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Michael Sullivan, IBM - Smarter Water for Smarter Cities
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Michael Sullivan, IBM - Smarter Water for Smarter Cities


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  • 1. Michael Sullivan Director of Business Development, IBM Smarter Water ManagementSmarter Water Management:Using IT and Advanced Analytical Tools to Better ManageWater Availability, Quality, Delivery, and ConsumptionCanadian Water Summit June 14, 2011 © 2010 IBM Corporation
  • 2. Agenda Defining Smarter Water Management Smarter Water Examples from around the World Lessons Learned Questions and Answers2 © 2010 IBM Corporation
  • 3. The need for progress in the way we manage water is clear6x 45%Increase in global water usagesince the 1900s; twice the rateof human population growth. 1.1 Up to 45% of water is lost due to leaks in an aging water infrastructure around the world. billion The number of people that10,855 do not have access to safe water according to The World Bank. 2/3 Two thirds of the worlds population is projected to Estimated liters of water it face water scarcity by takes to make a pair of jeans. 2025, according to the United Nations..3 © 2010 IBM Corporation
  • 4. And unfortunately, Canada is plenty familiar with such challenges4 © 2010 IBM Corporation
  • 5. Cumulative infrastructure challenges in the next 25 years5 © 2010 IBM Corporation
  • 6. INSTRUMENTED INTERCONNECTED INTELLIGENT We now have the ability People, systems and We can respond to changes to measure, sense and objects can communicate quickly and accurately, see the exact condition and interact with each and get better results of practically everything. other in entirely new ways. by predicting and optimizing for future events.6 © 2010 IBM Corporation
  • 7. What does it mean to be a Smart City or Region? Measuring, Monitoring, Modeling and Managing Sensing Metering Data collection Incentives  and  actions  to  change  behavior Incentives  and  actions  to  change  behavior Real Time Feedback  to  user  and  data  source;; Feedback  to  user  and  data  source;; Data Integration Data Integration Real Time Comparison of + Historical Data historical data, with newly collected data Data Modeling Data modeling and analytics to create + Analytics insights from data to feed decision support and actions Visualization Source: IBM Corporate Strategy + Decisions7 © 2010 IBM Corporation
  • 8. Smarter Water Management means enabling higher levels ofcollaboration and innovation across the entire water lifecycle A lot more data is Access to this Allowing us to become needed to fully information will ensure smarter in how we understand, model and consume and pay for predict how water flows rebuild existing water. around this planet from infrastructure, but to do it natural water sources, to better and smarter. how it is consumed; and Recycled/Treated what the impacts and dependencies are on Natural Raw Clean Sewage other resources. Water Water Water Consumers Treatment Sources Transport Supply8 © 2010 IBM Corporation
  • 9. Key Smarter Water Management Opportunities INTEGRATED WATER INTELLIGENCE RESOURCE Transforming huge volumes MANAGEMENT of data into actionable Build solutions that insights new era of water enable better management. coordination and collaboration across watersheds and political Smarter boundaries Water Management Opportunities INFRASTRUCTURE PRICING THE VALUE REVITALISATIONBuilding analytics that account Adding instrumentation for the full cost of water and new intelligence to the including associated energy, network to better maintain and using those insight to and optimize use of water driver behavior that better infrastructures with themanages the balance between end goal of avoiding larger water usage and water capital investment and availability. lower operating costs 9 © 2010 IBM Corporation
  • 10. Agenda Defining Smarter Water Management Smarter Water Examples from around the World Lessons Learned Questions and Answers10 © 2010 IBM Corporation
  • 11. SmartBay Management System Solution for Galway BayReal-time advanced analytics system developed inpartnership with Ireland Marine InstituteMarine research infrastructure of sensors andcomputational technology interconnected acrossGalway Bay collecting and distributing information on: coastal conditions pollution levels marine lifeStreaming real-time intelligence to allow betterdecision-support related to: Weather threats Pollution alerts Algal bloom prediction Rogue waves, etcThe monitoring services, delivered via the web andother devices, benefits tourism, fishing, aquaculture Adapted from Smart Bay reference documentationand the environment11 See video at © 2010 IBM Corporation
  • 12. Smarter Water systems enablebetter collaboration & observatorynetworks Increased utilization of data from a variety of sources leads to improved overall operation and planning Streaming real-time intelligence to allow better decision-support Operator Chat Information backdrop to support efforts to balance water supplies, enable conservation & recycling, and enable system-level management Communication/outreach tool for the Public & diverse stakeholders12 © 2010 IBM Corporation
  • 13. Smart Bathing Water Quality Monitoring Project with Ireland EPA Developed in collaboration with Ireland EPA, the portal provides up to date information about bathing areas across the country. The map-based website, provides the latest information, supplied by local authorities, on compliance status with EU bathing water quality standards at the 131 designated bathing sites around the country. Anyone setting out for the beach will be able to log on and see the latest results of water quality along with details such as lifeguard availability, blue flag status, tides and weather forecast Bathing water quality data that is uploaded directly to the site by local authorities will be used by the EPA, to assess the overall compliance of a bathing area with EU standards, © 2010 IBM Corporation
  • 14. Smarter Water systems enable analytics for improved assetmanagement Optimized spatially sensitive scheduling of crews saves fuel while improving utilization Automated scheduling of work orders* drives up to 25% increase in work crew utilization and 10%-15% savings in Automated Scheduling transportation fuel costs 1800 1600 1400 Failure prediction enables targeted inspection and 1200 1000 800 600 replacement of assets 400 200 0 1 66 131 196 261 326 391 456 521 586 651 716 781 846 911 976 1041 1106 1171 1600 Reduces meter inspection cost by 30 to 50% by inspecting 1400 1200 1000 800 only defective meters while improving customer service and 600 400 200 0 Failure Prediction billing accuracy based on advanced usage anomaly 1 66 131 196 261 326 391 456 521 586 651 716 781 846 911 976 1041 1106 1171 detection analytics Usage Analysis and Customer Segmentation enable novel rate structures Adjusting the rate for top 0.05% of seasonal consumers by 5% to 15% would drive a potential revenue increase of over Customer Segmentation 5X - amounting to $3M - $10M / year14 © 2010 IBM Corporation
  • 15. Smart Levee Example IjkDijk Netherlands project to understand what this it breaks Multiple sensor types create a reference real- hydraulic pressure builds up until the levee bursts (last burst was October 2008). Also tests: Effectiveness of different sensor types and applicability to levee management Applicability of numerical models water management in densely built deltaic IBM is undertaking integration, working with TNO (NL Government scientific research continuous insight into the functional quality organization) of water management infrastructures will measurement and manual data processing15 © 2010 IBM Corporation
  • 16. Malta Smarter Management of the energy-water nexxus Mediterranean island 100% dependent on imported energy Water desalination a major driver of energy usage Solution: Focus on consumer behavior to maximize efficiency of energy (and water) use 250,000 residents with smart electricity and water meters Residents track energy use online and change consumption habits Metering Benefits Dynamic grouping for customer segmentation and pricing models Consumption and demand forecasting Complex logic for suspected leakage Dynamic identification of high or low consumption Alerting services for work crews and16 consumers © 2010 IBM Corporation
  • 17. Smarter Water system help optimize use of CSO/SSO existing infrastructureand better manage peak flowsBusiness Challenge Challenge Required a comprehensive real time monitoring system for combined and sanitary sewer overflow Lack of information to optimize operation and maintenance activities Leverage existing systems, investments and partnerships Solution Real-time information based on existing SCADA installation Visualized city map with color-coded trouble-spot indicators Flow, basement back-up probabilities, advanced 3rd party monitoring, real- time flow control all integrated into a single view17 © 2010 IBM Corporation
  • 18. Dubuque: Engaging Citizens to drive down consumptive use Present data in a simple, user-friendly form, game- based approach with behavior based incentives Strategy is to leverage information, alerts and insights to encourage change in behavior resulting in conservation and fixing of leaks Helped reduce water utilization by 6.6 percent and increased leak detection and response eightfold18 © 2010 IBM Corporation
  • 19. Smarter Water systems engage citizens as sensors and problemsolvers Exploration into using mobile devices to capture data participatory data gathering with many users data provides new opportunities for analysis Proof of Concept Collect simple environmental data about waterways Location (GPS) and time - stamped Water level, water flow, trash IBM Research developing app in consultation with the California Water Board and volunteer watershed groups © 2010 IBM Corporation
  • 20. Smarter Water management also means enabling integration withother city systemsIntegrating the most repeatablebest practice patterns toallow leaders to: IBM Intelligent Intelligent Leverage information across all Operations Operations Center city agencies and departments Center for Smarter Cities Anticipate problems and minimize the impact of disruptions Coordinate resources to respond to issues rapidly and effectively Sample Partner Ecosystem Enables leaders to incorporate third-party solutions20 © 2010 IBM Corporation
  • 21. Innovative leadership in Rio de Janeiro transformed city operations Initial focus - prevent deaths from annual flooding Expanded to manage all emergency response situations Analyzes weather, energy, building, transportation, & water data in real-time Nationwide adoption in advance of Olympics and World Cup Increasing efficiency in resource deployment, expanding early warnings to 48 hours, and coordinating all agencies in response21 © 2010 IBM Corporation
  • 22. Agenda Defining Smarter Water Management Smarter Water Examples from around the World Lessons Learned Questions and Answers22 © 2010 IBM Corporation
  • 23. Smarter Planet Progression PathUnique value realized 1 2 3 Value realized Mass application of community Leverage real-time data and insights and predictive analytics to Focus on integrated existing new instrumentation to fill water enable intelligent decision support data sources to enable information gaps, spot new and strategic risk management collaboration and increase patterns, and further increase innovation capacity innovation capacity23 © 2010 IBM Corporation
  • 24. Critical Success Factors Moving to Smarter Water Management will require far more collaboration Enable Smarter Water Management by design Drive open standards to improve connectivity24 © 2010 IBM Corporation
  • 25. uncover what is possible on a smarter planet. The world will continue to become smaller, flatter and smarter. We are moving into the age of the globally integrated and intelligent economy, society and planet. By systemically managing water and energy use, as well as carbon emissions, smart organizations will realize true sustainability while achieving real business benefits driving growth at the individual, organizational and population levels. real progress in our world.25 © 2010 IBM Corporation
  • 26. Thank you. Michael Sullivan © 2010 IBM Corporation
  • 27. For more information & materials Smarter Water Management Thought Leadership Smarter Water Management Solutions Home Page GIO Report on Oceans and Water IBM Water Management Pains Summary Report http://www- bm-water-pains-report-jan09.pdf27 © 2010 IBM Corporation