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Better Health, More Wealth, Sharp Mind – Choose Smart Living
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Better Health, More Wealth, Sharp Mind – Choose Smart Living

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Healthy, Wealthy and Sustainable

Healthy, Wealthy and Sustainable

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  • 1. Wali Memon CONCEPT OF HEALTHY, SUSTAINABLE ANDENTERPRISING COMMUNITIES Wali Memon walimemon.com 1
  • 2. Wali Memon‘In times of change it is the learners who inherit the future.Those who have finished learningfind themselves equipped to live in a world that no longer exists (Eric Hoffer) walimemon.com 2
  • 3. Wali Memon‘We have to abandon the idea that schooling is something restricted to youth. How can it be, in a world when half the things a man knows at 20 are no longer true at 40 - and half the things he knows at 40 hadntbeen discovered when he was 20’ (Arthur C Clarke) walimemon.com 3
  • 4. Wali MemonHere is Edward Bear coming downstairs now Bump BumpOn the back of his head, Behind Christopher Robin. It is, as far as he knows, The only way ofComing downstairs, But sometimes he feels, That there is another way, If only he could stop Bumping For a moment and Think of it. walimemon.com (Winnie-the-Pooh) 4
  • 5. ‘Health is more than the absence of disease. Wali Memon It is an optimum state of well being… Health is wholeness. It includes a sense of belonging to a community and experiencing control over one’s circumstances and fate… A healthy community is not a perfect place, but is in a dynamic state of renewal and improvement. It builds a culture that supports healthy life choices and a high quality of life… (Coalition for Healthier Cities and Communities) walimemon.com 5
  • 6. Wali Memon Healthy Communities A HEALTHY COMMUNITY IS ONE THAT IS ONTINUALLY CREATING AND IMPROVING THOS PHYSICAL AND SOCIAL ENVIRONMENTS, AND EXPANDING THOSE COMMUNITY RESOURCES WHICH ENABLE PEOPLE TO SUPPORTACH OTHER IN PERFORMING ALL THE FUNCTIO OF LIFE AND IN DEVELOPING THEMSELVES TO THEIR MAXIMUM POTENTIAL„ (Trevor Hancock and Len Duhn) walimemon.com 6
  • 7. Wali MemonSeven Pillars Of A Healthy Community Practices ongoing dialogue Generates leadership Shapes its future Embraces diversity Knows itself Connects people and resources Creates a sense of community (Healthy Cities and Communities Coalition, USA) walimemon.com 7
  • 8. SUCCESSFUL COMMUNITIES Wali MemonBuild on the strengths of local individuals,associations and institutions;Focus on specific actions and measurable resultsto improve community life;Promote participation by people of all races,genders, cultures and age groups;Ensure local decision making and ownership;Draw upon the resources of the whole community;Bridge all sectors to develop healthy children,families and communities, andShare experience and knowledge to promotecontinuous community learning.(ACCORDING TO PRIME MINISTERS YOUTH PATHWAYS ACTIONPLAN TASKFORCE 2001) walimemon.com 8
  • 9. Wali Memon EFFECTIVE COMMUNITIESeducate the community in the communitys business;view challenges as opportunities instead of seeingthemselves as victims;are open to diversity of citizen involvement and perspectivecreate opportunities for open, respectful community dialoghave leaders who listen more than they talk;are willing to share decision making;understand the concept of teamwork;aggressively work toward collaborative problem solvingand consensus building;seek win/win solutions to issues and problems;(The Oklahoma Community Institute) walimemon.com 9
  • 10. KEY CHARACTERISTICS OF SUSTAINABLE Wali Memon RURAL COMMUNITIES1. takes an integrated approach to creating a sustainable future;2. maximizes the use of its limited time and resources in areas that will y the greatest strategic benefits;3. develops plans that merge social and economic goals and build local c4. mobilizes the community around priorities;5. harnesses local support and attracts the outside resources needed to achieve its goals;3. use its critical mass of cooperating organisations to implement and ev locally based initiatives;7. has strong, inclusive and visionary leadership;8. encourages active participation, consultation and involvement for community well-being;7. supports local investment in education, training and lifelong learning;8. has access to positive and accurate information with which to evaluate in achieving goals.(NSW Premiers Department) walimemon.com 10
  • 11. Wali Memon LESSONS FROM HEALTHY, SUSTAINABLE AND ENTERPRISING COMMUNITIES1. Embraces change, shapes its future and engenders a sense of belief an expectation2. Focuses on the sustainable triple bottom line – economic viability, environmental integrity, and community well being3. Builds from the inside out4. Encourages broad based participation, social connectedness, inclusiveness and diversity of thinking5. Focuses on assets and capacities, not weaknesses and deficiencies6. Acts in a holistic, entrepreneurial and opportunity obsessive manner7. Continually renews and builds a diversified leadership base8. Acts strategically and commits to long term and continuous community dialogue, planning, action and evaluation9. Values collaboration, networking and clustering10. Champions passionate and entrepreneurial attitudes and behaviours walimemon.com 11
  • 12. Wali Memon No 1. UNDERSTANDS, ACCEPTS AND EMBRACES CHANGE‘WE CAN EITHER BE VICTIMS OF CHANGE OR WE CAN PLAN FOR IT, SHAPE IT, AND EMERGE STRONGER FROM IT. THE CHOICE IS OURS‟ (Sonaran Institute) „WE NEED TO ACCEPT CHANGE, AND MAKE IT OUR FRIEND‟ (Robert Theobald) walimemon.com 12
  • 13. Wali Memon ‘PROGRESS IS IMPOSSIBLE WITHOUT CHANGE AND THOSE WHOCANNOT CHANGE THEIR MINDS CANNOT CHANGE ANYTHING‟ (George Bernard Shaw)„AT EVERY CROSSING ON THE ROAD THAT LEADS TO THE FUTURE,EACH PROGRESSIVE SPIRIT IS OPPOSED BY A THOUSAND APPOINTED TO GUARD THE PAST‟ (Maurice Maeterlinck) walimemon.com 13
  • 14. Wali Memon „DESTINY IS NOT A MATTER OF CHANCE, IT IS A MATTER OF CHOICE.IT IS NOT A THING TO BE WAITED FOR,IT IS ATHING TO BE ACHIEVED‟. (WILLIAM JENNINGS BRYAN) walimemon.com 14
  • 15. Wali Memon NO 2. FOCUSES ON THE SUSTAINABLE TRIPLE BOTTOM LINEECONOMIC VIABILITYENVIRONMENTAL INTEGRITY;ANDCOMMUNITY WELL-BEING PEOPLE, PLANET AND PROSPERITY (THEME OF THE WORLD SUMMIT ON SUSTAINABLE DEVELOPMENT) walimemon.com 15
  • 16. Wali Memon„SUSTAINABLE COMMUNITIES ACHIEVE AND RETAIN IMPROVEMENTSIN THE QUALITY OF LIFE WITHOUT DIMINISHING THE QUALITY OF LIFE ENJOYEDBY OTHER COMMUNITIES, NOW AND IN THE FUTURE. (Lamont Hempen)„IN OUR EVERY DELIBERATION WE MUST CONSIDER THE IMPACT OF OUR DECISIONS ON THE NEXT SEVEN GENERATIONS‟ (Great Law of the Iroquois Indian Confederation) walimemon.com 16
  • 17. Wali MemonNO 3. BUILDS FROM THE INSIDE OUT ‘SU C C ESS I S A I N D JO ’ N SI E B (R ph For d) al ALL THE HISTORIC EVIDENCE INDICATES THAT SIGNIFICANT COMMUNITY DEVELOPMENT ONLY TAKES PLACE WHEN LOCAL COMMUNITY PEOPLE ARE COMMITTED TOINVESTING THEMSELVES AND THEIR RESOURCES IN THE EFFORT. THAT„S WHY YOU CANT DEVELOP COMMUNITIES FROM THE TOP DOWN, walimemon.com OR FROM THE OUTSIDE IN 17 (John McKnight, John Kretzmann, Mapping Community Capacity)
  • 18. Wali Memon „NO MATTER HOW MUCH MONEY IS SPENT, HOW MANY ELABORATE PROGRAMS ARE INITIATED, HOW MANY LAWS ARE PASSED OR HOW MANY PROFESSIONALS HIRED, THE EXPERIENCES OF YOUNG PEOPLE WILL NOT FUNDAMENTALLY CHANGE UNLESS INDIVIDUALS – PARENTS, YOUTH, NEIGHBOURS, FRIENDS, GRANDPARENTS, AND OTHERS – TAKE PERSONAL RESPONSIBILITY TOCONTRIBUTE TO THE HEALTHY DEVELOPMENT OF CHILDREN AND ADOLESCENTS IN THEIR COMMUNITY‟ walimemon.com (SEARCH INSTITUTE) 18
  • 19. Wali MemonNO 4. ENCOURAGES BROAD BASED PARTICIPATION, SOCIAL CONNECTEDNESS, INCLUSIVENESS AND DIVERSITY OF THINKING‘COMMUNITIES CAN OFTEN BE COMPARED TO AN AUSTRALIAN RULES FOOTBALL MATCH WHERE 30,000 PEOPLE WHO NEED THE EXERCISE WATCH 36 PLAYERS WHO DON’T’ (Peter Kenyon) ‘AS A RULE OF THUMB, INVOLVE EVERYONE IN EVERYTHING‟ walimemon.com (Tom Peters) 19
  • 20. Wali Memonerience in community building around the world Demonstra that neither the market nor government alone canenew disadvantaged Neighbourhoods, sustainable change are not possible unless communities become actively engaged as a partner in renewal. Participation can strengthen local democracy and improve social cohesion, thereby creating more sustainable communities. Participation can also improve the efficiency andffectiveness of service planning and delivery by building the perspective of service users into the design of Services.There is also growing evidence that active communities are more resilient and healthy.’ (Draft Victorian Neighbourhood Renewal Paper) walimemon.com 20
  • 21. Wali Memon THE IDEOLOGY OF INDIVIDUALISMTHERE IS NO SUCH THING AS SOCIETYTHERE ARE JUST INDIVIDUALS (Margaret Thatcher) walimemon.com 21
  • 22. Wali Memon PUTNAM’S CHALLENGE BEST REGION WORST REGION 1 day care centre for 1 day care centre for every 400 children every 12,560 children 1 family clinic for every 1 family clinic for every 15,000 persons 3,850,000 persons 60% unemployed Labour shortagewalimemon.com 22
  • 23. Wali Memon PORTRAIT OF A RESILIENT COMMUNITY A resilient community is one thattakes intentional action to enhance the personal and collective capacity of it’s residents and institutions to respond to, and influence the course of social and economic change. walimemon.com 23
  • 24. Wali Memon PORTRAIT OF A RESILIENT COMMUNITYCharacteristic 1: Leadership is diversified and representativeCharacteristic 2: Community leadership is visionaryCharacteristic 3: Community members are involvedCharacteristic 4: Community feels a sense of prideCharacteristic 5: People feel optimistic about the futureCharacteristic 6: Spirit of mutual assistance and cooperationCharacteristic 7: People feel a sense of attachmentCharacteristic 8: Community is self-reliantCharacteristic 9: Belief in and support for educationCharacteristic 10: Key community economic development functions are servedCharacteristic 11: Organisations have developed partnershipsCharacteristic 12: Employment is diversifiedCharacteristic 13: Major employers are locally owned walimemon.com 24
  • 25. Wali MemonCharacteristic 14: A strategy for increasing local ownershipCharacteristic 15: Openness to alternative economic activityCharacteristic 16: Community looks outside itself for resourcesCharacteristic 17: Community is aware of its competitivepositionCharacteristic 18: Community has a community economic development planCharacteristic 19: Citizens are involved in community vision andgoalsCharacteristic 20: On-going action towards community economic development goalsCharacteristic 21: Regular evaluation of progressCharacteristic 22: Organisations use the community economic development plan to guide theiractionsCharacteristic 23: A development approach encompasses all walimemon.com 25 population segments.
  • 26. Wali Memon CHARACTERISTICS OF A HEALTHY COMMUNITY Healthy UnhealthyOptimism, hope and we are in this together’ Cynicism"We can do it Nothing worksValue intangibles like vision and values Emphasis only on tangiblesConsensus building PolarisationCollaboration ConfrontationFocus on the future Debate the pastInterdependence ParochialismBroad community participation Few do everythingLeadership renewal Same old facesThink and act in long term Short term thinkingListening AttackingReconciliation Hold grudgesWin-win solutions Win-lose solutionsPolitics of substance Politics of personalityDiversity and involvement ExclusionChallenge ideas Challenge peopleProblem solvers Blockers and blamersView challenges as opportunities See themselves as victims walimemon.com 26
  • 27. Wali Memon BEGINNING IN 1970, ITALIANS ESTABLISHED ANATIONWIDE SET OF POTENTIALLY POWERFUL REGIONAL GOVERNMENTS. THEY WERE VIRTUALLY IDENTICAL IN FORM, BUT THESOCIAL,ECONOMIC, POLITICAL, AND CULTURAL CONTEXTS IN WHICH THEY WERE IMPLANTEDDIFFERED DRAMATICALLY RANGING FROM THE PRE-INDUSTRIAL TO THE POST-INDUSTRIAL AND FROM THE INERTLY FEUDAL TO THE FRENETICALLY MODERN. SOME OF THE NEW GOVERNMENTS PROVED TO BE DISMAL FAILURES INEFFICIENT ANDCORRUPT. OTHERS HAVE BEEN REMARKABLY walimemon.com 27
  • 28. CONTRARY TO OUR EXPECTATIONS, WE WERE Wali MemonUNABLE TO EXPLAIN THE DIFFERENCES ON THE BASIS OF SUCH OBVIOUS FACTORS AS PARTY POLITICS, AFFLUENCE OR POPULATION MOVEMENTS…THE HISTORICAL RECORDSTRONGLY SUGGESTS THAT THE SUCCESSFUL COMMUNITIES BECOME RICH BECAUSE THEY WERE CIVIC, NOT THE OTHER WAY ROUND.THE SOCIAL CAPITAL EMBODIED IN NORMS AND NETWORKS OF CIVIC ENGAGEMENT SEEMS TO BE A PRECONDITION FOR ECONOMIC DEVELOPMENT AS WELL AS FOR EFFECTIVE GOVERNMENT. CIVICS MATTERS‟ (ROBERT PUTNAM: MAKING DEMOCRACY WORK: CIVIC TRADITION IN MODERN ITALY) walimemon.com 28
  • 29. Wali Memon SOCIAL CAPITAL the fabric that holds the community together‘ (Robert Putnam) Features of social organization like networks,the quality and intensity of civic involvement, the level of trust and norms that exist between individuals and/or groups within a community, and which facilitate coordination and cooperation for mutual benefit. walimemon.com 29
  • 30. CIVIC ENGAGEMENT Wali MemonSOCIAL CONNECTEDNESS ‘The norms andINCLUSIVENESS networks of civil society that lubricateCOOPERATION cooperative action among both citizensMUTUALISM and their institutions’TRUST (Robert Putnam)RECIPROCITYCOLLECTIVE WELL BEINGVALUING OF INDIVIDUALwalimemon.com 30
  • 31. Wali Memon „WE ARE COMMITTED TO … STRENGTHENING THE FOUNDATIONS OF AUSTRALIA‟S CIVIC CULTURE. WE BELIEVE THAT SOCIALCAPITAL AND THE BUILDING OF NETWORKS OF TRUST AND UNDERSTANDING IN NATIONAL AND LOCAL COMMUNITIES ARE VITAL IF THESE COMMUNITIES ARE TO RESPOND TO THE CHALLENGES OF CHANGE.‟ (Prime Minister John Howard, Address to the World Economic Forum, 1998) walimemon.com 31
  • 32. Wali Memon ‘MUCH HARD EVIDENCE HAS ACCUMULATED THAT CIVIC ENGAGEMENT AND SOCIAL CONNECTEDNESS ARE PRACTICAL PRECONDITIONS FOR BETTER SCHOOLS, SAFER STREETS AND EVENHEALTHIER AND LONGER LIVES’ (Robert Putnam) walimemon.com 32
  • 33. Wali Memon DECLINE IN SOCIAL PARTICIPATION BETWEEN 1970 – 1997 IN USA (According to Robert Putnam)Attendance at public meetings dropped from 22% to 12%Participation in committee meetings dropped from 17% to 8%Decline of 60% in dinner parties – having friends over for dinner dropped from 14 times a year to 8 timesHaving a picnic went from 5 a year to 2 a year walimemon.com 33
  • 34. Wali Memon BY FAR THE MOST IMPORTANT FACTOR IN THE RATINGS OF SUCCESS WAS ‘How people feel about their community’ „VOLUNTEERING HAS CONSISTENTLY BEEN IDENTIFIED IN THESTUDY AS A CRITICAL FACTOR OF THE FUTURE SUCCESS OF RURAL AND REGIONAL COMMUNITIES. IT HAS BEEN THE SINGLE MOST IMPORTANT FACTOR IN PEOPLE FEELING GOOD ABOUT THEIR COMMUNITIES, AND HENCE WORKING FOR THEIR COMMUNITY‟S GREATER SUCCESS‟ __________________________________________________________ „YET THE RATE OF VOLUNTEERING IS DECLINING AT A TIME WHEN IT IS MOST NEEDED. OLDER VOLUNTEERS ARE BURNING OUT AND YOUNGER PEOPLE ARE BEING DISCOURAGED FROM PARTICIPATING BY THE PREVALENCE OF BARRIERS THAT MAKE THEM FEEL NEGATIVE ABOUT THEIR COMMUNITIES‟ (Regional Women‟s Advisory Council – „The Success Factors walimemon.com 34 Managing Change in Regional and Rural Australia‟)
  • 35. Wali Memon THE TWO MOST IMPORTANT FACTORS AFFECTING SAFETYPEOPLE KNOWING EACH OTHERPEOPLE ACTING TOGETHER(According to Jody Kretzmann) walimemon.com 35
  • 36. Wali Memon HEALTH DETERMINANTSPERSONAL BEHAVIOURS – what we eat, how much we drink, whether we smoke…SOCIAL RELATIONSHIPS – level and quality of contactwith friends, family, community…PHYSICAL ENVIRONMENT – where we live, what‟s in theair…ECONOMIC STATUS – employed / unemployed, level ofincome… walimemon.com 36
  • 37. Wali Memon PUBLIC HEALTH PRACTITIONERS GIVE MUCH ATTENTION TO SCREENING, IMMUNISATION, LIFESTYLE CHANGES, OR RISK-FACTOR MODIFICATION …. MILLIONS OF DOLLARS ARE COMMITTED TO ALLEVIATING ILL HEALTH THROUGH INDIVIDUAL INTERVENTION. MEANWHILE WE IGNORE WHAT OUR EVERYDAY EXPERIENCES TELLS US, IE, THE WAY WEORGANISE OUR SOCIETY, THE EXTENT TO WHICH WE ENCOURAGE INTERACTION AMONG THE CITIZENS AND THE DEGREE WE TRUST AND ASSOCIATE WITH EACH OTHER IN CARING COMMUNITIES IS PROBABLY THE MOST walimemon.com 37
  • 38. BEING SOCIAL AND INVOLVED IS Wali MemonGOOD FOR PERSONAL HEALTH Being involved with community groups and having strong social networks are as good for health as healthy food and exercise‟. (Department of Public Health, University of Flinders) „A 10% increase in overall trust across citizens leads to 0.6 fewer deaths per thousand people per year, or a one unit incrementin group membership leads to 0.83 fewer deaths per thousand people per year walimemon.com 38 (Kwachi et al)
  • 39. Wali Memon BERKMAN AND SYME (CALIFORNIA) FINDINGSPEOPLE WHO LACKED SOCIAL AND COMMUNITY TIES WERE MORE LIKELY TO DIE THAN PEOPLE WITH MORE EXTENSIVE CONTACTSJOINING A COMMUNITY GROUP CUTS IN HALF YOUR ODDS OF DYING NEXT YEARJOINING A COMMUNITY ORGANIZATION FOR FUN WAS BETTER FOR HEALTH THAN GIVING UP SMOKING walimemon.com 39
  • 40. Wali Memon UNIQUE CONTRIBUTION BY YOUNG WOMEN AND MEN Fresh perspectives Great collaborators Make the dollar stretch Passionate about issues, eg, environme sustainability Impatience Best know what other young people thin and want walimemon.com 40
  • 41. PARADIGM CHANGE REGARDING Memon Wali YOUNG MEN AND WOMENProblem Problem Solver Client Change Maker Recipient Co-ParticipantAt risk population Leadership assetto be dealt with to be cultivatedTomorrow‟s Part of today‟sLeaders Leadership teamAdult in the making A citizen todaywalimemon.com 41
  • 42. ONTARIO‟S FIVE PROMISES TO YOUNG MEN ANDMemon Wali WOMEN1.A healthy start (good nutrition, intellectual stimulatio2.An adult who cares (parent, neighbour, tutor, coach, relative, teacher, mentor).3.Safe places to learn and grow.4.The tools to succeed ( education, teamwork skills, analysis skills, communication skills).5.A chance to make a difference (learn about their own values by giving back and making a difference). walimemon.com 42
  • 43. Wali Memon NO 5. FOCUSES ON ASSETS AND CAPACITIES, NOT WEAKNESSES AND DEFICIENCIESEVERY LIVING PERSON HAS SOME GIFT OR CAPACITY VALUE TO OTHERS. A STRONG COMMUNITY IS A PLACE THAT RECOGNISES THESE GIFTS AND ENSURES THEY ARE GIVEN. A WEAK COMMUNITY IS A PLACE WHERE LOTS OF PEOPLE CANT OR DONT GIVE THEIR GIFT (John McKnight And Jody Kretzmann) walimemon.com 43
  • 44. Wali Memon ‘WHAT WE FOCUS ON BECOMESOUR REALITY. IF WE FOCUS ON WHAT IS WRONG OR WHAT IS MISSING, WE TEND TOSEE EVERYTHING THROUGH THAT FILTER OR FRAME.‟ walimemon.com (anon) 44
  • 45. Wali Memon Communities have deficiencies and needs Communities and it’s citizens have capacities and assetswalimemon.com 45
  • 46. Wali Memon ABCDASSET BASED COMMUNITY DEVELOPMENT ‘Every single person has capacities, abilities and gifts. Living a good life depends on whether those capacities can be used, abilities expressed and gifts given’ (John McKnight and Jody Kretzmann) walimemon.com 46
  • 47. Wali Memon TRADITIONAL COMMUNITY ABCD DEVELOPMENT Top down, outside in Inside out Weaknesses Strengths Deficiencies, needs Assets, opportunities Disabilities Abilities, capacities Silo provision Collaboration, Relationships, networking Consumers of services Producers of servic Dependence on outside Importance of Professional‟s community initiative And relationshipswalimemon.com 47
  • 48. Wali Memon „The root idea of community development is to identify local capacities and mobilisethem, which involves connecting people with capacities to other people, associates, institutions and economic resources.‟ (Jody Kretzman and John McKnight) walimemon.com 48
  • 49. Wali Memon WHAT IS APPRICIATIVE INQUIRY? Appreciative Inquiry (AI) is the cooperative search for the best in people, their organisations, their communities and the world around them. It involves systematic discovery of what gives a system “life” when it is most effective and capable. AI involves the art and practice of asking questions that strengthen an individual, a community or a system‟s capacity to heightenpositive potential. AI assumes that every living being and system has untapped, rich, inspiring accounts of the positive. Link this “positive change core” walimemon.com directly 49
  • 50. Wali MemonWE CAN ASK QUESTIONS IN TWOWAYS–1. What is wrong with our community? What problems can we fix? What are the needs of our community? What is broken?OR2. What are the strengths of our community? Share a time when you felt our community was at it‟sbest? What do you value most about our community? What is the essence of our community that makes it walimemon.com 50 unique and strong?
  • 51. Wali Memon IMAGINE KWINANA Is a community development process striving tofind ways to make Kwinana an even better place for all those that live and work in Kwinana. IMAGINE KWINANA aims to develop policies and activities based on the capacities, skills and assets of individuals and the community. They seek to connect these assets in ways that multiply their power and effectiveness. Their catch cry is ‘Bringing People Together to do the Things They Dream About.’ walimemon.com 51
  • 52. Wali MemonSOME CONSEQUENCES OF NEEDS AND DEFICIENCY FOCUS1. INTERNALISATION OF DEFICIENCY IDENTITY BY LOCAL RESIDENTS.2. DEPENDENCE ON OUTSIDE RESOURCES / PROFESSIONALS TO FIND AND FIX.3. OUTSIDE RESOURCES GO INTO „NEED‟ BOXES.4. FOCUSES ON „LEADERS‟ WHO MAGNIFY DEFICIENCIES.5. REWARDS FAILURES AND ABILITY TO „TALK-DOWN‟ COMMUNITIES.6. PERPETUATES DEPENDENCY AND HOPELESSNESS. walimemon.com 52
  • 53. Wali Memon ‘Perhaps most important in the whole asset mapping venture is not theoutcome of data within the mappings but the relationships built in the process. Asset mapping is a good way to rebuild communities one relationship at a time.’ The Connecticut Assets Network, Summer 1999 walimemon.com 53
  • 54. Wali MemonNO 6. ACTS IN A HOLISTIC,ENTREPRENEURIAL AND OPPORTUNITYOBSESSIVE MANNER „PEOPLE WHO ARE ONLY GOOD WITH HAMMERS SEE EVERYTHING AS A NAIL‟ (Abraham Maslow) „IF OPPORTUNITY DOESN‟T KNOCK, BUILD A DOOR” walimemon.com (Milton Berle) 54
  • 55. Wali Memon YEOVAL COMMUNITY HOSPITAL COOPERATIVE First Multi-Purpose Health Centre in NSWOrigins:Instigated by community (town population 550, districtpopulation 1,500) in 1989 when Government deemed hospitalnon-viable and decided to close itFollowing closure, 250 community members becamefoundation shareholders of a hospital and related healthand aged care service cooperative$100,000 raised locally walimemon.com 55
  • 56. Wali MemonToday:450 shareholderscooperative has spent $1m and is debt freeannual payroll of $1mLargest employer in community - 50 staffHas achieved a financial surplus every year except oneSource of incredible local prideCurrent Services:7 bed hospitalAccident and assessment room9 bed nursing home & 9 bed hostel8 bed special care unit for dementiaDay-care centrePhysiotherapyCommunity care packagesVolunteer ambulancesMeals on WheelsDoctors SurgeryX-ray facilities walimemon.com 56
  • 57. Wali MemonCASE STUDY BEECHWORTH BAKERYThe Bakery:Employs 70 people, and another 46 at ‘Beechworth BaEchuca’Turns over $3 million plus per yearTook $27,000 over the counter on one day (Easter SatuAttracts over 670,000 customers per yearOffers 260 productsSeats 300 customersHas won the most significant Regional Tourism Award i3 times walimemon.com 57
  • 58. Wali Memon TOM‟S RECIPE FOR BUSINESS SUCCESS1. LOVE HEARING THE TILLS RING2. PRACTICE POSITIVELY OUTRAGEOUS CUSTOMER SERVICE3. BANISH THE BLAND AND DARE TO BE DIFFERENT IN MARKETING4. RECOGNIZE, EXCITE AND EXTEND STAFF5. NETWORK AND CROSS PROMOTE WITH OTHER BUSINESSES walimemon.com 58
  • 59. Wali Memon NO. 7 CONTINUALLY RENEWS AND BUILDS A DIVERSIFIED LEADERSHIP BASE„Given the task of rejuvenating a region and the choice of $50 million, or $2 million and 20 committed local leaders,we would chose the smaller amount of money and the committed leaders‟ (McKinsey and Company (1994) Lead Local Compete Global: Unlocking the Growth of Australia‟s Regions) walimemon.com 59
  • 60. Wali Memon LEADERSHIP IS FUNDAMENTALLY ABOUT: CREATING FOCUSSING DIRECTING MAINTAINING ENERGY (GIBSON AND ASSOCIATES)„I HAVE NO DOUBT THAT IN THE FINAL ANALYSIS,THE ABILITY OF RURAL COMMUNITIES AND THEIR INDUSTRIES AND BUSINESSES TO SURVIVE,GROW AND DEVELOP, WILL DEPEND UPON THEIRWILLINGNESS AND SKILL TO IDENTIFY, ATTRACT, DEVELOP, RENEW AND RETAIN LEADERSHIP‟ (Peter Kenyon) walimemon.com 60
  • 61. Wali Memon NO.8 ACTS STRATEGICALLY AND COMMITS TO LONG-TERM AND CONTINUOUS COMMUNITY DIALOGUE,PLANNING, ACTION AND EVALUATIONE BEST WAY TO PREDICT THE FUTURE IS TO CREATE (Peter Ellyard) „IDEAS WON‟T KEEP. SOMETHING MUST BE DONE ABOUT THEM‟ (Alfred North Whitehead) walimemon.com 61
  • 62. Wali Memon TECHNIQUES FOR ENGAGEMENTPersonal contact / One to One interviewsSurveysStructured visitation interviewsFocus groupsDisplaysInformation sessions / Open houses / Open days /Telecentre access / Information hotlinesPrinted informationPublic meetings / ForumsPresentations to community groupsWorkshopsMedia invitationsCommunity liaison groups / Consultative Communities /Community think tanks walimemon.com 62
  • 63. Wali MemonPARTICIPATING GROUP TECHNIQUESBrainstormingNominal groupsDelphi techniqueForce field analysisValue mappingValue clarification walimemon.com 63
  • 64. Wali Memon SOME OTHER INTERESTING TECHNIQUESCommunity asset mappingAppreciative InquiryCitizen juriesStanding panels / Research panelsCommunity issues groupElectronic democracyFuture search conferences walimemon.com 64
  • 65. Wali Memon ‘SOONER OR LATER ALL THINKING AND PLANNING HAS TO DEGENERATE INTO WORK‟ (Peter Drucker)„A LITTLE KNOW FACT IS THAT THE APOLLO MOON MISSIONS WERE ON COURSE LESS THAN 1% OF THE TIME. THE MISSION WAS COMPOSED OF ALMOST CONSTANT MID COURSE CORRECTIONS. THAT‟S ALSO TRUE OF MOST BUSINESS AND COMMUNITY SITUATIONS‟ (James Belasco, Teaching the Elephant to Dance) walimemon.com 65
  • 66. Wali MemonUSE OF APPROPRIATE INDICATORS TO MEASURE AND MONITOR PROGRESS„IN THE LONG RUN, WHAT A COMMUNITY CHOOSES TO MEASURE, AND HOW IT IS MEASURED, HAS A TREMENDOUS IMPACT ON THE QUALITY OF LIFE‟ (North West Policy Center, Seattle, USA) „INDICATORS SHOULD BE EASILY UNDERSTOOD, RELIABLE, EASY/COST EFFICIENT TO COLLECT, INDICATIVE OF QUALITY AND QUANTITY AND RELEVANT TO STRATEGIC POLICY AND FUNDING DECISIONS‟ (Jenny Wills) walimemon.com 66
  • 67. Wali Memon NO. 9 VALUES COLLABORATION, NETWORKING AND CLUSTERINGRUE COLLABORATIONS ARE NOT JUST ABOUT ORKING TOGETHER AND DOING ESSENTIALLYTHE SAME THINGS – BUT RATHER THEY ARE ABOUT SETTING COLLECTIVE PRIORITIES, USING RESOURCES IN DIFFERENT WAYS,INCORPORATING DIFFERENT PERSPECTIVES‟ (Julie White, The Trillium Foundation) walimemon.com 67
  • 68. Wali Memon „IT‟S AMAZING HOW MUCH YOU CAN GET DONE WHEN YOU DON‟T CARE WHO GETS THE CREDIT‟ (Richard Hettrick) „THE REASON THAT ASTRONOMERS AROUND THE WORLD COOPERATE SO WELL TOGETHER IS THAT YOUCANNOTSTAND IN ONE PLACE AND SEE THE ENTIRESKY. WE CAN APPLYTHIS SAME PRINCIPLE TO COMMUNITIES,ORGANISATIONS AND DEPARTMENTS‟ (Unknown) walimemon.com 68
  • 69. CONSENSUS Wali Memon"A group decision (which some members may not feel is the best decision, but which they can all live with, support, and commit themselves not to undermine), arrived at without voting, through a process whereby the issues are fully aired; all members feel they have been adequately heard; in which everyone has equal power and responsibility and where different degrees of influence by virtue or individual stubbornness or charisma are avoided so that all are satisfied with the process". (M Scott Peck, in "A World Waiting to Happen) walimemon.com 69
  • 70. Wali MemonNO. 10 CHAMPIONS PASSIONATE AND ENTREPRENEURIAL ATTITUDES AND BEHAVIOURS FOSTERS: Dreaming Positive Mindset New Possibilities Experimentation Risk Taking New Thinking Opportunity Obsession walimemon.com 70
  • 71. Wali Memon„WHEN FACING A DIFFICULT TASK, ACT AS IF IT IS IMPOSSIBLE TO FAIL. WHEN GOING AFTER MOBY DICK, BRING ALONG THE TARTARE SAUCE‟ (author unknown) „AERODYNAMICALLY THE BUMBLE BEE SHOULDN‟T BE ABLE TO FLY, BUT THE BUMBLE BEE DOESN‟TKNOW IT, SO IT GOES ON FLYING ANYWAY‟ walimemon.com 71 (Mary Kay Nash)
  • 72. Wali Memon "A POSITIVE ATTITUDE IS THE OUTWARD MANIFESTATION OF A MIND THAT DWELLS PRIMARILY ON POSITIVE MATTERS. IT IS A MINDSET TIPPED IN FAVOUR OF CREATIVE ACTIVITY RATHER THANBOREDOM; JOY OVER SADNESS; HOPE OVER FUTILITY; A POSITIVE ATTITUDEIS THAT STATE OF MIND WHICH CAN BE MAINTAINED THROUGH CONSCIOUS walimemon.com 72 EFFORT".
  • 73. Wali Memon I THINK NEGATIVE PEOPLE SHOULD BE TAXED. THEY REQUIRE AN INCREDIBLEAMOUNT OF ENERGY. THEYRELIKE CORGIS NIBBLING AT YOUR ANKLES AND IM SURE THEY EXIST TO SHOW US THEDIFFERENCE BETWEEN HEAVEN walimemon.com 73
  • 74. Wali Memon NOWADAYS TOWNS ARE REALLY NOT SO DIFFERENT FROM BUSINESSES, THEY NEEDTO KEEP RECREATING THEMSELVES. NOT SO MANY YEARS AGO COUNTRY TOWNS WERESUBJECT TO GENERAL TRENDS. THEY WOULDALL DO WELL OR ALL DO BADLY. THE PICTURE IS NOW VERY UNEVEN. THE SUCCESSFULTOWNS ARE LIKELY TO BE DRIVEN BY PEOPLE WHO ARE PASSIONATE AND CREATIVE, WHO SEE AN OPPORTUNITY AND GO FOR IT. YOU NEED COMMUNITIES WITH A BIT OF GET UP AND GO SPIRIT. SOME HAVE IT, SOME DONT.‘ walimemon.com 74 (Roy Powell, Centre for Agricultural and Regional
  • 75. Wali MemonNATIONAL COMMUNITY BUILDING NETWORK (USA) EIGHT KEY PRINCIPLES  Integrate community development and huma services strategy  Forge partnerships through collaboration  Build on community strengths  Start from local conditions  Foster broad community participation  Require racial equity  Value cultural strengths  Support families and children walimemon.com 75
  • 76. FACILITATION Wali Memon "TO MAKE EASY, PROMOTE, HELP FORWARD AN ACTION OR RESULT, TO REMOVEDIFFICULTY, PROMOTE EASE OR READINESS WITH APTITUDE, DEXTERITY OR FLUENCY" (Dictionary definition) POSSIBLE ROLES OF A FACILITATOR Create an atmosphere of energy, excitement and optimism Demystify concepts, processes and strategies Optimise the knowledge and expertise of participating groups/individuals Broker experiences, models, methodologies, networks and resources that may be relevant. Encourage collaborative efforts between relevant groups andwalimemon.com networks 76
  • 77. Wali Memon‘Sometimes you just have to take the leap and build your wings on the way down’ (anon) If you want to build a ship, don’t round up people to gather wood and dish out work. But teach them the desire for the Wide endless ocean’ (Antoine De Saint Exupery) ‘If you think you are too small to be effective,you’ve never been in bed with a mosquito’ walimemon.com 77 (Anita Roddick)
  • 78. Wali Memon A man found an eagle‟s egg and placed it under a brooding hen. The eaglet hatched with the chickens and grew to be like them. He clucked and cackled, scratched the earth for worms, flapped his wings and managed to fly a few feet in the air. Years passed. One day the eagle, now grown old saw amagnificent bird above him in the sky; it glided in a gracefulmajesty against the powerful wind, with scarcely a movement of its golden wings. Spellbound the eagle asked – “Who‟s that?” “That‟s the king of the birds, the eagle,” said his neighbour.“He belongs to the sky. We belong to earth – we‟re chickens.” So the eagle lived and died a chicken for that‟s what he walimemon.com 78
  • 79. Wali Memon THE FUTURE IS NOT A PLACE TO WHICH WE ARE GOING,IT IS A PLACE WE ARE CREATING. THE PATHS TO THE FUTURE ARENOT FOUND, BUT MADE AND THE ACTIVITY OF MAKING THEMCHANGES BOTH THE MAKER AND THE DESTINATION. (John Schaar) walimemon.com 79
  • 80. Wali Memon Wali Memon walimemon.comwalimemon.com 80