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  1. 1. Win/Win Wali Memon1 Wali Memon
  2. 2. SUMMARY Win/Win is not a personality technique. It’s a total paradigm of human interaction. It comes from a character of integrity, maturity, and the Abundance Mentality. It grows out of high-trust relationships. It is embodied in agreements that effectively clarify and manage expectations as well as accomplishment. It thrives in supportive systems.2 Wali Memon
  3. 3. Six Paradigms of Human Interaction Win/Win Win/Lose Lose/Win Lose/Lose Win Win/Win or No Deal3 Wali Memon
  4. 4. Win/WinWin/Win seeks mutual benefits in all human interactions.Win/Win means that agreements or solutions are mutuallybeneficial.Win/Win is the belief that it’s not your way or my way; it’sa better way, a higher way. Wali Memon 4
  5. 5. Win/LoseWin/Lose states If I winyou lose.In Leadership style,Win/Lose is aauthoritarian approach.Win/Lose people areprone to use position,power, credentials,possessions, orpersonality to get theirway. Wali Memon 5
  6. 6. Lose/Win Lose/Win stands for no demands, no expectations, no vision. People who think Lose/Win are usually quick to please or appease. They seek strength from popularity or acceptance. Lose/Win people have little courage to express their own feelings and convictions and are easily intimidated by the ego strength of others. Wali Memon 6
  7. 7. Lose/LoseWhen two Win/Lose determine, stubborn, ego-invested individualsinteract-the result will be Lose/Lose.Both will Lose. Both will become vindictive and want to “get back” or “geteven,” blind to the fact that murder is suicide, that revenge is a two-edgedsword.Lose/Lose is the philosophy of the highly dependent person without innerdirection who is miserable and thinks everyone else should be, too. Wali Memon 7
  8. 8. Win People with the Win mentality don’t necessarily want someone else to lose. That’s irrelevant. What matters is that they get what they want. Win mentality thinks in terms of securing his own ends-and leaving it to others to secure theirs. Wali Memon 8
  9. 9. Win/Win or No Deal No Deal basically means that if we can’t find a solution that would benefit us both, we agree to disagree agreeably-No Deal. No expectations have been created, no performance contracts established.9 Wali Memon
  10. 10. Five Dimensions of Win/Win Character Relationships Agreements Structure and Systems Process Wali Memon 10
  11. 11. Three Parts of Character Integrity – Making and keeping meaningful promises and commitments. Maturity – The balance between courage and consideration. Abundance Mentality – The paradigm that there is plenty out there for everyone.11 Wali Memon
  12. 12. Relationships The trust, the emotional bank account, is the essence of Win/Win without trust, we lack the credibility for open, mutual leaning and communication and real creativity. Wali Memon 12
  13. 13. AgreementsFrom relationships flow the agreements that givedefinition and direction to Win/Win. They aresometimes called performance agreements orpartnership agreements. Wali Memon 13
  14. 14. Structure and Systems Win/Win can only survive in an organization when the systems support it. So often the problem is in the system, not in the people. If you put good people in bad systems, you get bad results.14 Wali Memon
  15. 15. Processes See the problem from the other point of view. Identify the key issues and concerns involved. Determine what results would constitute a fully acceptable solution. Identify possible new options to achieve those results. Wali Memon 15