont.)
    • Stage 2: Storming
      • Characterized by competition and conflict in personal relations, organization in task functions.
      • The power structure is being determined, alliances made.
        • Members waiting to see who has real power and whether they will be accepted. Who can be trusted?
      • Due to discomfort, some members may remain silent while others dominate.
      • To progress, must move from “testing & proving” to problem-solving.
        • Most important trait – ability to listen.
  • 25. STAGES OF GROUP DEVELOPMENT (cont.)
    • Stage 3: Norming
      • Characterized by cohesion.
      • Engaged in acknowledgement of contributions of all members.
      • Willing to change ideas.
      • Growth of trust.
      • Sense of belonging and relief.
      • Major task: data flow between members – sharing, feedback, exploring actions to address tasks.
      • May feel so good they begin to fear future breakup of the group and begin to resist change.
  • 26. STAGES OF GROUP DEVELOPMENT (cont.)
    • Stage 4: Performing
      • Not reached by all groups.
      • True interdependence.
      • Can work independently, in subgroups, or as complete team equally.
      • Roles & authority adjust to task at hand.
      • Members feel self-assured in the group.
      • Genuine problem-solving begins.
        • Leads to optimal solutions and group development.
        • Support for experimentation with emphasis on achievement.
  • 27. STAGES OF GROUP DEVELOPMENT (cont.)
    • Stage 5: Adjourning
      • Termination of task behaviors.
      • Disengagement from relationships.
      • Best to have a planned conclusion to provide closure and memories.
        • Celebration of group achievements.
        • Recognition of individual contributions.
      • Can create apprehension.
        • Giving up relationships and group inclusion.
  • 28. TEAM RULES
    • The first meeting of a team should establish the basic ground rules for operation.
      • These may be amended by agreement as needed.
    • WBHLI teams should determine a chair(s) and recorder.
    • Brainstorm rules of operation.
    • Record those rules agreed upon for later reference.
  • 29. TEAM RULES (cont.)
    • Sample rules:
      • We will be on time, every time, in the delivery of our goods and services and for our team meetings.
      • It’s okay to disagree with each other, but it’s not okay to be disagreeable.
      • All team members will participate in problem solving and decision making.
      • We will always strive for quality in producing goods and services.
  • 30. TEAM RULES (cont.)
    • Sample rules (cont.):
      • We will always strive to set goals that are measurable and attainable.
      • If we disagree with each other, we will always make an honest attempt to resolve our differences.
      • All team members will strive for open and honest communication.
      • The team leader will coach team members to function effectively and efficiently.
  • 31. TEAM RULES (cont.)
    • Sample rules (cont.):
      • Team members will take responsibility for their own outcomes.
      • New team members will be welcomed to the team enthusiastically.
      • We will be flexible and change-oriented rather than opposed to change.
      • We will emphasize innovation and creativity.
  • 32. WE WANT YOUR TEAM PROJECT TO SUCCEED! WE WILL DO WHAT WE CAN TO HELP YOU. BUT, THE SUCCESS OF YOUR TEAM AND PROJECT WILL DEPEND ON YOU !