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HRM

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MY human resource...

MY human resource...

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  • 1. HR MANAGEMENTOF “BARCLAYS MAURITIUS”<br />WARDA<br />AMIR<br />LAILA<br />TOQEER<br />SHAHZAD<br />
  • 2. <ul><li>British Financial Services Firm
  • 3. World-wide bank
  • 4. Founded in 1690
  • 5.  Ranked as the 25th largest company in the world
  • 6. Second largest Bank in United Kingdom
  • 7. The bank&apos;s headquarter is  in Canary Wharf, in London&apos;s Docklands.
  • 8. Worldwide, Barclays has over 4,750 branches in over 50 countries</li></li></ul><li>Barclays Mauritius:<br /><ul><li>3rd largest Bank in country
  • 9. Head office is in the country’s capital city, Port Louis
  • 10. Operating in Mauritius since 1919
  • 11. Barclays Mauritius serves more than 88,000 customers,
  • 12. Has 31 branches
  • 13. Range of banking services to retail and cooperate customers</li></li></ul><li>CORPORATE &amp; ORGANISATONAL CULTURE OF BARCLAYS MAURITIUS:<br /><ul><li>Aims at building close and long term relationship with its customers
  • 14. Based on understanding key issues in their worlds
  • 15. Excellent reputation over the past 80 years, based on high credit rating
  • 16. Our team strives to maintain a world class banking service
  • 17. Believe in “Working together”
  • 18. Meets the need of ever-changing needs of business clients both ,residents and non residents of Mauritius
  • 19. Corporate culture composed of three main departments namely:
  • 20. Corporate domestic
  • 21. International banking division
  • 22. Asset finance</li></li></ul><li>SERVICES:<br /><ul><li>Personal services include a range of current and savings accounts, foreign currency accounts, loans – including home loans and multi-purpose loans, credit cards, ATMs, and telephone banking.
  • 23. Business services include lending products, trade and export finance and many specialist services such as treasury, foreign exchange and capital markets capability. Barclays Mauritius is also present in the asset finance (leasing) business through the Barclays Leasing Company Ltd.</li></li></ul><li>Products::<br /><ul><li>Retail banking: everyday personal banking, including home loans and foreign currency accounts
  • 24. Corporate banking: business banking services, including loans, trade and export finance and foreign exchange
  • 25. Barclaycard: a range of international credit card facilities
  • 26. ONLINE/TELEPHONE BANKING</li></li></ul><li>RECRUITMENT AND SELECTION:<br />is designed to ensure that the right people are on the right jobs with right skills..<br />
  • 27. STAGES:<br /><ul><li>Job analysis by analyst(what, where...We Need!)
  • 28. Job description (scope ,duties, responsibilities)
  • 29. Person/job specification (physical and mental abilities)
  • 30. TYPES:
  • 31. Internal.
  • 32. External.
  • 33. INTERNAL SELECTION
  • 34. IJA (Internal Job Advert)</li></ul>ensures that job opportunities are advertised and circulated to all branches and offices.<br /><ul><li>“Promotion within”
  • 35. EXTERNAL RECRUITMENT
  • 36. Job advertisement
  • 37. Job centres
  • 38. Private Agencies
  • 39. Trade Unions</li></li></ul><li>SELECTION:<br />
  • 40. TRAINING &amp; DEVELOPMENT:<br />Barclays Bank PLC Mauritius has its own talent development initiative<br />On-job training<br />Off-job training<br />
  • 41. TRAINING WE PROVIDE:<br /><ul><li>Induction/orientation
  • 42. Job training
  • 43. Communication skills
  • 44. Training in attitude
  • 45. Training for promotion
  • 46. Problem-solving skills
  • 47. Mangerial training
  • 48. Diversity
  • 49. Healthy and safety
  • 50. Supervisory training
  • 51. Apprenticeship training
  • 52. Security training</li></li></ul><li>PERFORMANCE APPRAISAL SYSTEM :<br /><ul><li>Self appraisal
  • 53. Appraisal by peers
  • 54. Appraisal by Subordinates
  • 55. Individual employees are assessed for their performances
  • 56. Those employees who do not meet their target or whose performances are not up to the set standards are sent for further personal skills course.</li></li></ul><li>Appraisal Method:<br /><ul><li>Judgement of employees performance, behaviour inhis/her job
  • 57. Helps in decision making and control
  • 58. Where employees are doing good and where we need to improve
  • 59. Methods of Performance Appraisal
  • 60. Ranking by manager
  • 61. Gradin
  • 62. Rating scale(on which points are given for personal characteristics)
  • 63. Qualitative
  • 64. Quantitative</li></li></ul><li>Performance Appraisal Committee :<br /><ul><li>Judge the individual performances of the employees
  • 65. compare them with their previous performances &amp; compare them with the already set standards.</li></li></ul><li>Reward Management:<br /><ul><li>Financial
  • 66. Non-financial
  • 67. Pensions
  • 68. Promotions
  • 69. Achievements responsibility
  • 70. Personal Growth
  • 71. Photos in magazines,notice Board displays
  • 72. Thank you prizes</li></ul>Weekend Trips<br /><ul><li>Total reward
  • 73. Strategic Reward System</li></ul>(Considers:<br />External and Internal environments)<br />
  • 74. LEADERSHIP AND MANAGEMENT STYLE<br /><ul><li>Task oriented leadership
  • 75. A highly task-oriented leader focuses only on getting the job done, and can be quite autocratic.
  • 76. They will actively define the work and roles required, put structure in place, plan, organize and monitor.
  • 77. However, as task-oriented leaders spare little thought for the well-being of their teams, this approach can suffer many of the flaws of autocratic leadership, with difficulties in motivating and retaining staff.</li></li></ul><li>MANAGEMENT PRACTICES:<br />Methods or techniques found to be the most effective and <br />practical in achieving an objective (such as increasing profits, preventing or <br />minimizing pollution) while making the optimum use of the firm’s resources.<br /><ul><li>Operations management
  • 78. Quality of targets.
  • 79. Interconnections of targets.
  • 80. Performance management
  • 81. Performance tracking.
  • 82. Decision making.
  • 83. People management
  • 84. Interconnections of targets.
  • 85. Consequence measurement.</li></li></ul><li>Conclusion:<br />
  • 86. THANKYOU!<br />

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