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SEEinfobiz - Areas Of Focus Customer Communication Management / Consolidated Statement Delivery Customer Self Service Mobile Communication Applications Customer Relationship Management (CRM) Web based Enterprise Reporting & Analysis Executive Dashboard Management Business Intelligence (Data Warehousing & Mining) Web Enterprise Application Integration (EAI) ASP services of the above and SaaS ( Software as a Service ) Custom development Outsourcing Services Staffing Services www.seeinfobiz.com
Login Screen • User enters the User Id and Password for authentication. WORLD BANK10
Account Binding Screen • All the accounts including the global accounts of the client are listed. • The account number, type of account (savings, current, fixed deposit, mutual funds) and their respective closing balances are displayed • The client can chose to perform operations on any of his accounts.11
Menu Screen • The menu screen has various options to monitor or to perform operations on ones account WORLD BANK12
Mini Statement • Last 10 transactions of the client are listed.13
Transaction Search • One can search for a transaction based on the following parameters 1. Date of transaction 2. Amount Range WORLD BANK 3. Both date as well as amount range • This feature is intelligent and it adapts well to user inputs.14
Transaction Search Result • Incase there is no perfect match; the search result displays the narration of the five closest matching transactions. • Incase of a perfect match only the matched transaction is displayed.15
Complete Transaction Details • Complete transaction details are displayed on selection of the transaction from the “result screen”.16
Cheques Deposited • The last five cheques deposited in favor of the client are displayed on this screen.17
Cheques Cleared • The last five cheques cleared are displayed on this screen. WORLD BANK18
Stop Cheque Payment • Requesting for stop cheque payment can stop the clearing of a cheque. WORLD BANK • The client needs to enter the cheque no., which needs to be stopped. • On requesting for a stop cheque payment the client receives a reference no., which as a reference for further enquiries. •19
ATM Search • The user can view a list of ATM locations by selecting a city. WORLD BANK20
Account Statement Request • The user can request for his account statements for a period of time • The delivery mechanism (post, email, fax) can be selected. • Input validations are done on the client to avoid unnecessary callbacks. • The system generates a request registration no., which can be used as a reference for further enquiries. •21
Request New Cheque Book • New cheque book can be requested. • The system generates a request registration no., which can be used as a reference for further WORLD BANK enquiries.22
Fixed Deposits • All the fixed deposit accounts are listed on this screen. WORLD BANK • The user can view the detailed summary of his fixed deposit account by clicking on the FD A/c WORLD BANK link. •23
View and Pay Bill • The user can pay his utility bills via this link WORLD BANK • User binds his account with the company. • All the accounts, which have been bonded, will be displayed. WORLD BANK • The user can select any one of the accounts he wishes to pay his bill through. • The status of the bills is displayed on this screen. • The user can wish to see the details by clicking on the company link. •24
Third Party Transfers • One can make fund transfers through this link. WORLD BANK • There are options to add recipients, view the list of added recipients and make fund transfers from your account to any of the recipient account. •25
Benefits Browser based easy to upgrade available on all hand held devices Customer Value Easy adaptability Enhanced Customer Service Convenient anytime anywhere access Access important account information quickly and reliably Customer Satisfaction and therefore customer retention Increase Revenue Customers have easy access to services, hence use them more often Cross sell / up sell 26
Benefits Reduce Cost Operational cost savings Eliminate the costs of sending bill on paper i.e. outbound cost of paper, printing, collation and postage Reduce your billing costs by $0.75 to $3.00 per bill Reductions in customer support costs Billing inquiries are estimated to be reduced by 30% at a cost of $2.50 - $5 per call Enables “customer self-care” leading to fewer inquiries and complaints Return on Investment Based on conservative estimates obtain a 42% return on investment based on after tax cash flow impacts The break-even period based on the above estimates is 12-18 months 27
Contact Us Our Solution email@example.com Your Success
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