e-Health congress 2010Telecare and Telehealth in the UK Trevor Single Chief Executive Telecare Services Association
Telecare Services Association Mission: “to unlock the potential of Telecare and Telehealth”Formed 1995 – not-for-profit trade associationGrowing membership – over 350 Telecare Service Providers Telehealth Service Providers Technology Suppliers NHS & Universities Mainly UK, but international membership: Europe, North America, New ZealandMembers provide telecare and telehealth services to over 1.7 million users
Telecare Services AssociationThe TSA business vision is: position the TSA as the UK’s lead policy influencer on telecare and telehealth set and champion quality and standards engage with key policymakers and stakeholders deliver value added services to our membersand maximise the benefits provided to service users, patients and carers
Snapshot of Telecare & Telehealth in the UK 1.7 million telecare service users approx. 1.4m predominantly pendant alarm approx. 300k with personal and environmental sensors increasingly mainstreamed service 6,000 telehealth users 3 WSD sites and a number of smaller pilots awaiting outcomes of WSDs – Spring 2011 needs significant new resources to move beyond pilots to 1,000 unit+ operations UK spend on telecare / telehealth equipment – approx €55m per annum via Government procurement framework
Telecare Code of Practice Sets standards for service providers Offers confidence to Commissioners Gives reassurance to service users, their family & friends Governance by Management Board Senior Health & Care professionals from across UK Independently audited by UKAS (United Kingdom Accreditation Service) approved body Full 3 yearly audit - annual on site inspection Training & support available from TSA
Quality Standards In Telecare Encourages choice and empowerment for consumers Service meets robust performance Standards Reassurance and confidence to carers, health, social care agencies and commissioners Minimises risk and ensures safe service delivery Encourages innovation and competitiveness A means of consistently raising quality Image kindly supplied by Milton Keynes Council
Telehealth - Whole System Demonstrators Established in 2007 by Dept. Of Health to pilot new models of telecare and telehealth World’s largest randomised control trial – 6,000 participants in three pilot sites Aim to provide evidence of ‘proof of concept’ Results of the trial are expected from Spring 2011 Photo: Trent and Dove Housing Ltd.
Other trials Some PCTs have also carried out small trials For example to see if the use of technology reduces the frequency of hospital admissions for people with chronic heart failure Generally 30 to 50 user pilots Challenge to turn pilots into business case for much largerPhoto: Affinity Sutton Group scale – 1,000 or more users
Telehealth activity by TSA Established a Telehealth forum of key opinion makers Recruited a Telehealth Development Manager Launching a UK Telehealth Code of Practice framework in 2011
Telecare & Telehealth – thebenefits of early intervention!