Student Mobile Survey


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  • Students are extremely keen to be able to use mobile phones more to support their studies. This was a clear message at this year's eLearning@ed conference, as well as through various other channels. Student Experience £40K is funding this for students - that has to remain this pilot's focus. The pilot will initially focus on student needs and will be grown in a modular manner, to provide a balanced service which meets wider requirements over time.
  • One of the aims of this project is to capture requirements for a Mobile Campus at Edinburgh, including data showing smartphone devices which students own, and the priority of services they expect to receive through a mobile campus. As a first step of this project, we distributed a 'Mobile Services 2010' survey to students in March, asking about the type of handset they hold, what they use them for, and which potential University services they would most like to see available. We were very pleased with the volume of responses received; 1,989, again implying a high level of interest among students for mobile services.
  • Student Mobile Survey

    1. 1. Student Mobile Survey Simon Marsden 16 th Feb 2011
    2. 2. <ul><li>IS are embarking on a project which aims to deliver a pilot Mobile Campus within the University of Edinburgh. </li></ul><ul><li>£40K is from Student Experience funding …learning/evaluation exercise with an exit strategy </li></ul><ul><li>Time and location sensitive mobile application for students </li></ul><ul><ul><li>Where is the nearest shuttlebus to Kings Buildings </li></ul></ul><ul><ul><li>Which computer currently has a free PC to use </li></ul></ul><ul><ul><li>I wonder if that library book is available to reserve just now </li></ul></ul><ul><ul><li>I need directions to my exam hall this morning </li></ul></ul>Student Mobile Survey About the Mobile Campus project… <ul><li>app which provides seamless access to a range of existing University services and information. </li></ul>
    3. 3. <ul><li>Improve Students Experience providing easy access to key information and services </li></ul><ul><li>Work with tried and tested supplier’s hosted package, to speed up delivery and our understanding of this new technology </li></ul><ul><li>Improve reputation of University </li></ul><ul><li>Allow the students to choose how, when and where they access services </li></ul><ul><li>Re-use existing golden copy information </li></ul><ul><li>Develop web services which can also be used outside of the mobile campus. A complimentary approach to web and portal frameworks. </li></ul><ul><li>Learn about mobile applications </li></ul>Student Mobile Survey Why do we want to go down this route…
    4. 4. Student Mobile Survey IS Survey results …
    5. 5. <ul><li>One of the aims of our project is to capture requirements for a Mobile Campus at Edinburgh. </li></ul><ul><li>We wanted to know </li></ul><ul><ul><li>how many students have smartphones </li></ul></ul><ul><ul><li>what we need to support to deploy native apps </li></ul></ul><ul><ul><li>do students use them for accessing the internet </li></ul></ul><ul><ul><li>what services the students wanted most </li></ul></ul><ul><li>Full Mobile Survey report: </li></ul>Student Mobile Survey Student feedback …
    6. 6. Student Mobile Survey 1,989 students responded (7%) Good sample Demographics … Measure University Sample Undergraduate 70% 71% Postgrad taught 17% 14% Postgrad research 13% 15% International 30% 30% Female 56% 51% Over 25 22% 22%
    7. 7. Student Mobile Survey How many students have smartphones?
    8. 8. Student Mobile Survey What should we support? Percentage of smartphones, breakdown by make …
    9. 9. Student Mobile Survey Do students use them to access the internet? Mobile contract limitations …
    10. 10. Student Mobile Survey What do they want? Potential services, rated as “Very Useful” … View Course information View exam and course timetables Check PC availability in open access labs View your library record Campus maps & Locations using GPS Search the University directory Friend locator Receive Alerts (IT, Library, Course related) Subscribe to University news and events Tag pictures to campus map locations
    11. 11. Student Mobile Survey <ul><li>Easier access to mail </li></ul><ul><li>WebCT compatible with phones </li></ul><ul><li>Timetable including tutorials </li></ul><ul><li>Lecture cancellations/changes </li></ul><ul><li>Podcasts and videos of lectures </li></ul><ul><li>Shuttle bus timetables </li></ul><ul><li>Library search and interactive map </li></ul><ul><li>Print credit top up </li></ul>What do they want? Students also requested …
    12. 12. Student Mobile Survey Any questions …