2006 Technology


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2006 Technology

  1. 1. Municipal website, Community website, or both? The City of St. Louis Community Information Network http://stlouis.missouri.org Sonya Pelli, Manager Internet Services, City of St. Louis ITSA City of St. Louis, Missouri March 2006
  2. 2. CIN Timeline milestones funding 1994  WWW and Enterprise Community Grant Grants: 1995  First CIN website is live Enterprise Community  MIT, WU, Coro Fellows… Missouri Express Corporation for Public 1997  Neighborhood web pages, community dial-up Broadcasting services, and not-for-profit web hosting OJJP Ounce of Prevention 1998  Focus on Government content EPA > CERP >>> 1999  CIN becomes official website for City of St. Louis >>> 2003  CIN operations integrated in new City IT Agency City general revenue 2005  Efforts to merge systems conflicts with Community-based services 2006  Next Generation web presence
  3. 3. Original Philosophy  Community centric information  Public participation/involvement features  Capacity building, promoting early adoption of web  Dial-up  HTML training  Free web hosting  Privacy statements  Accessibility  Early Portal approach  Ease of access to government data (dynamic content generation)
  4. 4. The Early Years: Citizen and Government Outreach and Support Community  Neighborhood Web Fairs  Neighborhood Web Site Coordinators  ISP Services  E-lists  News Archives and other databases access  HTML Classes as a way to community content Government  Same outreach as community, hosting, HTML classes, etc.
  5. 5. CIN Then and Now Early Adoption of Portal Approach >>> CIN in 1997 >>> CIN in 2006
  6. 6. Funding issues  Outside grants and inter-departmental collaboration primarily funded all of CIN from 1995-2003 Pros: creativity, interesting collaborations, fastest implementation Cons: fiscal insecurity, staff morale issues, difficulty to implement a coordinated web strategy  General revenue assumed full funding as of January 2004 Pros: basic fiscal needs addressed Cons: more red tape, difficulty pursuing grants, creativity and out-of-the box thinking constrained, more political,
  7. 7. Examples of Internet-Based Mapping made possible through outside grant funds Map & Data Portal. The Maps & Data section of the Community Information Network (CIN) web site, serves as an interactive website that assembles and maps census 2000 data that can be used in neighborhood research by residents, community leaders, businesses and government. Users can map data by a City address or by selected geography and display census variables, point data, and geographic boundaries. Web address - <http://stlcin.missouri.org/mapportal/> GeoStlouis. This is a prototype developed by staff of the Planning & Urban Design Agency. Users can obtain parcel based information available from disparate sources and tie the data to on-line mapping. This system will be most useful once a data integration effort is completed. Web address - <http://stlcin.missouri.org/citydata/> Community Environmental Resource System (CERP). This project was a joint initiative with the East-West Gateway Coordinating Council to develop an environmental monitoring on-line mapping system. Maps and data for vacant buildings, lead, illegal dumping, and brownfields are available for the City of St. Louis and the City of East St. Louis. Web address -<http://stlcin.missouri.org/cerp/data.cfm> Map St. Louis History. This is also known as the “Mound City of the Mississippi” web site. This is a joint effort with the Planning and Urban Design Agency’s Cultural Resources Office and Research Division. The site chronicles the history of St. Louis back from the 1700s to present times. Users can use the interactive map to located historic assets. Web address - <http://stlcin.missouri.org/history/beta1a/> 4/2/2010 7
  8. 8. Frequently Mentioned Cities Albuquerque Phoenix, AZ http://www.cabq.gov/ http://phoenix.gov/ Minneapolis San Diego http://www.ci.minneapolis.mn.us/ http://www.sandiego.gov New York City Seattle http://www.nyc.gov http://www.seattle.gov/ Source: Center for Digital Government, Best of the Web competition
  9. 9. Ongoing Issues Municipal website vs. community network Interface design Standards (design, metadata, taxonomy) Usability Interoperability Evolving best practices Educating up Fine Balance between internal staff and hired consultants
  10. 10. The Importance of Standards W3C Standards  Accessibility - http://www.w3.org/WAI/ and http://www.section508.gov/  Design - http://www.w3.org/MarkUp/  Mobile - http://www.w3.org/Mobile/ Interoperability for government  Fed Gov Standards & Guidelines http://www.xml.gov/ and http://xml.gov/standards.asp  Dublin Core Metadata Standard http://dublincore.org/  UK Example: Integrated Public Sector Vocabulary http://www.esd.org.uk/standards/ipsv/
  11. 11. Standards, con’t Why it matters?  Good public policy > standards facilitate the finding, sharing and management of information  Pragmatic > increasingly a criteria for funding  Efficiency > ability to share data (inter-departmental, inter-agency, ….)  Liability > ADA Compliance  Clarity when working with consultants
  12. 12. Example: Acquisition of a CMS General process Pitfalls  Business goals & strategies  Lack of clear direction from the start  Budgetary constraints  Too many cooks in the kitchen,  Identification/structure of delegation failures requirements  Process shapes and change  RFI > select short list requirements  RFP  Failure to involve all  Vendor product stakeholders evaluation/selection  Difficulties of conveying  Contract and specific scope complex considerations to non- technical decision makers  Personalities can drive the process (one member can undo months of work)
  13. 13. Next Steps for CIN  Content Management Solution  Streamline content production and delivery  Homogeneous look & feel  Interaction with other applications  End of legacy community services  Dial-up  Web hosting for not-for-profits  Still TBD  Web hosting for neighborhoods  E-lists and other value-added services  Extension of web tools to community (RSS, wikis, blogging, etc.  More Community Based Collaborations
  14. 14. Thank You! Contact Sonya Pelli Manager Internet Services and Community Information Network City of St. Louis Information Technology Services Agency e: pellis@stlouiscity.com v: 314 622-3400 x258 Web: http://stlouis.missouri.org