How government can promote e-commerce


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How government can promote e-commerce

  1. 1. The Role of Government in the Promotion of e-Commerce <ul><ul><li>Martin Labbé </li></ul></ul><ul><ul><li>e-Business Adviser </li></ul></ul><ul><ul><li>eTrade Development Unit </li></ul></ul>
  2. 2. Putting EC into perspective <ul><li>OECD-APEC, Athens, November 2006: Global Conference on Removing Barriers to SME Access to International Markets </li></ul><ul><ul><li>Survey of 978 SMEs worldwide to determine what barriers to international markets were faced by SMEs. </li></ul></ul><ul><ul><li>Top 3 barriers identified: </li></ul></ul><ul><ul><li>1. Shortage of working capital to finance exports </li></ul></ul><ul><ul><li>2. Identifying foreign business opportunities </li></ul></ul><ul><ul><li>3. Limited information to locate/analyse markets </li></ul></ul><ul><ul><li>According to this survey, SMEs that consider shortage of working capital to be a serious barrier also have difficulties with: </li></ul></ul><ul><ul><li>Granting credit facilities to foreign customers </li></ul></ul><ul><ul><li>Slow collection of payments from abroad </li></ul></ul><ul><ul><li>Enforcing contracts and resolving disputes </li></ul></ul><ul><ul><ul><ul><ul><li>Source: Paul Donahoe, eC Manager, Universal Postal Union </li></ul></ul></ul></ul></ul>
  3. 3. Summary <ul><ul><li>Prioritizing ICT and e-Commerce </li></ul></ul><ul><ul><li>Showing the Way: e-Government </li></ul></ul><ul><ul><li>Paperless Trade </li></ul></ul><ul><ul><li>Enhancing Trust </li></ul></ul>
  4. 4. Role of Government in making EC possible Legal & regulatory framework Interoperability & standards Infastructure Culture & skills E-payment E-COMMERCE Security & trust Downstream logistics Finance < E-Commerce Ecosystem >
  5. 5. Getting SME e-commerce ready Raise awareness Get online Build capacities < ”One to many” workshops, with chambers of commerce < Single-window e-commerce website All SME e-CHAMPIONS Willing & Able SME < Specialized taining < Technology transfer One-to-one counseling > Tax breaks/subsidies >
  6. 6. 1. Prioritizing ICT and e-Commerce
  7. 7. <ul><ul><ul><li>Designing a Strategy... </li></ul></ul></ul><ul><ul><ul><li>Include e-business in e-Strategies </li></ul></ul></ul><ul><ul><ul><li>Adapt action plan to available resources </li></ul></ul></ul><ul><ul><ul><li>Focus on actual strengths, not on political ambitions </li></ul></ul></ul>
  8. 8. <ul><ul><ul><li>...and Implementing it </li></ul></ul></ul>
  9. 9. <ul><ul><ul><li>A Dedicated Focal Point: ICT Ministry </li></ul></ul></ul>
  10. 10. <ul><ul><ul><li>Operational Agencies on- and offline </li></ul></ul></ul><ul><ul><ul><li>Practical information </li></ul></ul></ul><ul><ul><ul><li>Legal information </li></ul></ul></ul><ul><ul><ul><li>Multimedia content </li></ul></ul></ul>
  11. 11. <ul><ul><ul><li>Helping SME to get online </li></ul></ul></ul><ul><ul><ul><li>Affordable hosting solutions </li></ul></ul></ul><ul><ul><ul><li>Easy template-based website creation </li></ul></ul></ul><ul><ul><ul><li>Sub-domain name site addresses </li></ul></ul></ul>
  12. 12. <ul><ul><ul><li>Regional Cooperation to Promote EC </li></ul></ul></ul>
  13. 13. <ul><ul><ul><li>Global Cooperation to Share Best Practice </li></ul></ul></ul>
  14. 14. <ul><ul><ul><li>Indirect Support: Trade Fairs </li></ul></ul></ul><ul><ul><ul><li>Initiate trade fairs, focus on FDI and international business </li></ul></ul></ul><ul><ul><ul><li>Organize an EC Competition for SME </li></ul></ul></ul>
  15. 15. Integration of Poste Italiane’s Assets An integrated or modular platform to satisfy all customer needs Partnership strategy to cut development costs (technological partnerships) and increase market penetration (commercial partnerships) <ul><li>Poste Italiane’s e-commerce </li></ul><ul><ul><ul><ul><ul><li>Source: Paul Donahoe, eC Manager, Universal Postal Union </li></ul></ul></ul></ul></ul><ul><ul><ul><li>Getting Operational: the Postal Experiments </li></ul></ul></ul>
  16. 16. <ul><ul><ul><li>Getting Operational: the Postal Experiments </li></ul></ul></ul><ul><ul><ul><li>A complete solution to facilitate the export process developed by the Brazilian Post in close cooperation with the Brazilian government. </li></ul></ul></ul><ul><ul><ul><li>1. Availability and affordability </li></ul></ul></ul><ul><ul><ul><li>Available at all Brazilian Post offices </li></ul></ul></ul><ul><ul><ul><li>Affordable for SMEs </li></ul></ul></ul><ul><ul><ul><li>Does not require exporters and importers registration </li></ul></ul></ul><ul><ul><ul><li>Centralizes customs control </li></ul></ul></ul><ul><ul><ul><li>Sends the export certificate to the customer </li></ul></ul></ul><ul><ul><ul><ul><ul><li>Source: Paul Donahoe, eC Manager, Universal Postal Union </li></ul></ul></ul></ul></ul>
  17. 17. 2. Showing the Way: e-Government
  18. 18. <ul><ul><ul><ul><li>Getting Public Services Online </li></ul></ul></ul></ul><ul><ul><ul><li>2006: 5.7 million French tax payers online </li></ul></ul></ul><ul><ul><ul><ul><li>Recommended EU list </li></ul></ul></ul></ul>
  19. 19. <ul><ul><ul><ul><li>Getting Public Services Online for businesses </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Recommended EU list </li></ul></ul></ul></ul><ul><ul><ul><ul><li>G2B procedures eased online </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Focus on government procurement </li></ul></ul></ul></ul><ul><ul><ul><ul><li>(Danemark, South Korea, Chile as best practice) </li></ul></ul></ul></ul>
  20. 20. <ul><ul><ul><li>Computer Literacy and Specialized Degrees </li></ul></ul></ul>
  21. 21. 3. Paperless Trade
  22. 22. <ul><ul><ul><ul><li>South Korea: an Example to Follow </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Start with a pilot implementation: Certificate of Origine </li></ul></ul></ul></ul>
  23. 23. <ul><ul><ul><ul><li>Build a Triangular Partnership for Performance </li></ul></ul></ul></ul><ul><ul><ul><ul><li>- Customs, Banks, SME </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Find out about best practices at UNECE, UN CEFACT </li></ul></ul></ul></ul><ul><ul><ul><ul><li>The Case of Ghana </li></ul></ul></ul></ul>
  24. 24. 4. Enhancing Trust
  25. 25. Cybersecurity guide for developing countries, ITU 2007 <ul><ul><ul><ul><li>Government can contribute to make e- more secure </li></ul></ul></ul></ul>
  26. 26. <ul><li>Reduce copyright infringements and illegal business caused by the availability of pirated software </li></ul><ul><li>Increase access to Innovative software and favor its dissemination </li></ul><ul><li>Enhance IT skills and encourage contribution to global FOSS effort </li></ul><ul><ul><ul><ul><li>… and Promote Free and Open Source Software </li></ul></ul></ul></ul>
  27. 27. <ul><li>Time for Q&A! </li></ul>