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Csc Company Profile

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CSC profile


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  • 1. COMPANY CSC iS a global leader in providing teChnology-enabled PROFILE buSineSS SolutionS and ServiCeS. July 2009
  • 2. Business Services Our Three Lines of Business Help Our Clients Succeed by Fully Leveraging the Value of IT in Support of Their Mission Business Solutions & Services Sector (BSS) • Industry-specific, technology-enabled business solutions • Industry-specific business process outsourcing (BPO) solutions • Consulting and systems integration • Software and systems development Managed Services Sector (MSS) • Secure IT management for applications and infrastructure – Applications portfolio management – Testing services – Remote infrastructure services – Networks, computing, and storage services – Mobility and end-user services North American Public Sector (NPS) • Program management and professional services • Systems integration • Range and base operations • Infrastructure services • Specialized engineering solutions and services Our Services Span the Globe Registered to conduct business in 61 countries. 90,000 employees worldwide csc company profile july 2009 | PaGE 1
  • 3. Industries and Solutions By design, our solutions portfolio meets our clients’ Solutions: most complex challenges. Whether it’s improving • Cloud Computing customer service, protecting information assets or • Credit Services achieving globalization — we bring business perspective, • Enterprise ERP Solutions decades of experience and practical ingenuity to every • Hosting Services engagement. Following are some of the industry groups • Legal Solutions we serve and the solutions we provide: • Managed Network Services • Management Consulting Industries: • Outsourcing • Chemical, Energy & Natural Resources • Risk Management & Claims • Financial Services • Security • Health Services • Service Oriented Architecture • Manufacturing/A&D • Supply Chain Management • Public Sector • Technology/Consumer o www.csc.com/services Innovation and Ingenuity Since 1968, when we created the Computer Sciences The leading edge Forum technology programs offer Institute, we’ve been at the forefront of educating CTOs and senior technologists opportunities to examine business professionals about technology. Today, our timely technology topics and explore innovative initiatives Leading Edge Forum (LEF) provides clients with access through CSC’s technology experts, alliance programs, to a powerful knowledge base and a global network of research centers and events. innovative thought leaders who engage business and IT Leaders on the current and future role of IT. By focusing o www.csc.com/lef on the realistic use of IT, the LEF helps clients understand the business implications of new technologies and takes CSC’s Centers of excellence provide companies with a practical, yet aggressive approach to the future. opportunities to explore and test state-of-the-art solutions with minimum upfront investment and maximum innova- The leading edge Forum executive program helps tion and results. organizations derive business benefit from IT through a retainer-based service that provides CIOs and senior o www.csc.com/lef business executives with access to research, topical conferences, information exchanges and advisory services. o www.lef.csc.com PaGE 2 | csc company profile july 2009
  • 4. Revenue by Lines of Business csc company profile july 2009 | PaGE 3
  • 5. Representative Client Engagements and Success Stories Italian Ministry of Interior IT harmonization strategy focused on flexible access to Italy’s Ministry of Interior and CSC have developed the right skills and resources for the business, high quality Europe’s most comprehensive document scanning and processes, and productivity and efficiency gains. biometric identification border control system to stem the tide of counterfeit documents. Since 2005, a CSC State Street team has been working with the ministry to build a State Street is the world’s leading provider of financial systems integration project called Sistema Informativo services to institutional investors. The employers and Frontiere (SIF) to help screen the growing number of administrators who comprise State Street Retiree Services visitors from Africa, Asia and the Middle East, where (SSRS) clients now have the option of self-managing — many counterfeit documents originate. The automated rather than outsourcing — their retiree data, demographic system uses a scanner and biometric technology to information and benefit payment processes. Plus Web, verify incoming documents. The technology is able to a new, enhanced front-end self-service capability was quickly check the admissibility of the document holder developed in conjunction with SSRS’s existing retirement to the Italian territory by verifying the authenticity of the benefits platform called Plus. It not only saves clients document presented while simultaneously performing money but also allows them the flexibility of insourcing, a criminal background check. outsourcing or co-sourcing arrangements. U.S. Naval academy State of Massachusetts A small satellite built by college students with our Massachusetts leads the United States in the electronic support carries big hopes for the use of nanotechnology prescribing of medication, and CSC-designed Rx Gateway in space. We’re playing a key role in the success of the is an important part of this success. Rx Gateway is a MidSTAR-1 satellite program, a U.S. Naval Academy proj- community utility that avoids errors and reduces costs ect that is producing some significant space milestones. by replacing paper, phone and fax-based prescription Groundbreaking experiments include the first application processes. It connects physician, insurance and pharmacy of nanotechnology in space. CSC used its long legacy computer systems via national and regional prescription of aerospace experience to help design and build the data delivery services, eliminating expensive point-to- technical core of MidSTAR-1, and the satellite’s technical point interfaces. Using Rx Gateway, doctors can see a set-up is remarkably simple. MidSTAR-1’s Linux-based patient’s drug history, avoid adverse drug events, pre- operating system communicates with a router on a scribe the least costly drug available through the patient’s ground station at the Naval Academy that picks up insurance, and route the prescription directly to the IP packets as if it were on a standard Internet-based patient’s pharmacy of choice. network. The simplicity of the standards-based design has also made the satellite a desirable platform for anglian Water conducting space experiments. With around six million industrial, commercial and domestic customers relying on its water and wastewater Zurich Financial Services services, Anglian Water places quality of customer service Zurich Financial Services is one of the world’s largest at the forefront of its strategy. To that end, Anglian Water insurance-based financial services providers, with tasked CSC to implement a major IT overhaul that would customers in more than 170 countries. For most of its see SAP rolled out across all of its core business processes. history, Zurich has delivered global success as a collection Not only would this bring radical and pioneering improve- of independent business units. By 2003, however, with ments to the company’s billing and customer service technology increasingly important to its business opera- operations, but would drive greater efficiencies throughout tions, that diversity was having a major impact on IT the company. efficiency and productivity. To meet its goal of achieving leadership in selected insurance markets, the company o www.csc.com/case_studies developed a new global business model and created a centrally coordinated global IT infrastructure. The new PaGE 4 | csc company profile july 2009
  • 6. Industry Insights To help our clients better achieve their business award-winning client magazines, to white papers, surveys, objectives, Our experts provide insights into some of the books, blogs and podcasts, we offer the latest thinking most timely technology and innovation topics. From our on IT trends and their impact on business. o http://www.csc.com/insights Awards and Rankings CSC has consistently ranked as one of the world’s top • Outsourcing Relationship Excellence, #1, FSO Knowledge global IT services companies and we have received Xchange (August 2008) numerous awards for achievements in business and technology. For example: • Large Business of the Year, U.S. Department of the Treasury (July 2008) • Independent Research Report Cites CSC as a ‘Leader’ in North American and EMEA SOA System Integration • Top Technology Provider, ACORD LOMA Insurance Services (May 2009) Systems Forum (June 2008) • Ranked #9 on Washington Technology Top 100 Federal • Top 3 Worldwide Green IT Outsourcer, Brown-Wilson Contractors (May 2009) Group (June 2008) • SAP Pinnacle Award for Global IT Outsourcing (May 2009) • Fortune 500 America’s Largest Companies, #170 (May 2008) • Uptime Institute Honors in Global Green 100 for 2009 (April 2009) • Fortune 500 Information Technology Services, #3 (May 2008) • Global Services 100. Ranked #4 in Best Performers: IT Services Category and #6 in Leaders: Human Capital • Leaders Quadrant, Magic Quadrant for Help Desk Development (March 2009) Outsourcing, Western Europe, Gartner (May 2008) • Leaders Quadrant, Magic Quadrant for Desktop • Leaders Quadrant, Magic Quadrant for Managed and Outsourcing Services (March 2009) Professional Network Service Providers, North America, Gartner (May 2008) • Leaders Quadrant, Magic Quadrant for Help Desk Outsourcing, North America (March 2009) • Top 100 Federal Prime Contractors, #9, Washington Technology (May 2008) • ‘Positive’ Vendor Rating From Analyst Firm (March 2009) • VARBusiness 500, North America’s Top Solution • Ranked #1 in BPO Contact Volume for Life Insurance, Providers, #4, VARBusiness (May 2008) Pensions and Annuities, Celent, BPO Report (December 2008) • Forbes Global 2000, #720 (April 2008) • Best-Practice Partner Award, APCQ (November 2008) • Leaders Quadrant, Magic Quadrant for Desktop Outsourcing Services, North America, Gartner • Best Technology Solution Provider, “Reactions” (February 2008) Magazine (October 2008) • Leaders Quadrant, Magic Quadrant for Help Desk • Leaders Quadrant, Magic Quadrant for Managed and Outsourcing, North America, Gartner (February 2008) Professional Network Service Providers, Worldwide, Gartner (August 2008) csc company profile july 2009 | PaGE 5
  • 7. CSC Officers Michael W. Laphen William L. Deckelman, Jr. Chairman, President and Chief Executive Officer Vice President, General Counsel and Secretary Michael J. Mancuso Randy E. Phillips Vice President and Chief Financial Officer Vice President, Corporate Development Donald G. DeBuck Nathan (Gus) Siekierka Vice President and Controller Vice President, Human Resources For more information. o www.csc.com/companyinformation Key Contacts Corporate Headquarters Media Relations Investor Relations Industry analyst 3170 Fairview Park Drive Richard Venn Bryan Brady Relations Falls Church, Virginia 22042 Manager Vice President Susan Pullin USA +1.310.615.3926 +1.703.641.3000 Vice President +1.703.876.1000 rvenn@csc.com bbrady1@csc.com +1.703.641.3456 generalinformation@csc.com spullin@csc.com Web site: www.csc.com (NYSE) Symbol: CSC CCCP09-06

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