A Best Practice of Enterprise 2.0:   the Photoviva Case Study.                  D. Consoli        University of Urbino “Ca...
AgendaAim of the presentationThe enterprise 2.0 modelThe case study PhotovivaConclusions
Aim of the paperTo present a Photoviva case study,a brand of a small company thatimplements the new model ofEnterprise 2.0
ENTERPRISE 2.0 MODEL
Enterprise 2.0 - Definitions“Enterprise 2.0 is the use of emergent social softwareplatforms within companies, or between c...
Features of Enterprise 2.0Keywords: sharing, collaboration and cooperation withall business stakeholdersNew ways to work: ...
New concepts 2.0- Prosumer (Toffler, 1980)- User Generated Content (UGC) (Strobbe et al.,2010)- Long tail (Anderson, 2006)...
Examples of companies 2.0-In Canadian manufacturer John Fluevog, customersparticipate actively and creatively in desinging...
Photoviva.it and Photoviva.comCustom iPhone and Smart Phone Cases                 Enterprise 2.0:  design, development, pr...
Enterprise 2.0“the customer an be involved in all processes:  design, production, testing and marketing”
Times person of the year2004            2005                       2006
Many 2.0 sites are authoring tools•   www.youtube.com•   www.facebook.com•   www.blogspot.com•   www.twitter.com•   www.fl...
Enterprise 2.0 in design: Mass Customization •livinglabs.mit.edu
www.photoviva.it
Create your cases
Create your cases
2.0: Development and Production
2.0 in marketing: Share on Facebook
2.0 in marketing: Share on Facebook
Customer care: Facebooks feedback
Customer care: Facebooks feedback
Customer care: Facebooks feedback
Art Cases and other partners
Art Cases and other partners
Art Cases and other partners
Art Cases and other partners
Parntership with other brands
Pubblic Relation and Blogs
Web Marketing 2.0• Partnership: www.eroticpink.com• Public Relation and Blog• Review http://www.iphoneitalia.com/photoviva...
Photovivawww.photoviva.itwww.photoviva.comwww.facebook.com/photovivatwitter.com/CoverPhotoviva
Thanks for your attentionDomenico Consolidomenico.consoli@uniurb.itWalter Del Preteinfo@e-leva.com
ConclusionsPhotoviva is a brand of a small company thatcontinually applies new and innovative ideas in thebusiness exploit...
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A Best Practice of Enterprise 2.0: the Photoviva Case Study

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These slides were created for our presentation of the paper at the IX Conference ITAIS Organization change and Information Systems, 28-29 September 2012. The article studies the Photoviva's system (http://www.photoviva.com) for creating users designed and customized iPhone cases and web 2.0 strategies used by the company. If you are interested in the complete article, it will be published in a volume by the German publisher Springer.

Le slide sono state create per la presentazione del nostro articolo durante la conferenza ITAIS Organization change and Information Systems a Roma il 28-29 Settembre 2012. L'articolo studia il sistema http://www.photoviva.it per progettare e personalizzare cover per iPhone e le strategie web 2.0 messe in atto dall'azienda. Se sei interessato all'articolo completo, sarà pubblicato in un volume edito dall'editore tedesco Springer.

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  • It is proposed a method to extract automatically the opinion of customers from collections of texts spontaneusly provided by customers, such as blogs. It is about the application of Automatic Reasonings techniques to evaluate if a textual opinion provided on a product has a positive or negative sense (or polarity), and to consider this opinion to improve the production. The research framework is within the sentiment analysis technique.
  • It is proposed a method to extract automatically the opinion of customers from collections of texts spontaneusly provided by customers, such as blogs. It is about the application of Automatic Reasonings techniques to evaluate if a textual opinion provided on a product has a positive or negative sense (or polarity), and to consider this opinion to improve the production. The research framework is within the sentiment analysis technique.
  • It is proposed a method to extract automatically the opinion of customers from collections of texts spontaneusly provided by customers, such as blogs. It is about the application of Automatic Reasonings techniques to evaluate if a textual opinion provided on a product has a positive or negative sense (or polarity), and to consider this opinion to improve the production. The research framework is within the sentiment analysis technique.
  • It is proposed a method to extract automatically the opinion of customers from collections of texts spontaneusly provided by customers, such as blogs. It is about the application of Automatic Reasonings techniques to evaluate if a textual opinion provided on a product has a positive or negative sense (or polarity), and to consider this opinion to improve the production. The research framework is within the sentiment analysis technique.
  • It is proposed a method to extract automatically the opinion of customers from collections of texts spontaneusly provided by customers, such as blogs. It is about the application of Automatic Reasonings techniques to evaluate if a textual opinion provided on a product has a positive or negative sense (or polarity), and to consider this opinion to improve the production. The research framework is within the sentiment analysis technique.
  • It is proposed a method to extract automatically the opinion of customers from collections of texts spontaneusly provided by customers, such as blogs. It is about the application of Automatic Reasonings techniques to evaluate if a textual opinion provided on a product has a positive or negative sense (or polarity), and to consider this opinion to improve the production. The research framework is within the sentiment analysis technique.
  • It is proposed a method to extract automatically the opinion of customers from collections of texts spontaneusly provided by customers, such as blogs. It is about the application of Automatic Reasonings techniques to evaluate if a textual opinion provided on a product has a positive or negative sense (or polarity), and to consider this opinion to improve the production. The research framework is within the sentiment analysis technique.
  • It is proposed a method to extract automatically the opinion of customers from collections of texts spontaneusly provided by customers, such as blogs. It is about the application of Automatic Reasonings techniques to evaluate if a textual opinion provided on a product has a positive or negative sense (or polarity), and to consider this opinion to improve the production. The research framework is within the sentiment analysis technique.
  • A Best Practice of Enterprise 2.0: the Photoviva Case Study

    1. 1. A Best Practice of Enterprise 2.0: the Photoviva Case Study. D. Consoli University of Urbino “Carlo Bo” W. Del Prete e-leva Itais 2012 Rome, September 28-29
    2. 2. AgendaAim of the presentationThe enterprise 2.0 modelThe case study PhotovivaConclusions
    3. 3. Aim of the paperTo present a Photoviva case study,a brand of a small company thatimplements the new model ofEnterprise 2.0
    4. 4. ENTERPRISE 2.0 MODEL
    5. 5. Enterprise 2.0 - Definitions“Enterprise 2.0 is the use of emergent social softwareplatforms within companies, or between companiesand their partners or customers" (McAfee, 2006).An Enterpise 2.0 is an organizational andtechnological model based on active participation ofall stakeholders (customers, suppliers, sponsors,business partners) in the sharing of internal andexternal knowledge.
    6. 6. Features of Enterprise 2.0Keywords: sharing, collaboration and cooperation withall business stakeholdersNew ways to work: open, bottom up and interconnectedCustomer involvement: customer can be involved in allproductive processes: design, development, production,testing and marketing.
    7. 7. New concepts 2.0- Prosumer (Toffler, 1980)- User Generated Content (UGC) (Strobbe et al.,2010)- Long tail (Anderson, 2006)- Market are conversations (Levine et al., 200)- Mass customization (Tseng, and Jiao,2001) (Kaplanand Haenlein, 2006)- Open Innovation (Chesbourg, 2003)- Peer-to-peer production (Tapscott and William,2006)- Crowdsourcing (Howe, 2006)
    8. 8. Examples of companies 2.0-In Canadian manufacturer John Fluevog, customersparticipate actively and creatively in desinging new models ofshoes.-The Mulino Bianco is available to listen any proposal on theconception of new biscuits. Ideas can be proposed and voted;the best one will be realized.-In the website "Fiat 500" (500 Wants You - www.fiat500.com)any consumer contributed creatively to the design of the newcar.-Lego (lego.com) is a good example of a company thatinvolves customers in developing a new line of robots “MindStorms”.
    9. 9. Photoviva.it and Photoviva.comCustom iPhone and Smart Phone Cases Enterprise 2.0: design, development, production and marketing
    10. 10. Enterprise 2.0“the customer an be involved in all processes: design, production, testing and marketing”
    11. 11. Times person of the year2004 2005 2006
    12. 12. Many 2.0 sites are authoring tools• www.youtube.com• www.facebook.com• www.blogspot.com• www.twitter.com• www.flickr.comWhat if we apply the same concept to the product design?
    13. 13. Enterprise 2.0 in design: Mass Customization •livinglabs.mit.edu
    14. 14. www.photoviva.it
    15. 15. Create your cases
    16. 16. Create your cases
    17. 17. 2.0: Development and Production
    18. 18. 2.0 in marketing: Share on Facebook
    19. 19. 2.0 in marketing: Share on Facebook
    20. 20. Customer care: Facebooks feedback
    21. 21. Customer care: Facebooks feedback
    22. 22. Customer care: Facebooks feedback
    23. 23. Art Cases and other partners
    24. 24. Art Cases and other partners
    25. 25. Art Cases and other partners
    26. 26. Art Cases and other partners
    27. 27. Parntership with other brands
    28. 28. Pubblic Relation and Blogs
    29. 29. Web Marketing 2.0• Partnership: www.eroticpink.com• Public Relation and Blog• Review http://www.iphoneitalia.com/photoviva-presenta-le-cover-personalizzate-di-san-valentino-331546.html Video Review http://www.youtube.com/watch?feature=player_embedded&v=erKaRY5dlpg• Contests http://apple.hdblog.it/2011/10/14/vincitori-contest-photoviva/
    30. 30. Photovivawww.photoviva.itwww.photoviva.comwww.facebook.com/photovivatwitter.com/CoverPhotoviva
    31. 31. Thanks for your attentionDomenico Consolidomenico.consoli@uniurb.itWalter Del Preteinfo@e-leva.com
    32. 32. ConclusionsPhotoviva is a brand of a small company thatcontinually applies new and innovative ideas in thebusiness exploiting the contribution of customers.Photoviva involves customers in the productiveprocess designing unique and personal covers bythe website.This small company implements inside advancedbusiness concepts: prosumer, co-production, masscustomization and open innovation.

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