Mobile Delivery Solution By : Mobiz Infotech Pvt Ltd.
Requirement• Track Delivery personal on the field.• Receive data information from Delivery personal with location tag.• Push notifications for Delivery personal on field.• Reports generation via server (automatic report generation for monthly track of collection.• Generate delivery confirmation for backend server.
The Solution• The solution is a compilation of multiple application and Hardware working in strong coordination with each other.• The suit includes : • Android Based PDA. • Desktop Application. (For Call Center ) • Quality Check (QC) Application on web.(Handling logics related to service quality.(For Head Office) • Analyzer : Web reporting application.(for HR assistance) • PRESENTER :Presentation application that consolidates of all the information received and presents on an single screen.(Add-On)
Inventory Requirement• Android Based PDA.(for delivery personal)• Computer for each call center personal.• Dialer for Call Number• Internet connection for Web-service.• GPRS Enabled SIM cards for all PDA• Web Application for Call-Center• Mobile Application for PDA.
The PDA to be handled by Delivery Personal• - Form Full Touch 2.8 ” Resistive Screen• - GPS Yes• - WiFi Yes• - Internal Memory 150MB• - Expandable Memory Up-to 32GB• - GPRS/WAP/MMS Yes• - Battery Type 1280 mAh Li-ion Battery• - Talk Time Up-to 4 hours*• - Standby Time Up-to 10 days
Desktop Application 1• A simple application to receive order• Call canter agents can select options from drop down menu• Once user is registered on next call he just needs to tell his mobile number.
Screen ShotCustomer Details Order Details Mobile Number Drop Down Menu for All Items Name quantity Area Side Order Building Name House No. Type Any special Requirement Land Mark
The Desktop Application 2• The desktop application is implemented using VB.NET shall be available online on a web-service• Once order is punched Application shall present location of nearest Delivery Personal.• With location details like Name of delivery Guy, Status of delivery guy is also displayed• Call center then can allot the order to nearest Delivery personal and push the order details to his mobile phone.
Screen ShotThe Web Application for call center shall provide details real time about the field.
Quality Check App(QC)• The Application check all the data submitted and automatically analyses on desired criteria.• E.g. : time according to distance 30min time taken 1 hour server shall send a report of the Leak
Tracking Application• Track all the field agents real time• Also all the data submitted shall have a Geo-tag that shall have all the information related to the location where the entry was made with time and date.
Web-Reporting Application• Data uploaded is reflected through multi level graphs and filters over the web.• All the data can be exported into excel and viewed real time.• Data can be sent as email to report.
Flow Chart (Mobile Application) LOGIN ORDER Delivered Data Sent to NAME The Server Payment customer name Your AGENT CODE Address Received payment Location Select “xyz 123 Cash C abc” CardDelivery guy has He receives a push Application helps Confirm and send toTo Log-In his Notification with Navigate to location Server.details Order details Click C to confirm
Add-On• Bluetooth printer.• It can be connect to mobile application and print invoice.
Add-On• Mobile Payment Gateway• User can pay using credit/debit cards
Thank you For Information Contact Vishesh khurana : 9811550615 Email :email@example.com