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  • 1. Library Services in a Virtual World April 19, 2007 Kitty Pope, Executive Director Alliance Library System 600 High Point Lane East Peoria, Illinois 61611
  • 2. The Launch Graphic in SL
  • 3. What is Second Life?
    • A 3-D, interactive virtual world
    • SL is a complete community with culture/programs, businesses, recreation, buildings, and services
    • Not a game; no score, no conclusion
    • SL is being used to facilitate meetings, dialogue and distance education, i.e. ALA Washington office, Alzheimer’s Association…
    • SL is populated by over 5.5 million avatars
    • ALS has 2 virtual projects: adult Second Life and Teen Second Life (for ages 13-17) which provide a full array of services
    • Over 5,000 avatars visit Info-island per day
    • Over 50 libraries in the ALS Info-island Archipelago
  • 4. Avatars
    • An “avatar” is a digital character that represents you
    • Avatars can walk, talk, fly, swim, anything you can do
    • Each participant gets to create their own avatar – tall, short, male, female, buffed or not!
  • 5. An avatar can be an elf, look like a movie star, or be a nerd!
  • 6. The Birth of an Avatar
  • 7. The Transformation of Puglet Dancer basic “skin” all “blinged” out
  • 8. Commerce in Second Life
    • Second Life has its own currency – “lindens”
    • $1 USD = 350 lindens
    • Can be used to purchase clothing, hair, houses, land …
    • Can run your own business
  • 9. Let’s take a tour! Alliance World Headquarters
  • 10. The Main Library on Info Island I
  • 11. Science Fiction and Fantasy Portal
  • 12. The Pantheon Performance Center
  • 13. Open Air Auditorium in Cybrary City
  • 14. Medical Library on HealthInfo Island
  • 15. Rachelville
  • 16. Vendorville
  • 17. Renaissance Island
  • 18. Teaching & Learning Space Teen Island Teaching and Learning Space
  • 19. Buildings are not always necessary; the weather is always nice in SL
  • 20. What types of services are we providing?
    • Reference – in avatar, virtual, and by email
    • Collections grouped by topic – web resources and Second Life formatted books
    • Book discussions and author visits
    • Training – how to use library resources and how to do things in Second Life
    • Programs – weekly programs on an array of topics; i.e. meeting author Vachel Lindsay
    • Exhibits – where the library and museum intersect; i.e. Marie Antoinette, Alzheimer’s Disease,
  • 21. How It All Started
    • April 2006 – First rented building, first small plot of land
    • Alliance Library System and Charlotte-Mecklenburg County Library partner
    • May 2006 – First island – Info Island I
    • August 2006 – Info Island II donated
    • October 2006 – Grand opening of Info Island I
    • October 2006 – Eye4YouAlliance opens on Teen Second Life
    • December 2006 – Eduisland built as rental for educators who wanted to work together and to be close to library
    • December 2006 – HealthInfo Island built with NLM GMR grant
    • December 2006 – Cybrary City built for participating librarians donated by Talis
    • January 2007 – Sirsi/Dynix sponsors Info Island I and Eye4YouAlliance Island February 2007 - Built Rachelville and Vendorville
    • February 2007 – Commissioned ALS World Headquarters
    • February 2007 – Put up new opera building, ALA building, and machinima school
    • March 2007 – Built Renaissance Island
    • April 2007 – Received ALA/Info Today, Inc. 2007 Library of the Future Award
  • 22. Why are Librarians in Second Life?
    • This is the new frontier!
    • It’s where many of our users and non-users are!
    • To attract new users and investigate library services in virtual worlds
    • To provide library services 24/7
    • To meet librarians from around the world
  • 23. What Have We Learned
    • The speed with which this is unfolding is unbelievable!
    • Virtual world residents do want a library – we built it and they are coming in droves!
    • People still ask for books in a virtual world
    • Collaboration is the key and partnerships are essential
    • Exhibits and author readings are very popular
    • SL is fun – it’s this fun factor that is encouraging such amazing growth.
    • To work in the virtual world requires a whole new set of learning skills
  • 24. Challenges
    • Funding and Sustainability are key issues
    • Supporting a large project using volunteer staffing is always challenging
    • It’s a steep learning curve unless you’re 9 years old!
    • Not everyone understands when you are in SL you are working – you might be having fun too; sometimes convincing bosses of this is challenging
    • Requires a high-end computer with broadband connection
    • No integrated audio or internet in SL – yet!
    • It is highly addictive and takes a lot of time
  • 25. What’s next?
    • Secure funding to hire virtual staff working out of the ALS World Headquarters!
    • Make more “traditional” info resources available ie audiobooks
    • Pioneer “meeting technologies” to facilitate virtual meetings i.e. adding audio to meeting protocols
    • Integrate Info Island into ALS daily operations so all staff are SL functional
    • Explore the skills necessary to work in the virtual world
    • Improve transportation/search functions around the islands re: people mover, better teleporting and finding locations
    • Create an Info Island for kids
  • 26.
    • Kitty Pope, Kitty Phillip at ALS- [email_address]
    • Barbara Galik, Puglet Dancer, Bradley University – [email_address]
    • Lori Bell, Lorelei Junot at ALS – [email_address]
    • “ Abbey Zenith,” Director of Island I at – [email_address]
    • Tom Peters, Maxito Ricardo at [email_address]
    How can you get involved ?
  • 27. Second Life/Info Island blogs
    • Info Island –
    • YouthTech Eye4YouAlliance blog –