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Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
Future of HR - Wali Zahid SHRM HR Conference v1
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Future of HR - Wali Zahid SHRM HR Conference v1

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Asian thought leader Wali Zahid's talk on Future of HR at an SHRM conference in Karachi, Pakistan

Asian thought leader Wali Zahid's talk on Future of HR at an SHRM conference in Karachi, Pakistan

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  • 1. The Future of HR Wali Zahid | ceo, Skill City bahrain SHRM Pakistan HR Conference Karachi Marriott: 22 October 2013 Skill City: Asian Answers… to Asian Questions skillcity.co
  • 2. Welcome! Skill City: Asian Answers… to Asian Questions skillcity.co
  • 3. Who’s Wali?  Asian businesses have known Wali for his 20-year work on business leadership and executive coaching  Leads the longest-running Train-The-Trainer program | 14th year | 16+ Asian locations | 1,000+ trainers  Taught MBA courses at IBA, ZABIST, CBM, UMT, IIU, Dow  Board/Advisory @ LCWU, Indus Valley, CBM, PSTD  At heart: a disruptor | challenging training efficacy, schooling, performance appraisal, leadership readiness Skill City: Asian Answers… to Asian Questions skillcity.co
  • 4. World’s first paper-free TTT Skill City: Asian Answers… to Asian Questions skillcity.co
  • 5. That’s us on web! Skill City: Asian Answers… to Asian Questions skillcity.co
  • 6. That’s us on FB! Like us  Skill City: Asian Answers… to Asian Questions skillcity.co
  • 7. Advising Nawaz Sharif govt  Was flown in to advise the new Nawaz Sharif government on turning around state-owned enterprises before the cabinet took oath! Skill City: Asian Answers… to Asian Questions skillcity.co
  • 8. Leads CEO leadership workshop Skill City: Asian Answers… to Asian Questions skillcity.co
  • 9. 2050 interview – Urdu Digest Skill City: Asian Answers… to Asian Questions skillcity.co
  • 10. CEO Summit with Shahbaz Sharif Skill City: Asian Answers… to Asian Questions skillcity.co
  • 11. At Pakistan Vision 2025 meeting Skill City: Asian Answers… to Asian Questions skillcity.co
  • 12. Two parts of talk 1. How disruptions are shaping the world 2. What it means for HR Skill City: Asian Answers… to Asian Questions skillcity.co
  • 13. Predicting the ‘future’ ‘Only a fool can predict future!’ Is that me? Quite a challenging task! Made a bit easy by multi-source windows Health warning: My views could be extreme, inconvenient, controversial, provocative!  Allah knows best (wallahu aalamu bissawab)     Skill City: Asian Answers… to Asian Questions skillcity.co
  • 14. How disruptions are shaping the world Part 1 Skill City: Asian Answers… to Asian Questions skillcity.co
  • 15. How disruptions are shaping world The world is connected today in ways that are shattering traditional concepts Skill City: Asian Answers… to Asian Questions skillcity.co
  • 16. Workforce today!  Boring Job clip Skill City: Asian Answers… to Asian Questions skillcity.co
  • 17. 1. Future world of work Year 2050: A world without offices Future Shock fame Alvin Toffler Skill City: Asian Answers… to Asian Questions skillcity.co
  • 18. ‘Work doesn’t happen at work’  Movement, led by Jason Fried talk at TED  M&M are two reasons: Managers & Meetings  So, we are not just talking about flexi-hours working, we are talking about homeworking (see WWF report on Future of Planet) Skill City: Asian Answers… to Asian Questions skillcity.co
  • 19. ‘Only 1 in 10 managers working’  Ghoshal: ‘Beware the Busy Manager’ research for HBR  Only 10% managers purposeful  Rest of managers: distracted (40), procrastinating (30), disengaged (20) Skill City: Asian Answers… to Asian Questions skillcity.co
  • 20. What are managers doing? High FOCUS Disengagement 20% Procrastination 30% Low Purposefulness 10% Distraction 40% ENERGY High Source: Bruch and Ghoshal, HBR Skill City: Asian Answers… to Asian Questions skillcity.co
  • 21. The 4-hour work-week movement Skill City: Asian Answers… to Asian Questions skillcity.co
  • 22. Employee engagement is lowest!  Gallup Engagement Index sows declining numbers every year  2013: disengagement costing the US $450$550 billion annually  China: only 6% engaged (2013)  India: only 8% engaged (2012) Skill City: Asian Answers… to Asian Questions skillcity.co
  • 23. Employee drivers ‘Meaning’ is the new money’ – HBR Skill City: Asian Answers… to Asian Questions skillcity.co
  • 24. Employee drivers…  Dan Pink, Drive: 3 drivers: autonomy, mastery, purpose. Money is not!  Punished by Rewards, Alfie Kohn  PRP (performance-related pay) is out! Skill City: Asian Answers… to Asian Questions skillcity.co
  • 25. Performance appraisal  A serious movement in place – led by WSJ / Guardian, Forbes, even HBS. Says:  ‘Don’t just redesign, scrap annual appraisals!’  Wali taught a PA 2.0 MBA course at CBM & Zabist during 2006-11, trying to develop alternatives to appraisal! Skill City: Asian Answers… to Asian Questions skillcity.co
  • 26. Forbes – scrap PA! Skill City: Asian Answers… to Asian Questions skillcity.co
  • 27. WSJ – scrap PA! Skill City: Asian Answers… to Asian Questions skillcity.co
  • 28. 2. HR supply chain – as we speak  Schools, colleges, universities  New recruits/ new employees Skill City: Asian Answers… to Asian Questions skillcity.co
  • 29. What is out  1. Motivated, disciplined employees (not made any more!) – Because of Gen Y autonomy needs 2. Training, knowledge, instruction (not effective!) 3. Degrees obsolete (Google HR boss - no GPA, no interviews!) 4. Schools & universities (replaced by MOOCS, Khan Academy, FutureLearn UK) Skill City: Asian Answers… to Asian Questions skillcity.co
  • 30. Gen Y’ers / Millennials Skill City: Asian Answers… to Asian Questions skillcity.co
  • 31. Gen Y employee experiences  Mass customization – everyone has a different need that needs to be met  ‘Managing your people as a workforce of one’ as Accenture calls it  Means: different strokes for different folks Skill City: Asian Answers… to Asian Questions skillcity.co
  • 32. End of teaching? Edudemic Skill City: Asian Answers… to Asian Questions skillcity.co
  • 33. Learning, not teaching! Wharton Skill City: Asian Answers… to Asian Questions skillcity.co
  • 34. End of college degrees: HBR Skill City: Asian Answers… to Asian Questions skillcity.co
  • 35. GPA & interviews useless: Google Skill City: Asian Answers… to Asian Questions skillcity.co
  • 36. Khan: Teacherless classrooms Skill City: Asian Answers… to Asian Questions skillcity.co
  • 37. KAS: Parent-Teacher Meeting  ‘Teachers are the biggest hurdle in student learning,’ KAS tells parents at Karachi PTM/2013 Skill City: Asian Answers… to Asian Questions skillcity.co
  • 38. MOOCs replacing unis Skill City: Asian Answers… to Asian Questions skillcity.co
  • 39. Free education globally Skill City: Asian Answers… to Asian Questions skillcity.co
  • 40. MOOCs rising Skill City: Asian Answers… to Asian Questions skillcity.co
  • 41. Even UK unis following! Skill City: Asian Answers… to Asian Questions skillcity.co
  • 42. 3. Technology  Cloud, wearable computing is changing everything – Google Glass, iWatch  Death of ERP (now open-source, SaaS, modular, smaller)  Tracking of productivity in real-time  End of office email, and all those cc’s! Skill City: Asian Answers… to Asian Questions skillcity.co
  • 43. End of ERP Skill City: Asian Answers… to Asian Questions skillcity.co
  • 44. Recruiting: Things at speed of life Earlier: Recruiting cycles used to take forever Now: End of CV hiring - social recruiting at runtime Tech to take over compensation, succession planning and training Automatic data collection and analytics Software that pre-interviews candidates The resume’s relevance fades, while visible portfolios rise More standardization and integration with applicant tracking systems (ATS)  More, earlier face-to-face conversations with video interviewing Source: David Spark        Skill City: Asian Answers… to Asian Questions skillcity.co
  • 45. What it means for HR Part 2 Skill City: Asian Answers… to Asian Questions skillcity.co
  • 46. Likely scenario: 3 things may happen 1. Some HR parts which have no efficacy are removed from the transaction/table 2. Some HR parts taken by technology/BPO – recruitment, training, productivity tracking, rewarding 3. Some parts will become line functions – engagement Skill City: Asian Answers… to Asian Questions skillcity.co
  • 47. What will HR do then?  Honest answer: We don’t know!  New roles (beyond HRBP) to emerge in a new era 1. Commercial acumen/ business-orientation! 2. HR as entrepreneur or innovator 3. Key role: Balancing technology and human touch 4. Managing Just-in-Time workforce capability Skill City: Asian Answers… to Asian Questions skillcity.co
  • 48. Questions?  This is draft version 1.  Future versions may take a different shape! Skill City: Asian Answers… to Asian Questions skillcity.co
  • 49. Thank you! Wali Zahid skillcity@live.com www.skillcity.co +92 300 820 1 88 9 +971 50 2 55 3 88 7 +973 3416 0522 Skill City: Asian Answers… to Asian Questions skillcity.co

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