MVNE / MVNO & Mobile                   Commerce Enablement Suite                                                       Whe...
Monolex Telecom at a glance     We wanted to create a back office                          OPTION 1: 100% Turnkey ASP MVNO...
Why Monolex Telecom Enablement systems                      Multiple service capabilities (cellular, Internet, VOIP, Cable...
ASP Hosted Software Solution      We put the        Customer:                                                             ...
IT Server and Security Architecture 5 Layered Security Infrastructure 1.   Carriers secure data      network 2.   AES 256 ...
Implementing an MVNOMVNO 30 dayImplementation1.   Business Consulting2.   Contract3.   MVNO Blueprint4.   Graphics5.   Pri...
MVNO Eco System / Supply Chain                                                                                            ...
Monolex MVNE Software Suite Modules                                 SQP- Supplier Queue Processors:        Admin Portals: ...
POS- Internet Point of Sale:                                                       Activate & Provision                   ...
POS- Internet Point of Sale:                                                       Activate & Provision                   ...
POS- Internet Point of Sale:                                                       Activate & Provision                   ...
POS- Internet Point of Sale:                                                       Activate & Provision                   ...
CMS- Customer Member Services:                                                       CSR & End Consumer Self Care         ...
CMS- Customer Member Services:                                                       CSR & End Consumer Self Care         ...
CMS- Customer Member Services:                                                       CSR & End Consumer Self Care         ...
Admin Portals:                                                       Corporate, MVNE, & MVNO Client, PM                   ...
Admin Portals:                                                       Corporate, MVNE, & MVNO Client, PM                   ...
Genealogy / B2B Commissioning:                                                        ISO, Master Agent, & Agent          ...
Genealogy / B2B Commissioning:                                                        ISO, Master Agent, & Agent          ...
Dealer Portal:                                                             Activate, Replenish, & Manage Cust.            ...
Dealer Portal:                                                             Activate, Replenish, & Manage Cust.            ...
Admin Portals:                                                        Corporate, MVNE, & MVNO Client, PM                  ...
SQP- Supplier Queue Processors:                                                        Wireless Facility Carrier Net Ops  ...
FMS- Fulfillment Mgmt Systems:                                                        Inventory & Fulfillment mgmt        ...
FMS- Fulfillment Mgmt Systems:                                                        Inventory & Fulfillment mgmt        ...
Billing & Rating Engine:                                                            Consumer, Corp, Multi Level Supp.     ...
Billing & Rating Engine:                                                             Consumer, Corp, Multi Level Supp.    ...
Retail / Wholesale Billing QA:                                                          QA, Rev. Assurance, & Alerts      ...
.NET APIs:                                                          POS, IVR, DMS, CMS, Data App, SQP                     ...
Reporting Module:                                                       Online, Secure FTP, SMS, & email                  ...
AFIDS Module                                                                 Anti Fraud and Intrusion Detection           ...
Phone Data Application:                                                        Consumer Account management                ...
Mobile Commerce Functional Suite:                                                                         Prepaid Debit Ca...
POS- Internet Point of Sale:                                                       Activate & Provision                   ...
CMS- Customer Member Services:                                                        CSR & End Consumer Self Care        ...
Mobile Commerce Functional Suite:                                                          Prepaid Debit Card, B2B & B2C M...
Mobile Commerce Functional Suite:                                                                                Prepaid D...
Mobile Commerce Functional Suite:                                                       Prepaid Debit Card, B2B & B2C Mobi...
Pricing / P&L Modeling:                                                                  Monolex                          ...
Marketing Strategy:                                                                   Monolex                             ...
Sales Strategy:                                                                     Monolex                               ...
Business Development:                                                                             Monolex                 ...
Product Development:                                                                       Monolex                        ...
Mobile Commerce Strategy:                                                                                   Monolex       ...
Product Road Map                                  Addition of full turnkey switched based VOIP                            ...
Next Steps:1.    LOI Creation / Execution                                 ONE VISION2.    Contract Creation /        ONE S...
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Monolex Telecom Product Overview 8 22 2012

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Monolex Telecom Product Overview 8 22 2012

  1. 1. MVNE / MVNO & Mobile Commerce Enablement Suite Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  2. 2. Monolex Telecom at a glance We wanted to create a back office OPTION 1: 100% Turnkey ASP MVNO Hosted Solution billing and rating (Acquisition, Rating, Billing, Care, and Fulfillment) system that could rate virtually any type of service on Convergent Billing and Rating Services: one ubiquitous bill (Cellular, Internet, Local, Long Distance, Cable, & Mobile Commerce) and provide our clients with a Multiple Cellular Carrier Integrations feature rich and (System has integrated with most US based carriers) open system architecture. Prepaid / Post Paid / Multi Level Marketing Billing and Paris W. Holt Rating Support Technology Co-Founder Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  3. 3. Why Monolex Telecom Enablement systems Multiple service capabilities (cellular, Internet, VOIP, Cable, & banking) Powerful front end private label POS portals 100% automation 100% turnkey solution with full supplier integrations Complete billing flexibility (Prepaid / Post Paid / Hybrid) 99.999% uptime guarantee Rich data strategy (data application / MVNO custom apps) Multi level marketing billing support Complete payment gateways (B2B & B2C) Integrated mobile banking product set AFIDS (Anti Fraud and Intrusion Detection System) Open architecture using .NET SOAP XML interfaces MVNOs / MVNE s have a low cost and quick speed to market Flexible dealer / distributor support portals Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  4. 4. ASP Hosted Software Solution We put the Customer: Carrier MNO Networks simplicity back into the MVNO industry Fulfillment Mgmt Systems: mCASH Banking Suite: Monolex Systems by providing a truly Supplier Queue Processors: Admin Portals: turn key MVNO MVNO: MVNE: .NET APIs: Genealogy / Commissioning: centric eco system Your Reporting Module: Dealer Portal:to MVNOs such that Brand Billing & Rating Engine: Customer Service: they can bettersucceed in this ever Billing QA / Rev Assurance: Point of Sale Activation: changing and AFIDS Module: Data Application: dynamic industry. Hendrik Lamprecht B2C ILD Suppliers: Product Delivery: 3rd Party Fulfillment: Taxation: Supply Chain CEO Data App Supplier: B2C Bill Presentment: PIN Top Up: Business ACH: MVNO IN Network Srvc: Credit Check: B2C Check/Savings: Debit Card Processor: B2C IVR: Customer Service: B2C Credit Card: KYC ID Verification: Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  5. 5. IT Server and Security Architecture 5 Layered Security Infrastructure 1. Carriers secure data network 2. AES 256 SSL encryption protocols within SSL layer 3. Proprietary security code handshake 4. Proprietary data storage and retrieval processes. 5. Proprietary AFIDS (Anti Fraud and Intrusion Detection System) Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  6. 6. Implementing an MVNOMVNO 30 dayImplementation1. Business Consulting2. Contract3. MVNO Blueprint4. Graphics5. Pricing setup / config6. Distribution rules7. Carrier setup8. SSL / secure FTP9. POS setup / config10. Supplier set up11. Testing12. Beta Launch13. Full Launch Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  7. 7. MVNO Eco System / Supply Chain Taxation: Billsoft MNO Access via APIs: Example MVNO: Verizon / Sprint / AT&T Pricing / P&L Modeling: Business ACH: Monolex B2B Access to NACHA Ø Sales Phone / Product Delivery: Ø Marketing USPS / UPS Marketing Strategy: B2C Credit Card Process: Monolex First Data B2C IVR: InContact Sales Strategy: B2C Check / Savings Proc: Monolex Teledraft MVNO IN / HLR Services: Elephant Talk Business Development: PIN Top Up: Monolex Epay / Blackstone / Blackhawk Data App Supplier: Ø Supplier Selection Holt Enterprises Ø Pricing Negotiations Product Development: 3rd Party Fulfillment: Ø Integration Monolex WSA Ø Testing B2C ILD Suppliers: VC Ø Continuous Improvement Mobile Commerce Strategy: Shared / Dedicated Call Ctr: Monolex Internal Group B2C Bill Presentment: OSG Credit Check: Equifax Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  8. 8. Monolex MVNE Software Suite Modules SQP- Supplier Queue Processors: Admin Portals: Wireless Facility Carrier Net Ops Corporate, MVNE, & MVNO Client, PM Example MVNO: .NET APIs: Genealogy / Commissioning: POS, IVR, DMS, CMS, Data App, SQP ISO, Master Agent, & Agent Ø Sales Ø Marketing Reporting Module: Dealer Portal: Online, Secure FTP, SMS, & email Activate, Replenish, & Manage Cust. Billing & Rating Engine: CMS- Customer Member Services: Consumer, Corp, Multi Level Supp. CSR & End Consumer Self Care Retail / Wholesale Billing QA: POS- Internet Point of Sale: Ø Supplier Selection QA, Rev. Assurance, & Alerts Activate & Provision Ø Pricing Negotiations Ø Integration AFIDS Module Phone Data Application: Ø Testing Anti Fraud and Intrusion Detection Ø Continuous Improvement Systems Consumer Account management mCASH Functional Suite: FMS- Fulfillment Mgmt Systems: Prepaid Debit Card, B2B & B2C Mobile Inventory & Fulfillment mgmt Wallet, MCN, Data App, ILD Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  9. 9. POS- Internet Point of Sale: Activate & Provision Wireless POS- Internet Point of Sale1. Private Label2. Can completely customize look and feel3. Multi Lingual4. .NET infrastructure5. APIs available so client use existing system6. Completely integrated and automated with MNO Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  10. 10. POS- Internet Point of Sale: Activate & Provision Monolex POS- Internet Point of Sale1. Private Label2. Can completely customize look and feel3. Multi Lingual4. .NET infrastructure5. APIs available so client use existing system6. Completely integrated and automated with MNO Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  11. 11. POS- Internet Point of Sale: Activate & Provision Monolex POS- Internet Point of Sale1. Private Label2. Can completely customize look and feel3. Multi Lingual4. .NET infrastructure5. APIs available so client use existing system6. Completely integrated and automated with MNO Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  12. 12. POS- Internet Point of Sale: Activate & Provision Monolex POS- Internet Point of Sale1. Private Label2. Can completely customize look and feel3. Multi Lingual4. .NET infrastructure5. APIs available so client use existing system6. Completely integrated and automated with MNO Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  13. 13. CMS- Customer Member Services: CSR & End Consumer Self Care CMS- Customer Member Services (cellular)1. Customer self care and CSR version2. Trouble ticket creation, tracking, and process mgmt.3. Fraud protection / security levels4. Customer Satisfaction Index creation5. Built to be customer centric and to ensure reps can make sound business decisions Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  14. 14. CMS- Customer Member Services: CSR & End Consumer Self Care CMS- Customer Member Services (cellular)1. Customer self care and CSR version2. Trouble ticket creation, tracking, and process mgmt.3. Fraud protection / security levels4. Customer Satisfaction Index creation5. Built to be customer centric and to ensure reps can make sound business decisions Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  15. 15. CMS- Customer Member Services: CSR & End Consumer Self Care CMS- Customer Member Services (cellular)1. Customer self care and CSR version2. Trouble ticket creation, tracking, and process mgmt.3. Fraud protection / security levels4. Customer Satisfaction Index creation5. Built to be customer centric and to ensure reps can make sound business decisions Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  16. 16. Admin Portals: Corporate, MVNE, & MVNO Client, PM MVNO Admin Portal-1. Reporting / MIS2. Manage customers and trouble tickets3. Manage user access and security4. Monitor MNO transaction processing5. Create and manage genealogy and distribution6. Inventory mgmt. Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  17. 17. Admin Portals: Corporate, MVNE, & MVNO Client, PM MVNO Admin Portal-1. Reporting / MIS2. Manage customers and trouble tickets3. Manage user access and security4. Monitor MNO transaction processing5. Create and manage genealogy and distribution6. Inventory mgmt. Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  18. 18. Genealogy / B2B Commissioning: ISO, Master Agent, & Agent Genealogy / B2B Commissioning1. MVNOs can offer their distribution 5 tiered commissioning levels2. ISO, Master Agent, Agent, Dealer and one additional level which is usually assigned to employee3. System automatically pays different levels via B2B ACH with no transaction fees charged Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  19. 19. Genealogy / B2B Commissioning: ISO, Master Agent, & Agent Genealogy / B2B Commissioning1. MVNOs can offer their distribution 5 tiered commissioning levels2. ISO, Master Agent, Agent, Dealer and one additional level which is usually assigned to employee3. System automatically pays different levels via B2B ACH with no transaction fees charged Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  20. 20. Dealer Portal: Activate, Replenish, & Manage Cust. Distributor / Dealer PortalMVNOs distribution receivestheir own portal to:1. Activate customers2. Perform their own store level customer service3. Upload ESN / IMEIs4. Product training5. Real time reporting6. Manage employee logins7. Announcements Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  21. 21. Dealer Portal: Activate, Replenish, & Manage Cust. Distributor / Dealer PortalMVNOs distribution receivestheir own portal to:1. Activate customers2. Perform their own store level customer service3. Upload ESN / IMEIs4. Product training5. Real time reporting6. Manage employee logins7. Announcements Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  22. 22. Admin Portals: Corporate, MVNE, & MVNO Client, PM Professional Project Management Services1. Report and track bug and projects using a customized project management tool2. Assign priorities3. Manage not just technical projects but any projects relating back to MVNO related projects4. Link project updates in status to users email addresses Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  23. 23. SQP- Supplier Queue Processors: Wireless Facility Carrier Net Ops SQP- Supplier Queue ProcessorsMVNE / MVNO and evendistribution can viewsupplier job queues whichmonitor all transactions thatsystem is performing orneeds to perform:1. All queues should be 0 which means there are no pending transactions2. Provides trust and accountability in system operations Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  24. 24. FMS- Fulfillment Mgmt Systems: Inventory & Fulfillment mgmt FMS- Fulfillment Mgmt SystemsMVNE / MVNO and evendistribution can completetheir own end customerfulfillment:1. MVNEs / MVNOs / distributors can use this section to fulfill their own orders.2. Can be combined with a third party fulfillment provider3. Makes complete process paperless Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  25. 25. FMS- Fulfillment Mgmt Systems: Inventory & Fulfillment mgmt FMS- Fulfillment Mgmt SystemsMVNE / MVNO and evendistribution can completetheir own end customerfulfillment:1. MVNEs / MVNOs / distributors can use this section to fulfill their own orders.2. Can be combined with a third party fulfillment provider3. Makes complete process paperless Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  26. 26. Billing & Rating Engine: Consumer, Corp, Multi Level Supp. Billing and Rating EngineMVNEs can create any typeof rate plan for their MVNOs:1. Billing engine can bill for any type of service (pre and post paid)2. Addresses commissioning3. Attachment of features4. Family Plan Billing options5. Blackberry compatible Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  27. 27. Billing & Rating Engine: Consumer, Corp, Multi Level Supp. Billing and Rating Engine- Post Paid BillsPost paid billing and billpresentment are supportincluding:1. Enterprise Billing2. Family Plans3. Online Bill presentment along with paper billing via XML integration with OSG Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  28. 28. Retail / Wholesale Billing QA: QA, Rev. Assurance, & Alerts Retail / Wholesale Billing QASupplier integrationsincluding MNOs are rated aswell as customers. All levelscan review their paymentflow to ensure all paymentprocessing is correct:1. B2B NACHA Batch reconciliation2. Commission reconciliation3. Carrier Monthly Bill Reconciliation4. 3rd party supplier reconciliations Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  29. 29. .NET APIs: POS, IVR, DMS, CMS, Data App, SQP .NET APIs for systems integrationOver 120 .NET SOAP XMLAPIs which allows MVNOs touse an existing legacy billingsystem or create their ownsystem. APIs include:1. Activate / Deactivate2. Manage Customer3. mCASH Mobile Commerce4. System also generates rated or unrated CDRs for each MVNO and places them in a secure FTP site for MVNOs to pick up. Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  30. 30. Reporting Module: Online, Secure FTP, SMS, & email Custom Reporting Module1. MVNOs can create custom reports and or alerts and schedule them to run by: month, day, minute, or by trigger2. Reports can be sent to secure FTP site, email, SMS, or reports can generate system actions3. New reports can be created in hours not days. Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  31. 31. AFIDS Module Anti Fraud and Intrusion Detection Systems AFIDS Module (Anti Fraud and Intrusion Detection System)1. Extremely Proprietary module used to protect MVNOs against system penetration as well as MNO errors2. Involves AI type programming that allows the system to self monitor and actually evolve using sophisticated layers of intuitive reporting and self monitoring and self adjustment Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  32. 32. Phone Data Application: Consumer Account management Data Application Creation / Customization1. Compliant with 90% of all phones in the world2. Private label and customizable3. Allows MVNOs to deliver a rich and customizable data strategy4. Expanding to Android and Web 2.0 Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  33. 33. Mobile Commerce Functional Suite: Prepaid Debit Card, B2B & B2C Mobile Wallet, MCN, Data App, ILD Stored Value Payment Suite Monolex has 2 types of mobile commerce product suites customers can choose from and both link to its renowned cellular phone data application: 1. A simple private label PayPal type of service where customers can load money via cash, credit card, checking / Technology Premise: The future of domestic savings account, and PayPal and move money off their and international account to any checking / savings account, PayPal, or commerce will be receive cash at 66,000 participating retails locations across customers buying more the US. This type of account has no monthly fees attached goods and services with a mobile wallet linked to and customers can freely move money to other customers a stored value account. and purchase goods and services using their cellular phone. 2. Customers can also chose an optional feature to link their account to a prepaid debit card which will allow them to spend their funds on account anywhere Visa / MasterCard is offered as well take money out at any ATM world wide. Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  34. 34. POS- Internet Point of Sale: Activate & Provision Mobile Commerce POS- Point of Sale1. Private Label2. Can completely customize look and feel3. Multi Lingual4. .NET infrastructure5. APIs available so client use existing system6. Completely integrated and automated with MNO Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  35. 35. CMS- Customer Member Services: CSR & End Consumer Self Care CMS- Customer Member Services (mobile commerce) 1. Customer Information 2. Password / PIN mgmt. 3. Create Payment methods 4. Send money 5. Load money 6. Schedule loads and payments 7. Transaction history 8. Secure 9. Multi Lingual Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  36. 36. Mobile Commerce Functional Suite: Prepaid Debit Card, B2B & B2C Mobile Wallet, MCN, Data App, ILD Monolex Data App Functionality Suite 1. Bet Balance and Transaction history 2. Domestic and International money movement 4. Mobile Wallet (pending payments) 5. Load funds onto system via credit card, checking / savings, and cash 6. Move money off system via checking and savings, ATM, Visa / MasterCard 7. Works on 90% of all phones around the world Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  37. 37. Mobile Commerce Functional Suite: Prepaid Debit Card, B2B & B2C Mobile Wallet, MCN, Data App, ILD Mobile Wallet Product Suite Customer uses their phone to authorize Consumer buys goods Merchant transaction and services from processes Merchant w/ MTEL transaction using CASH simple API suite Applications: 1. Retail brick and mortar Merchant Benefits: Money is debited 2. Internet e-commerce from Customer s sales Merchant pays a fixed $.15 per transaction account and 3. Street Commerce credited to vs. 1.5% to 2.5% of 4. Government supply revenue merchant s account chain 5. Non manned vending Virtually eliminates bad machines debt and credit card theft 6. Charitable Donations 7. Request Money to Speeds up transaction multiple people Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  38. 38. Mobile Commerce Functional Suite: Prepaid Debit Card, B2B & B2C Mobile Wallet, MCN, Data App, ILD B2C Communications Suite1. Ability to customize the subject, message, and priority.2. Alter message type: text only, text and graphic message, call back button3. Segment customer base and tailor message to customer group4. Upload and manage your own coupons, advertisements, etc.5. Used to upgrade the mobile commerce data application6. Can be used to remind customers to pay bills or call customer service for an urgent issue that needs to be addressed Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  39. 39. Pricing / P&L Modeling: Monolex MVNO Pricing / P&L Proforma ModelingMonolex provides much morethan operational support.Monolex helps an MVNO:1. Create a detailed and accurate pricing model linked to a P&L financial model which help MVNOs model needed capital costs and better forecast profitability.2. Corporate valuations3. Churn management4. Rate Plan / Feature development Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  40. 40. Marketing Strategy: Monolex Marketing Strategy ConsultingMonolex also has a fullservice marketing departmentproviding MVNOs:1. Logo / corporate identity design2. Website design3. Collateral Creation4. mCASH Card design5. Advertising design and promotional development6. Actual marketing strategy and implementation Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  41. 41. Sales Strategy: Monolex Sales Strategy ConsultingSales Strategy:1. Tutorials on how to increase sales2. Introduction to distribution partners3. Tutorials on how to decrease churn and increase customer satisfaction No4. Research & Development on new Experience products and services to keep MVNOs on the cutting edge and provide more value to the end Industry consumer. Experience Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  42. 42. Business Development: Monolex Business Development Learning is an active process. We learn by doing.. And only knowledge that is used sticks in your mind.Monolex has a very large Dale Carnegieglobal network of businesscontacts to provide its MVNOclients:1. Increased distribution2. Top up locations3. New products and service partners4. Supplier relationships5. Business troubleshooting6. Mobile Commerce / Mobile Payments Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  43. 43. Product Development: Monolex Product Development / Customization MarketMonolex prides itself onhelping its MVNO / MVNE Need Distributionclients customize the system Channelto support new functionalityand has developed a timetested process to introducenew code quickly and costefficiently:1. Business requirements creation2. Client approval Core Systems3. Coding Infrastructure4. Testing and approval5. Production beta launch6. Production wide scale launch Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  44. 44. Mobile Commerce Strategy: Monolex Mobile Commerce Strategy ConsultingMonolex now has the ability toprovide its clients a completesuite of consulting services onhow to better utilize andintegrate a mobile wallet on itsexisting core business:1. Mobile Wallet2. Prepaid Debit Card3. mCommunications4. Payroll5. eCommerce strategies6. Mobile phone application Mission: To enable its clients to offer their and expanding consumers payment solutions where they can functionality to enhance core business units manage their money and purchases good and services via their mobile phone. Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  45. 45. Product Road Map Addition of full turnkey switched based VOIP servicesMonolex is constantlyinvesting a great deal ofcapital into R&D. The product International Expansion with European and Southroad map can be divided into American MNOs5 distinct categories:1. Globalization Internationalization of Code2. Mobile Commerce product suite3. Technology evolution Generation 2 of its Mobile Commerce Program and expansion inclusive of MCN international money movement4. Addition of new products and services to bundle on 1 ubiquitous bill Expansion of its Data application to Windows5. System feature Phone 8. enhancements Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
  46. 46. Next Steps:1. LOI Creation / Execution ONE VISION2. Contract Creation / ONE SYSTEM Execution ONE TEAM3. Client fills out Implementation Manual4. Address and scope any needed custom development work5. Client set up, coding, and configuration6. 30-45 day Launch Cycle for pilot launch7. Client Acceptance8. Full Production Launch9. Continuous feedback and development loop Where Technology andEnablement Services: MVNO : MVNE : Mobile Commerce MVNO : MVNE : Mobile Commerce Values Unite
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