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Art & Science
Why You Need Both To Build
Individual Donations To Your
           Charity

    Richard Nicholls
What we’re going to cover
•   Harnessing all your channels to ask
•   Using case studies
•   The process of making approaches
    a) Using a prospect report effectively
    b) Cultivating future support
    c) Meeting etiquette and getting appointments
•   Asking and making the most of the it
•   Asking at the right level and understanding tax
People...




            ...give to people
Key                                        Date        Last       Office
   Name      Type                  Project   Status     Goal
                      Contact                                   Expected     Action      Lead


                                                                             Invited
  Leading                          Spread
                        Mktg                                               them to our
   Super-    Comp.                  the      Identify   £25k    Dec 2013                 Kevin
                       Director                                              annual
  Market                           Warmth
                                                                              dinner


    Local
                                                                              Chair
     well                          Spread
                                                                            invited to
   known     Indiv.   Our Chair     the       Res       £5k     Dec 2013                 Kevin
                                                                               tour
   wealthy                         Warmth
                                                                             building
  bus. man

                      Awards
                                   Spread
  National             for All                                              Written
             Trust                  the       Ask       £5k     Dec 2013                 Rich
  Lottery               prog                                               app made
                                   Warmth
                      manager

  Gift Aid
                                   Spread
    on                                                                      Prepared
             Indiv.   Retail Mgr    the       Plan      £2.5k   Dec 2013                 Rich
  Donated                                                                   data set
                                   Warmth
   Goods




Build a prospect report
1 Use it everyday and keep it updated.


  2 Share it with senior staff every month – not once a year.


    Let your colleagues and associates help you to build it.
  3 Fundraising is a team sport.


  4 One fundraiser can only really manage 50 contacts.


  5 But every fundraiser should have 200 names on their list.



Five golden rules of prospecting
RESEARCH IN       UNDERSTAND
    DATA MINE
                        DEPTH          MOTIVATIONS

      Clients        Giving History       Socialite

                        Clubs &
  Gift Aided Goods                         Devout
                      Associations

   Policy Holders    Peer Networks    Affected by cause

    Campaigners



Ensure your report really is
your top list!
“By failing to prepare,
you are preparing to fail...”

...Benjamin Franklin (on higher level donors?)
  • The time and investment in an agreed, written
    approach plan is worth it for higher level individual
    donors
  • Don’t let your Chief Executive tell you they are too
    busy
  • Don’t fail to prepare your Chief Exec to be prepared
  • Make your brief stimulating – use photographs to
    bring your approach plans to life


Plan approaches
to high level donors
Common reasons for        Possible solutions      Example               Why?
 fundraisers not being
 able to engage a
 Prospect
 “Didn’t get a             Go back to your         President of Ford     People like being
 response to the           research and find a     Motor Company –       flattered!
 email or letter I sent”   connection that will    lecture to MBA
                           make your offer         students
                           more attractive.
 I got a response “but     Think creatively        See an equine         People want to
 the Chief Exec of the     about the               veterinarian in       experience new
 UK’s biggest              opportunities we can    action                opportunities
 supermarket chain is      present that people
 too busy to meet me”      do not ordinarily
                           have access to.


 We wrote to 5,000         People support          Letter comes from     Emotional
 people asking them        people or pets – find   their pet! Response   connection; future
 to support the            a different why of      rate becomes the      investment in their
 Animal Hospital           writing to them.        best ever seen        pets wellbeing
 appeal but only 25                                (25%!!!!)
 people supported
 (0.5%)



Art of Getting in!
DO                                DON’T
...observe etiquette from your     ...ever keep your mobile phone
emails/letter preparation to the   on – let alone actually use it.
meeting itself.

...prepare in terms of             ...wear inappropriate clothing.
appearance – show the person       The meeting is about the donor
you respect them giving you        – not you.
their time.
...arrive early.                   ...arrive late.
...listen. Match the donors        ...Do all the talking.
interests with your project.



Asking Do’s and Don’ts
•   Project Manager/Chief Executive/Service User to ask
    •   Fundraiser to attend – never ‘go solo’
    •   Use a Table of Gifts
    •   Let the donor know what their peers are giving
    •   Prepare in advance your naming and recognition policy
    •   Confirm with the donor their intentions
    •   after they have been expressed
    •   Prepare to be surprised
    •   Don’t be afraid to ask again
    •   Provide a donor charter
    •   Say thanks!


Higher level donors –
How to ask!
Gift Aid basic rate 25%
Higher Rate Tax Payers 40% or 50%
HRTP claim the difference back!
Give £100 (charity gets £125) claim back
either £25 or £37.50
The donation that cost you £75 or even
£62.50 gets the charity £125
Other tax breaks for companies and for
payroll
         SO DON’T UNDER ASK!!!!

Make the donation work
hard for your charity
Ask whenever you can
Keep asking!
• According to Webster's New Collegiate
  Dictionary, the definition of science is
  "knowledge attained through study or
  practice," or "knowledge covering general
  truths of the operation of general laws”

• According to Tolstoy, art must create a
  specific emotional link between artist and
  audience, one that "affects" the viewer.
  Thus, real art requires the capacity to unite
  people via communication
Age Cymru Spread the Warmth campaign starts
now finishes February and involves: ITV Text
Santa; Keep Well This Winter Guide; Age Cymru
Thermometers; Edwards Coaches partnership;
Bobble Day; Gala Dinner and Awards; Winter
Concert; Winter Warmer; Bilingual Christmas
Card range; Fill Me Til I Want no More
Collections; Choir practice; Cathedral Concert;
Raffle; Big Knit with Innocent Smoothies;
Information and Advice Guides; Energy
Insurance Promotion; Running Events; And
there’s more!

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Art and science: Why you need both to build individual donations to your charity

  • 1. Art & Science Why You Need Both To Build Individual Donations To Your Charity Richard Nicholls
  • 2. What we’re going to cover • Harnessing all your channels to ask • Using case studies • The process of making approaches a) Using a prospect report effectively b) Cultivating future support c) Meeting etiquette and getting appointments • Asking and making the most of the it • Asking at the right level and understanding tax
  • 3. People... ...give to people
  • 4.
  • 5. Key Date Last Office Name Type Project Status Goal Contact Expected Action Lead Invited Leading Spread Mktg them to our Super- Comp. the Identify £25k Dec 2013 Kevin Director annual Market Warmth dinner Local Chair well Spread invited to known Indiv. Our Chair the Res £5k Dec 2013 Kevin tour wealthy Warmth building bus. man Awards Spread National for All Written Trust the Ask £5k Dec 2013 Rich Lottery prog app made Warmth manager Gift Aid Spread on Prepared Indiv. Retail Mgr the Plan £2.5k Dec 2013 Rich Donated data set Warmth Goods Build a prospect report
  • 6. 1 Use it everyday and keep it updated. 2 Share it with senior staff every month – not once a year. Let your colleagues and associates help you to build it. 3 Fundraising is a team sport. 4 One fundraiser can only really manage 50 contacts. 5 But every fundraiser should have 200 names on their list. Five golden rules of prospecting
  • 7. RESEARCH IN UNDERSTAND DATA MINE DEPTH MOTIVATIONS Clients Giving History Socialite Clubs & Gift Aided Goods Devout Associations Policy Holders Peer Networks Affected by cause Campaigners Ensure your report really is your top list!
  • 8. “By failing to prepare, you are preparing to fail...” ...Benjamin Franklin (on higher level donors?) • The time and investment in an agreed, written approach plan is worth it for higher level individual donors • Don’t let your Chief Executive tell you they are too busy • Don’t fail to prepare your Chief Exec to be prepared • Make your brief stimulating – use photographs to bring your approach plans to life Plan approaches to high level donors
  • 9. Common reasons for Possible solutions Example Why? fundraisers not being able to engage a Prospect “Didn’t get a Go back to your President of Ford People like being response to the research and find a Motor Company – flattered! email or letter I sent” connection that will lecture to MBA make your offer students more attractive. I got a response “but Think creatively See an equine People want to the Chief Exec of the about the veterinarian in experience new UK’s biggest opportunities we can action opportunities supermarket chain is present that people too busy to meet me” do not ordinarily have access to. We wrote to 5,000 People support Letter comes from Emotional people asking them people or pets – find their pet! Response connection; future to support the a different why of rate becomes the investment in their Animal Hospital writing to them. best ever seen pets wellbeing appeal but only 25 (25%!!!!) people supported (0.5%) Art of Getting in!
  • 10.
  • 11. DO DON’T ...observe etiquette from your ...ever keep your mobile phone emails/letter preparation to the on – let alone actually use it. meeting itself. ...prepare in terms of ...wear inappropriate clothing. appearance – show the person The meeting is about the donor you respect them giving you – not you. their time. ...arrive early. ...arrive late. ...listen. Match the donors ...Do all the talking. interests with your project. Asking Do’s and Don’ts
  • 12. Project Manager/Chief Executive/Service User to ask • Fundraiser to attend – never ‘go solo’ • Use a Table of Gifts • Let the donor know what their peers are giving • Prepare in advance your naming and recognition policy • Confirm with the donor their intentions • after they have been expressed • Prepare to be surprised • Don’t be afraid to ask again • Provide a donor charter • Say thanks! Higher level donors – How to ask!
  • 13. Gift Aid basic rate 25% Higher Rate Tax Payers 40% or 50% HRTP claim the difference back! Give £100 (charity gets £125) claim back either £25 or £37.50 The donation that cost you £75 or even £62.50 gets the charity £125 Other tax breaks for companies and for payroll SO DON’T UNDER ASK!!!! Make the donation work hard for your charity
  • 16. • According to Webster's New Collegiate Dictionary, the definition of science is "knowledge attained through study or practice," or "knowledge covering general truths of the operation of general laws” • According to Tolstoy, art must create a specific emotional link between artist and audience, one that "affects" the viewer. Thus, real art requires the capacity to unite people via communication
  • 17. Age Cymru Spread the Warmth campaign starts now finishes February and involves: ITV Text Santa; Keep Well This Winter Guide; Age Cymru Thermometers; Edwards Coaches partnership; Bobble Day; Gala Dinner and Awards; Winter Concert; Winter Warmer; Bilingual Christmas Card range; Fill Me Til I Want no More Collections; Choir practice; Cathedral Concert; Raffle; Big Knit with Innocent Smoothies; Information and Advice Guides; Energy Insurance Promotion; Running Events; And there’s more!

Editor's Notes

  1. So we have our poster girl – now we need to use all our channels to recruit individual donations. Hence our Spread the Warmth campaign. But individual donors can mean more than money:- donations of time (to give out our themomemters and Keep Well This Winter guides); donations of coats and our celebrity e-bay auction. Individuals can organise their own Winter Warmer event; attend our STW Concert; or Dinner.