0
Creating the Workplace of
Tomorrow

© 2013 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

1
© 2013 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

2
Sub-Optimized, under-utilized real estate assets
Inability Attract &
Retain Top Talent

© 2013 Cisco and/or its affiliates...
• Rapidly changing workforce demographics
• Evolution of “social contracts” between employees and companies
• Skills devel...
Creating a variety of workspace experiences that
are aligned to the activities being performed.
© 2013 Cisco and/or its af...
ABW

© 2013 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

6
Real
Estate
Savings

Productivity

Reduction
in Paper

© 2013 Cisco and/or its affiliates. All rights reserved.

Employee
...
Activity Based Working (ABW) relies on….
Workforce

Physical

Culture
Vision & Strategy
Change Management
Communication
HR...
What employees are looking for…
Work anywhere
and access everywhere

Personalizes my workspace

Senses where I am

Gives m...
Technology to drive Workplace transformation

Technology
drivers for ABW
success

© 2013 Cisco and/or its affiliates. All ...
Wi-FI

User / Customer
interaction – Virtual
reception / Signage

Immersive Video

Smart Meeting room &
personalised Space...
The Role of Technology
To “connect the disconnected” and blend the physical
and virtual workplaces.
To enable flexibility,...
© 2013 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

13
Collaboration Spaces

Personal Spaces

Common Spaces
© 2013 Cisco and/or its affiliates. All rights reserved.

Cisco Confi...
Private Meeting
Rooms
Formal Meeting
Rooms

Casual
Collaboration
Areas

Conference/Board

meeting rooms

Telepresence
Room...
The Smart+Connected Office

© 2013 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

16
The Smart+Connected Office
Improve meeting room management

Smart+Connected Meeting Spaces
Enable easy reservations and ef...
The Smart+Connected Office
Improve meeting room management

Smart+Connected Meeting Spaces
Enable easy reservations and ef...
The Smart+Connected Office
Improve meeting room management

Smart+Connected Meeting Spaces
Enable easy reservations and ef...
Remote Working

Hot Desking

Meeting Experiences

Productive Meetings

Smart WorkCentre Experience

© 2013 Cisco and/or it...
Cisco Smart+Connected Meeting Spaces
Reserve
Reserve rooms via Outlook, mobile
Kiosk, Digital signage, web app, IP phone
L...
Smart+Connected Personal and Meeting Spaces
Reserve / Schedule

Locate

Experience

• View office / cubicle space/ meeting...
Old Style

New Style

9- 5 in the office

Anytime, Anywhere work

Travel for meetings

Use collaboration tools

Individual...
FROM

TO

Underutilized Individually assigned
cubicles and offices

Inflexible assets & occupancy strategy
that have a “br...
Improve Employee Productivity
•

Equip employees with the right tools and systems
to collaborate and work better

Higher R...
Choice
• Work from anywhere
• Work on any device
Collaboration
• Easier to collaborate with colleagues
Experience
• Consis...
Measure and Optimize
• Space and real estate utilization
• Consumption of utility and facility services
• Reduce energy co...
Fit for Purpose,
Technology
Enabledworkspaces

Embedded
collaboration
capabilities

Attractive and
appealing for
visitors ...
Policy

Technology

Workspace Design

Connected Workplace
© 2013 Cisco and/or its affiliates. All rights reserved.

Cisco ...
Thank you.

© 2013 Cisco and/or its affiliates. All rights reserved.
© 2013 Cisco and/or its affiliates. All rights reserv...
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Activity based working

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Workspace transformation and Activity Based Working

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  1. 1. Creating the Workplace of Tomorrow © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
  2. 2. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
  3. 3. Sub-Optimized, under-utilized real estate assets Inability Attract & Retain Top Talent © 2013 Cisco and/or its affiliates. All rights reserved. Leaking Institutional Knowledge Gaps in Innovation and Responsiveness Inability to Leverage Agile Staffing Models Cisco Confidential 3
  4. 4. • Rapidly changing workforce demographics • Evolution of “social contracts” between employees and companies • Skills development and preserving “institutional knowledge” • Explosion of flexible and contingent work is on the horizon • Changing nature of work, the dramatic growth of unstructured work. • New mobile technology, and ubiquitous access to the internet, is changing the definition of the workplace. • Recognition that sustainability is not only good for the environment, its good for the bottom line. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
  5. 5. Creating a variety of workspace experiences that are aligned to the activities being performed. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
  6. 6. ABW © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
  7. 7. Real Estate Savings Productivity Reduction in Paper © 2013 Cisco and/or its affiliates. All rights reserved. Employee Retention & Attraction ABW Flexibility & Mobility Gen Y & Millenials Collaboration & Innovation Energy Savings Cisco Confidential 7
  8. 8. Activity Based Working (ABW) relies on…. Workforce Physical Culture Vision & Strategy Change Management Communication HR Policies Work Styles Technology R.E Strategy Design / Aesthetics Space Design / Policy Facilities Mobility / Remote Access Security & Policy BYOD Cloud / Virtualisation Collaboration Tools Smart Spaces © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
  9. 9. What employees are looking for… Work anywhere and access everywhere Personalizes my workspace Senses where I am Gives me choice Safeguards me and my information Improves my work life balance Helps me collaborate better Enhances my productivity © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
  10. 10. Technology to drive Workplace transformation Technology drivers for ABW success © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
  11. 11. Wi-FI User / Customer interaction – Virtual reception / Signage Immersive Video Smart Meeting room & personalised Spaces Unified Access Network Personal Collaboration © 2013 Cisco and/or its affiliates. All rights reserved. Security Energywise Cisco Confidential 11
  12. 12. The Role of Technology To “connect the disconnected” and blend the physical and virtual workplaces. To enable flexibility, personalization and choice. To improve management, control and visibility of workplace assets. To enhance the experience of employees and guests. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
  13. 13. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
  14. 14. Collaboration Spaces Personal Spaces Common Spaces © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
  15. 15. Private Meeting Rooms Formal Meeting Rooms Casual Collaboration Areas Conference/Board meeting rooms Telepresence Rooms On-Demand Room Setups Tandberg & CTS © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
  16. 16. The Smart+Connected Office © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
  17. 17. The Smart+Connected Office Improve meeting room management Smart+Connected Meeting Spaces Enable easy reservations and efficient usage of conference rooms, initiate contextual services and save energy costs. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
  18. 18. The Smart+Connected Office Improve meeting room management Smart+Connected Meeting Spaces Enable easy reservations and efficient usage of conference rooms, initiate contextual services and save energy costs. Improve office space efficiency & reduce energy consumption Smart+Connected Personalised Spaces Enable improved utilization of office spaces and resources using IP devices. Ensure success of office hot-desking by offering a frictionless experience and personalization © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
  19. 19. The Smart+Connected Office Improve meeting room management Smart+Connected Meeting Spaces Enable easy reservations and efficient usage of conference rooms, initiate contextual services and save energy costs. Engage and Inform the occupants Digital Signage Content Management Manage and deliver of live or on-demand communications, training, advertising , or emergency notifications and any other content. Improve office space efficiency & reduce energy consumption Smart+Connected Personalised Spaces Enable improved utilization of office spaces and resources using IP devices. Ensure success of office hot-desking by offering a frictionless experience and personalization © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
  20. 20. Remote Working Hot Desking Meeting Experiences Productive Meetings Smart WorkCentre Experience © 2013 Cisco and/or its affiliates. All rights reserved. Wayfinding to Spaces Visitor Experience Cisco Confidential 20
  21. 21. Cisco Smart+Connected Meeting Spaces Reserve Reserve rooms via Outlook, mobile Kiosk, Digital signage, web app, IP phone Locate Locate people / spaces / rooms via wayfinding on Kiosks, interactive floor digital signage Experience Control the environment & manage meeting room resources via the IP phone © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
  22. 22. Smart+Connected Personal and Meeting Spaces Reserve / Schedule Locate Experience • View office / cubicle space/ meeting room availability • View meeting rooms, spaces, neighborhoods on floor plan • Quick select from among favorites • View available / in-use workspaces Check-in using mobile/IP Phone/web • Trigger user’s extension and comfort preferences • Search based on workspace attributes like type, equipment • Locate colleagues, searching by name/id to see where they are sitting • Reserve one time or over multiple days • Find your way to the workspace or that of your colleagues using way finding on the kiosk or signage © 2013 Cisco and/or its affiliates. All rights reserved. Use the IP Phone / web to • Confirm/cancel/extend the reservation • Control room environment • View meetings of the day Cisco Confidential 22
  23. 23. Old Style New Style 9- 5 in the office Anytime, Anywhere work Travel for meetings Use collaboration tools Individual workspace New Workplace Paradigms Team workspace “Always-On” buildings Demand based usage Desk(top) oriented working BYOD & Flexible Working More team & meeting spaces Hot desking with personalization Higher usage of collaborative technologies IT reducing energy consumption An evolving workplace necessitates innovative solutions both in terms of physical space design & technology integration © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23
  24. 24. FROM TO Underutilized Individually assigned cubicles and offices Inflexible assets & occupancy strategy that have a “breaking point” CHASM Environment that highly prioritizes individual work Group assigned neighborhoods with increased choices to support work Environment that balances individual and collaborative work Scalable, agile solutions responsive to evolving corporate plans and models Workplace Resources controls individual work space assignments Business units control how to best use their neighborhood Work is a place you go Work is something you do (experience) © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24
  25. 25. Improve Employee Productivity • Equip employees with the right tools and systems to collaborate and work better Higher ROI • Through systems that offer higher value together when integrated Attract and Retain • Offer better work life balance to employees by offering flexible work options and workplace services © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25
  26. 26. Choice • Work from anywhere • Work on any device Collaboration • Easier to collaborate with colleagues Experience • Consistent experience regardless of location • Enhanced experience via location awareness Productivity • Less time spent in transactional activities • Ubiquitous access enables work to get done faster © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26
  27. 27. Measure and Optimize • Space and real estate utilization • Consumption of utility and facility services • Reduce energy consumption and wastage through intelligent policies driven by building systems integration • Fine-grained reporting by locations, space types, users, and departments Manage • Simplified management of facility assets • Access and control facilities management systems remotely • Facility systems driven by SOPs and policies Adapt, Adopt, and Align • Predict and adopt changing workplace practices • Tighter alignment with workforce and CXO expectations © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27
  28. 28. Fit for Purpose, Technology Enabledworkspaces Embedded collaboration capabilities Attractive and appealing for visitors and employees Workplace Management tools and Analytics A flexible, intelligent and secure technical architecture and physical design © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28
  29. 29. Policy Technology Workspace Design Connected Workplace © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29
  30. 30. Thank you. © 2013 Cisco and/or its affiliates. All rights reserved. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30 30
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