Emotional intelligence             key to stress management                                 Wali Memon1   Wali Memon
EMOTIONALINTELLIGENCE    • Emotional intelligence (EI) commonly      known as EQ has become a wide spread      interest to...
IQ and EQ• Earlier it was believed that people with high IQ  could alone become successful in personal,  academic, family ...
One of the definition of EI• “ An interrelated set of abilities that  allow an individual to recognize use  and regulate e...
Approaches    Salovey & Mayer         • Identifying emotions         • Using emotions         • Understanding emotions    ...
Approaches        Goleman•       Self-awareness -Knowing our own emotions•       Self-management -Managing our own emotion...
EMOTIONAL INTELLIGENCE MODEL7   Wali Memon
Approaches  Bar-on       • Intrapersonal skills       • Interpersonal skills       • Adaptability       • Stress managemen...
Self - Intrapersonal•       Self-awareness                         - feelings, values and goals etc• Self-confidence      ...
Social - Inter personal• Empathy        -active listening, understanding others point         of view,        reading non-...
Self management•    Mood management•    Self-motivation•    Dealing with setbacks•    Dealing with stress•    Managing you...
Managing others•    Maintain close relationships•    Motivating others•    Leading others•    Developing others•    Confro...
Elements of EI•    Emotion perception     identify one’s own emotional experiences, emotional experiences of others,     a...
Elements of EI• Emotion understanding       rich emotion knowledge base such as cause,       bodily sensation, expressive ...
Emotion regulation•    Emotional regulation involves persons attempts to influence which emotions     they have, how they ...
Emotion regulation1.    Situation selection      approaching or avoiding certain people, places or objects in order to    ...
Emotion regulation  3. Attentional deployment                       select and modify imagined situation  4. Cognitive cha...
•    Life is a series of experiences, each one of which makes us bigger, even though     it is hard to realize this. For t...
•    Beginning today, treat everyone you meet as if they were going to be dead by     midnight. Extend them all the care, ...
•    Smile at each other, smile at your wife, smile at your husband, smile at your     children, smile at each other - it ...
•    “When you listen with empathy to another person, you give that person     psychological air.”                        ...
• Freedman et al.: "Emotional Intelligence is a way  of recognizing, understanding, and choosing how  we think, feel, and ...
"Emotional Intelligence is essential to interpersonal and intrapersonal relationships at school, at home, and at work."   ...
•    "Like all learning, the development of emotional intelligence comes from     building new patterns in the brain. Thes...
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Emotional Intelligence

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Emotional Intelligence

  1. 1. Emotional intelligence key to stress management Wali Memon1 Wali Memon
  2. 2. EMOTIONALINTELLIGENCE • Emotional intelligence (EI) commonly known as EQ has become a wide spread interest to psychological research It was Salovey and Mayer, who first introduced the term emotional intelligence. • But it was popularized by Goleman with the publication of his influential book Emotional Intelligence in 1995 which appeared in the cover page of TIME2 magazine. Wali Memon
  3. 3. IQ and EQ• Earlier it was believed that people with high IQ could alone become successful in personal, academic, family and professional life. Many people with high IQ may be productive and ambitious but found to be cold and detached. People with EQ, even with average IQ have found to be more successful because they are social, empathetic and cheerful’. IQ is mostly determined by genetics and so it can not be changed drastically. 3 But EQ is mostly learned and people can Wali Memon be trained.
  4. 4. One of the definition of EI• “ An interrelated set of abilities that allow an individual to recognize use and regulate emotion in an efficient and productive manner, thereby allowing effective dealing with the environment” 4 Wali Memon
  5. 5. Approaches Salovey & Mayer • Identifying emotions • Using emotions • Understanding emotions • Managing emotions Salovey & Mayer: “We define emotional intelligence as the subset of social intelligence that involves the ability to monitor ones own and others feelings and emotions, to5 discriminate among them and to use this information to Wali Memon guide ones thinking and actions.”
  6. 6. Approaches Goleman• Self-awareness -Knowing our own emotions• Self-management -Managing our own emotions• Self-motivation - Motivating ourselves• Social awareness (empathy)- Recognizing other’s emotions• Social skills - Handling relationships 6 Wali Memon
  7. 7. EMOTIONAL INTELLIGENCE MODEL7 Wali Memon
  8. 8. Approaches Bar-on • Intrapersonal skills • Interpersonal skills • Adaptability • Stress management • General mood"People in good moods are better at inductive reasoning and creative8problemMemon Wali solving."
  9. 9. Self - Intrapersonal• Self-awareness - feelings, values and goals etc• Self-confidence - overcoming self doubt, assertivenes etc• Self-control - dealing with stress, emotion etc 9 Wali Memon
  10. 10. Social - Inter personal• Empathy -active listening, understanding others point of view, reading non-verbal cues• Motivation -taking initiative, inspiriting others, creative, persistant and commitment• Social competence -rapport building, minimizing conflict, influencing others, integirity 10 Wali Memon
  11. 11. Self management• Mood management• Self-motivation• Dealing with setbacks• Dealing with stress• Managing your time, energy, work• Avoid unwanted addictive behaviour 11 Wali Memon
  12. 12. Managing others• Maintain close relationships• Motivating others• Leading others• Developing others• Confronting others• Collaborating with others 12 Wali Memon
  13. 13. Elements of EI• Emotion perception identify one’s own emotional experiences, emotional experiences of others, and value attributed to objects• Emotional assimilation know how to use emotion to help shape judgment and behaviour. Hence emotion influencing information processing 13 Wali Memon
  14. 14. Elements of EI• Emotion understanding rich emotion knowledge base such as cause, bodily sensation, expressive modes and how the emotion functions interpersonally• Emotion regulation monitor and manage emotion in self and others to produce the desired out come in a given situation14 Wali Memon
  15. 15. Emotion regulation• Emotional regulation involves persons attempts to influence which emotions they have, how they experience and express these emotion "What really matters for success, character, happiness and life long achievements is a definite set of emotional skills - your EQ - not just purely cognitive abilities that are measured by conventional IQ tests." 15 -Daniel Goleman, Ph.D. Wali Memon
  16. 16. Emotion regulation1. Situation selection approaching or avoiding certain people, places or objects in order to influence one’s emotions1. Situation modification selected situation may be tailored so as to modify its emotional impact 16 Wali Memon
  17. 17. Emotion regulation 3. Attentional deployment select and modify imagined situation 4. Cognitive change selecting many possible meanings will be attached to given situation 5. Response modulation influencing these response tendencies once they have been elicited17 Wali Memon
  18. 18. • Life is a series of experiences, each one of which makes us bigger, even though it is hard to realize this. For the world was built to develop character and we must learn that the setbacks and griefs which we endure help us out in marching onward. – Henry Ford 18 Wali Memon
  19. 19. • Beginning today, treat everyone you meet as if they were going to be dead by midnight. Extend them all the care, kindness and understanding you can muster. Your life will never be the same again. - Og Mandino 19 Wali Memon
  20. 20. • Smile at each other, smile at your wife, smile at your husband, smile at your children, smile at each other - it doesnt matter who it is - and that will help you to grow up in greater love for each other. - Mother Teresa 20 Wali Memon
  21. 21. • “When you listen with empathy to another person, you give that person psychological air.” - Stephen R. Covey Tenderness and kindness are not signs of weakness and despair, but manifestations of strength and resolution. - Kahlil Gibran 21 Wali Memon
  22. 22. • Freedman et al.: "Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives."22 Wali Memon
  23. 23. "Emotional Intelligence is essential to interpersonal and intrapersonal relationships at school, at home, and at work." - McCown et al.23 Wali Memon
  24. 24. • "Like all learning, the development of emotional intelligence comes from building new patterns in the brain. These new patterns develop when we have experiences that we can link to background knowledge. The learning is integrated by experiencing cause and effect, and through practice." - Freedman et al. 24 Wali Memon

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