Bristol emp engmnt bk 6.3.12Presentation Transcript
engaging employeesBen Kellard | 8 March 2012
“Change is inevitable, except from vending machines.” Stephen Fry
how can you engage employees?
1. directionwhat’s the story?
three big goals by 2020 HELP SOURCE HALVE 1 BILLION ENVIRONMENTAL 100% PEOPLE IMPROVE OF AGRICULTURAL FOOTPRINT OF THEIR HEALTH RAW MATERIALS OUR PRODUCTS & WELLBEING SUSTAINABLY
its all in the telling Global Company You issues strategy
2. performanceclear line of sight
performance - top tips• Clarify functional objectives• Target opinion formers• Sync with business planning cycle• Feedback & reward.
3. capabilityjoin up the dots
M&S capacity building• embedded in all appropriate training programmes• leadership framework ‘the leadership brand’• Plan A Champions in all stores and depots
capability - top tips• who are the key populations?• horizontal collaboration & alignment• networks- join the dots.
4. involvementmaking it their own
involvement- top tips• Don’t have all the answers• Don’t do it all at once• Advocates• Use existing meeting forums.
engaging employees• Direction- communicating why and how• Performance- individuals making sense of the strategy• Capability- what people need to know and be able to do• Involvement- owning and adapting the strategy