0
Working with and
Learning from Conflicts
on Campus:
What Mediators
Bring to the Table
A presentation by Bill Warters,
Depar...
Session Overview
• Mediation on Campus - History
• Types of Mediators
• The Mediation Process in Action
• Varying Approach...
Mediation on Campus
Thursday, March 24, 2011
Growth of Campus
Mediation*
* Does not include Law School based ADR clinics
0
50
100
150
200
250
300
1980 1985 1990 1995 2...
Campus-adr.org
Thursday, March 24, 2011
4 Options for Handling Conflict
# 1
# 2
# 3
# 4
developed by Ron Classen
persons in conflict
outside parties not
directly in...
Types of Mediators
• Social Network Mediators
• part of parties ongoing social network,
trusted friend, family member, rel...
Mediation Phases
✴1. Agree to mediate
✴ Set Ground Rules
✴2. Gather Points of View
✴ Uninterrupted Speaking Time
✴3. Focus...
Peer Mediation Journey
(c)SchoolMediationAssociates
Thursday, March 24, 2011
Stage Two
(c)SchoolMediationAssociates
Thursday, March 24, 2011
Helping Sam and Robert
•Tell Us - What is the problem from
your point of view?
Thursday, March 24, 2011
Stage 3
(c)SchoolMediationAssociates
Thursday, March 24, 2011
Stage 4
(c)SchoolMediationAssociates
Thursday, March 24, 2011
Stage Five
(c)SchoolMediationAssociates
Thursday, March 24, 2011
Two Basic Ideologies?
• Individualistic Ideology
• Sees the world as being made up of separate beings with
equal worth but...
Exploring the Different
Mediation Models
Thursday, March 24, 2011
Separating Positions
from Interests
Problem
Solving
Strategy
Thursday, March 24, 2011
Externalizing
the Conflict
photo by .pst
A Narrative
Mediation
Strategy
Thursday, March 24, 2011
Cares and Concerns
photo by davesag
An Insight
Mediation
Strategy
Thursday, March 24, 2011
Update on Recent
Developments in Higher
Education
Thursday, March 24, 2011
Mediation Tournaments
• There are now a number of different
negotiation and mediation-related
tournaments that students ca...
ASCA ADR Task Force
Forward Thinking
Thursday, March 24, 2011
Edited Volume - 2009
http://worldcat.org/oclc/320189910
Thursday, March 24, 2011
A Spectrum of
Options
Thursday, March 24, 2011
Book Giveaway!
Thursday, March 24, 2011
Upcoming SlideShare
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Working with and Learning from Conflicts on Campus: What Mediators Bring to the Table

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These slides are from an interactive session Bill Warters presented at Central Michigan University. It explores some learnings from Bill's work promoting mediation on college campuses.

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Transcript of "Working with and Learning from Conflicts on Campus: What Mediators Bring to the Table"

  1. 1. Working with and Learning from Conflicts on Campus: What Mediators Bring to the Table A presentation by Bill Warters, Department of Communication, Wayne State University Thursday, March 24, 2011
  2. 2. Session Overview • Mediation on Campus - History • Types of Mediators • The Mediation Process in Action • Varying Approaches to Mediation • Campus Conflict Intervention as a Continuum Thursday, March 24, 2011
  3. 3. Mediation on Campus Thursday, March 24, 2011
  4. 4. Growth of Campus Mediation* * Does not include Law School based ADR clinics 0 50 100 150 200 250 300 1980 1985 1990 1995 2000 2005 300 220 60 18102 Thursday, March 24, 2011
  5. 5. Campus-adr.org Thursday, March 24, 2011
  6. 6. 4 Options for Handling Conflict # 1 # 2 # 3 # 4 developed by Ron Classen persons in conflict outside parties not directly involved in conflict circle or oval is around the one(s) who have the ability to make the decision or cause something to be done their way x Mediator Thursday, March 24, 2011
  7. 7. Types of Mediators • Social Network Mediators • part of parties ongoing social network, trusted friend, family member, religious leader • Independent Mediators • no vested interest in dispute, not connected to parties, neutral • Authoritative Mediators • usually connected in some way, but more powerful than the parties, with a vested interest in the outcome - supervisor/boss Thursday, March 24, 2011
  8. 8. Mediation Phases ✴1. Agree to mediate ✴ Set Ground Rules ✴2. Gather Points of View ✴ Uninterrupted Speaking Time ✴3. Focus on Interests ✴ Look Beyond/Beneath Positions ✴4. Create Options ✴ Seek Mutual Gains ✴5. Evaluate Options ✴ Use Objective Criteria ✴6. Create an Agreement Thursday, March 24, 2011
  9. 9. Peer Mediation Journey (c)SchoolMediationAssociates Thursday, March 24, 2011
  10. 10. Stage Two (c)SchoolMediationAssociates Thursday, March 24, 2011
  11. 11. Helping Sam and Robert •Tell Us - What is the problem from your point of view? Thursday, March 24, 2011
  12. 12. Stage 3 (c)SchoolMediationAssociates Thursday, March 24, 2011
  13. 13. Stage 4 (c)SchoolMediationAssociates Thursday, March 24, 2011
  14. 14. Stage Five (c)SchoolMediationAssociates Thursday, March 24, 2011
  15. 15. Two Basic Ideologies? • Individualistic Ideology • Sees the world as being made up of separate beings with equal worth but different needs, human nature is to seek satisfaction of needs and desires through negotiation or self-help • Relational Ideology • Sees the world as being made up of people with diverse needs, desires and cultures who possess a common form of consciousness connecting them to each other via shared understandings Thursday, March 24, 2011
  16. 16. Exploring the Different Mediation Models Thursday, March 24, 2011
  17. 17. Separating Positions from Interests Problem Solving Strategy Thursday, March 24, 2011
  18. 18. Externalizing the Conflict photo by .pst A Narrative Mediation Strategy Thursday, March 24, 2011
  19. 19. Cares and Concerns photo by davesag An Insight Mediation Strategy Thursday, March 24, 2011
  20. 20. Update on Recent Developments in Higher Education Thursday, March 24, 2011
  21. 21. Mediation Tournaments • There are now a number of different negotiation and mediation-related tournaments that students can compete in Thursday, March 24, 2011
  22. 22. ASCA ADR Task Force Forward Thinking Thursday, March 24, 2011
  23. 23. Edited Volume - 2009 http://worldcat.org/oclc/320189910 Thursday, March 24, 2011
  24. 24. A Spectrum of Options Thursday, March 24, 2011
  25. 25. Book Giveaway! Thursday, March 24, 2011
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