Elearning Best Practices

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+ parwez 1 month ago
Thanks for this presentation
+ ccl115 3 months ago
very good and clear presentation. thank you.

Notes on slide 1

Here’s a collection of tactics and tips from w/ that will save you time and money, while improving your elearning results. We say w-slash. What we mean is, we’re w/you.

eLearning strategies simply have to be based on business goals, if you want real results. Those goals should be at the center of your target for each course. If they’re not...start over. All the information learners need to know to achieve those goals circles around the bullseye. But even more important than knowledge, are the the things learners need to practice. More times than not, it’s practice in making critical decisions...these are the ring right next to the bullseye.

Scope and process. I hate ‘em and I love ‘em. I hate ‘em because I’m just not a details guy. But we’ve learned that tieing down a detailed project scope, as a very first step, means no surprises later...and you gotta love that. Mid project, when when one of us, or someone on the client side, has a great idea...we can go back to the scoping document and see if it really fits. If it does, then we can estimate the impact in both time and costs, before we continue. It’s really the only way to control scope.

Next, plan for all of the steps in design and production. Make sure everyone knows and understands the timing and their responsibilities.

We recently re-engineered the entire elearning process for one of our clients and found we could save 20% of all our efforts...that’s like getting an extra day free...every week. And with the time and money we saved, we’ve been able to make sure that every course has 3D selling simulations. That really takes learning to the next level.

Making content modular...for instance, developing each page of a course as a unique Flash movie...makes editing, updating and reuse easy and inexpensive.

Reusing content is a great way to save time and improve results. For instance, you might incorporate natural language search into a technical course, making it easy for learners to return for specific reminders. Or take the feature/benefit content from many courses, to create a reference tool that works across an entire product line.

Repetition is an effective teacher, so it’s good to work that into your courses. But even with repetition, memories fade. Reprising assessments, in one way or another over time, can help keep learners on top of their game. As part of the process, remember to make it easy for them to get back to content for review.

Ever hear this one? Try. Fail. Try again. Fail better. I love that one! It’s a really good reminder that we learn best by doing. I mean, it is supposed to be elearning, not e-reading, right? Remember that elearning is a great way to practice making the critical decisions that lead to success. And if learners don’t have a chance to fail, they don’t really have a chance to learn, either. So design in failure...and the appropriate feedback. That’s immersive learning.

We humans are such social creatures that we even interpret sitting in front of a computer is a social experience. Characters that interact with learners take advantage of this and help to improve image, trust...and learning. Stanford University did a great study on this...you can find it in our blog...or email me and I’ll make sure you get a copy of it. The character you see here was developed using codebaby.

If each course has learning objectives, then your elearning program has objectives, too, right? Some are tangible and some are more ephemeral...but make sure you periodically survey learners to see how well you’re doing. It’s the only way you can get better at what you do.

If you see learning from the vantage point of the learner, you’ll naturally make them more successful. And the ROI on that is to build relationships of trust and commitment. For example, sales training needs to be about how to sell, not just about product features and benefits. Here you see survey results from over 600 sales managers. They told us, as a result of our courses sales people were...

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Michael Knowles Consulting, Inc. at Michael Knowles Consulting, Inc., favorited this 1 month ago
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Elearning Best Practices - Presentation Transcript

more than 10 elearning best practices
aim at business goals • Learning goals. must come from business strategy • Business goals are the bulls-eye. • What learners need the practice, and know, circle around to bulls-eye. www.wslash.net
scope & process • Spend time, up-front, to really scope the project...no surprises. • Managing process steps can cut your time by 20%...and that’s like getting an extra day for free, each week. www.wslash.net
make it modular • Modular content is ﬂexible and movable. • Less expensive to reuse. • Less expensive to update/edit. www.wslash.net
reuse your content • Create more than one way to access the same content (linear + search). • Re-bundle content with different organization (resource vs training). www.wslash.net
repeat & retest • Repetition in a course can be useful (www.brainrules.net) but memories fade. • Why not repeat assessments, later, when learners may have forgotten important content? www.wslash.net
practice, practice • Try. Fail. Try again. Fail better. We learn best by doing. • Immersive learning is simply practice. Practice making critical decisions within safe, simulated realities. www.wslash.net
avatars add impact • Characters bring the same social quality to elearning that the learner does. (Stanford study) • Increase in trust, image, social capital. • We like Codebaby (codebaby.com) www.wslash.net
measure what matters • Be speciﬁc about desired results and survey learners to measure your effectiveness. • Brand commitment, increased sales, greater customer satisfaction...? www.wslash.net
be learner centered • ROI is relationships of greater trust and commitment with your learners. • 94%...more likely to sell the client brand over other brands. • 98%...more able to recommend the right product for the customer. Not product training • 97%...better at overcoming objections to close the sale. ...sales training. • 8%...average increase in overall sales. www.wslash.net
rethink your LMS • Don’t suffer with an LMS that’s two sizes too big for your needs. • Too complicated and expensive...can create barriers to learning. • Search out second generation products like simpleLMS™, available May 1st. (www.simplelms.net) www.wslash.net
network & share • As the old saying goes, none of us is as smart as all of us. • Network...share what works for you. www.wslash.net
whatever it takes... We go where our competition won’t! Jack Pierce jack@wslash.net www.wslash.net 763-577-5995 or, 877-975-2741 x701 www.wslash.net