Ei ux through usability testing

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Education Institute Presentation October 10, 2013

Published in: Technology, Education

Ei ux through usability testing

  1. 1. IMPROVING UX THROUGH USABILITYTESTING Krista Godfrey Memorial University of Newfoundland kgodfrey@mun.ca Thursday, 10 October, 13
  2. 2. Thursday, 10 October, 13
  3. 3. http://bit.ly/YK0Y3G Thursday, 10 October, 13
  4. 4. Opinion http://bit.ly/YK0Y3G Thursday, 10 October, 13
  5. 5. Opinion Evidence Based Decisions http://bit.ly/YK0Y3G Thursday, 10 October, 13
  6. 6. http://bit.ly/12cmZuq Thursday, 10 October, 13
  7. 7. Usability http://bit.ly/15o2cF4 Thursday, 10 October, 13
  8. 8. http://bit.ly/17nB7yz Thursday, 10 October, 13
  9. 9. Usable But Not Usefulhttp://bit.ly/16RHBfH Thursday, 10 October, 13
  10. 10. Understand Observe Prototype Evaluate Implement http://bit.ly/VRW05x Thursday, 10 October, 13
  11. 11. Iteration Iteration Iteration Thursday, 10 October, 13
  12. 12. POLL Do you think you have done regular usability testing on your website? •Yes •No •Not Sure http://bit.ly/17nADIC Thursday, 10 October, 13
  13. 13. http://bit.ly/17nB7yz Thursday, 10 October, 13
  14. 14. KEYTESTING TOOLS Expert Listening Careful Observation http://bit.ly/16RHhNQ Thursday, 10 October, 13
  15. 15. Attitudinal Testing Thursday, 10 October, 13
  16. 16. Surveys http://bit.ly/IO6aNe Thursday, 10 October, 13
  17. 17. Groups http://bit.ly/RuMoZY Thursday, 10 October, 13
  18. 18. Content Ranking http://bit.ly/YK13o8 Thursday, 10 October, 13
  19. 19. Behavioural Testing Thursday, 10 October, 13
  20. 20. Where am I? What can I do here? How did I get here? Where can I go? How do I get there? http://bit.ly/12coOYi Thursday, 10 October, 13
  21. 21. 5 SecondTest http://bit.ly/x4A909 Thursday, 10 October, 13
  22. 22. Card Sorting http://bit.ly/12cntkj Thursday, 10 October, 13
  23. 23. Paper Prototypes http://bit.ly/YK1i2y Thursday, 10 October, 13
  24. 24. A/BTesting http://bit.ly/YK1oaf Thursday, 10 October, 13
  25. 25. Task Observation/Scenarios http://bit.ly/12cnx3lhttp://bit.ly/15o2g7W Thursday, 10 October, 13
  26. 26. Search the library database for articles on exercise Thursday, 10 October, 13
  27. 27. Search the library database for articles on exercise You want to run a marathon and need to know how to train for it. Find the latest information in a magazine about training for a marathon. Thursday, 10 October, 13
  28. 28. http://bit.ly/16RHNLV Thursday, 10 October, 13
  29. 29. http://bit.ly/16RHIYF Thursday, 10 October, 13
  30. 30. USABILITY TESTING LAB TOOLS •Computer •Internet Connection •Script •Screen Capture Software •Camtasia •Captivate •Silverback •Morae •Video Camera http://bit.ly/15o5kRu Thursday, 10 October, 13
  31. 31. Heat Maps http://bit.ly/WUt7Sh Thursday, 10 October, 13
  32. 32. Google Analytics http://bit.ly/RusCxK Thursday, 10 October, 13
  33. 33. POLL Do you have Google Analytics on your website? •Yes •No •Not Sure http://bit.ly/wuZj9j Thursday, 10 October, 13
  34. 34. Web UsabilityTeam http://bit.ly/11aCCmU Thursday, 10 October, 13
  35. 35. POLL Do you have a UX or UsabilityTeam? •Yes •No •Not Sure http://bit.ly/17nAZyV Thursday, 10 October, 13
  36. 36. Training http://bit.ly/VRW05x Thursday, 10 October, 13
  37. 37. http://bit.ly/15o45Sh Thursday, 10 October, 13
  38. 38. GuerrillaTesting http://bit.ly/YK1ui1 Thursday, 10 October, 13
  39. 39. http://bit.ly/16RHCA9 Thursday, 10 October, 13
  40. 40. Writing on the web & Reading on the web = Regular reading http://bit.ly/YK1xL1 Thursday, 10 October, 13
  41. 41. Remove Unnecessary Words http://bit.ly/16RHGzO Thursday, 10 October, 13
  42. 42. If you don’t need it on a mobile device, do you need it at all? http://bit.ly/18PmWWU Thursday, 10 October, 13
  43. 43. Ask us Instant Messaging Ask a Librarian Ask a Newfoundland Question Be Consistent Be Consistent Ask us Instant Messaging Ask a Librarian Ask a Newfoundland Questionhttp://bit.ly/12BEOjB Thursday, 10 October, 13
  44. 44. Be Active http://bit.ly/17nDeST Thursday, 10 October, 13
  45. 45. LINKS No More “Click Here” http://bit.ly/17nDmSu Thursday, 10 October, 13
  46. 46. Beyond the Web http://bit.ly/WUtBrt Thursday, 10 October, 13
  47. 47. Space http://bit.ly/11aCFz6 Thursday, 10 October, 13
  48. 48. Signage http://bit.ly/VvAaPe Thursday, 10 October, 13
  49. 49. http://bit.ly/12cmGzG Thursday, 10 October, 13
  50. 50. http://bit.ly/12cmVea Thursday, 10 October, 13
  51. 51. Resources •Jakob Nielsen •Influx •Weave: Journal of Library User Experience Thursday, 10 October, 13
  52. 52. Questions? email: kgodfrey@mun.ca twitter: @weelibrarian http://bit.ly/wBRLuK Thursday, 10 October, 13

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