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McDreamy  OPAC:   Creating a Vision for Next Generation Search Tools
Is McDreamy  the missing link? YES!
Technology Implementation Tech
More choices than ever <ul><li>Enriched Data Options </li></ul><ul><li>Non-ILS dependent platforms </li></ul><ul><li>Conte...
I wish our  OPAC were  more like_______, because _________________.
“…  more like Amazon because browsing is personalized.”  Jessi Crim-Weithman, Associate Director of Support Services. West...
“…  more like iTunes for merchandising and content downloading. Jessi Crim-Weithman, Associate Director of Support Service...
…  and iTunes results are visual. Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library....
“… more  like Nordstrom because it’s fun.” Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public...
“… more  like Ann  Taylor Loft  because it  is  practical.” Jessi Crim-Weithman, Associate Director of Support Services. W...
“… more like  Good Reads, Library Thing, Amazon, and iTunes because they build community based on reading!” Jessi Crim-Wei...
Library Searching History Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.  wester...
Defining the Search Discovery Platforms <ul><li>Relevance and Boosting </li></ul><ul><li>Tag Clouds or Associations </li><...
The Marketplace Search Discovery Platforms <ul><li>Endeca </li></ul><ul><ul><li>www.lib.ncsu.edu/catalog </li></ul></ul><u...
The Marketplace Quasi-Discovery Platforms <ul><li>Open source: Koha, LibLime </li></ul><ul><ul><li>search.athenscounty.lib...
Considerations Search Discovery Platforms <ul><li>Data servers vs. real-time </li></ul><ul><li>Account integration </li></...
Trends to Watch <ul><li>Chat integration </li></ul><ul><ul><li>http://catalog.tscpl.org </li></ul></ul><ul><li>Enhanced da...
It’s time to starting Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.  westervill...
Ingredients to  Cooking up a Vision <ul><li>Know the user </li></ul><ul><li>Understand search/library history </li></ul><u...
Art of Innovation Tom Kelley The Deep Dive Nightline, ABC News, July 13, 1999 “ The best way to get a good idea  is to get...
Who are your users? Creating Personas <ul><li>Data Mining </li></ul><ul><li>Surveying users </li></ul><ul><li>Watching use...
Who are your users?
Stuart, the Student Biology Undergraduate,  2nd year Not used the library on his own for finding information   (Mom was bi...
Jane, Housewife/Consultant Three kids: 8, 5, 3 Visit library weekly for storytimes and homework help Started using library...
Kent, Retired Dentist Life-long library user  (fondly remembers the card catalog) Wants to start a small retirement busine...
Oh, and please,  please, please…
Need more help? Possible Vendors  <ul><li>Design/Discovery Firms </li></ul><ul><li>Usability Firms </li></ul><ul><li>Contr...
Need more help? Library Vendor Relationship  <ul><li>Before you sign </li></ul><ul><li>Development partner </li></ul><ul><...
Describe your McDreamy OPAC,  in a single word…   (Okay, let’s go with 3 words!)
FINDABILITY,  FUN,  DELIVERY
Oh, and please,  please, please…
Thank  you! Jessi Crim-Weithman  Associate Director of Support Services Westerville Public Library 126 S. State St., Weste...
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The McDreamy OPAC

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The McDreamy OPAC: Creating Vision for Next Generation Search Tools. Presented at OhioNet, February 2008.

Published in: Technology, Education

Transcript of "The McDreamy OPAC"

  1. 1. McDreamy OPAC: Creating a Vision for Next Generation Search Tools
  2. 2. Is McDreamy the missing link? YES!
  3. 3. Technology Implementation Tech
  4. 4. More choices than ever <ul><li>Enriched Data Options </li></ul><ul><li>Non-ILS dependent platforms </li></ul><ul><li>Content Management / Open Source </li></ul><ul><li>Standards Adoption? </li></ul>
  5. 5. I wish our OPAC were more like_______, because _________________.
  6. 6. “… more like Amazon because browsing is personalized.” Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library. westervillelibrary.org
  7. 7. “… more like iTunes for merchandising and content downloading. Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library. westervillelibrary.org
  8. 8. … and iTunes results are visual. Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library. westervillelibrary.org
  9. 9. “… more like Nordstrom because it’s fun.” Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library. westervillelibrary.org
  10. 10. “… more like Ann Taylor Loft because it is practical.” Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library. westervillelibrary.org
  11. 11. “… more like Good Reads, Library Thing, Amazon, and iTunes because they build community based on reading!” Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library. westervillelibrary.org
  12. 12. Library Searching History Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library. westervillelibrary.org Dewey Decimal System Web OPAC Dial-up Access The Card Catalog Reader’s Guide Text-Based OPAC MARC LC Subject Headings Federated Search
  13. 13. Defining the Search Discovery Platforms <ul><li>Relevance and Boosting </li></ul><ul><li>Tag Clouds or Associations </li></ul><ul><li>Facets </li></ul><ul><li>Refinement vs. Discovery </li></ul><ul><li>Enhanced Content, Indexing of </li></ul><ul><li>Social Networking: Customer Tagging / Reviews based on own users or a larger community </li></ul><ul><li>Data server </li></ul>
  14. 14. The Marketplace Search Discovery Platforms <ul><li>Endeca </li></ul><ul><ul><li>www.lib.ncsu.edu/catalog </li></ul></ul><ul><li>Aquabrowser, TLC/Media Lab Solutions </li></ul><ul><ul><li>www.queenslibrary.org </li></ul></ul><ul><ul><li>aqua.carr.org </li></ul></ul><ul><ul><li>catalog.columbuslibrary.org </li></ul></ul><ul><li>Encore, III </li></ul><ul><ul><li>www.westervillelibrary.org </li></ul></ul><ul><li>World Cat Local, OCLC </li></ul><ul><ul><li>www.lib.washington.edu </li></ul></ul><ul><li>Primo, Ex Libris </li></ul>
  15. 15. The Marketplace Quasi-Discovery Platforms <ul><li>Open source: Koha, LibLime </li></ul><ul><ul><li>search.athenscounty.lib.oh.us </li></ul></ul><ul><li>Enhanced Traditional OPACs: Polaris PowerPac </li></ul><ul><ul><li>catalog.knox.net </li></ul></ul><ul><li>Content Management Powered: Ann Arbor District Library </li></ul><ul><ul><li>www.aadl.org/catalog </li></ul></ul><ul><li>Homegrown solutions: Miami U’s Solrpac </li></ul><ul><ul><li>beta.lib.muohio.edu </li></ul></ul>
  16. 16. Considerations Search Discovery Platforms <ul><li>Data servers vs. real-time </li></ul><ul><li>Account integration </li></ul><ul><li>Customization options </li></ul><ul><li>Cost </li></ul><ul><li>Enriched content </li></ul>
  17. 17. Trends to Watch <ul><li>Chat integration </li></ul><ul><ul><li>http://catalog.tscpl.org </li></ul></ul><ul><li>Enhanced data: Syndetics ICE, LTFL, Video Detective, Brodart’s Web Links, Flickr APIs… </li></ul><ul><li>Widgets </li></ul><ul><li>FRBR </li></ul><ul><ul><li>www.amazon.com </li></ul></ul><ul><ul><li>www.slco.lib.ut.us </li></ul></ul><ul><li>Mobile device support </li></ul><ul><ul><li>www.librarything.com/mobile-tester </li></ul></ul><ul><li>Deliverable content </li></ul><ul><ul><li>NetFlix </li></ul></ul><ul><ul><li>The iPod/iTouch/iPhone, the Kindle, what’s next? </li></ul></ul>
  18. 18. It’s time to starting Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library. westervillelibrary.org McDREAMING
  19. 19. Ingredients to Cooking up a Vision <ul><li>Know the user </li></ul><ul><li>Understand search/library history </li></ul><ul><li>Understand current state </li></ul><ul><li>Trend watch and play, play, play! </li></ul>
  20. 20. Art of Innovation Tom Kelley The Deep Dive Nightline, ABC News, July 13, 1999 “ The best way to get a good idea is to get a lot of ideas.&quot; -Linus Pauling
  21. 21. Who are your users? Creating Personas <ul><li>Data Mining </li></ul><ul><li>Surveying users </li></ul><ul><li>Watching users </li></ul><ul><li>Interview front-line staff </li></ul>
  22. 22. Who are your users?
  23. 23. Stuart, the Student Biology Undergraduate, 2nd year Not used the library on his own for finding information (Mom was big help in HS) Avid Science Fiction Reader Tends to buy, not borrow (loves Amazon)
  24. 24. Jane, Housewife/Consultant Three kids: 8, 5, 3 Visit library weekly for storytimes and homework help Started using library with kids Power computer user: blogs on family and photography Consults in the design industry
  25. 25. Kent, Retired Dentist Life-long library user (fondly remembers the card catalog) Wants to start a small retirement business venture Hobbies include boating and fishing Uses computer for emailing grandkids (Oh, and the library online catalog)
  26. 26. Oh, and please, please, please…
  27. 27. Need more help? Possible Vendors <ul><li>Design/Discovery Firms </li></ul><ul><li>Usability Firms </li></ul><ul><li>Contract/RFP Experts </li></ul><ul><li>Development/Coders </li></ul><ul><li>ILS </li></ul>
  28. 28. Need more help? Library Vendor Relationship <ul><li>Before you sign </li></ul><ul><li>Development partner </li></ul><ul><li>Beta tester </li></ul>
  29. 29. Describe your McDreamy OPAC, in a single word… (Okay, let’s go with 3 words!)
  30. 30. FINDABILITY, FUN, DELIVERY
  31. 31. Oh, and please, please, please…
  32. 32. Thank you! Jessi Crim-Weithman Associate Director of Support Services Westerville Public Library 126 S. State St., Westerville, OH 43081 Email: Jessi at westervillelibrary.org Blog: www.mommylibrarian.com Nieca Nowels Manager of Adult Services Westerville Public Library 126 S. State St., Westerville, OH 43081 Email: Nnowels at westervillelibrary.org
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