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How government can promote e-commerce

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  • 1. The Role of Government in the Promotion of e-Commerce
      • Martin Labbé
      • e-Business Adviser
      • eTrade Development Unit
  • 2. Putting EC into perspective
    • OECD-APEC, Athens, November 2006: Global Conference on Removing Barriers to SME Access to International Markets
      • Survey of 978 SMEs worldwide to determine what barriers to international markets were faced by SMEs.
      • Top 3 barriers identified:
      • 1. Shortage of working capital to finance exports
      • 2. Identifying foreign business opportunities
      • 3. Limited information to locate/analyse markets
      • According to this survey, SMEs that consider shortage of working capital to be a serious barrier also have difficulties with:
      • Granting credit facilities to foreign customers
      • Slow collection of payments from abroad
      • Enforcing contracts and resolving disputes
            • Source: Paul Donahoe, eC Manager, Universal Postal Union
  • 3. Summary
      • Prioritizing ICT and e-Commerce
      • Showing the Way: e-Government
      • Paperless Trade
      • Enhancing Trust
  • 4. Role of Government in making EC possible Legal & regulatory framework Interoperability & standards Infastructure Culture & skills E-payment E-COMMERCE Security & trust Downstream logistics Finance < E-Commerce Ecosystem >
  • 5. Getting SME e-commerce ready Raise awareness Get online Build capacities < ”One to many” workshops, with chambers of commerce < Single-window e-commerce website All SME e-CHAMPIONS Willing & Able SME < Specialized taining < Technology transfer One-to-one counseling > Tax breaks/subsidies >
  • 6. 1. Prioritizing ICT and e-Commerce
  • 7.
        • Designing a Strategy...
        • Include e-business in e-Strategies
        • Adapt action plan to available resources
        • Focus on actual strengths, not on political ambitions
  • 8.
        • ...and Implementing it
  • 9.
        • A Dedicated Focal Point: ICT Ministry
  • 10.
        • Operational Agencies on- and offline
        • Practical information
        • Legal information
        • Multimedia content
  • 11.
        • Helping SME to get online
        • Affordable hosting solutions
        • Easy template-based website creation
        • Sub-domain name site addresses
  • 12.
        • Regional Cooperation to Promote EC
  • 13.
        • Global Cooperation to Share Best Practice
  • 14.
        • Indirect Support: Trade Fairs
        • Initiate trade fairs, focus on FDI and international business
        • Organize an EC Competition for SME
  • 15. Integration of Poste Italiane’s Assets An integrated or modular platform to satisfy all customer needs Partnership strategy to cut development costs (technological partnerships) and increase market penetration (commercial partnerships)
    • Poste Italiane’s e-commerce
            • Source: Paul Donahoe, eC Manager, Universal Postal Union
        • Getting Operational: the Postal Experiments
  • 16.
        • Getting Operational: the Postal Experiments
        • A complete solution to facilitate the export process developed by the Brazilian Post in close cooperation with the Brazilian government.
        • 1. Availability and affordability
        • Available at all Brazilian Post offices
        • Affordable for SMEs
        • Does not require exporters and importers registration
        • Centralizes customs control
        • Sends the export certificate to the customer
            • Source: Paul Donahoe, eC Manager, Universal Postal Union
  • 17. 2. Showing the Way: e-Government
  • 18.
          • Getting Public Services Online
        • 2006: 5.7 million French tax payers online
          • Recommended EU list
  • 19.
          • Getting Public Services Online for businesses
          • Recommended EU list
          • G2B procedures eased online
          • Focus on government procurement
          • (Danemark, South Korea, Chile as best practice)
  • 20.
        • Computer Literacy and Specialized Degrees
  • 21. 3. Paperless Trade
  • 22.
          • South Korea: an Example to Follow
          • Start with a pilot implementation: Certificate of Origine
  • 23.
          • Build a Triangular Partnership for Performance
          • - Customs, Banks, SME
          • Find out about best practices at UNECE, UN CEFACT
          • The Case of Ghana
  • 24. 4. Enhancing Trust
  • 25. Cybersecurity guide for developing countries, ITU 2007
          • Government can contribute to make e- more secure
  • 26.
    • Reduce copyright infringements and illegal business caused by the availability of pirated software
    • Increase access to Innovative software and favor its dissemination
    • Enhance IT skills and encourage contribution to global FOSS effort
          • … and Promote Free and Open Source Software
  • 27.
    • Time for Q&A!