Competition in the North American grocery industry has never been fiercer. Traditional grocers are facing increasing pressure from retailers in other channels attempting to gain a greater wallet share of the food dollar. Today’s grocery retailers must contend with both broad economic challenges and major shifts in shopper behavior while taking advantage of new innovations to create customer experiences that deliver true differentiation.
The Grocery Retail Innovation 2011 report features 12 best-in-class examples of leading innovation in food retail – approaches taken by retailers as they confront emerging challenges to their respective businesses.
Included in this FREE report are examples of:
* How retailers are using mobile technologies to enhance the shopper experience and how this is driving growth in the grocery segment;
* The growth of value retailers and dollar stores and how they continue to erode the market share of grocers;
* Loyalty programs that focus on offering a better value proposition to customers.